I hope you can help me with my iPod Classic 6th generation 160 GB, 2007. Few months ago I used my iPod to store my files from Windows. I had to format the iPod to use in order to save my information.

Now I want to use it to listen to my music, but I can't, because iTunes doesn't show it as a connected device. It does however, appear in Finder. Also in Windows, it can be read and written.

The format of the disk is ExFat.

I've tried to run in diagnostic mode, it seems that it is OK with values of IO. I reset many times also. Restarting the computer too.

  • Are you trying to access the iPod from iTunes in OS X or iTunes on Windows? The question is a bit confusing, as you didn't specify which, but it seems like you're on OS X?
    – daviesgeek
    Mar 4, 2014 at 21:14
  • I have to access from OSX.
    – Isai
    Mar 4, 2014 at 21:23

2 Answers 2


Open Disk Utility (/Applications/Utilities/Disk Utility), click on your iPod in the sidebar. Select "Erase" from the tabs in the center. Enter a name for the disk, then from the dropdown, select any of the 'Mac OS X' options.
Click the "Erase" button in the right hand bottom corner. This will delete all your data on the iPod
Wait for it to finish formatting, and you should be good to go!

  • Thanks a lot. It works. I've tried it before, but doesn't work without a name for.
    – Isai
    Mar 4, 2014 at 21:45
  • Good! Glad it works for ya!
    – daviesgeek
    Mar 4, 2014 at 22:30

Isai, format the iPod. Go to either Launchpad or Spotlight and open up "Disk Utility". [Applications/Utilities]

Now select / click your iPod and type in any name. Now click "Erase" and it will start formatting / erasing.

This Will delete all of your Data on your iPod!

Make sure there is no portable / usb cable connected to the iPod during this process!

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