I have a macbook Air and want to run outlook mail instead of using Apple mail. I have set up outlook as imap and it seems to be working fine, i can send and receive messages but for some reason I can't view them, they appear and then disappear instantly. I'm having to use Apple email to read my messages. I have tried syncing and everything I know, MS were useless. Do I need to remove Apple email? Can anyone advise please
There is no interference with having more than one program retrieve IMAP mail.
Just quit Apple Mail and don't launch it while you work out whatever is not happy within Outlook.
Then your server will only see the requests from Outlook and you can focus on troubleshooting that setup. If you want to ask a second question on how to troubleshoot Outlook - just list your relevant details (version, etc) and document which troubleshooting article you are following from the Office support website (it's quite good in most instances) and you'll probable get some expert help.
First of all it would be helpful to get more details about your situation.
As far as I can guess : You have an Outlook App And you have Apple Mail.
OR : You have an Outlook Account And you have Apple Mail.
Apple Mail is just the software. And you can't delete it, because it is integrated in the System.
If you have an Outlook app and you are registered in Outlook Mail Services, then you just have to log in and everything should be fine. If your mails don't show up, it is more like a Software problem. So make sure the software is updated and (if you are running Mavericks) compatible with OS X Mavericks.
However, if you try to view your mails via Apple Mail and they don't show up, then it is indeed an error in the Settings or in the Software. In that case I would get the latest OS X updates and try again. If it doesnt work it is again an Outlook problem.