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I use some Sony headphones on an iMac and they've been working well for around 4 months.

Now, I start up my Mac to go to Safari and listen to some songs. I realize that my headphones are a bit loud. I hit F11 on my Apple keyboard to lower down the audio and for some reason it won't lower! I can hit the mute button and still nothing will happen.

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Try holding down the fn button, located at the bottom far left corner of the keyboard. Your keys might have somehow got switched up because I have found that if the buttons at the top do not work, holding fn and pressing the button makes it work

  • Kind of worked, but did not solve my problem. – GummyArgyle Feb 17 '14 at 23:52
  • @Gummy How has this not solved the problem completely? What more are you looking for to resolve the issue? – grg Apr 14 '18 at 14:47

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