I have a 13″ mid 2009 MacBook Pro.

For a long time now my browsers just decide to stop working. The 1st occasion Safari kept crashing every 10 minutes so I downloaded Firefox but after a while the same thing kept happening.

I thought it was something to do with Flash so I downloaded a newer version of Flash but that didn't solve anything. I then downloaded Chrome which was fine for a while but now from time to time any browser I use just stops working. I find myself either having to switch my wifi off and on and restart which ever browser I'm using or if that doesn't work, when Safari stops working I switch to Chrome and vice versa.

  • Do you get any error / warning?
    – Rob
    Feb 15, 2014 at 8:35
  • Insufficient information to even guess the answer. It could be a number of things.
    – Ruskes
    Feb 15, 2014 at 9:59
  • When any of your browsers go down, is the Internet still up?
    – Ruskes
    Feb 15, 2014 at 10:00
  • I think there might be 2 separate issues because if I'm using safari and it crashes an error message appears saying safari quit unexpectedly. If I'm using either safari or another browser and the internet just stops working no error message appears even though I am still connected to the internet. It happened just yesterday, my flatmate and I were both connected to wifi all of a sudden mine stoped working and hers was perfectly fine, mine only started working again when I used a different broswer
    – selasi
    Feb 15, 2014 at 14:46
  • 1
    Please add to your original question that you are connected through Wi-Fi since this isn't just a detail and you might discover that this is the core of your problem.
    – dan
    Sep 2, 2014 at 21:19

2 Answers 2


The first step in narrowing this down is to look at the crash log and the event log in Console.app (under /Applications/Utilities) to look for relevant error messages.

Usually it is a dns related error, but if that doesn't work, then run the network diagnostics to make sure it isn't just a web browser issue.


I have the same issue, but I found that the cause of it is the apple mail app. Once I quit apple mail the browsers start working again with no issue, then I relaunch apple mail and all is good for about an hour then it starts again. Not sure why apple mail is doing this.

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