Once in a while (hours or even a day or two) mac Mail stops receiving messages from gmail accounts attached to it. Messages from iCloud accounts are delivered properly.

In order to solve that issue I have to restart the app or take the account offline and then back online.

Is there a way to permanently solve that issue?


1 Answer 1


As of Feb. 3. 2014 from the source.

OS X: New email messages not received until Mail is quit and reopened Symptoms

For some email providers, new email messages in Mail may only appear to arrive when Mail is first opened. No new email arrives until Mail is quit and reopened.


Quitting and reopening Mail forces it to re-establish a connection to the email server. You can use these steps to receive new mail messages without quitting Mail:

Choose Mailbox > Take All Accounts Offline. Choose Mailbox > Get All New Mail. As a shortcut, you can also add the Take All Accounts Offline and Get Mail buttons to your Mail toolbar.

Choose View > Customize Toolbar. Drag the Take All Accounts Offline button to the Toolbar if it is not there already. Drag the Get Mail button to the Toolbar if it is not there already. Click Done To receive new mail messages, click the Take Offline button, then click the Check Mail button.

Last Modified: Feb 3, 2014

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .