I keep getting the message “iTunes could not backup the iPhone because the backup could not be saved on the computer”. I upgraded my computer, so it’s all brand new, huge hard disc. It runs Win 7 and has a brand new install of iTunes 220.127.116.11. I’m using an administrator account.
I can’t get any backup to work. Not from my iPhone 5S, not from my wife’s iPhone 4S nor from her iPad. The 4S did backup once or twice before I got the 5S. Since I reset it for my wife, nothing. The 5S is running iOS 7, the 4S iOS 6. I have googled it for a solution and tried deleting the backup directory and uninstalled and reinstalled iTunes, no success. I Can't find anything else useful.
I get some backup files created in the Backup directory. It creates the long alphameric directory name and under it one called
Snapshot. This directory contains many files with long alphameric names and a file called