I keep getting the message “iTunes could not backup the iPhone because the backup could not be saved on the computer”. I upgraded my computer, so it’s all brand new, huge hard disc. It runs Win 7 and has a brand new install of iTunes 11.1.4.62. I’m using an administrator account.
I can’t get any backup to work. Not from my iPhone 5S, not from my wife’s iPhone 4S nor from her iPad. The 4S did backup once or twice before I got the 5S. Since I reset it for my wife, nothing. The 5S is running iOS 7, the 4S iOS 6. I have googled it for a solution and tried deleting the backup directory and uninstalled and reinstalled iTunes, no success. I Can't find anything else useful.
I get some backup files created in the Backup directory. It creates the long alphameric directory name and under it one called Snapshot
. This directory contains many files with long alphameric names and a file called Status.plist
.