I got myself into a state where App Store says that I have numbers "installed" but in fact I don't have it installed. I tried the recommended option/click and shift/click over the installed button and it didn't work. Can you give me a tip?

1 Answer 1


Try resetting the Mac App Store.

  1. Enable the debug menu and restart the Mac App Store.

    defaults write com.apple.appstore ShowDebugMenu -bool true
  2. Choose the Reset Application option.

    App Store Debug Menu

  • Sounded promising... but didn't seem to help. It still says "installed". How does it decide that it's installed? Because I can't find a numbers.app file or directory...
    – pitosalas
    Jan 13, 2014 at 23:35

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