After deleting and re-installing the apps, I can't use iWork. Specifically, the document area is always empty, no matter if I create a new document or open an existing one. This applies to Pages, Numbers and Keynotes.

I can guess there's something in the document, because the mouse pointer changes when I move it over the empty area. So it seems like a display error. What can I do to resolve this?

  • What do you exactly mean by empty, can you elaborate a little pls Aug 9, 2011 at 8:54
  • What's your source? Mac App Store or disks?
    – Shane Hsu
    Jan 18, 2013 at 18:23
  • It was from a CD.
    – Bob
    Jan 19, 2013 at 19:29

4 Answers 4


I had a little trouble getting iWork '09 to work correctly on Mountain Lion.

When I tried to create a new document from template chooser, it was blank, and I could not do anything.

When I tried to open an existing file, it said it "file could not be opened".

This applied for Numbers, Pages, and Keynote.

This is how I solved it,

  1. Moved the iWork Folder in Applications to Trash.
  2. Removed /Library/Application Support/iWork '09
  3. Re-Installed iWork (I had installation Media).
  4. Then installed the Mountain Lion iWork updates.

Hope that works for you.


Check if you have the font colour set to white.

  • Yes, the problem occurs in all three programs, using different documents etc. The documents open fine in other programs (e.g. Microsoft Word or Excel).
    – Bob
    Apr 11, 2011 at 10:25

I have the same problem. If I open an existing or new iWork version 9.0.3 Pages document under OS X 10.7.2 only a blank document is visible. Anything entered remains invisible.

I find however that if I restart the iMac at this point, a Pages document opens properly - that is, it now becomes visible.


Install this update: Pages 08 3.0.3

  • Can you explain why this fixes the issue? A little more context as to exactly what's happening would be nice.
    – JMY1000
    Feb 29, 2016 at 0:26

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