I have a Macbook Pro running Mavericks. I was using it just fine, stepped away and it had gone into powersave mode. Upon my return I turned it back on, no response, so I held the power down for a short while and then rebooted. Now my user account is missing. I can see Administrator or Guest.

This is a company supplied Macbook so I don't have the administrator password.

Any ideas as to what has happened? I can see my user folder is still there is I login as Guest.

  • Did you tried to turn it on and off again? If the account doesn't appears then you want be able to recover without a adminstrator password. (Which basically is really easy to reset)
    – idmean
    Jan 12, 2014 at 12:10
  • Er yeah, cold booted the thing. Have just run a disk and permission repair but that's not really helped. Jan 12, 2014 at 12:15
  • Is FireVault2 enabled on the disk?
    – nohillside
    Jan 12, 2014 at 13:29
  • Issue resolved. Had to Rm to plist and recreate the account. No Firevault enabled. Jan 13, 2014 at 13:57

1 Answer 1


Issue resolved. Had to RM the plist and recreate the account. No Firevault enabled.

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