2
votes

We are looking for a Mac tool to track open and forward events on email we send (basically, ToutApp or Yesware functionality). We're hoping to find something which is compatible with Mac Mail (v7.1) or runs as a standalone desktop client.

Most of the tools we have seen are designed to integrate with Gmail or Outlook. Can anyone recommend a tool which works with Mac Mail or as a standalone client?

Our main features would be:

  • Compatible with Mac desktop client (e.g. Mac Mail but could be standalone app)
  • Track open and forward events; and
  • Not have our emails get stuck in spam filters.

locked by nohillside Jan 19 '16 at 13:05

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1
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The mail protocol does not mandate that the other end acknowledge a message.

Most of these programs send rich text mail with a link to a web page embedded in them. Loading the email into a browser fetches the link. By keying the link to the web page to the user's email address, you can track who opened it.

So you set up your web server so that it has a virtual host with a rewrite rule that rewrites every request to a single 1 bit GIF file. But you log the request first.

Spam is a lot harder to detect. Some mail servers will bounce it back. More and more however just silently drop it. Your best bet here is to try every month for 3 months, then delete it from your records.

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