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When I connect my iPhone 4S to my Windows 8.1 laptop, iTunes doesn't see the phone. I can browse the DCIM folder via Windows Explorer, but iTunes doesn't see the device.

Which is particularly unfortunate for me, as I don't have a Windows 7 PC to try and although I've been told that the phone has (just) been unlocked from the network, I think I have to sync it with iTunes in order for the phone to apply the unlock... is that right?

Is there some work around for this?

marked as duplicate by nohillside Oct 22 '15 at 7:22

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  • After posting my question, I found that this question has already been asked apple.stackexchange.com/questions/97851/…. The device manager answer worked... except since my registration is too new on this website, I can't mark this as a duplicate question, up vote the answer that worked for me, or comment there either. Feeling hard done by... but at least I got my iPhone talking to iTunes :). – Matty Brown Dec 21 '13 at 22:59

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