When I connect my iPhone 4S to my Windows 8.1 laptop, iTunes doesn't see the phone. I can browse the DCIM folder via Windows Explorer, but iTunes doesn't see the device.

Which is particularly unfortunate for me, as I don't have a Windows 7 PC to try and although I've been told that the phone has (just) been unlocked from the network, I think I have to sync it with iTunes in order for the phone to apply the unlock... is that right?

Is there some work around for this?

  • After posting my question, I found that this question has already been asked apple.stackexchange.com/questions/97851/…. The device manager answer worked... except since my registration is too new on this website, I can't mark this as a duplicate question, up vote the answer that worked for me, or comment there either. Feeling hard done by... but at least I got my iPhone talking to iTunes :). – Matty Brown Dec 21 '13 at 22:59

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