So I'll just list the symptoms I've experienced in the last few hours, so far I can't seem to find a pattern, suffice to say the macbook is virtually unusable for my purposes. It's a 2010 Macbook white:

  • Can't open Chrome
  • Refuses to remember wifi password each time I reconnect
  • Mail.app thinks it's offline
  • Time keeps resetting to 12:00am
  • Turns off randomly

I'm leaning towards blaming the battery, given the power loss and time resetting, however shouldn't there be a watch battery keeping time? Also I don't think I could explain the other issues blaming the battery. I suppose it's possible multiple things broke all at once. Thought I'd ask however and see if this isn't a known issue.

Thanks for any advice.

  • do a hard reboot. Try again while plugged into auxiliary power.
    – wrossmck
    Dec 15, 2013 at 14:50
  • 1
    Does Apple Hardware Test report anything? (See support.apple.com/kb/ht1509; I am guessing for a 2010 MacBook you will need the disc that came with the computer.) Jan 2, 2014 at 7:44
  • ended up taking it to the Genius Bar and they did the Network Boot Test thingy and said the battery was kaput. New battery has fixed all.
    – DanH
    Jan 2, 2014 at 14:09

1 Answer 1


Turns out it was the battery. Got it tested for free at the Genius Bar, and they did the replacement for the cost of the battery.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .