I bought a song on iTunes on my iPad, but the song is greyed out. How can I get the song back?

Also, how can I download the song to my iPad or iPhone?

  • I'd say it has something to do with the $.99 Apple's income... :P – cregox Mar 31 '11 at 15:05

I believe if the song is present on your iPad/iPhone library it will be grayed out in iTunes (on iOS) probably the purchased playlist?

In regards to that downloading again without repurchasing, ONLY applications purchased can be re-downloaded for free without repurchasing. Songs and audiobooks require you to re-purchase. This is because the record companies have explicitly stated this in their agreement to Apple. Whoever told you that information was wrong.

However, if you email Apple, you can request to restore all downloads. This means everything you bought will be available for download again (except some that have changed name or have been removed from iTunes store) but do note that this can be used one time only. It's for people who had their laptop stolen and lost everything or a broken hard drive with loss of data.

Hope that clears things up.

  • Didn't know that you can request this! +1 – mspasov Mar 30 '11 at 15:32
  • So i buy a song, and 2 years later want to listen to that song again but have a new iphone and/or computer, have to request it to be downloaded one last time, or pay for it again. – nonopolarity Mar 31 '11 at 1:58
  • Yes.I believe it's a fair use policy. So as long as you don't keep doing that you might be able to request again but they do keep a record of this though. – Chris Apr 4 '11 at 21:32
  • Yes. I think they use a fair use policy, so you might be able to get away with a couple of requests over say 5 years? But do remember to back up! – Chris Apr 4 '11 at 21:34
  • As with most businesses... they make it "easier" for you to pay again – nonopolarity Apr 17 '11 at 0:57

As of the release of iTunes in the Cloud, it has become much easier to re-acquire media that was previously purchased from iTunes.

With regard to the question, there is now a Purchased tab in the iTunes app on iOS, which allows you to find and re-download any song, movie, tv show, or book that you have previously purchased with your iTunes account on any device.

It is worth noting that this feature may not be available in all countries, or that the availability of any given piece of media may differ between countries (up until recently, one could only re-download music and TV in Canada, for example, but not movies).

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