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This question already has an answer here:

I'm downloading Mavericks on my Lion, but I don't know how to see the progress. When I go to the purchases tab on the app store, I see a blank button:

Purchases

marked as duplicate by Mark, grg, bmike Jul 22 '14 at 23:09

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  1. Try rebooting.

  2. Quit App Store, open Launchpad, find the partial download of Mavericks installer and click it. This usually resumes a download that was interrupted/paused.

  3. Reset App Store by clicking Reset Application from the debug menu, then reboot and try again.

    You can enable the debug menu by running the following command:

    defaults write com.apple.appstore ShowDebugMenu -bool true
    
  • Thanks for the help, but it didn't work. In fact, after I rebooted, I couldn't find the partial download. – LanguagesNamedAfterCofee Nov 2 '13 at 19:39
  • Hmm, it's still not working. Event after resetting the app via debug menu and rebooting, the same thing (pic in original post) happens. – LanguagesNamedAfterCofee Nov 2 '13 at 21:18
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    Open Activity Monitor and select the Network tab at the far right. Does it show any signs of any sustained network traffic in the Data received/sec display (green line)? If not, then its not downloading. – IconDaemon Nov 2 '13 at 22:04
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It turned out, that it was a 'hidden' purchase, and I had to go to my account and unhide it.

Thanks to this answer.

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Go to AppStore and click on Updates at the top.. You will find it.. Simple!!

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    Welcome to Ask Different! We're looking for long answers that provide some explanation and context. Don't just give a one-line answer; explain why your answer is right, ideally with citations. – grg Jul 22 '14 at 11:09

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