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Help - new widow, non-tech - IOS 7 won't sync my contacts; they're on my laptop, but won't appear on my 5S; error says:

Cannot sync to the iphone because the mail accounts are in use on the iphone. Close the mail account settings on the iphone then sync again.

  • Welcome to Ask Different. iOS 7 is new territory for most of us, so please report the success or failure of the answers you receive by commenting on the answer. (And if an answer does solve the problem, accepting it will let others know that it's a valid solution to the problem). – jaberg Sep 26 '13 at 13:14
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Under iOS 7 this error can often be solved by force quitting the Settings app.

  • Open the multitasking switch interface by double clicking on the Home button

  • Slide your finger along the app windows until you see the icon for the Settings app underneath its window

  • Quit the Settings app by putting your finger on the window above the icon and sliding upward until the window disappears.

screenshot of iOS 7 multitasking interface

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