I am on a MacBook Pro 13 running latest Sierra. I have an external Seagate solid state hard drive that was working and out of the blue stopped working. The only thing on it was my Adobe Lightroom images/videos. Not the LR DB files. I'm sure you have all heard this woe before, so I won't dwell on that. And yes, I back up to the cloud. AWS S3 specifically. Though I am traveling South East Asia for the last year, and staying in cheap hostels. So good internet is hard to come by sometimes. I can't back it up after every export. While most of it is backed up, there is some that is not.
Moving on. The symptoms seems to change every time I plug it in. The first sign was it ejected on it's own. I plugged it in again, and it wouldn't mount. Disk Utility recognized it, so did the command line diskutil list
but it wouldn't mount. I rebooted and it worked for a second. Then I could only get to it from the command line. Then trying to frantically back up to my local what was not backed up to the cloud, it all failed. Basically just a cp -R [directory] [local-directory]
command.
After some more frantic unplugging and re-plugging plus some command line manual mounts, I finally got it to where the Disk Utility would be able to run first aid on it. It failed. I don't recall the error. So I put it in a freezer. After a few hours I tried again. It is not any better. It still will not mount. Now Disk Utility sees it, but with no partition. I can't even give me information about how much space is used on it.
I have also tried it from a Windows machine. It did not mount. I have tried other cables. No success. As well as tried my other USB port. I also have another working external hard drive exactly like the one giving me issues. It works on all cables and USB ports.
I do have Docker running with a Ubuntu container, I'm trying to think of a way to see if I can try to get to the USB from there. I also have a USB that I have thought about running a live Ubuntu on there to see if I can mount and retrieve the data or fix the HDD that way. But if it will not mount, I doubt these will work.
Can anyone else think of any other tricks I can try myself to see if I can repair this or at least retrieve the data without paying for a service or software? If not, those suggestions are also welcome.
Update
- I made the mistake in original post that it was a Solid State Drive. This is my mistake, it is actually a spinning disk hard drive. I bought them long ago and have been traveling with them for so long I just forgot. Question is updated to reflect this.
- Now
diskutil list
does not show it at all. The Disk Utility app also does not see it. - Based on suggestion from @Allen I seeked out the USB to SATA cable. I did not quite find it, as my options are extremely limited where I am at. Though a local expat on a facebook group was able to help me with a empty 2.5 casing that I was able to extract the drive from original casing and put it in his blank case. It now mounts. Though it has the "click of death" sound to it. And data is not really reachable. While I can
ls
the directories and Adobe Lightroom does not have the exclamation mark when it can not reach the actual external files. Right clicking on the images and clicking on "Show in Finder" or any other variation of trying to get to the files through Finder or terminal, I have no success. It usually hangs and I get the spinning wheel. Since Adobe Lightroom imports these images into directories named by date, I am going to send the drive off to a data recovery service and ask to recover just unbacked up directories i.e. dates. Next time I will make harder efforts to backup and probably get an actual SSD.
I think this can be closed, due to my low reputation points I can not close this myself.
diskutil list
and with the device identifier of the external diskdiskutil verifyDisk diskX
. Then - if possible - verify the main volume:diskutil verifyVolume diskXsY
(probably disk2s2).diskutil list
only shows my laptops hard drive and nothing more. I can not rundiskutil verifyVolume
ofdiskutil verifyDisk
because it does not see it at all.