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My iphone 4s charger/connector broke. My phone ran out of battery, is unchargeable and unbootable. It also will not connect to any computer or other device. I took it to the Genius bar and they said there was nothing they could do to restore the phone or retrieve the data.

The problem is that I have important photos on the phone which I need access to. How can I get access to it? Are there services for that? Is there a way to read the hard drive similar to a hard drive enclosure?

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  • Was ICloud backup turned on?
    – Tyson
    Commented May 16, 2015 at 22:49
  • No. @Tyson, it was not turned on.
    – vlasits
    Commented May 16, 2015 at 23:32
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    That's unfortunate. If the Genius Bar told you there was nothing that could be done, then I would look for 3rd party glass repair (I know your problem as stated doesn't include broken glass) those are the people/companies that might be able to cobble together some working parts from junked phones.
    – Tyson
    Commented May 16, 2015 at 23:56

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You can take it to any of the various iPhone repair kiosks that appear throughout most malls.

I took an old iPhone there and had the charger replaced for $45.

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    Agreed. You can also, if you like, perform the fix yourself using parts and guides from ifixit.com - I've done this for a 4S before and it takes about ~30min total to replace the 30pin.
    – smoooosher
    Commented May 18, 2015 at 19:26
  • Gah. Frickin' "Genius Bar" teenager made it sound like changing them out was a task for Prometheus. Took it to some dude on a street corner and he was done in 15 minutes. Thanks for the reply!
    – vlasits
    Commented May 19, 2015 at 14:10
  • Glad it worked out for you!
    – StephenCollins
    Commented May 19, 2015 at 15:49

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