Timeline for Outlook 365 - cannot search mailbox after restore
Current License: CC BY-SA 4.0
21 events
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| Jul 11, 2019 at 12:28 | history | edited | user136834 | CC BY-SA 4.0 |
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| Jul 11, 2019 at 11:40 | comment | added | user136834 | @KenD: I'm glad it worked out. I have added another solution D. Give it a try. | |
| Jul 11, 2019 at 11:39 | history | edited | user136834 | CC BY-SA 4.0 |
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| Jul 10, 2019 at 8:51 | vote | accept | KenD | ||
| Jul 10, 2019 at 8:51 | history | bounty ended | KenD | ||
| Jul 10, 2019 at 8:51 | comment | added | KenD | Yep, creating a new user has resolved the issue. Quite annoying and very inconvenient, but I guess that the "restore" has introduced something that refuses to be "cleaned" by recreating the index. | |
| Jul 4, 2019 at 13:53 | comment | added | user136834 | Sorry to hear that. Try setting up a new macOS test user with a new Outlook profile. I know that you already recreated your profile. But give it a try with a brand new macOS user. | |
| Jul 4, 2019 at 11:39 | comment | added | KenD | Thanks - but I've tried that already, it's mentioned in Lucifer's answer above | |
| Jul 4, 2019 at 10:11 | history | edited | user136834 | CC BY-SA 4.0 |
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| Jul 4, 2019 at 10:00 | comment | added | user136834 | I updated my orginal question. Take a look at Solution C | |
| Jul 4, 2019 at 9:59 | history | edited | user136834 | CC BY-SA 4.0 |
Updated original answer
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| Jul 3, 2019 at 13:33 | comment | added | KenD | "Due to some changes in macOS Mojave, this tool no longer works in 10.14 and higher. If you are on macOS Mojave (10.14), you can follow the steps below to reindex Spotlight for Outlook for Mac." :( | |
| Jul 3, 2019 at 11:47 | comment | added | user136834 | I updated my orginal question. Please give Outlook Search Repair a try. | |
| Jul 3, 2019 at 11:46 | history | edited | user136834 | CC BY-SA 4.0 |
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| Jul 3, 2019 at 11:16 | comment | added | KenD | apologies, I misunderstood too: yes, searching within a Word document works fine | |
| Jul 3, 2019 at 11:03 | comment | added | user136834 | Sorry, I wasn't clear enough. Are you able to use the search function WITHIN Word (top right)? Does Word highlight any results? | |
| Jul 3, 2019 at 11:01 | comment | added | KenD | yes, searching Word and other documents works fine (from Finder) | |
| Jul 3, 2019 at 10:58 | comment | added | user136834 | Are you able to search text within a Word document? | |
| Jul 3, 2019 at 9:30 | comment | added | KenD | Spotlight is working fine; I can search for contents (including emails!) from Finder, and I've rebuilt the index several times now, to no avail | |
| Jul 3, 2019 at 9:17 | history | edited | user136834 | CC BY-SA 4.0 |
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| Jul 3, 2019 at 9:07 | history | answered | user136834 | CC BY-SA 4.0 |