Timeline for How to leave product feedback on macOS?
Current License: CC BY-SA 4.0
4 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| Mar 23, 2019 at 20:51 | vote | accept | Crowder | ||
| Mar 23, 2019 at 16:25 | comment | added | bmike♦ | @Crowder Yes - I always start with support now. They occasionally have a really great workaround and I know when they are convinced it's a bug, they escalate it as well. Then I add the support case notes to the feedback or bug if it doesn't get resolved through AppleCare directly.. (ok - only exception is API / SDK / Xcode type issues when I start with developer support instead of end user support.) | |
| Mar 23, 2019 at 16:08 | comment | added | Crowder | Thanks @bmike. Just to make sure I'm clear, do you recommend starting with support even when I'm sure I'm observing a bug or design decision I disagree with for my use case? | |
| Mar 20, 2019 at 21:23 | history | answered | bmike♦ | CC BY-SA 4.0 |