Timeline for Lost Gmail inbox, can't restore with TimeMachine
Current License: CC BY-SA 3.0
5 events
| when toggle format | what | by | license | comment | |
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| Jun 1, 2016 at 21:38 | comment | added | Gustavo | I'm glad you share your experience, we always learn something with these cases. Missing files are really mysterious, a few days ago I found a missing file lost in the middle of system files - a php script that I had to recreate, at list I think the recreated version is better! | |
| Jun 1, 2016 at 20:46 | comment | added | user75281 | So, we're in good shape, but two mysteries remain. Why those 9500+ emails disappeared in the first place. And why Crashplan was successfully backing up his email, while TimeMachine was pretending to. I suppose I'll wipe out his TimeMachine backup and start over again. Hopefully this "lesson" will help someone in the future. | |
| Jun 1, 2016 at 20:46 | comment | added | user75281 | 2) Decided not to go the Google Support route -- the email was never in the trash, so I'm guessing it would be an involved process to persuade Google to restore 9000+ messages. 3) Instead the easiest solution turned out to be Crashplan. Besides a TimeMachine backup, we also had Crashplan backing up as a secondary form of backup to the cloud. Turns out, it saved our bacon. I restored the Inbox from Crashplan from yesterday, and imported them into Apple Mail just the way you'd expect. All 9500+ emails restored perfectly. | |
| Jun 1, 2016 at 20:46 | comment | added | user75281 | thank you for responding so quickly. There's good news to followup with, although some of it remains a mystery. 1) I personally have several IMAP-based email accounts and when I look back through my TimeMachine, I can pick a particular date/time and I see the emails in that particular snapshot, and the Restore button is available. So, I believe that if you are saving a copy of the IMAP emails locally, they SHOULD have a chance of being backed up. | |
| Jun 1, 2016 at 17:56 | history | answered | Gustavo | CC BY-SA 3.0 |