1,277 reputation
212
bio website nadynerichmond.com
location Mountain View, CA
age
visits member for 1 year, 11 months
seen 16 hours ago

I'm a user experience researcher with deep experience in understanding enterprise users, Mac users, and mobile users. I have experience in qualitative methodologies including contextual inquiries, interviews, focus groups, site visits, field work, usability studies, and co-design.


Mar
26
comment TODO manager with hierarchical TODOs?
I concur with that downside, but it has the upside of meeting the OP's stated requirements. "Free" or "cheap" was not a stated requirement. If I got downvoted because my solution met the stated requirements but is expensive, that seems rather unfair. :/
Mar
25
answered TODO manager with hierarchical TODOs?
Mar
23
comment Win 8 on Macbook Air
Is your Macbook Air one that supports Windows 8? This Apple KB article lists which MBAs support Win8: support.apple.com/kb/HT5628
Mar
22
comment Can I use my @me.com address as my primary email address?
I don't understand what you're asking. What does it mean to be a "good candidate for [your] primary email address"?
Mar
21
comment How to troubleshoot Network Connect issues?
Nothing has changed on my office's firewall or network. I did find that KB article, but (a) I don't use a firewall on my machine, and (b) that KB article is for Network Connect on Windows.
Mar
20
revised How to troubleshoot Network Connect issues?
added log information
Mar
20
comment How to troubleshoot Network Connect issues?
Nothing terribly useful: 2013-03-20 11:38:35.675 ncproxyd[p298.t1799] ipsec.info New tunnel being created (tunnel.cpp:52) 2013-03-20 11:38:35.681 ncproxyd[p298.t1799] routeutils.info Creating Desktop route table iterator (routeutils.cpp:289)
Mar
20
asked How to troubleshoot Network Connect issues?
Mar
20
answered Where does Apple announce upcoming press events?
Mar
19
answered Apple Mail - Do not apply rules automatically
Mar
19
comment Mac Outlook 2011 pasting text not at cursor
I know that this will probably feel backwards, but the way to set your default email client on OS X is to open up Apple Mail, go to the Preferences, and then select your email client under the "General" tab. You don't say which version of OS X you're running, but on mine (Mountain Lion 10.8.3), the option for setting your default mail client is the first one under General.
Mar
11
comment Can I deploy Retina with any JAVA version at all?
Can you add more detail? What do you mean when you say that Java apps behave as if it's a MBP instead of a rMBP?
Mar
8
awarded  Critic
Mar
8
comment Finder crashes/closes when copying files to NAS
Seagate's knowledge base says that they have a firmware update to support AFP: knowledge.seagate.com/articles/en_US/FAQ/219975en
Mar
6
comment Finder crashes/closes when copying files to NAS
It should be. You can check on your NAS too in the same location (presuming that it's a *nix-based NAS). I generally avoid using Samba because OS X's implementation of it is buggy (a quick search on Apple's help forums will reveal the scope of the problems). AFP works much better.
Mar
5
answered Finder crashes/closes when copying files to NAS
Mar
5
comment Mail is showing me garbage for certain messages
It's easy to forget that restarting is sometimes like waving a magic fix-it wand.
Mar
4
comment Finder crashes/closes when copying files to NAS
How are you connecting to your NAS? Samba, AFP, ... ? Is it files/folders over a certain size (say, 2 GB)?
Mar
4
answered Mail is showing me garbage for certain messages
Mar
3
comment iTunes: fix 2000 tracks that the database no longer recognizes correctly
When you say "dead tracks", do you mean tracks that are listed in iTunes but have an exclamation icon next to them to indicate that they don't point to a file any longer? Also, which version of iTunes?