1,113 reputation
19
bio website nadynerichmond.com
location Mountain View, CA
age
visits member for 1 year, 7 months
seen 5 hours ago

I'm a user experience researcher with deep experience in understanding enterprise users, Mac users, and mobile users. I have experience in qualitative methodologies including contextual inquiries, interviews, focus groups, site visits, field work, usability studies, and co-design.


Jan
14
answered Ordered list with capital letters in PowerPoint?
Dec
29
awarded  Yearling
Dec
15
comment How can I ignore conversations in Outlook 2011 for Mac?
In Outlook:Mac, there's a "send feedback" item under "help". Click it and tell Microsoft that you want this feature. Tell them why you want it and how you would use it. Be verbose: the better of a case you make, the more likely it is that it will be considered for a future release. "I want this feature" isn't nearly as useful as "I want this feature because …".
Nov
29
answered How do I request a read receipt when sending e-mail with Outlook for Mac 2011?
Nov
14
answered How can I buy an older version of Keynote that's compatible with 10.8?
Nov
11
answered Outlook 2011: Keyboard shortcut to assign categories?
Nov
11
answered Apple Mail: Save Disk Space or only load some Mails
Nov
9
answered Outlook 2011 Meetings - how to add as an attachment?
Nov
8
revised Selectively installing MS Office 2011 components
Removed last paragraph; it wasn't relevant to the question at hand.
Nov
8
suggested suggested edit on Selectively installing MS Office 2011 components
Nov
8
answered Selectively installing MS Office 2011 components
Nov
8
revised How to troubleshoot Network Connect issues?
added details to note that this is still happening in 10.9
Nov
5
comment Permanently remove deleted POP emails from showing up in Spotlight search
When you say "an Outlook email account", are you referring to an email account on outlook.com, or email account provided by someone else that you usually access using Outlook for Windows or Outlook:Mac?
Oct
23
answered Powerpoint 2011
Oct
11
answered Microsoft Outlook for Mac - View Mailbox size
Sep
17
answered Options on a Mac for a writable, compressed file system?
Sep
4
comment Easiest way to send multiple iWork attachments as Office documents
I'm sadly unsurprised that Apple Store employees don't fully understand software licensing. Before the App Store, back in the dark ages when you had to purchase iWork on DVD, you could purchase a Family Pack that allowed you to install iWork on up to five Macs in the same household (which, according to the EULA, meant that everyone had to live in the same house, so this might or might not have applied to your grandmother). With the change to the App Store, though, there is Family Pack. Now the iWork license is tied to Apple ID, and Apple IDs aren't supposed to be shared. :/
Sep
3
answered Easiest way to send multiple iWork attachments as Office documents
Aug
29
comment What OS X and iOS software combination tracks finances?
Even though this is a particular pain point for me, I'm not willing to extrapolate that there is a vast market opportunity here that is worth the engineering effort necessary to make it happen. If the market opportunity was that large, it seems like one of the other Mac-native applications that have been listed here would have the features that I need to manage my finances without having to revert to Quicken for Windows.
Aug
28
answered What OS X and iOS software combination tracks finances?