1,183 reputation
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bio website nadynerichmond.com
location Mountain View, CA
age
visits member for 1 year, 10 months
seen yesterday

I'm a user experience researcher with deep experience in understanding enterprise users, Mac users, and mobile users. I have experience in qualitative methodologies including contextual inquiries, interviews, focus groups, site visits, field work, usability studies, and co-design.


Apr
11
answered Why is my OSX client having so much trouble connecting to our SMB server?
Apr
9
answered Can I add EAS support to Mac OS
Apr
8
revised Word 2011: No new paragraph / line break possible in text box?
Edited to remove off-topic comments about Word and to clean up the formatting.
Apr
8
suggested suggested edit on Word 2011: No new paragraph / line break possible in text box?
Apr
2
comment Microsoft Word notebook layout - insert equation?
If you use the first shortcut that is documented there, you will get the "insert equation" box that I think you're looking for. You can type in it. If you're happy with that and not having the menu available to you at all, then that should meet your needs. If you want the visual editor, then add both keyboard shortcuts. Neither of these get you the Equation Editor's Ribbon tab, which I'm not sure if you want.
Apr
2
comment Reinstalling OS X on a MacBook with dead hard drive and no recovery disc
Snow Leopard doesn't ask for a serial number when you're installing it. You'll need a generic Snow Leopard (or Leopard) install disc, though, not one for a specific Mac. The discs that ship with a Mac are tied to that model and won't install on any other model. This does mean that you could find someone who has the exact same Mac that you do and use their install media, which is probably going to be more difficult than anything else. That's why I suggested going to the Apple Store and seeing if they'll install the original OS onto your MacBook.
Apr
1
answered Microsoft Word notebook layout - insert equation?
Apr
1
answered Reinstalling OS X on a MacBook with dead hard drive and no recovery disc
Mar
25
answered Calendar (iCal) .ics format
Mar
25
answered What is the technical reason why OS X can't write to NTFS devices?
Mar
23
answered Inserting several pictures into MS Word at once without using Media Browser
Mar
23
revised Inserting several pictures into MS Word at once without using Media Browser
edited for clarity
Mar
23
suggested suggested edit on Inserting several pictures into MS Word at once without using Media Browser
Mar
22
comment I have BOX MS Office 2010 and run it on my Windows machine. Can I install it/migrate licence to OS X?
I was part of the engineering team for Office:Mac. Is that sufficient?
Mar
22
answered I have BOX MS Office 2010 and run it on my Windows machine. Can I install it/migrate licence to OS X?
Mar
20
answered Setting Outlook.com contacts and calendar on OSX
Mar
19
comment One Note for Mac Images not Showing
Hmm, interesting, I can successfully import images in each of the ways that you've listed here. I tried various sizes of images and can't replicate the issue that you're experiencing.
Mar
16
answered iCloud alternative for a calender sync
Mar
13
comment Outlook DB corruption
My guess is that your corporate Exchange server uses different settings when connected via your corporate network (including VPN) than it does otherwise, and that your Exchange server isn't giving the right auto-discover settings for those two settings. You're going to have to talk to your Exchange administrator to get this resolved.
Mar
11
comment Outlook DB corruption
What happens if you delete your existing Exchange account in Outlook, connect to the VPN, and re-create it?