975 reputation
19
bio website nadynerichmond.com
location Mountain View, CA
age
visits member for 1 year, 3 months
seen 9 hours ago

I'm a user experience researcher with deep experience in understanding enterprise users, Mac users, and mobile users. I have experience in qualitative methodologies including contextual inquiries, interviews, focus groups, site visits, field work, usability studies, and co-design.


Mar
13
comment Outlook DB corruption
My guess is that your corporate Exchange server uses different settings when connected via your corporate network (including VPN) than it does otherwise, and that your Exchange server isn't giving the right auto-discover settings for those two settings. You're going to have to talk to your Exchange administrator to get this resolved.
Mar
11
comment Outlook DB corruption
What happens if you delete your existing Exchange account in Outlook, connect to the VPN, and re-create it?
Feb
22
answered Can I run Lion in a virtual machine under Mavericks?
Feb
22
answered Updating Office 2011 on Mavericks
Feb
17
comment Does OSX Mavericks prevent third party software from having a “Save as” option?
I didn't have any issues, I just always believe in making sure that I've got a good backup when I upgrade. The time when you most need a backup is when you don't have one!
Feb
7
comment Does OSX Mavericks prevent third party software from having a “Save as” option?
Don't forget to backup before you upgrade! :)
Feb
7
answered Does OSX Mavericks prevent third party software from having a “Save as” option?
Jan
26
answered Found mail message in Outlook for Mac, but want to find the source folder
Jan
15
revised Ordered list with capital letters in PowerPoint?
added a potential workaround, which I don't know that I would ever do, but it's in here anyway
Jan
15
comment Ordered list with capital letters in PowerPoint?
Apologies - I didn't see your graphic. PowerPoint does provide the option to number a list with uppercase letters in the English version, which I presumed would be consistent in other languages.
Jan
15
revised Ordered list with capital letters in PowerPoint?
added graphic
Jan
14
answered Ordered list with capital letters in PowerPoint?
Dec
29
awarded  Yearling
Dec
15
comment How can I ignore conversations in Outlook 2011 for Mac?
In Outlook:Mac, there's a "send feedback" item under "help". Click it and tell Microsoft that you want this feature. Tell them why you want it and how you would use it. Be verbose: the better of a case you make, the more likely it is that it will be considered for a future release. "I want this feature" isn't nearly as useful as "I want this feature because …".
Nov
29
answered How do I request a read receipt when sending e-mail with Outlook for Mac 2011?
Nov
14
answered How can I buy an older version of Keynote that's compatible with 10.8?
Nov
11
answered Outlook 2011: Keyboard shortcut to assign categories?
Nov
11
answered Apple Mail: Save Disk Space or only load some Mails
Nov
9
answered Outlook 2011 Meetings - how to add as an attachment?
Nov
8
revised Selectively installing MS Office 2011 components
Removed last paragraph; it wasn't relevant to the question at hand.