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You can follow the troubleshooting options here, and if it still does not work, please let us know. It's also sounding like there's a possibility of a failed HDD in that iPod. Using diagnostic mode, can you give us the details on the "Memory" SMART test?


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If you are on a Mac, be sure you formatted the iPod's HDD as "Extended, Journaled". For Windows, use Fat32. It's named "untitled" as that is the default name used when reformatting any drive. You can rename it manually by clicking the drive icon in Finder. In iTunes, look for the iPod in the series of icons upper left, or try clicking the ellipsis (. . .) ...


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Try using a line-in cable and plug it into the headphone/microphone jack. This Apple support article could have your answer: https://support.apple.com/kb/HT201929


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Yes, you can replace the hard drive in an iPod Classic. There is no need to replicate anything on to the drive as all the OS is stored in firmware separate to the drive. Once there is a blank drive in the iPod the firmware will take over. Instructions are here at iFixIt. Mounting the Classic to take a backup is another question entirely. Since you can't ...


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Use iFunbox or try iExplorer to attempt to get all data off of the device. It will have encrypted file names, but the metadata will remain. In other words, in iFunbox, find the iTunes_Control folder in the root file system, then right click music and click copy to my computer. In iExplorer, go into music, then press Control-A then Control-C (paste it in ...


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You can use iMazing. Used it before to copy old photos from an iPad and it worked great!



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