Tag Info

New answers tagged

0

Yes, if you have "Documents & Data" checked on iCloud preferences on OS X.


0

Only pictures are saved to iCloud if you have My Photo Stream activated. If you had iCloud Photo Library activated, both pictures and videos will be there. Your description suggests it's the first scenario, and in that case the videos are not on iCloud, so they can't be downloaded.


-1

I forgot my password for my iPhone 6+. I download all pictures from iCloud but I can't download any video.? Can u help me with this please?


0

Today I suddenly understand... I cannot add these missing files because I have already them in other albums. Maybe it's a big problem for someone, but I just delete albums that are "no so good" and keep "that really rock". So problem solved! Thanks for watching!


0

QPulse or some other document management system. If you value your data, there is never a good reason to use Dropbox. Ever. Here are couple of articles from the many available: http://www.zdnet.com/article/after-snowden-slams-dropbox-twice-ceo-responds-its-a-trade-off/ http://techcrunch.com/2014/10/11/edward-snowden-new-yorker-festival/


-1

That's very easy , just do "Erasing all content and settings" on your device, they it can erase all data off your iPhone.


4

I would use Dropbox for this, creating separate repositories for Sales and Installers. Any changes made on each device will sync back to DropBox, and any changes on DropBox will sync back to the individual devices. My business does this very thing with Marketing, and Sales. The one thing I see as an issue is that any changes will sync immediately, not ...


0

It appears you have synced photos into your iPhone via iTunes. You can select folders from your computer and sync them to your iOS devices when connected (or via Wifi if you have that option checked). iCloud Photo Library is letting you know you'll lose those synced albums on the phone. To check which photos and / or videos, you can connect your iPhone to ...


0

Actually, you can go onto iExplorer, click the Media tab, and delete the CloudAssets & LoFICloudAssets (I think), those two folders are where the Apple Music song caches are stored.


0

There's an option in the menus to force an update of the iCloud Music Library: File > Library > Update iCloud Music Library. This caused a spinner to appear in the upper right-hand corner of iTunes and, once it disappeared, all my formerly-unavailable tracks were now available in my iCloud Music Library for streaming from my other devices. There ...


0

These might be duplicates. Sometimes a track is part of two albums (like a "best of" album for example). Failing that, sign out, sign back in and re-sync the library (IIRC from the account menu in iTunes).


0

I believe there would be a time frame to which the data would be able to be retained given some simple knowledge of server configurations. You could think of the iCloud server as a series of hard drives all connected together and connected to the Internet. Some of the hard drive are used for saving your information and your iCloud account allows you to ...


0

Only the people that wrote the code that makes up iCloud will know for sure. If you trust the company, then no, they won't retain it, not knowingly at least.


0

From Apple Support: iPhoto automatically imports all photo stream photos into your library so you can keep them permanently (...) Unless you disable "Automatic import" from the options, there is no need to manually copying them as they already are in your library. Also, adding them to iPhoto albums does not make additional copies of the pictures, just ...


0

You ALSO have to go to, on your iPhone, Settings-->Music-->Turn off iCloud Music Library, I also turned off "Show Apple Music" for good measure.


-3

Yeah u ain't getting it back! Once iCloud is turned off it can't trace like with a phone I factory reset it I don't add iCloud an that tracker the hole thing is factory reset. An that's what a thief would do reinstall it it's easy to get the firmware password. Were u insured? If so talk to Apple about them giving u another one. But straight up truth its long ...


0

Yes, the iPhone will still be erased - when you start your iPhone you'll be asked to set it up again as a new one. EDIT: It also described on Apple's Support page: https://support.apple.com/en-us/HT204306 Erase using Find my iPhone If you enabled Find My iPhone through iCloud, you can use it to erase your device. Go to icloud.com/find. If ...


0

If you have OS X Yosemite (10.10), you can use iCloud Drive to store your photos, as you're only limited to the amount of storage space you have available under your iCloud account. Apple details how you can store documents onto your iCloud Drive here


0

There are a few things you can do to remedy the issue. One is to sign out and sign back into iCloud on your Mac. You can also try restarting your Mac and trying again to see if the issue persists. Apple also has a guide on resolving iCloud Calendar issues here.


-1

One thing that you could do is try turning the iCloud Music Library on and off in iTunes Another is by going into iTunes and signing in and out of your Apple ID. This is normally located around the top right corner of the iTunes window. This guide details some other options (including the ones I've already mentioned) to remedy your issue.


-2

Read this Article. Very Hopeful http://www.cnet.com/how-to/how-to-close-safari-tabs-on-another-icloud-device/


3

You are confusing your iCloud Backup with iCloud Photo Library. iCloud Backup by default makes a copy of your whole iOS device, in case you have a problem with it (you erase something by mistake, it gets stolen, lost, damaged) to be able to restore it to the last available backup. You can selectively remove different data from the backup, that —of course— ...


0

Actually, according to this Apple Music support page, lossless formats will NOT be preserved in the cloud: "Songs encoded in ALAC, WAV, or AIFF formats will be transcoded to a separate temporary AAC 256 Kbps file locally, before they're uploaded to iCloud." Meanwhile, the Apple Music product description states that they "compare every track in your ...


-1

POSSIBLE CAUSE? I had the dreaded double-grouping happen this week. T-Mobile sent me a new iPhone 5 due to a battery issue. After the SIM card was switched and the new iphone booted, I had the old iPhone turned on so I could see what all apps I had loaded and could configure the screens/accounts manually. (I know, I can go through the backup/restore, ...


0

This article seems to agree with what you have been told How to check the status of your songs The key point states: You use iTunes Match or Apple Music, or both. This status means that Apple has scanned and uploaded the track to its servers; when you re-download it, it'll show up in its original format—128kbps mp3, 256kbps AAC, however you uploaded it. ...


1

You can, by going to iCloud.com/#photos. Once there: Click 'Select Photos' to go into selection mode Select a photo Shift-click another photo, to select the range between the first selection and your last selection (just like in Windows/OS X, you can use Shift or Cmd/Ctrl to choose exactly what you like). Click 'Download' at the top blue bar.


0

I have an iCloud library of about 25000 photos and videos, running on multiple iOS devices in "optimized" mode. Each device had to go through the complete backup process of uploading every image and video. Google Photos' iOS app will upload images first, then videos. Which creates some problems on the iOS devices: With the "optimized" setting iOS only keeps ...


1

Is this an enterprise setup? How are the phones being managed? MaaS360, OS X Server, ect? It sounds like the users are connected to the same App Store ID and all have different iCloud accounts they are logged into (or vice versa).


0

How many photos and videos can be stored in a shared album? A shared album can hold a maximum of 5000 photos and videos combined. When you reach your limit, you must delete some photos or videos before adding new ones. iCloud Photo Sharing FAQ My Photo Stream and iCloud Photo Sharing limits I realize this is not directly answering the original question, ...


0

I have two solutions now. First, there seems to be some software out there, namely Powerphotos, which can manage multiple libraries for the Photos app. Second, one can select the external library as the system library and then sync it with iCloud. This is obviously a bit stupid if you want to keep the libraries separate. But in my case this is ok, since I ...


0

For Windows, one way I found was to bring up iCloud control panel from system tray, uncheck iCloud Drive checkbox, Apply and then recheck the checkbox and apply again. This will delete your existing iCloud Drive folder and recreate it. One other thing to playaround with is to look at folder C:\Users\%USERNAME%\AppData\Local\Apple Inc\iCloudDrive. This ...


0

I'm not sure what the reason is behind this, or if it's a bug. But generally I've had this occur when I either previously owned that song or uploaded it, or if I downloaded that song as a single (I.e. Free single of the week, etc.). Either way, removing the entire album and any duplicate versions of that song, and then re-adding the album usually fix it for ...


0

You also have to turn icloud music library off from your iphone/ipod/ipad aswell as your mac :)


1

With Find My Mac enabled, someone who found the computer could sign into the guest user, which could then be located via iCloud. The guest user is a feature of the operating system which allows people to temporarily use your computer but not save any files. You can go into Users&Groups System Preferences and disable it, for more details see this article ...


3

In Apple world if you are using same Apple ID, your messages and information are shared across devices. That is the reason why you are seeing the messages sent by your family members on your macbook. I would advise you to create separate Apple ID for every individual or disable iMessage from their personal devices. So that the device that was disabled ...


0

I hate to reference unreleased software, but quite frankly the solution may be for you to enroll now in the iOS 9 public beta or simply wait for it's official Fall release. iOS 9 (at least in its current state) gives the option to set a custom alphanumeric password in place of the familiar 4-digit pin. So, if you have hardware with touch ID capability you ...


-1

Export Address Book Archive..., or vCard), so restore them whichever way you backed them up. ....


0

Sounds frustrating. I had a similar problem recently where they moved my account to a new server. Unfortunately I did have to just remove the account and re add one, which turned out alright after I fixed my rules and copied my ssignatures I would suggest disconnecting from the cloud, removing the broken account, then reconnecting to the cloud to see if it ...


0

Not sure what happened but you should be able to restore your iPhone from within iTunes. Depending on when the backup was made that should have everything that was on your iPhone. If you have no backups in iTunes that work you can check Time Machine for other backups: /Library/Application Support/MobileSync/Backup/ Restore your more recent backup to your ...


0

Per Apple's support document: If you lose or forget your Restrictions passcode, you'll need to erase your device and then set it up as a new device to remove the passcode. Restoring the device won't remove the passcode.


2

There is a way to retrieve or recover your restrictions passcode. I just posted a blog post about it here. Simple steps with illustrations and images are included. Hope it helps you!


-1

Now you can use Microsoft's OneDrive (formerly SkyDrive) and Google Photos for media backup instead. Both offer 15 GB of free storage each.


0

Finder -> Preference -> Sidebar -> Check iCloud. All your iCloud folders can now be accessed from the favorites in side bar.


0

To delete ghost accounts in mail inactive or active. go to the following: ~/Library/Mail/V2/MailData/Accounts.plist Open with Xcode application, download it via the App store if you have to. Once it opens, click on the diamond arrow across from the Accounts item. go through each account and find the ghost account you want to delete. pull down edit ...


1

If moving to Android is an option, then you clearly don't need anything that's in the account. So just create a new one and link your device to that account instead. And when you do create a new account, be sure to link a mobile phone number and another email address to it, so that the same thing can't happen again.


2

This was such a problem for me I actually made a utility called "iCloudStatus" which basically behaves the way Dropbox does by showing a status icon in the menu bar (see below). The other alternative is looking at the Finder but if you're uploading large batches of documents nested deeply in folders like I am then it will be a time consuming experience ...


2

"synced" can mean differnt things and is slightly ambiguous. However if you "backup" your phone via iCloud or iTunes, then you can restore the backup to another device and your iMessages and SMS texts will have been transfered. More info here: iCloud: iCloud storage and backup overview


0

If your apple id is of Indian store, then this behaviour is normal. Read below: Dear XXX, Thank you for contacting iTunes Store Support, my name is Richard and I am a Senior Advisor here in the iTunes Store. The previous advisor has transferred this case over to me so I can help you resolve this issue. I understand you have been unable to download ...


0

The login information is discrete for Amazon Kindle and Apple iCloud. You may need to re-login to your Kindle account, but the iCloud account shouldn't effect it any other way.



Top 50 recent answers are included