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I have found from personal experience (not only my cell-phone) that debris are very often the root cause of the "not supported cable" alert. Cleaning the female connector (on the device) always fixed the problem in these cases.


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From iPhone and iPod touch: Charging the battery: If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps. Inspect the connector at the bottom of the phone: Make sure that there are no bent pins in the connector. Make sure that the connector is free ...



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