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I have found from personal experience (not only my cell-phone) that debris are very often the root cause of the "not supported cable" alert. Cleaning the female connector (on the device) always fixed the problem in these cases.


From iPhone and iPod touch: Charging the battery: If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps. Inspect the connector at the bottom of the phone: Make sure that there are no bent pins in the connector. Make sure that the connector is free ...

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