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You should way the risks and ensure that if in fact someone is trying to take advantage of your account or even using social engineering to compromise your account, you minimize the damage that could happen. • You should call Apple support again, perhaps using the same ticket number, and explain your situation yet again. Explain to them what you just ...


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Restoring the iPhone from iTunes helped. After the restore it didn't ask for former staff's Apple ID.


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The canonical way to test is plug the phone into iTunes and restore it. The computer will retrieve lock status and let you know if the server side lock is present or reset. You could also tap to the settings app on the iPhone and reset, erase all content and settings. That will need a wifi or cellular connection to verify the same server side lock status. ...


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Did you try restoring the phone using recovery mode? https://support.apple.com/en-us/HT201263 That should update the settings when it try and reactivate that its been removed from the former apple id.


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You should check out Family Sharing, which is designed to share "family's" purchases and credit card. This way, you don't need to transfer content, instead you share the content. Some restrictions as fine print from aforementioned site: Family Sharing requires a personal Apple ID signed in to iCloud and iTunes. Music, movies, TV shows, and books can ...


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I just had a similar experience and got off the phone with a rep from Apple and they said there is nothing they can do to help. Any email account can be used to sign up for an apple ID if it has not already been used as an apple ID, so someone used my other email account, not linked to Apple as their ID log in name. Their email is the emergency email and ...



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