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4
votes
4answers
23k views

Why is my iPhone 5S overheating so much?

Activities such as: Phone Calls that last around 10 minutes 3G Browsing for 5 - 7 minutes Watching videos for 5 minutes Using apps such as facebook / instagram etc for 5 - 7 minutes, lead to my ...
0
votes
1answer
19 views

Apple 1 year warranty - What type of issues are covered for Macbook Pro UK?

I am wondering which types of human error or accidental breakage the Apple Manufacturer one year warranty covers. I have a Macbook Pro which is in full working order, The problem is the reciept for ...
1
vote
2answers
170 views

iPhone 6 backlight issue, burn-in

I bought an iPhone 6 64GB in Space Gray from 5th avenue NY 14 days ago. I can see a grayish area at the top right corner, near to the charge display. It's hard notice in full brightness, but ...
1
vote
2answers
1k views

Uk apple shop won't fix my phone under EU warranty

My iPhone 4's button has stopped working properly. I went to the apple shop today to get it repaired, and was told I had to pay £119 as it was 22 months old and outside of the one year warranty. I ...
0
votes
2answers
1k views

Apple did not repair my 'hairline cracked' screen because of water damage? Why? What is the relation?

This morning I took my iphone 5c to the genius bar and they refused to repair my cracked screen of the iphone initially agreeing to repair and then backing off citing waterdamage? Why? What is the ...
6
votes
3answers
23k views

Can Apple refuse service under warranty if an iPhone presents only some scratches?

One morning I found that one corner of my iPhone was hit and there is a scratch on the metal and the small plastic border around the glass. The glass is in perfect shape. Now, I encounter an ...
0
votes
1answer
63 views

Will Apple replace my broken Lightning cable for free?

I have an iPhone 6 and bought AppleCare for it. The Lightning cable that came with it is starting to split (see the picture). It still charges fine, to the best of my knowledge, but is it eligible for ...
1
vote
2answers
42 views

iPhone 6 dropped on my sink no cracks but broken inside [duplicate]

When I dropped my iPhone on the sink it didn't crack but it did break inside. I can't use my iPhone. I can turn it on but it isn't fully functional. There are lines and white blocks on the screen. I ...
-4
votes
1answer
75 views

How does jailbreaking void the apple warranty when no software as changed?

This question has been bugging me for some time. How does jailbreaking void any apple warranty when no software is changed? Sure, cydia is installed but this dosen't change the operating system in ...
0
votes
1answer
78 views

Does Apple's Out-of-Warranty Replacement cover iPhones regardless of condition?

I have a water-damaged iPhone 6. I took it to a non-Apple repair shop after the plunge (the Apple Store was too far away for urgent service), but it still does not work. It powers on, but the screen ...
3
votes
2answers
6k views

Is AppleCare Transferable on iPhones?

A friend of mine purchased an iPhone 5 a couple of months ago which she now wishes to sell. She said she has contacted Apple with regards to the AppleCare warranty and selling her iPhone and was ...
1
vote
2answers
5k views

Swollen/pregnant battery on a MacBook (13" aluminium late-2008)

The battery in my late-2008 model aluminium 13" MacBook became extremely swollen in early to mid-2012 after only 283 cycles (as per Cycle count under Hardware → Power), and the button on the ...
0
votes
1answer
204 views

When does the warranty period start for an Apple iPhone 4s?

I have an Apple iPhone 4s that is brand new and not activated. Has the warranty period already started for this phone or does it only start after activation?
1
vote
2answers
83 views

Does taking keys off of a MacBook keyboard void warranty

I have some friends that try turning my MacBook Pro off (I always do it back to them if they do :) ). My question is to make it harder for them to do that I could remove the power button key from my ...
0
votes
1answer
110 views

Can I get Genius Bar Support w/o Applecare/Warranty?

If it is past my one-year warranty, or if I just don't have AppleCare, will I still be able to get Genius Bar support? To what extent does that support cover? I'm trying to decide whether or not I ...
1
vote
2answers
19k views

Used iPhone 5 - What do I need to do to register as the new iPhone owner, have warranty, etc

Buying a used iPhone 5. What should be my next steps to register as the new iPhone owner in Apple's eyes, have warranty, etc.
-1
votes
2answers
330 views

Do Apple stores refuse to repair your iPhone if not purchased directly from Apple?

I am planning to buy an iPhone 6 from an online store. But I have been told that if I buy from anywhere except the Apple store, I won't be able to enjoy the benefits of the warranty and guarantee. Is ...
0
votes
1answer
35 views

One Year Limited Warranty [duplicate]

Is the one year limited warranty provided by Apple with a MacBook Pro international? If I buy the MacBook Pro from US and use it in India, will the limited warranty be applicable in India?
4
votes
3answers
3k views

Will upgrading Mac Mini hard drive void AppleCare Warranty?

After purchasing a Mac Mini, I wanted to replace the hard drive from a 5,400 rpm hard drive to a 7,200 hard drive. Will this replacement void my AppleCare warranty?
0
votes
1answer
88 views

IPad Battery replacement criteria under warranty, no applecare

does the complimentary one year warranty cover replacement of batteries that go below 50% of original capacity? What is 50%...? Like how fast does it have to drain? Is there a way to measure without ...
0
votes
1answer
29 views

warranty on tablets/ipads bought from Malaysia

My friend in Malaysia is visiting me in Australia and is bringing me a Apple 64gb tablet as a gift. As I have been given conflicting answers to this question; Will the warranty on the Apple tablet be ...
12
votes
7answers
45k views

Is Apple's warranty international?

I'm about to travel to the US, where iPods are much cheaper than in my country. I wonder if Apple's warranty is international, and I'll be covered when I return to my country.
0
votes
1answer
214 views

iPhone warranty valid in another country? [duplicate]

I bought the iPhone 6 gold 64 gb three months ago from USA. But now I'm resident in India. Is there any way to transfer the warranty in India of my phone?
0
votes
1answer
83 views

Mac Book Pro - Logic board stopped working

I Had purchased Mac Book Pro before around 14 month from one of the apple store. It just blinking and doesn't start. As per customer service they ask to replace logic board and It costs almost around ...
3
votes
2answers
10k views

may I demand product replacement? Macbook Pro Retina will have screen replacement for the 3rd time

may I demand product replacement - completely new Macbook Pro Retina? My 15" Macbook Pro Retina will have screen replacement for the 3rd time. For the first time it was ghost effect - replaced with ...
0
votes
1answer
362 views

warranty repair with activation lock activated

I just bought a 2nd hand broken iPhone5s which stuck at restore mode, restore failed every time. This phone is still under warranty,and i wanted to send it for repair but it's have be service from out ...
1
vote
1answer
124 views

Dislocated metal plate in Thunderbolt port

This morning my external monitor refused to turn on. After examination I found my second thunderbolt port damaged. A small metal plate/contact on the top of the port had been dislocated, bent out of ...
2
votes
3answers
2k views

How can I check warranty state of my iPhone?

I’m from Maldives and I am buying an iPhone 6 plus from a shop in Male. They say that there is a 1 year Apple warranty but they aren’t providing me with any slips of the warranty. How can I verify ...
0
votes
0answers
10 views

Macbook Air International Warranty [duplicate]

I am travelling to the US. It is cheaper to buy a macbook air there. Does it have international warranty valid in INDIA or will I have to take that separately?
22
votes
4answers
37k views

How can you find out if your iPhone ever got wet?

I know that iPhone has some internal sensors that can be used to test if the device was got ever wet. Apple uses them in order to deny your warranty. The question is how to find out this before ...
1
vote
2answers
515 views

Installing Linux on a MacBook Pro and waranty

On a 2014 MacBook Pro Retina, does dual-booting the pre-installed OS X with Linux (say Ubuntu/Debian/Fedora/etc) void the hardware warranty? Does installing Linux and removing OS X void the hardware ...
0
votes
1answer
222 views

I'm getting my iPhone 5 6.1.2 replaced - any way to AVOID getting stuck with iOS 7?

My iPhone 5 64GB 6.1.2 has a malfunctioning camera sensor so I'm getting a warranty replacement. However I badly want to avoid iOS 7. Presumably, any refurbished iPhone 5's at this point (December ...
0
votes
1answer
355 views

Dual boot Mac - void warranty

For work reasons I have to dual boot windows 7 in my mac. Does doing so voids my warranty?
0
votes
1answer
268 views

iPhone 5 Power Button Replacement Programme

I have an iPhone 5 (out of warranty) which is eligible for a power button replacement via the Apple programme. I smashed my screen a while ago, and to be frank don't feel paying Apple £200 to replace ...
0
votes
1answer
2k views

Does purchase from Amazon.in void Apple warranty?

I want to purchase a Mac Mini from amazon.in not amazon.com; local apple store told me that if you purchase apple product from unauthorized reseller they will not provide me any support. I searched ...
0
votes
0answers
573 views

Is it possible for a new iPhone 5 to have an expired warranty?

So, I am going to buy a new iPhone 5 (not in an authorized apple store, since it's no longer sold there), but when I checked the serial number on the back of the box here, it said that the warranty ...
1
vote
0answers
140 views

Buying AppleCare for a macbook from a country where it is not officially supported

A number of sources confirm that AppleCare can be bought any time during warranty and even in a different country. In my country (South Africa) apple care is not officially supported, the resellers ...
1
vote
2answers
1k views

How to find closest AppleCare service provider

A friend is considering buying a MacBook pro AppleCare package. She lives on the Canary Islands, and is getting a new MacBook soon. Is there any official information on what kind of AppleCare ...
2
votes
2answers
426 views

Conditions for repair at Apple Store

Last time I was in an Apple Store, they suggested they could repair the Super Drive on my MacBook Pro (2010) when I next came in. Of course, it is out of warranty, so there will be a charge. But, are ...
0
votes
1answer
58 views

Buying IPhone in another person name without contract (withoutcontract)

Can I buy an iPhone in another person's name because I will be gifting it to him so that he can claim under they warranty if anything comes up in the future.
0
votes
1answer
555 views

Remove MacBook from Apple ID, is extended warranty still valid after that?

I want to sell my old Retina MacBook. I know how to erase/reinstall the Retina MackBook, but two more questions remain: How can I unregister it from my Apple ID? Is the extended Apple Care Warranty ...
3
votes
1answer
23k views

What does the iPad Mini warranty actually cover?

I am grasping at the straws here... I am trying to read the iPad Mini US warranty, but I can't make heads or tails out of it. Does it cover accidental damage? Here is what happened. I got my kid ...
0
votes
1answer
307 views

How to get Apple to repair iPhone under statutory warranty?

My iphone 5's battery after a bit more than a year is dying. I bought the iPhone via the German Apple Online Store. Hence I have 24 months of EU statutory warranty. The iPhone is otherwise in great ...
1
vote
1answer
741 views

Damage replacement plan / Insurance for Mac Book Pro?

I used to own a Dell with a pretty beefy replacement plan. When I bought my MBP, I asked if there was any similar coverage and the "genius" said no. I search around online and found a company called ...
2
votes
1answer
457 views

Is it possible to buy an Apple product in the UK and return it in the US?

Is it possible to buy an Apple product, like an iPad mini, in the UK and return it in the US? And vice versa?
1
vote
2answers
2k views

My iPhone 4S power button is no longer functioning properly

As the title says, my iPhone 4S's power button has suddenly stopped "depressing", making it very hard to do push. I understand that Apple offers their own Limited Warranty for a year, but sadly ...
3
votes
2answers
889 views

Does installing rEFIt void my warranty?

I would like to install rEFIt. Will it void my warranty, even though it can be uninstalled?
0
votes
1answer
231 views

2013 MBP Hotspots in Backlight / Apple Warranty

So last night I was playing Portal 2 in a rather dark room, and the combination of the dark colors in my screen with the darkness of the room allowed me to see quite a few "dead spots" in the ...
5
votes
1answer
974 views

“Pre-registered” AppleCare — to whom is it registered?

When I log into my Apple ID on Apple's site here, https://selfsolve.apple.com/GetAgreements.do, I am able to view a complete list of all of my AppleCare registrations. This is very convenient for ...
4
votes
1answer
3k views

Does the iPad mini warranty cover the charger?

I purchased my iPad mini last January. Now the charger doesn't work so well and sometimes it doesn't work at all. Does the warranty cover the charger?