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3
votes
4answers
13k views

Why is my iPhone 5S overheating so much?

Activities such as: Phone Calls that last around 10 minutes 3G Browsing for 5 - 7 minutes Watching videos for 5 minutes Using apps such as facebook / instagram etc for 5 - 7 minutes, lead to my ...
0
votes
1answer
55 views

When does the warranty period start for an Apple iPhone 4s?

I have an Apple iPhone 4s that is brand new and not activated. Has the warranty period already started for this phone or does it only start after activation?
1
vote
2answers
46 views

Does taking keys off of a MacBook keyboard void warranty

I have some friends that try turning my MacBook Pro off (I always do it back to them if they do :) ). My question is to make it harder for them to do that I could remove the power button key from my ...
0
votes
2answers
1k views

Apple did not repair my 'hairline cracked' screen because of water damage? Why? What is the relation?

This morning I took my iphone 5c to the genius bar and they refused to repair my cracked screen of the iphone initially agreeing to repair and then backing off citing waterdamage? Why? What is the ...
0
votes
1answer
38 views

Can I get Genius Bar Support w/o Applecare/Warranty?

If it is past my one-year warranty, or if I just don't have AppleCare, will I still be able to get Genius Bar support? To what extent does that support cover? I'm trying to decide whether or not I ...
1
vote
2answers
18k views

Used iPhone 5 - What do I need to do to register as the new iPhone owner, have warranty, etc

Buying a used iPhone 5. What should be my next steps to register as the new iPhone owner in Apple's eyes, have warranty, etc.
-1
votes
2answers
109 views

Do Apple stores refuse to repair your iPhone if not purchased directly from Apple?

I am planning to buy an iPhone 6 from an online store. But I have been told that if I buy from anywhere except the Apple store, I won't be able to enjoy the benefits of the warranty and guarantee. Is ...
0
votes
1answer
30 views

One Year Limited Warranty [duplicate]

Is the one year limited warranty provided by Apple with a MacBook Pro international? If I buy the MacBook Pro from US and use it in India, will the limited warranty be applicable in India?
4
votes
3answers
3k views

Will upgrading Mac Mini hard drive void AppleCare Warranty?

After purchasing a Mac Mini, I wanted to replace the hard drive from a 5,400 rpm hard drive to a 7,200 hard drive. Will this replacement void my AppleCare warranty?
0
votes
1answer
62 views

IPad Battery replacement criteria under warranty, no applecare

does the complimentary one year warranty cover replacement of batteries that go below 50% of original capacity? What is 50%...? Like how fast does it have to drain? Is there a way to measure without ...
0
votes
1answer
23 views

warranty on tablets/ipads bought from Malaysia

My friend in Malaysia is visiting me in Australia and is bringing me a Apple 64gb tablet as a gift. As I have been given conflicting answers to this question; Will the warranty on the Apple tablet be ...
11
votes
7answers
40k views

Is Apple's warranty international?

I'm about to travel to the US, where iPods are much cheaper than in my country. I wonder if Apple's warranty is international, and I'll be covered when I return to my country.
0
votes
1answer
119 views

iPhone warranty valid in another country? [duplicate]

I bought the iPhone 6 gold 64 gb three months ago from USA. But now I'm resident in India. Is there any way to transfer the warranty in India of my phone?
0
votes
1answer
59 views

Mac Book Pro - Logic board stopped working

I Had purchased Mac Book Pro before around 14 month from one of the apple store. It just blinking and doesn't start. As per customer service they ask to replace logic board and It costs almost around ...
3
votes
2answers
9k views

may I demand product replacement? Macbook Pro Retina will have screen replacement for the 3rd time

may I demand product replacement - completely new Macbook Pro Retina? My 15" Macbook Pro Retina will have screen replacement for the 3rd time. For the first time it was ghost effect - replaced with ...
0
votes
1answer
331 views

warranty repair with activation lock activated

I just bought a 2nd hand broken iPhone5s which stuck at restore mode, restore failed every time. This phone is still under warranty,and i wanted to send it for repair but it's have be service from out ...
1
vote
1answer
95 views

Dislocated metal plate in Thunderbolt port

This morning my external monitor refused to turn on. After examination I found my second thunderbolt port damaged. A small metal plate/contact on the top of the port had been dislocated, bent out of ...
2
votes
3answers
1k views

How can I check warranty state of my iPhone?

I’m from Maldives and I am buying an iPhone 6 plus from a shop in Male. They say that there is a 1 year Apple warranty but they aren’t providing me with any slips of the warranty. How can I verify ...
0
votes
0answers
10 views

Macbook Air International Warranty [duplicate]

I am travelling to the US. It is cheaper to buy a macbook air there. Does it have international warranty valid in INDIA or will I have to take that separately?
21
votes
4answers
34k views

How can you find out if your iPhone ever got wet?

I know that iPhone has some internal sensors that can be used to test if the device was got ever wet. Apple uses them in order to deny your warranty. The question is how to find out this before ...
1
vote
2answers
394 views

Installing Linux on a MacBook Pro and waranty

On a 2014 MacBook Pro Retina, does dual-booting the pre-installed OS X with Linux (say Ubuntu/Debian/Fedora/etc) void the hardware warranty? Does installing Linux and removing OS X void the hardware ...
0
votes
1answer
212 views

I'm getting my iPhone 5 6.1.2 replaced - any way to AVOID getting stuck with iOS 7?

My iPhone 5 64GB 6.1.2 has a malfunctioning camera sensor so I'm getting a warranty replacement. However I badly want to avoid iOS 7. Presumably, any refurbished iPhone 5's at this point (December ...
0
votes
1answer
295 views

Dual boot Mac - void warranty

For work reasons I have to dual boot windows 7 in my mac. Does doing so voids my warranty?
0
votes
1answer
244 views

iPhone 5 Power Button Replacement Programme

I have an iPhone 5 (out of warranty) which is eligible for a power button replacement via the Apple programme. I smashed my screen a while ago, and to be frank don't feel paying Apple £200 to replace ...
0
votes
1answer
1k views

Does purchase from Amazon.in void Apple warranty?

I want to purchase a Mac Mini from amazon.in not amazon.com; local apple store told me that if you purchase apple product from unauthorized reseller they will not provide me any support. I searched ...
0
votes
0answers
472 views

Is it possible for a new iPhone 5 to have an expired warranty?

So, I am going to buy a new iPhone 5 (not in an authorized apple store, since it's no longer sold there), but when I checked the serial number on the back of the box here, it said that the warranty ...
1
vote
0answers
120 views

Buying AppleCare for a macbook from a country where it is not officially supported

A number of sources confirm that AppleCare can be bought any time during warranty and even in a different country. In my country (South Africa) apple care is not officially supported, the resellers ...
1
vote
2answers
1k views

How to find closest AppleCare service provider

A friend is considering buying a MacBook pro AppleCare package. She lives on the Canary Islands, and is getting a new MacBook soon. Is there any official information on what kind of AppleCare ...
2
votes
2answers
424 views

Conditions for repair at Apple Store

Last time I was in an Apple Store, they suggested they could repair the Super Drive on my MacBook Pro (2010) when I next came in. Of course, it is out of warranty, so there will be a charge. But, are ...
0
votes
1answer
53 views

Buying IPhone in another person name without contract (withoutcontract)

Can I buy an iPhone in another person's name because I will be gifting it to him so that he can claim under they warranty if anything comes up in the future.
0
votes
1answer
518 views

Remove MacBook from Apple ID, is extended warranty still valid after that?

I want to sell my old Retina MacBook. I know how to erase/reinstall the Retina MackBook, but two more questions remain: How can I unregister it from my Apple ID? Is the extended Apple Care Warranty ...
3
votes
1answer
22k views

What does the iPad Mini warranty actually cover?

I am grasping at the straws here... I am trying to read the iPad Mini US warranty, but I can't make heads or tails out of it. Does it cover accidental damage? Here is what happened. I got my kid ...
0
votes
1answer
289 views

How to get Apple to repair iPhone under statutory warranty?

My iphone 5's battery after a bit more than a year is dying. I bought the iPhone via the German Apple Online Store. Hence I have 24 months of EU statutory warranty. The iPhone is otherwise in great ...
1
vote
1answer
715 views

Damage replacement plan / Insurance for Mac Book Pro?

I used to own a Dell with a pretty beefy replacement plan. When I bought my MBP, I asked if there was any similar coverage and the "genius" said no. I search around online and found a company called ...
5
votes
3answers
21k views

Can Apple refuse service under warranty if an iPhone presents only some scratches?

One morning I found that one corner of my iPhone was hit and there is a scratch on the metal and the small plastic border around the glass. The glass is in perfect shape. Now, I encounter an ...
3
votes
2answers
5k views

Is AppleCare Transferable on iPhones?

A friend of mine purchased an iPhone 5 a couple of months ago which she now wishes to sell. She said she has contacted Apple with regards to the AppleCare warranty and selling her iPhone and was ...
2
votes
1answer
398 views

Is it possible to buy an Apple product in the UK and return it in the US?

Is it possible to buy an Apple product, like an iPad mini, in the UK and return it in the US? And vice versa?
1
vote
2answers
2k views

My iPhone 4S power button is no longer functioning properly

As the title says, my iPhone 4S's power button has suddenly stopped "depressing", making it very hard to do push. I understand that Apple offers their own Limited Warranty for a year, but sadly ...
3
votes
2answers
857 views

Does installing rEFIt void my warranty?

I would like to install rEFIt. Will it void my warranty, even though it can be uninstalled?
0
votes
1answer
219 views

2013 MBP Hotspots in Backlight / Apple Warranty

So last night I was playing Portal 2 in a rather dark room, and the combination of the dark colors in my screen with the darkness of the room allowed me to see quite a few "dead spots" in the ...
5
votes
1answer
904 views

“Pre-registered” AppleCare — to whom is it registered?

When I log into my Apple ID on Apple's site here, https://selfsolve.apple.com/GetAgreements.do, I am able to view a complete list of all of my AppleCare registrations. This is very convenient for ...
4
votes
1answer
3k views

Does the iPad mini warranty cover the charger?

I purchased my iPad mini last January. Now the charger doesn't work so well and sometimes it doesn't work at all. Does the warranty cover the charger?
2
votes
3answers
7k views

Will my warranty be valid in other countries if I buy an iPad in Korea?

I will be in Korea for 5 months, I'm about to buy an iPad 2 there and I'll be back in London or France in September. I would like to know if my warranty will be valid in England or in France in case ...
2
votes
0answers
1k views

Where can I look up purchase/activation date for Apple products?

I can't remember exactly when it was I bought my iPhone. I thought that perhaps I could look it up via Apple somehow. I'm aware of the Check Your Service and Support Coverage page, but that's not ...
0
votes
2answers
68 views

Would Apple (UK) change a part with another for you?

I was just wondering if Apple would swap my Optical Drive on my MacBook Pro for an SSD, and how much it would cost, as I would rather they do it and I keep my warranty then doing it myself and losing ...
0
votes
1answer
721 views

Burning disks fails with error 0x80020022 on MacbookPro 2012

My Macbook Pro is about 22 weeks old and I keep getting this error: 0x80020022 (communication with drive failed) when trying to burn DVDs or "attempt to burn a disc failed"/unknown error -3 in iTunes. ...
8
votes
2answers
6k views

Does Adding Memory to My MacBook Pro Void My Warranty?

I would like to add memory to my MBP, but I am worried that if I do this myself I will be in jeopardy of voiding my warranty. Is there an authorized way to have memory added that will not void my ...
2
votes
1answer
115 views

Warranty on products received as a giveaway

I received an ipad mini 2 months ago as a giveaway at a computer company luncheon. It is my 4th ipad & 1st mini. Two nights ago, I noticed the back right side (left side if looking at the back) ...
1
vote
1answer
623 views

Will Apple offer a discounted replacement for a water damaged iPhone 4S outside of warranty?

Will Apple offer a discounted replacement for a water damaged iPhone 4S outside of warranty? The water indicators on the outside of the phone have not gone off, but the one inside on the logic board ...
3
votes
1answer
361 views

Will an US purchased Mac receive Warranty coverage while in Brazil?

I bought a macbook pro and I'll have to work on a project in Brazil for over 7 months and I would like to know what is going to happen if any problems happens to my mac... I've checked and brazil ...