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0
votes
1answer
11 views

MacBook Pro Hardware & Software Issues under warranty

I have a MacBook Pro(13-inch Retina display), bought on 27 November 2015, from Bangalore India. Last Monday it got some booting problem, and I was not able to go forward from the boot screen, always ...
1
vote
4answers
2k views

What is the relation between water damage and a cracked iPhone screen?

This morning I took my iphone 5c to the genius bar and they refused to repair my cracked screen of the iphone initially agreeing to repair and then backing off citing water damage. My iPhone is in ...
5
votes
1answer
155 views

Dead bugs/insects in laptop

I cracked the LCD screen of my Macbook Air a few days ago and dropped it off at the Apple store to get it replaced. The 'Genius' there said it would cost around $500 and that having another repair ...
1
vote
2answers
4k views

Do Apple stores refuse to repair your iPhone if not purchased directly from Apple?

I am planning to buy an iPhone 6 from an online store. But I have been told that if I buy from anywhere except the Apple store, I won't be able to enjoy the benefits of the warranty and guarantee. Is ...
0
votes
1answer
21 views

An US iPad Air 2 warranty work in Brazil?

Im about to go to US, and I was thinking about buying an "iPad Air 2", but Im worryed if, for some reason, Its needed to use the warranty. Could I do this in Brazil or would I need to send it back to ...
0
votes
1answer
39 views

Buying an iPhone 6s from a small unauthorised seller. When does the warranty with apple start?

Buying an iPhone 6s from a small unauthorised seller. When does the warranty with apple start? Does it start from the date he purchased/received the phone from phone company as a replacement/purchase ...
1
vote
2answers
24k views

Used iPhone 5 - What do I need to do to register as the new iPhone owner, have warranty, etc

Buying a used iPhone 5. What should be my next steps to register as the new iPhone owner in Apple's eyes, have warranty, etc.
5
votes
3answers
243 views

Colorware with Apple Products

Could someone who has, or knows someone who has, used Colorware for an Apple product comment on their experiece? I'm thinking about getting an third-generation iPad colored through Colorware, as they ...
0
votes
1answer
34 views

Will Apple service secondhand iPad still under warranty?

I bought an iPad on eBay a few weeks ago. It's still covered under the original Apple warranty. There's a clear problem with the battery. Will the Genius Bar staff look at and service this device if I'...
3
votes
1answer
245 views

I dropped my iPhone 5c and it cracked; now the screen is changing colors

Can I just get a new screen and is it not covered under AppleCare?
1
vote
1answer
362 views

Dislocated metal plate in Thunderbolt port

This morning my external monitor refused to turn on. After examination I found my second thunderbolt port damaged. A small metal plate/contact on the top of the port had been dislocated, bent out of ...
0
votes
1answer
66 views

Will smoking around my apple products void their warranty?

Recently I read an article on the Apple forums which says that Apple are not honouring warranty if the product comes for a smoker's home. This is also described in this other article which instantly ...
0
votes
1answer
26 views

How to Test Stability of your USB Connections?

I have a Macbook Air 2013-mid which has been now 5 times in Apple care: new motherboard 1x and new SSD 3x. It cannot read anymore two USB devices: etc one phone and USB stick impossible. Only one ...
3
votes
2answers
4k views

Repair Bent Unibody Case Mac Book Pro 15"

I dropped my 15" MacBook Pro off of the couch onto hardwood floor (a drop of about 24 inches). It works fine still, but the bottom part (not the LCD) has bent inwards as a result. So if you are ...
0
votes
1answer
5k views

Will Apple replace my broken Lightning cable for free?

I have an iPhone 6 and bought AppleCare for it. The Lightning cable that came with it is starting to split (see the picture). It still charges fine, to the best of my knowledge, but is it eligible for ...
0
votes
1answer
30 views

Warranty Question

If I brought in an Apple product under warranty, and they determined that a part of it was broken, but I didn't bring it in until after the warranty expired, will they still replace the part for free?
1
vote
1answer
79 views

Warranty for power adapter and earpod

I recently bought an iPhone 6s and given 1 year warranty by Apple. Does the warranty covers other items as well? i.e. the power adapter and the earphone?
0
votes
1answer
31 views

Does Apple have a warranty on their hard drives?

I got a hard drive installed about a year or so ago and now the hard drive seems to be failing. Making intermittent beeping noises. I got the hard drive installed at the genius bar. Is there an ...
1
vote
0answers
27 views

Accidentally purchased two Apple care protection plans

I thought buying Apple Care would extend warranty by one year. But I wasn't knowing that there is an upper limit too! And so unknowingly I purchased 2 Apple care plans while purchasing my iPhone. ...
1
vote
6answers
7k views

Swollen/pregnant battery on a MacBook (13" aluminium late-2008)

The battery in my late-2008 model aluminium 13" MacBook became extremely swollen in early to mid-2012 after only 283 cycles (as per Cycle count under Hardware → Power), and the button on the ...
0
votes
0answers
40 views

Can wholesale dealers sell new without Apple warranty?

I'm selling a "like new" rMBP on the big auction site and got a link from a potential bidder that they could get the exact same model "New" from another seller for less. Sure enough I check the ...
4
votes
2answers
1k views

Warranty issues on replacement iphone

Hi i bought an iphone 6 plus from ebay recently and in the listing seller says it is a new phone that came from a iphone replacement and it has 12 months warranty since the day of purchase. I then ...
4
votes
4answers
59k views

Why is my iPhone 5S overheating so much?

Activities such as: Phone Calls that last around 10 minutes 3G Browsing for 5 - 7 minutes Watching videos for 5 minutes Using apps such as facebook / instagram etc for 5 - 7 minutes, lead to my ...
0
votes
1answer
254 views

Apple 1 year warranty - What type of issues are covered for Macbook Pro UK?

I am wondering which types of human error or accidental breakage the Apple Manufacturer one year warranty covers. I have a Macbook Pro which is in full working order, The problem is the reciept for ...
1
vote
2answers
2k views

iPhone 6 backlight issue, burn-in

I bought an iPhone 6 64GB in Space Gray from 5th avenue NY 14 days ago. I can see a grayish area at the top right corner, near to the charge display. It's hard notice in full brightness, but ...
1
vote
2answers
2k views

Uk apple shop won't fix my phone under EU warranty

My iPhone 4's button has stopped working properly. I went to the apple shop today to get it repaired, and was told I had to pay £119 as it was 22 months old and outside of the one year warranty. I ...
6
votes
3answers
29k views

Can Apple refuse service under warranty if an iPhone presents only some scratches?

One morning I found that one corner of my iPhone was hit and there is a scratch on the metal and the small plastic border around the glass. The glass is in perfect shape. Now, I encounter an ...
1
vote
2answers
2k views

iPhone 6 dropped on my sink no cracks but broken inside [duplicate]

When I dropped my iPhone on the sink it didn't crack but it did break inside. I can't use my iPhone. I can turn it on but it isn't fully functional. There are lines and white blocks on the screen. I ...
-4
votes
1answer
2k views

How does jailbreaking void the apple warranty when no software as changed?

This question has been bugging me for some time. How does jailbreaking void any apple warranty when no software is changed? Sure, cydia is installed but this dosen't change the operating system in ...
0
votes
1answer
432 views

Does Apple's Out-of-Warranty Replacement cover iPhones regardless of condition?

I have a water-damaged iPhone 6. I took it to a non-Apple repair shop after the plunge (the Apple Store was too far away for urgent service), but it still does not work. It powers on, but the screen ...
3
votes
2answers
8k views

Is AppleCare Transferable on iPhones?

A friend of mine purchased an iPhone 5 a couple of months ago which she now wishes to sell. She said she has contacted Apple with regards to the AppleCare warranty and selling her iPhone and was ...
0
votes
1answer
1k views

When does the warranty period start for an Apple iPhone 4s?

I have an Apple iPhone 4s that is brand new and not activated. Has the warranty period already started for this phone or does it only start after activation?
1
vote
2answers
344 views

Does taking keys off of a MacBook keyboard void warranty

I have some friends that try turning my MacBook Pro off (I always do it back to them if they do :) ). My question is to make it harder for them to do that I could remove the power button key from my ...
0
votes
1answer
834 views

Can I get Genius Bar Support w/o Applecare/Warranty?

If it is past my one-year warranty, or if I just don't have AppleCare, will I still be able to get Genius Bar support? To what extent does that support cover? I'm trying to decide whether or not I ...
0
votes
1answer
58 views

One Year Limited Warranty [duplicate]

Is the one year limited warranty provided by Apple with a MacBook Pro international? If I buy the MacBook Pro from US and use it in India, will the limited warranty be applicable in India?
4
votes
3answers
4k views

Will upgrading Mac Mini hard drive void AppleCare Warranty?

After purchasing a Mac Mini, I wanted to replace the hard drive from a 5,400 rpm hard drive to a 7,200 hard drive. Will this replacement void my AppleCare warranty?
0
votes
1answer
201 views

IPad Battery replacement criteria under warranty, no applecare

does the complimentary one year warranty cover replacement of batteries that go below 50% of original capacity? What is 50%...? Like how fast does it have to drain? Is there a way to measure without ...
0
votes
1answer
92 views

warranty on tablets/ipads bought from Malaysia

My friend in Malaysia is visiting me in Australia and is bringing me a Apple 64gb tablet as a gift. As I have been given conflicting answers to this question; Will the warranty on the Apple tablet be ...
16
votes
7answers
74k views

Is Apple's warranty international?

I'm about to travel to the US, where iPods are much cheaper than in my country. I wonder if Apple's warranty is international, and I'll be covered when I return to my country.
0
votes
1answer
2k views

iPhone warranty valid in another country? [duplicate]

I bought the iPhone 6 gold 64 gb three months ago from USA. But now I'm resident in India. Is there any way to transfer the warranty in India of my phone?
0
votes
1answer
193 views

Mac Book Pro - Logic board stopped working

I Had purchased Mac Book Pro before around 14 month from one of the apple store. It just blinking and doesn't start. As per customer service they ask to replace logic board and It costs almost around $...
3
votes
1answer
13k views

may I demand product replacement? Macbook Pro Retina will have screen replacement for the 3rd time

may I demand product replacement - completely new Macbook Pro Retina? My 15" Macbook Pro Retina will have screen replacement for the 3rd time. For the first time it was ghost effect - replaced with ...
0
votes
1answer
492 views

warranty repair with activation lock activated

I just bought a 2nd hand broken iPhone5s which stuck at restore mode, restore failed every time. This phone is still under warranty,and i wanted to send it for repair but it's have be service from out ...
2
votes
3answers
5k views

How can I check warranty state of my iPhone?

I’m from Maldives and I am buying an iPhone 6 plus from a shop in Male. They say that there is a 1 year Apple warranty but they aren’t providing me with any slips of the warranty. How can I verify ...
24
votes
4answers
48k views

How can you find out if your iPhone ever got wet?

I know that iPhone has some internal sensors that can be used to test if the device was got ever wet. Apple uses them in order to deny your warranty. The question is how to find out this before ...
1
vote
2answers
1k views

Installing Linux on a MacBook Pro and waranty

On a 2014 MacBook Pro Retina, does dual-booting the pre-installed OS X with Linux (say Ubuntu/Debian/Fedora/etc) void the hardware warranty? Does installing Linux and removing OS X void the hardware ...
0
votes
1answer
244 views

I'm getting my iPhone 5 6.1.2 replaced - any way to AVOID getting stuck with iOS 7?

My iPhone 5 64GB 6.1.2 has a malfunctioning camera sensor so I'm getting a warranty replacement. However I badly want to avoid iOS 7. Presumably, any refurbished iPhone 5's at this point (December ...
0
votes
1answer
594 views

Dual boot Mac - void warranty

For work reasons I have to dual boot windows 7 in my mac. Does doing so voids my warranty?
0
votes
1answer
340 views

iPhone 5 Power Button Replacement Programme

I have an iPhone 5 (out of warranty) which is eligible for a power button replacement via the Apple programme. I smashed my screen a while ago, and to be frank don't feel paying Apple £200 to replace ...
0
votes
1answer
3k views

Does purchase from Amazon.in void Apple warranty?

I want to purchase a Mac Mini from amazon.in not amazon.com; local apple store told me that if you purchase apple product from unauthorized reseller they will not provide me any support. I searched ...