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4
votes
3answers
4k views

Will upgrading Mac Mini hard drive void AppleCare Warranty?

After purchasing a Mac Mini, I wanted to replace the hard drive from a 5,400 rpm hard drive to a 7,200 hard drive. Will this replacement void my AppleCare warranty?
2
votes
0answers
3k views

Where can I look up purchase/activation date for Apple products?

I can't remember exactly when it was I bought my iPhone. I thought that perhaps I could look it up via Apple somehow. I'm aware of the Check Your Service and Support Coverage page, but that's not ...
0
votes
2answers
68 views

Would Apple (UK) change a part with another for you?

I was just wondering if Apple would swap my Optical Drive on my MacBook Pro for an SSD, and how much it would cost, as I would rather they do it and I keep my warranty then doing it myself and losing ...
3
votes
1answer
13k views

may I demand product replacement? Macbook Pro Retina will have screen replacement for the 3rd time

may I demand product replacement - completely new Macbook Pro Retina? My 15" Macbook Pro Retina will have screen replacement for the 3rd time. For the first time it was ghost effect - replaced with ...
2
votes
1answer
197 views

Warranty on products received as a giveaway

I received an ipad mini 2 months ago as a giveaway at a computer company luncheon. It is my 4th ipad & 1st mini. Two nights ago, I noticed the back right side (left side if looking at the back) ...
1
vote
1answer
701 views

Will Apple offer a discounted replacement for a water damaged iPhone 4S outside of warranty?

Will Apple offer a discounted replacement for a water damaged iPhone 4S outside of warranty? The water indicators on the outside of the phone have not gone off, but the one inside on the logic board ...
1
vote
2answers
23k views

Used iPhone 5 - What do I need to do to register as the new iPhone owner, have warranty, etc

Buying a used iPhone 5. What should be my next steps to register as the new iPhone owner in Apple's eyes, have warranty, etc.
3
votes
1answer
462 views

Will an US purchased Mac receive Warranty coverage while in Brazil?

I bought a macbook pro and I'll have to work on a project in Brazil for over 7 months and I would like to know what is going to happen if any problems happens to my mac... I've checked and brazil ...
1
vote
6answers
7k views

Swollen/pregnant battery on a MacBook (13" aluminium late-2008)

The battery in my late-2008 model aluminium 13" MacBook became extremely swollen in early to mid-2012 after only 283 cycles (as per Cycle count under Hardware → Power), and the button on the ...
3
votes
1answer
25k views

What does the iPad Mini warranty actually cover?

I am grasping at the straws here... I am trying to read the iPad Mini US warranty, but I can't make heads or tails out of it. Does it cover accidental damage? Here is what happened. I got my kid ...
0
votes
2answers
513 views

Is there a one-time physical damage policy for cracked ipad2 a week after warrenty ends?

My 1 year warranty has just ended within the last week and my daughter dropped my iPad 2 which has resulted in a cracked screen. Is there a one-time physical damage replacement policy in Washington ...
3
votes
4answers
3k views

Buy an iPad mini abroad

I'm going to spend my holidays in New York and I would like to buy an iPad Mini 32GB Wi-Fi. (I'm from Italy) However I talked with two guys at the Apple Store and they told me The iPad is not going ...
0
votes
1answer
884 views

Burning disks fails with error 0x80020022 on MacbookPro 2012

My Macbook Pro is about 22 weeks old and I keep getting this error: 0x80020022 (communication with drive failed) when trying to burn DVDs or "attempt to burn a disc failed"/unknown error -3 in iTunes. ...
0
votes
1answer
538 views

Trouble with 13 inch MacBook Pro & about buying AppleCare

This is the 2nd time I have trouble with my 13" MacBook Pro, which I have purchased a little less than 1 year ago, in october 2011. First time it was 6-7 months ago—the logic board was short ...
3
votes
1answer
432 views

Does installing a second hard drive in my Mac Mini 2011 void my Apple hardware warranty?

I just installed a second hard drive, and I'm wondering if that voids my warranty.
1
vote
2answers
20k views

If I sell my iPhone, how will the warranty be affected?

I recently dropped my iPhone 4 in the bath. Whoops... Knowing Apple's stance on water damage, I simply upgraded (I was due an upgrade as part of my contract) and got a new phone. My house-mate then ...
1
vote
2answers
2k views

Uk apple shop won't fix my phone under EU warranty

My iPhone 4's button has stopped working properly. I went to the apple shop today to get it repaired, and was told I had to pay £119 as it was 22 months old and outside of the one year warranty. I ...
1
vote
3answers
3k views

How does Apple's two year warranty in Europe work?

The EU has recently forced Apple to abide to the two-year warranty period mandated there. As I understand it, this is not a maker warranty, but a retailer warranty, so to keep things simple, assume ...
0
votes
1answer
223 views

Smart Cover on/off no longer functioning

After only 4 months of use my Smart Cover no longer turns my iPad off/on. Apple in Brasil says they are not the manufactures, so I would need to look for XDA. How can I fix or exchange it?
1
vote
1answer
225 views

Claim warranty on a MacBook

I need to know if I can make a warranty claim on a MacBook if there are oxide deposits on its motherboard. I live in a cabana close to the beach, so I am worried. note: I don't have the Apple Care ...
5
votes
3answers
243 views

Colorware with Apple Products

Could someone who has, or knows someone who has, used Colorware for an Apple product comment on their experiece? I'm thinking about getting an third-generation iPad colored through Colorware, as they ...
6
votes
3answers
28k views

Can Apple refuse service under warranty if an iPhone presents only some scratches?

One morning I found that one corner of my iPhone was hit and there is a scratch on the metal and the small plastic border around the glass. The glass is in perfect shape. Now, I encounter an ...
8
votes
2answers
11k views

Does AppleCare cover physical wear on MacBook Pros?

I have a Mid-2010 MacBook Pro with AppleCare. I've had a few minor/cosmetic hardware issues: My power cord recently started coming apart. The rubber/plastic coating around the MagSafe end of the ...
8
votes
2answers
7k views

Does Adding Memory to My MacBook Pro Void My Warranty?

I would like to add memory to my MBP, but I am worried that if I do this myself I will be in jeopardy of voiding my warranty. Is there an authorized way to have memory added that will not void my ...
2
votes
3answers
507 views

What are good warranty coverage options for a pre-owned Mac?

I am really looking at getting a used Mac Pro, and there are a lot of good used machines out there that will meet my needs that are around $1500. I was wondering what options I can get to help cover ...
23
votes
4answers
47k views

How can you find out if your iPhone ever got wet?

I know that iPhone has some internal sensors that can be used to test if the device was got ever wet. Apple uses them in order to deny your warranty. The question is how to find out this before ...
4
votes
1answer
103 views

Upgrading RAM/HDD in latest MBP [closed]

I planning to buy a 13 inch MBP this month. Is it a good idea to stick to the standard 4GB of ram and 500GB harddrive, and upgrade it myself to 8GB/1TB? This would save me about $350. I have ...
3
votes
2answers
1k views

Does installing rEFIt void my warranty?

I would like to install rEFIt. Will it void my warranty, even though it can be uninstalled?
1
vote
1answer
814 views

Damage replacement plan / Insurance for Mac Book Pro?

I used to own a Dell with a pretty beefy replacement plan. When I bought my MBP, I asked if there was any similar coverage and the "genius" said no. I search around online and found a company called ...
1
vote
2answers
1k views

How to find closest AppleCare service provider

A friend is considering buying a MacBook pro AppleCare package. She lives on the Canary Islands, and is getting a new MacBook soon. Is there any official information on what kind of AppleCare ...
1
vote
1answer
2k views

Buying AppleCare warranty in a different name than the original buyer's

A friend has the opportunity to get a recently purchased Apple MacBook from a colleague in exchange for some work. It was very recently purchased (< 2 weeks). The receipt is in the original owner'...
2
votes
3answers
11k views

Will my warranty be valid in other countries if I buy an iPad in Korea?

I will be in Korea for 5 months, I'm about to buy an iPad 2 there and I'll be back in London or France in September. I would like to know if my warranty will be valid in England or in France in case ...
3
votes
2answers
4k views

Repair Bent Unibody Case Mac Book Pro 15"

I dropped my 15" MacBook Pro off of the couch onto hardwood floor (a drop of about 24 inches). It works fine still, but the bottom part (not the LCD) has bent inwards as a result. So if you are ...
3
votes
3answers
2k views

Alternatives to, or benefits of, AppleCare for a MacBook Pro?

I have a 17" MacBook Pro. I bought it in November 2010, so it is still under the one-year warranty and thus I have the ability to buy AppleCare and extend the warranty. Thing is, I'm having second ...
2
votes
5answers
12k views

If a buy a mac from another retailer, do I get the same warranty that I would get from Apple?

On this page, it shows that without the Apple Care package, you get 1 year limited warranty, and 90 days of complimentary telephone technical support on a mac. If I buy the mac from another retailer (...
3
votes
1answer
241 views

Keyboard rubber spacer broken

I bought a wired aluminum keyboard in May this year. Today one of the rubber spacers pressed into the case and I can't get it out. As the keyboard is now extremely loud while typing and not even ...
1
vote
2answers
461 views

Extending Warranty - AppleCare Protection Plan

I have a problem with the phone screen. I set up a repair with apple today and I noticed that the warranty expires in just 3 days. Would the repair be handled as a warranty or am I expected to ...
16
votes
7answers
72k views

Is Apple's warranty international?

I'm about to travel to the US, where iPods are much cheaper than in my country. I wonder if Apple's warranty is international, and I'll be covered when I return to my country.
7
votes
3answers
183 views

AppleCare for iPad

I just picked up an iPad and the sales "specialist" was completely unconvincing for me to get the AppleCare extended warranty. I realize the iPad is fairly new, so not a lot of failures yet, but I am ...