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1
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2answers
5k views

Swollen/pregnant battery on a MacBook (13" aluminium late-2008)

The battery in my late-2008 model aluminium 13" MacBook became extremely swollen in early to mid-2012 after only 283 cycles (as per Cycle count under Hardware → Power), and the button on the ...
0
votes
2answers
428 views

Is there a one-time physical damage policy for cracked ipad2 a week after warrenty ends?

My 1 year warranty has just ended within the last week and my daughter dropped my iPad 2 which has resulted in a cracked screen. Is there a one-time physical damage replacement policy in Washington ...
3
votes
4answers
3k views

Buy an iPad mini abroad

I'm going to spend my holidays in New York and I would like to buy an iPad Mini 32GB Wi-Fi. (I'm from Italy) However I talked with two guys at the Apple Store and they told me The iPad is not going ...
0
votes
1answer
429 views

Trouble with 13 inch MacBook Pro & about buying AppleCare

This is the 2nd time I have trouble with my 13" MacBook Pro, which I have purchased a little less than 1 year ago, in october 2011. First time it was 6-7 months ago—the logic board was short ...
3
votes
1answer
421 views

Does installing a second hard drive in my Mac Mini 2011 void my Apple hardware warranty?

I just installed a second hard drive, and I'm wondering if that voids my warranty.
1
vote
2answers
14k views

If I sell my iPhone, how will the warranty be affected?

I recently dropped my iPhone 4 in the bath. Whoops... Knowing Apple's stance on water damage, I simply upgraded (I was due an upgrade as part of my contract) and got a new phone. My house-mate then ...
5
votes
1answer
217 views

Colorware with Apple Products

Could someone who has, or knows someone who has, used Colorware for an Apple product comment on their experiece? I'm thinking about getting an third-generation iPad colored through Colorware, as they ...
1
vote
3answers
2k views

How does Apple's two year warranty in Europe work?

The EU has recently forced Apple to abide to the two-year warranty period mandated there. As I understand it, this is not a maker warranty, but a retailer warranty, so to keep things simple, assume ...
0
votes
1answer
1k views

Uk apple shop won't fix my phone under EU warranty [closed]

My iPhone 4's button has stopped working properly. I went to the apple shop today to get it repaired, and was told I had to pay £119 as it was 22 months old and outside of the one year warranty. I ...
0
votes
1answer
213 views

Smart Cover on/off no longer functioning

After only 4 months of use my Smart Cover no longer turns my iPad off/on. Apple in Brasil says they are not the manufactures, so I would need to look for XDA. How can I fix or exchange it?
1
vote
1answer
202 views

Claim warranty on a MacBook

I need to know if I can make a warranty claim on a MacBook if there are oxide deposits on its motherboard. I live in a cabana close to the beach, so I am worried. note: I don't have the Apple Care ...
8
votes
2answers
8k views

Does AppleCare cover physical wear on MacBook Pros?

I have a Mid-2010 MacBook Pro with AppleCare. I've had a few minor/cosmetic hardware issues: My power cord recently started coming apart. The rubber/plastic coating around the MagSafe end of the ...
2
votes
3answers
432 views

What are good warranty coverage options for a pre-owned Mac?

I am really looking at getting a used Mac Pro, and there are a lot of good used machines out there that will meet my needs that are around $1500. I was wondering what options I can get to help cover ...
4
votes
1answer
102 views

Upgrading RAM/HDD in latest MBP [closed]

I planning to buy a 13 inch MBP this month. Is it a good idea to stick to the standard 4GB of ram and 500GB harddrive, and upgrade it myself to 8GB/1TB? This would save me about $350. I have ...
1
vote
1answer
1k views

Buying AppleCare warranty in a different name than the original buyer's

A friend has the opportunity to get a recently purchased Apple MacBook from a colleague in exchange for some work. It was very recently purchased (< 2 weeks). The receipt is in the original ...
3
votes
2answers
3k views

Repair Bent Unibody Case Mac Book Pro 15"

I dropped my 15" MacBook Pro off of the couch onto hardwood floor (a drop of about 24 inches). It works fine still, but the bottom part (not the LCD) has bent inwards as a result. So if you are ...
3
votes
3answers
1k views

Alternatives to, or benefits of, AppleCare for a MacBook Pro?

I have a 17" MacBook Pro. I bought it in November 2010, so it is still under the one-year warranty and thus I have the ability to buy AppleCare and extend the warranty. Thing is, I'm having second ...
2
votes
5answers
8k views

If a buy a mac from another retailer, do I get the same warranty that I would get from Apple?

On this page, it shows that without the Apple Care package, you get 1 year limited warranty, and 90 days of complimentary telephone technical support on a mac. If I buy the mac from another retailer ...
3
votes
1answer
236 views

Keyboard rubber spacer broken

I bought a wired aluminum keyboard in May this year. Today one of the rubber spacers pressed into the case and I can't get it out. As the keyboard is now extremely loud while typing and not even ...
1
vote
2answers
405 views

Extending Warranty - AppleCare Protection Plan

I have a problem with the phone screen. I set up a repair with apple today and I noticed that the warranty expires in just 3 days. Would the repair be handled as a warranty or am I expected to ...
6
votes
3answers
172 views

AppleCare for iPad

I just picked up an iPad and the sales "specialist" was completely unconvincing for me to get the AppleCare extended warranty. I realize the iPad is fairly new, so not a lot of failures yet, but I am ...