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0answers
1k views

Is it possible for a new iPhone 5 to have an expired warranty?

So, I am going to buy a new iPhone 5 (not in an authorized apple store, since it's no longer sold there), but when I checked the serial number on the back of the box here, it said that the warranty ...
1
vote
0answers
203 views

Buying AppleCare for a macbook from a country where it is not officially supported

A number of sources confirm that AppleCare can be bought any time during warranty and even in a different country. In my country (South Africa) apple care is not officially supported, the resellers ...
1
vote
2answers
1k views

How to find closest AppleCare service provider

A friend is considering buying a MacBook pro AppleCare package. She lives on the Canary Islands, and is getting a new MacBook soon. Is there any official information on what kind of AppleCare ...
2
votes
2answers
451 views

Conditions for repair at Apple Store

Last time I was in an Apple Store, they suggested they could repair the Super Drive on my MacBook Pro (2010) when I next came in. Of course, it is out of warranty, so there will be a charge. But, are ...
0
votes
1answer
80 views

Buying IPhone in another person name without contract (withoutcontract)

Can I buy an iPhone in another person's name because I will be gifting it to him so that he can claim under they warranty if anything comes up in the future.
0
votes
1answer
663 views

Remove MacBook from Apple ID, is extended warranty still valid after that?

I want to sell my old Retina MacBook. I know how to erase/reinstall the Retina MackBook, but two more questions remain: How can I unregister it from my Apple ID? Is the extended Apple Care Warranty ...
3
votes
1answer
25k views

What does the iPad Mini warranty actually cover?

I am grasping at the straws here... I am trying to read the iPad Mini US warranty, but I can't make heads or tails out of it. Does it cover accidental damage? Here is what happened. I got my kid ...
0
votes
1answer
410 views

How to get Apple to repair iPhone under statutory warranty?

My iphone 5's battery after a bit more than a year is dying. I bought the iPhone via the German Apple Online Store. Hence I have 24 months of EU statutory warranty. The iPhone is otherwise in great ...
1
vote
1answer
819 views

Damage replacement plan / Insurance for Mac Book Pro?

I used to own a Dell with a pretty beefy replacement plan. When I bought my MBP, I asked if there was any similar coverage and the "genius" said no. I search around online and found a company called ...
2
votes
1answer
734 views

Is it possible to buy an Apple product in the UK and return it in the US?

Is it possible to buy an Apple product, like an iPad mini, in the UK and return it in the US? And vice versa?
1
vote
2answers
2k views

My iPhone 4S power button is no longer functioning properly

As the title says, my iPhone 4S's power button has suddenly stopped "depressing", making it very hard to do push. I understand that Apple offers their own Limited Warranty for a year, but sadly (...
3
votes
2answers
1k views

Does installing rEFIt void my warranty?

I would like to install rEFIt. Will it void my warranty, even though it can be uninstalled?
0
votes
1answer
291 views

2013 MBP Hotspots in Backlight / Apple Warranty

So last night I was playing Portal 2 in a rather dark room, and the combination of the dark colors in my screen with the darkness of the room allowed me to see quite a few "dead spots" in the ...
5
votes
1answer
1k views

“Pre-registered” AppleCare — to whom is it registered?

When I log into my Apple ID on Apple's site here, https://selfsolve.apple.com/GetAgreements.do, I am able to view a complete list of all of my AppleCare registrations. This is very convenient for ...
4
votes
1answer
3k views

Does the iPad mini warranty cover the charger?

I purchased my iPad mini last January. Now the charger doesn't work so well and sometimes it doesn't work at all. Does the warranty cover the charger?
2
votes
3answers
11k views

Will my warranty be valid in other countries if I buy an iPad in Korea?

I will be in Korea for 5 months, I'm about to buy an iPad 2 there and I'll be back in London or France in September. I would like to know if my warranty will be valid in England or in France in case ...
2
votes
0answers
3k views

Where can I look up purchase/activation date for Apple products?

I can't remember exactly when it was I bought my iPhone. I thought that perhaps I could look it up via Apple somehow. I'm aware of the Check Your Service and Support Coverage page, but that's not ...
0
votes
2answers
68 views

Would Apple (UK) change a part with another for you?

I was just wondering if Apple would swap my Optical Drive on my MacBook Pro for an SSD, and how much it would cost, as I would rather they do it and I keep my warranty then doing it myself and losing ...
0
votes
1answer
896 views

Burning disks fails with error 0x80020022 on MacbookPro 2012

My Macbook Pro is about 22 weeks old and I keep getting this error: 0x80020022 (communication with drive failed) when trying to burn DVDs or "attempt to burn a disc failed"/unknown error -3 in iTunes. ...
8
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2answers
7k views

Does Adding Memory to My MacBook Pro Void My Warranty?

I would like to add memory to my MBP, but I am worried that if I do this myself I will be in jeopardy of voiding my warranty. Is there an authorized way to have memory added that will not void my ...
2
votes
1answer
202 views

Warranty on products received as a giveaway

I received an ipad mini 2 months ago as a giveaway at a computer company luncheon. It is my 4th ipad & 1st mini. Two nights ago, I noticed the back right side (left side if looking at the back) ...
1
vote
1answer
712 views

Will Apple offer a discounted replacement for a water damaged iPhone 4S outside of warranty?

Will Apple offer a discounted replacement for a water damaged iPhone 4S outside of warranty? The water indicators on the outside of the phone have not gone off, but the one inside on the logic board ...
3
votes
1answer
468 views

Will an US purchased Mac receive Warranty coverage while in Brazil?

I bought a macbook pro and I'll have to work on a project in Brazil for over 7 months and I would like to know what is going to happen if any problems happens to my mac... I've checked and brazil ...
0
votes
2answers
520 views

Is there a one-time physical damage policy for cracked ipad2 a week after warrenty ends?

My 1 year warranty has just ended within the last week and my daughter dropped my iPad 2 which has resulted in a cracked screen. Is there a one-time physical damage replacement policy in Washington ...
3
votes
4answers
3k views

Buy an iPad mini abroad

I'm going to spend my holidays in New York and I would like to buy an iPad Mini 32GB Wi-Fi. (I'm from Italy) However I talked with two guys at the Apple Store and they told me The iPad is not going ...
0
votes
1answer
542 views

Trouble with 13 inch MacBook Pro & about buying AppleCare

This is the 2nd time I have trouble with my 13" MacBook Pro, which I have purchased a little less than 1 year ago, in october 2011. First time it was 6-7 months ago—the logic board was short ...
3
votes
1answer
433 views

Does installing a second hard drive in my Mac Mini 2011 void my Apple hardware warranty?

I just installed a second hard drive, and I'm wondering if that voids my warranty.
1
vote
2answers
20k views

If I sell my iPhone, how will the warranty be affected?

I recently dropped my iPhone 4 in the bath. Whoops... Knowing Apple's stance on water damage, I simply upgraded (I was due an upgrade as part of my contract) and got a new phone. My house-mate then ...
1
vote
3answers
3k views

How does Apple's two year warranty in Europe work?

The EU has recently forced Apple to abide to the two-year warranty period mandated there. As I understand it, this is not a maker warranty, but a retailer warranty, so to keep things simple, assume ...
0
votes
1answer
223 views

Smart Cover on/off no longer functioning

After only 4 months of use my Smart Cover no longer turns my iPad off/on. Apple in Brasil says they are not the manufactures, so I would need to look for XDA. How can I fix or exchange it?
1
vote
1answer
226 views

Claim warranty on a MacBook

I need to know if I can make a warranty claim on a MacBook if there are oxide deposits on its motherboard. I live in a cabana close to the beach, so I am worried. note: I don't have the Apple Care ...
8
votes
2answers
11k views

Does AppleCare cover physical wear on MacBook Pros?

I have a Mid-2010 MacBook Pro with AppleCare. I've had a few minor/cosmetic hardware issues: My power cord recently started coming apart. The rubber/plastic coating around the MagSafe end of the ...
2
votes
3answers
515 views

What are good warranty coverage options for a pre-owned Mac?

I am really looking at getting a used Mac Pro, and there are a lot of good used machines out there that will meet my needs that are around $1500. I was wondering what options I can get to help cover ...
4
votes
1answer
103 views

Upgrading RAM/HDD in latest MBP [closed]

I planning to buy a 13 inch MBP this month. Is it a good idea to stick to the standard 4GB of ram and 500GB harddrive, and upgrade it myself to 8GB/1TB? This would save me about $350. I have ...
1
vote
1answer
2k views

Buying AppleCare warranty in a different name than the original buyer's

A friend has the opportunity to get a recently purchased Apple MacBook from a colleague in exchange for some work. It was very recently purchased (< 2 weeks). The receipt is in the original owner'...
3
votes
3answers
2k views

Alternatives to, or benefits of, AppleCare for a MacBook Pro?

I have a 17" MacBook Pro. I bought it in November 2010, so it is still under the one-year warranty and thus I have the ability to buy AppleCare and extend the warranty. Thing is, I'm having second ...
2
votes
5answers
12k views

If a buy a mac from another retailer, do I get the same warranty that I would get from Apple?

On this page, it shows that without the Apple Care package, you get 1 year limited warranty, and 90 days of complimentary telephone technical support on a mac. If I buy the mac from another retailer (...
3
votes
1answer
241 views

Keyboard rubber spacer broken

I bought a wired aluminum keyboard in May this year. Today one of the rubber spacers pressed into the case and I can't get it out. As the keyboard is now extremely loud while typing and not even ...
1
vote
2answers
469 views

Extending Warranty - AppleCare Protection Plan

I have a problem with the phone screen. I set up a repair with apple today and I noticed that the warranty expires in just 3 days. Would the repair be handled as a warranty or am I expected to ...
7
votes
3answers
185 views

AppleCare for iPad

I just picked up an iPad and the sales "specialist" was completely unconvincing for me to get the AppleCare extended warranty. I realize the iPad is fairly new, so not a lot of failures yet, but I am ...