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0
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2answers
85 views

Apple did not repair my 'hairline cracked' screen because of water damage? Why? What is the relation?

This morning I took my iphone 5c to the genius bar and they refused to repair my cracked screen of the iphone initially agreeing to repair and then backing off citing waterdamage? Why? What is the ...
0
votes
3answers
134 views

Why is my iPhone 5S overheating so much?

Activities such as: Phone Calls that last around 10 minutes 3G Browsing for 5 - 7 minutes Watching videos for 5 minutes Using apps such as facebook / instagram etc for 5 - 7 minutes, lead to my ...
0
votes
0answers
54 views

Dislocated metal plate in Thunderbolt port

This morning my external monitor refused to turn on. After examination I found my second thunderbolt port damaged. A small metal plate/contact on the top of the port had been dislocated, bent out of ...
2
votes
3answers
81 views

How can I check warranty state of my iPhone?

I’m from Maldives and I am buying an iPhone 6 plus from a shop in Male. They say that there is a 1 year Apple warranty but they aren’t providing me with any slips of the warranty. How can I verify ...
1
vote
2answers
113 views

Installing Linux on a MacBook Pro and waranty

On a 2014 MacBook Pro Retina, does dual-booting the pre-installed OS X with Linux (say Ubuntu/Debian/Fedora/etc) void the hardware warranty? Does installing Linux and removing OS X void the hardware ...
0
votes
1answer
98 views

Dual boot Mac - void warranty

For work reasons I have to dual boot windows 7 in my mac. Does doing so voids my warranty?
0
votes
1answer
122 views

iPhone 5 Power Button Replacement Programme

I have an iPhone 5 (out of warranty) which is eligible for a power button replacement via the Apple programme. I smashed my screen a while ago, and to be frank don't feel paying Apple £200 to replace ...
0
votes
1answer
455 views

Does purchase from Amazon.in void Apple warranty?

I want to purchase a Mac Mini from amazon.in not amazon.com; local apple store told me that if you purchase apple product from unauthorized reseller they will not provide me any support. I searched ...
0
votes
0answers
169 views

Is it possible for a new iPhone 5 to have an expired warranty?

So, I am going to buy a new iPhone 5 (not in an authorized apple store, since it's no longer sold there), but when I checked the serial number on the back of the box here, it said that the warranty ...
1
vote
0answers
79 views

Buying AppleCare for a macbook from a country where it is not officially supported

A number of sources confirm that AppleCare can be bought any time during warranty and even in a different country. In my country (South Africa) apple care is not officially supported, the resellers ...
2
votes
2answers
402 views

Conditions for repair at Apple Store

Last time I was in an Apple Store, they suggested they could repair the Super Drive on my MacBook Pro (2010) when I next came in. Of course, it is out of warranty, so there will be a charge. But, are ...
0
votes
1answer
36 views

Buying IPhone in another person name without contract (withoutcontract)

Can I buy an iPhone in another person's name because I will be gifting it to him so that he can claim under they warranty if anything comes up in the future.
0
votes
1answer
326 views

Remove MacBook from Apple ID, is extended warranty still valid after that?

I want to sell my old Retina MacBook. I know how to erase/reinstall the Retina MackBook, but two more questions remain: How can I unregister it from my Apple ID? Is the extended Apple Care Warranty ...
0
votes
1answer
222 views

How to get Apple to repair iPhone under statutory warranty?

My iphone 5's battery after a bit more than a year is dying. I bought the iPhone via the German Apple Online Store. Hence I have 24 months of EU statutory warranty. The iPhone is otherwise in great ...
0
votes
1answer
175 views

I'm getting my iPhone 5 6.1.2 replaced - any way to AVOID getting stuck with iOS 7?

My iPhone 5 64GB 6.1.2 has a malfunctioning camera sensor so I'm getting a warranty replacement. However I badly want to avoid iOS 7. Presumably, any refurbished iPhone 5's at this point (December ...
3
votes
2answers
3k views

Is AppleCare Transferable on iPhones?

A friend of mine purchased an iPhone 5 a couple of months ago which she now wishes to sell. She said she has contacted Apple with regards to the AppleCare warranty and selling her iPhone and was ...
2
votes
1answer
249 views

Is it possible to buy an Apple product in the UK and return it in the US?

Is it possible to buy an Apple product, like an iPad mini, in the UK and return it in the US? And vice versa?
1
vote
2answers
1k views

My iPhone 4S power button is no longer functioning properly

As the title says, my iPhone 4S's power button has suddenly stopped "depressing", making it very hard to do push. I understand that Apple offers their own Limited Warranty for a year, but sadly ...
0
votes
1answer
172 views

2013 MBP Hotspots in Backlight / Apple Warranty

So last night I was playing Portal 2 in a rather dark room, and the combination of the dark colors in my screen with the darkness of the room allowed me to see quite a few "dead spots" in the ...
5
votes
1answer
717 views

“Pre-registered” AppleCare — to whom is it registered?

When I log into my Apple ID on Apple's site here, https://selfsolve.apple.com/GetAgreements.do, I am able to view a complete list of all of my AppleCare registrations. This is very convenient for ...
4
votes
1answer
2k views

Does the iPad mini warranty cover the charger?

I purchased my iPad mini last January. Now the charger doesn't work so well and sometimes it doesn't work at all. Does the warranty cover the charger?
4
votes
2answers
2k views

Will upgrading Mac Mini hard drive void AppleCare Warranty?

After purchasing a Mac Mini, I wanted to replace the hard drive from a 5,400 rpm hard drive to a 7,200 hard drive. Will this replacement void my AppleCare warranty?
3
votes
0answers
962 views

Where can I look up purchase/activation date for Apple products?

I can't remember exactly when it was I bought my iPhone. I thought that perhaps I could look it up via Apple somehow. I'm aware of the Check Your Service and Support Coverage page, but that's not ...
0
votes
2answers
67 views

Would Apple (UK) change a part with another for you?

I was just wondering if Apple would swap my Optical Drive on my MacBook Pro for an SSD, and how much it would cost, as I would rather they do it and I keep my warranty then doing it myself and losing ...
3
votes
2answers
6k views

may I demand product replacement? Macbook Pro Retina will have screen replacement for the 3rd time

may I demand product replacement - completely new Macbook Pro Retina? My 15" Macbook Pro Retina will have screen replacement for the 3rd time. For the first time it was ghost effect - replaced with ...
2
votes
1answer
87 views

Warranty on products received as a giveaway

I received an ipad mini 2 months ago as a giveaway at a computer company luncheon. It is my 4th ipad & 1st mini. Two nights ago, I noticed the back right side (left side if looking at the back) ...
1
vote
1answer
557 views

Will Apple offer a discounted replacement for a water damaged iPhone 4S outside of warranty?

Will Apple offer a discounted replacement for a water damaged iPhone 4S outside of warranty? The water indicators on the outside of the phone have not gone off, but the one inside on the logic board ...
1
vote
2answers
15k views

Used iPhone 5 - What do I need to do to register as the new iPhone owner, have warranty, etc

Buying a used iPhone 5. What should be my next steps to register as the new iPhone owner in Apple's eyes, have warranty, etc.
3
votes
1answer
286 views

Will an US purchased Mac receive Warranty coverage while in Brazil?

I bought a macbook pro and I'll have to work on a project in Brazil for over 7 months and I would like to know what is going to happen if any problems happens to my mac... I've checked and brazil ...
1
vote
2answers
3k views

Swollen/pregnant battery on a MacBook (13" aluminium late-2008)

The battery in my late-2008 model aluminium 13" MacBook became extremely swollen in early to mid-2012 after only 283 cycles (as per Cycle count under Hardware → Power), and the button on the ...
3
votes
1answer
20k views

What does the iPad Mini warranty actually cover?

I am grasping at the straws here... I am trying to read the iPad Mini US warranty, but I can't make heads or tails out of it. Does it cover accidental damage? Here is what happened. I got my kid ...
0
votes
2answers
368 views

Is there a one-time physical damage policy for cracked ipad2 a week after warrenty ends?

My 1 year warranty has just ended within the last week and my daughter dropped my iPad 2 which has resulted in a cracked screen. Is there a one-time physical damage replacement policy in Washington ...
3
votes
4answers
2k views

Buy an iPad mini abroad

I'm going to spend my holidays in New York and I would like to buy an iPad Mini 32GB Wi-Fi. (I'm from Italy) However I talked with two guys at the Apple Store and they told me The iPad is not going ...
0
votes
1answer
619 views

Burning disks fails with error 0x80020022 on MacbookPro 2012

My Macbook Pro is about 22 weeks old and I keep getting this error: 0x80020022 (communication with drive failed) when trying to burn DVDs or "attempt to burn a disc failed"/unknown error -3 in iTunes. ...
0
votes
1answer
355 views

Trouble with 13 inch MacBook Pro & about buying AppleCare

This is the 2nd time I have trouble with my 13" MacBook Pro, which I have purchased a little less than 1 year ago, in october 2011. First time it was 6-7 months ago—the logic board was short ...
3
votes
1answer
417 views

Does installing a second hard drive in my Mac Mini 2011 void my Apple hardware warranty?

I just installed a second hard drive, and I'm wondering if that voids my warranty.
1
vote
2answers
11k views

If I sell my iPhone, how will the warranty be affected?

I recently dropped my iPhone 4 in the bath. Whoops... Knowing Apple's stance on water damage, I simply upgraded (I was due an upgrade as part of my contract) and got a new phone. My house-mate then ...
0
votes
1answer
1k views

Uk apple shop won't fix my phone under EU warranty [closed]

My iPhone 4's button has stopped working properly. I went to the apple shop today to get it repaired, and was told I had to pay £119 as it was 22 months old and outside of the one year warranty. I ...
1
vote
3answers
2k views

How does Apple's two year warranty in Europe work?

The EU has recently forced Apple to abide to the two-year warranty period mandated there. As I understand it, this is not a maker warranty, but a retailer warranty, so to keep things simple, assume ...
0
votes
1answer
208 views

Smart Cover on/off no longer functioning

After only 4 months of use my Smart Cover no longer turns my iPad off/on. Apple in Brasil says they are not the manufactures, so I would need to look for XDA. How can I fix or exchange it?
1
vote
1answer
187 views

Claim warranty on a MacBook

I need to know if I can make a warranty claim on a MacBook if there are oxide deposits on its motherboard. I live in a cabana close to the beach, so I am worried. note: I don't have the Apple Care ...
5
votes
1answer
205 views

Colorware with Apple Products

Could someone who has, or knows someone who has, used Colorware for an Apple product comment on their experiece? I'm thinking about getting an third-generation iPad colored through Colorware, as they ...
6
votes
3answers
17k views

Can Apple refuse service under warranty if an iPhone presents only some scratches?

One morning I found that one corner of my iPhone was hit and there is a scratch on the metal and the small plastic border around the glass. The glass is in perfect shape. Now, I encounter an ...
8
votes
2answers
6k views

Does AppleCare cover physical wear on MacBook Pros?

I have a Mid-2010 MacBook Pro with AppleCare. I've had a few minor/cosmetic hardware issues: My power cord recently started coming apart. The rubber/plastic coating around the MagSafe end of the ...
8
votes
2answers
5k views

Does Adding Memory to My MacBook Pro Void My Warranty?

I would like to add memory to my MBP, but I am worried that if I do this myself I will be in jeopardy of voiding my warranty. Is there an authorized way to have memory added that will not void my ...
2
votes
3answers
373 views

What are good warranty coverage options for a pre-owned Mac?

I am really looking at getting a used Mac Pro, and there are a lot of good used machines out there that will meet my needs that are around $1500. I was wondering what options I can get to help cover ...
21
votes
4answers
26k views

How can you find out if your iPhone ever got wet?

I know that iPhone has some internal sensors that can be used to test if the device was got ever wet. Apple uses them in order to deny your warranty. The question is how to find out this before ...
4
votes
1answer
98 views

Upgrading RAM/HDD in latest MBP [closed]

I planning to buy a 13 inch MBP this month. Is it a good idea to stick to the standard 4GB of ram and 500GB harddrive, and upgrade it myself to 8GB/1TB? This would save me about $350. I have ...
3
votes
2answers
738 views

Does installing rEFIt void my warranty?

I would like to install rEFIt. Will it void my warranty, even though it can be uninstalled?
1
vote
1answer
612 views

Damage replacement plan / Insurance for Mac Book Pro?

I used to own a Dell with a pretty beefy replacement plan. When I bought my MBP, I asked if there was any similar coverage and the "genius" said no. I search around online and found a company called ...