Questions centered on analyzing a technical problem or errant behavior with Apple hardware or software.

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1
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2answers
395 views

Something is messing with my disk permissions, which breaks a lot of file-related stuff. Can I find out what is causing this?

This has been happening for months, and I have no idea what's causing it. Something on my Mac keeps mucking with disk permissions, and it seems like a trivial set of stuff Java-related library ...
-1
votes
2answers
1k views

Reinstall Safari

How can I reinstall Safari if one got corrupted?
2
votes
1answer
332 views

MacBook Pro Charging Issues

Last night I plugged in my MacBook Pro, and I noticed the light on the charger was a very faint green, hardly visible in bright light. Today I opened my Mac and noticed it stated 'batteries not ...
2
votes
1answer
56 views

Change behavior of click on desktop

Sometimes when I click on the desktop, Finder opens. How can I disable this in OS X 10.9? For what it's worth, it was already happening in Mountain Lion.
2
votes
1answer
55 views

Mac running like a snail after 15 minutes

After booting up my Mac (2011) it runs fine for the first 15 minutes then runs like a snail. My memory and CPU usage is fine and I have scanned for viruses countless of times an comes back with ...
1
vote
1answer
202 views

Iphone 5 backup file

I have just gotten rid of my iPhone 5 but did a full backup of picture and such beforehand because i wasn't fond of the phone. I do not plan on getting another iPhone. Is there a way i can get my ...
0
votes
1answer
39 views

Mail.app not showing the “synchronize” option for an IMAP account

I have 6 different IMAP accounts configured on Mail (all of them for gmail / google apps accounts). All of them, except one, have a "Synchronize" option in the menu that appears when right-clicking ...
0
votes
1answer
116 views

How can I troubleshoot an Epson Perfection 1260 scanner that won't play nice with Mavericks?

I'm trying to get an Epson Perfection 1260 scanner working with Mavericks. When I connect the scanner to my Mac it shows up fine in Printers & Scanners in System Preferences. It also shows up in ...
0
votes
1answer
127 views

Troubleshoot internet connection over wifi in public on iphone 5C

When I am in public places my iPhone 5C will not connect to the internet. An exclamation point appears next to the wifi name.
0
votes
1answer
215 views

Could trying to disable WindowsServer.plist break my iMac it will no longer start?

Forgive the long story, but I have a mix of old knowledge and unfamiliarity with Mac so I don't know what might be relevant. The tldr version is my iMac won't boot. Trying to put op an upnp server: ...
-1
votes
1answer
223 views

Inconsistent mouse behavior in Lion

Two different mice?mouses? work for a while and then the light connection gets intermittent and eventually is lost. The pointer is then inactivated - but I can use the scroll wheel on the mouse and ...
2
votes
0answers
22 views

Encfs volume randomly unmounts

I have an encfs volume that used to be mounted continuously without any issues. Some months ago, the volume started occasionally become unmounted - even if there were open files on it! This ...
2
votes
0answers
189 views

VLC and Chrome freeze on start

Since last week I can't open VLC and Google Chrome, it freezes immediately after opening. It's the report output for VLC: Date/Time: 2014-01-29 23:10:52 +0330 OS Version: 10.9.1 (Build ...
1
vote
0answers
98 views

3rd Monitor stopped working under Windows 7 Bootcamp

I used to be able to use all three (3) monitors for almost a whole year on my Mac Pro Mid 2012 tower model (that's before the Cylinder model came out). Here's the configuration that was working ...
1
vote
0answers
250 views

Audio randomly pausing on iPhone 4S

I have a recently developed a strange problem with my iPhone 4S. If I start playing audio (the two apps I've noticed this problem with are RSSRadio7 and Spotify, although I assume it affects other ...
1
vote
0answers
17 views

Debugging Hard Drive Issues

My SSD system disk is apparently unmounting about an hour after booting, causing "drive is not configured" errors when trying to read any files, and the Spinning Beach Ball of Death. Disk Utility and ...
1
vote
0answers
324 views

This content requires HDCP for playback - Airplay on iPhone 5S not working

After getting the iPhone 5S, I have been having problems with the AppleTV connection. Sometimes it just drops as soon as I start Airplay mode from the iPhone, and most of the other times some error ...
1
vote
0answers
46 views

Upgrading to 10.7.5 broke copy/paste system wide

I upgraded to 10.7.5 through software update, and it appears doing so broke the paste command. I can cut (and perhaps copy) text out of fields, but when I try to paste, the Edit menu lights up, but ...
1
vote
0answers
77 views

What's causing this purple banding on video shot with my iPhone 5?

I shot my first two video with an iPhone 5 last weekend, and both suffered from the same flash of purple banding you can see in this clip: http://www.youtube.com/watch?v=RGLWJKDj1fE I've tried ...
1
vote
0answers
233 views

Are there steps for troubleshooting Time Machine on Snow Leopard that I have missed?

I have had ongoing problems with TM since installing a new HDD in late May. The problems have been varied, and for a while all backups were taking about 2 hours. Now things have "stabilized" and ...
1
vote
0answers
69 views

Troubleshooting for flash or iLife related beachballs or system hangs?

My wife and I share her iMac, using two separate user accounts. My account is used almost exclusively for browsing the web. My wife's account hosts a large iTunes library, our iPhoto libraries ...
0
votes
0answers
11 views

Gray screen after starting macbook air

I have a MacBook Air 2013. I updated to Yosemite a week ago. Everything was normal until 2 days ago when it had problems starting up. It was starting but it took a few moments for the home screen to ...
0
votes
0answers
27 views

Another Yosemite Problem

I tried updating to Yosemite on my MacBook Pro and keep getting a message saying that it cannot be installed on my computer. I ran the disk verify in Utilities and it says my HD is corrupt. Is there ...
0
votes
0answers
60 views

Bootcamp USB Boot Help

Alright guys, I've installed WININSTALL and Bootcamp Support Software on a 16GB Flash Drive. I've got one last step left, it's the Install Windows 7 part when it partitions the drive. I partitioned ...
0
votes
0answers
58 views

ICloud troubleshooting help

My father has wrongly entered an email/id on the iCloud settings on his iPad but if he tries to delete/sign out it asks for a password and since the account does not exist he does not have a password. ...
0
votes
0answers
11 views

Fix for finder preview jumping back to folder from image?

If i'm browsing pictures for instance, i hit the spacebar to get a semi-full screen preview, but then it will all of the sudden change to the parent folder, and that's the image that's displayed - a ...
0
votes
0answers
7 views

IPod touch reboots when messaging app is used

My daughter has a 4gen iPod touch. Her favorite usage is messaging her friends. Recently she dropped it and it got the corner slightly bent and wet (unclear how wet). We put it in rice for a few days. ...
0
votes
0answers
26 views

Attempting to use fast user switching results in forced logout

I recently noticed a strange new troublesome behavior on my iMac (14,2 running 10.9.2): whenever I try to switch to another user account (via the fast user switching menu, i.e. while keeping the ...
0
votes
0answers
55 views

can't get my mac pro to start

I have a new mac pro, i tried downloading apps and updates but when I restarted it forcefully, it can't start properly anymore. When I press the power button it starts up, brings the start up tone ...
0
votes
0answers
134 views

Compare Apache Settings on Different Machines?

Is there a way to easily compare the Apache settings for two machines? I have a MacBook Air and an iMac, both running 10.9.1. On both machines, I am trying to run a site via localhost. ...
0
votes
0answers
91 views

iPod nano shows “do not disconnect” screen and does not sync?

My iPod nano is stuck in the "do not disconnect" screen and my computer isn't reading the iPod. I've disconnected it to reconnect again and the same problem happens.
0
votes
0answers
703 views

How to troubleshoot slow-as-molasses Safari 6?

When I upgraded to Lion, Safari 6 came along, and I find it so slow that it's almost unusable. The problem is most pronounced when first fetching pages, especially in the first few minutes after it ...
0
votes
0answers
2k views

How to troubleshoot when a video won't sync to iPhone

I downloaded some videos that I wanted to put on my iPhone (Oredev talks, from http://vimeo.com/channels/oredev, so from the web and not iTunes). The videos are all seemingly in the right format, and ...
0
votes
0answers
543 views

macbook pro 2011 13" doesn't detect external display

I have a miniDP to VGA adapter, and its worked fine until this morning, I woke up and shook the mouse, but only the internal MacBook screen worked, not the external monitor. I tried to reset SMC and ...