Questions centered on analyzing a technical problem or errant behavior with Apple hardware or software.

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0
votes
0answers
12 views

Mid-2012 rMBP only connects to 5GHz at lower channel values?

When the AC router's 5GHz channel is set to operate between channels 36 and 64, my rMBP (mid-2012) can connect to the wireless router just fine, however at very low speeds. But as soon as I change the ...
0
votes
0answers
20 views

Gray screen after starting macbook air

I have a MacBook Air 2013. I updated to Yosemite a week ago. Everything was normal until 2 days ago when it had problems starting up. It was starting but it took a few moments for the home screen to ...
2
votes
2answers
6k views

I accidentally deleted my “contacts” app on my iPhone. How do I get it back?

I accidentally deleted my "contacts" App on my iPhone. How can I get the app back?
5
votes
5answers
3k views

Yellow tooltip stuck on screen

There is a yellow tooltip stuck and it floats above all other windows. I do not know from what program it came. How can I get rid of it without restarting my computer? EDIT:
1
vote
1answer
52 views

Why won't my Safari open?

When I try to open safari it says: The procedure entry point sqlite3_wal_checkpoint could not be located in the dynamic link library SQLite3dll. then it says: Your copy of safari is missing ...
1
vote
4answers
2k views

So my Yosemite install is slow - what to do?

I installed Yosemite today on a 2010 MBP, 8GB RAM, 2.4Ghz Intel Core 2 Duo. Its awful, its so slow, everything seems to hang, even simple things like Finder. Chrome is going as a snails pace and Mail ...
0
votes
0answers
27 views

Another Yosemite Problem

I tried updating to Yosemite on my MacBook Pro and keep getting a message saying that it cannot be installed on my computer. I ran the disk verify in Utilities and it says my HD is corrupt. Is there ...
0
votes
0answers
62 views

Bootcamp USB Boot Help

Alright guys, I've installed WININSTALL and Bootcamp Support Software on a 16GB Flash Drive. I've got one last step left, it's the Install Windows 7 part when it partitions the drive. I partitioned ...
11
votes
6answers
7k views

How can I stop my whole screen from flashing white on errors?

Whenever I access Terminal and press Command ⌘ + Delete ⌫ my screen flashes white. It also happens when Chrome's Command ⌘ + F returns no results. Have I somehow messed up my settings? I already ...
6
votes
7answers
10k views

Why is my Mac constantly trying to connect to another server?

After logging on, I see this dialog box pop up. Whenever I dismiss it, it reappears 30 seconds later. (Stealing focus at the same time! Grrrr!) "Slate" is my old iMac, which is sitting on the desk ...
4
votes
6answers
12k views

Master volume control is grayed out

on my Mac 10.6 (MacBook Pro Late 2009) master volume control for both Line-In built and for external USB Microphone is disabled (grayed out) Nobody really wanted to help what is the reason and how ...
1
vote
2answers
595 views

Mac Pro 2008 will not boot and no video out

I have a friend with a mac pro 2008 model - which is failing to boot. Windows 7 was the predominantly used OS on it, and she hardly ever booted into OSX Snow Leopard. She did change the graphics ...
2
votes
1answer
1k views

iPhone 5 slowly fails to connect to wifi

My iPhone 5 running 7.1.1 has stopped connecting to wifi networks. In the beginning, everything was fine. It seemed like maybe the network in my house was stretched a little thin, and I had trouble ...
5
votes
3answers
16k views

What can be done to fix a 2011 iMac that will not boot past the white screen?

I have now tried opening the iMac and removing the cables to the SSD, it still gets stuck on the white screen. I tried again, removing the cables to the HDD as well and the same thing occurs. No idea ...
11
votes
7answers
7k views

Mavericks Finder spins when opening folders

Since upgrading to Mavericks, Finder sometimes hangs when I select a folder and am waiting for its contents to populate the window. This happens primarily in Open dialog boxes: It'll spin for about ...
1
vote
1answer
4k views

iMac doesn't start, all i see is colored lines and then checkered lines on a white background

I have iMac 2010 which is out of warranty. I recently came up to the computer and it was sleeping and was not waking up. I held the powered button for a while, so it turned off. Then I pressed it ...
0
votes
0answers
58 views

ICloud troubleshooting help

My father has wrongly entered an email/id on the iCloud settings on his iPad but if he tries to delete/sign out it asks for a password and since the account does not exist he does not have a password. ...
4
votes
2answers
587 views

Is there a way to detect what program is stealing focus on my Mac?

I've got a problem with some app on my Mac stealing the keyboard focus (the current window's title bar becomes inactive). However, it is not actually putting up any windows or menu bar of its own, and ...
0
votes
1answer
514 views

Need to restore from encrypted iPhone backup, but can’t due to missing password

I did not set a password for the restore encrypted thing. I have tried 1234 and anything else I could come up with. I have to get back in. I accidentally deleted text messages that I need for personal ...
0
votes
1answer
184 views

Macbook 10.9.5 Firefox freeze

After updating OS X on my Macbook 2011 to 10.9.5 I've started facing Firefox (32.0.3) freezing for a minute when macbook is resumed from suspend. Does anyone have thoughts, where to look for a cause ...
2
votes
2answers
126 views

iPad won't do anything

So I installed the iOS 8 upgrade, however now my iPad does nothing. It won't charge. It won't show anything but the Apple logo. I've tried soft and hard reboot. Nothing! I am furious!
2
votes
0answers
190 views

VLC and Chrome freeze on start

Since last week I can't open VLC and Google Chrome, it freezes immediately after opening. It's the report output for VLC: Date/Time: 2014-01-29 23:10:52 +0330 OS Version: 10.9.1 (Build ...
0
votes
1answer
39 views

Troubleshooting the spinning wait cursor or spinning disc pointer

I have a mid 2009 MBP with Mavericks and am increasingly seeing the spinning wait cursor or spinning disc pointer - how do I try to troubleshoot what might be happening? Indeed, in what situations ...
2
votes
2answers
8k views

MacBook Pro won't power on after SMC reset

Some water was spilled on the table and came in contact with my wife's Mid 2009 MacBook Pro near the MagSafe adapter causing the MBP to shut itself off. Based on some recommendations from the ...
2
votes
1answer
115 views

Applications frequently become permanently unresponsive

I frequently have applications become unresponsive while they're in the background. That is, I'm not able to switch back to them*, and the Force Quit Applications window shows them as "Not ...
0
votes
0answers
11 views

Fix for finder preview jumping back to folder from image?

If i'm browsing pictures for instance, i hit the spacebar to get a semi-full screen preview, but then it will all of the sudden change to the parent folder, and that's the image that's displayed - a ...
1
vote
2answers
791 views

Can not successfully re-install MYSQL 10.8.2

Removed the old installation as explained here: http://superuser.com/questions/129193/how-do-i-uninstall-mysql-on-mac-os-x-snow-leopard Installed the package contained in the mysql 5.1.67 DMG ...
0
votes
2answers
3k views

Connected but won't work at home?

I'm on my school laptop (MacBook Air) and it used to connect to my home Internet connection but suddenly it just..stopped. It says that I am connected. And I have full bars, my iPad and everyone ...
0
votes
1answer
156 views

How to turn off a frozen iPhone with a broken lock button? [duplicate]

What can you do when your iPhone is in Airplane Mode, the WiFi is off, and the lock button is broken. I can't log in to the phone. How can I turn it off?
0
votes
5answers
12k views

Troubleshooting a MacBook Pro that is not charging from power

My MacBook Pro isn't charging, the light on the charger isn't lit, and the battery image indicates it is not charging . The computer is approximately a year old. I've tried multiple outlets, so I ...
0
votes
0answers
2k views

How to troubleshoot when a video won't sync to iPhone

I downloaded some videos that I wanted to put on my iPhone (Oredev talks, from http://vimeo.com/channels/oredev, so from the web and not iTunes). The videos are all seemingly in the right format, and ...
1
vote
2answers
61 views

iPhone 4 Stopped Charging

My iPhone 4 has stopped being able to be charged. I have tried two different cords and have tried plugging it into my computer, but nothing works. There is not an Apple Store close. What are some ...
0
votes
2answers
16k views

iPad screen is black and won't turn on after charging and resetting

Yesterday I dropped my iPad 3 but luckily the screen did not crack. However the screen is now black and will not turn on. I can still here sounds from the iPad. How can I fix this? What I tried: ...
1
vote
0answers
77 views

What's causing this purple banding on video shot with my iPhone 5?

I shot my first two video with an iPhone 5 last weekend, and both suffered from the same flash of purple banding you can see in this clip: http://www.youtube.com/watch?v=RGLWJKDj1fE I've tried ...
1
vote
0answers
100 views

3rd Monitor stopped working under Windows 7 Bootcamp

I used to be able to use all three (3) monitors for almost a whole year on my Mac Pro Mid 2012 tower model (that's before the Cylinder model came out). Here's the configuration that was working ...
6
votes
6answers
41k views

Need to print out iPhone text messages

I have a court case and have text messages on my iPhone I need to transfer to my iPad email for evidence. Every time I try it doesn't work, it will send them to my iMessage but not my email. I need ...
0
votes
0answers
7 views

IPod touch reboots when messaging app is used

My daughter has a 4gen iPod touch. Her favorite usage is messaging her friends. Recently she dropped it and it got the corner slightly bent and wet (unclear how wet). We put it in rice for a few days. ...
0
votes
1answer
116 views

How can I troubleshoot an Epson Perfection 1260 scanner that won't play nice with Mavericks?

I'm trying to get an Epson Perfection 1260 scanner working with Mavericks. When I connect the scanner to my Mac it shows up fine in Printers & Scanners in System Preferences. It also shows up in ...
0
votes
1answer
284 views

Interpreting constant kernal panic

I have very frequent kernel panic calls. Here is a report on one of them. I have no idea what is causing it. Fri Jun 27 11:21:45 2014 panic(cpu 1 caller 0xffffff7fad305f7c): "GPU Panic: ...
2
votes
1answer
56 views

Change behavior of click on desktop

Sometimes when I click on the desktop, Finder opens. How can I disable this in OS X 10.9? For what it's worth, it was already happening in Mountain Lion.
2
votes
1answer
734 views

Why does finder report my applications are in the trash when I use Open With?

When I attempt to open a a file with Preview (and some other applications) via the Open With open I get the following error: You can't open the application "Preview" because it's in the Trash. ...
2
votes
0answers
22 views

Encfs volume randomly unmounts

I have an encfs volume that used to be mounted continuously without any issues. Some months ago, the volume started occasionally become unmounted - even if there were open files on it! This ...
2
votes
1answer
335 views

MacBook Pro Charging Issues

Last night I plugged in my MacBook Pro, and I noticed the light on the charger was a very faint green, hardly visible in bright light. Today I opened my Mac and noticed it stated 'batteries not ...
1
vote
2answers
1k views

Blued and syslogd Eating CPU and Flooding system.log

My machine occasionally goes into a state where almost 100% cpu is eaten by syslogd and blued. At that time, numerous copies of the following block appear in the console: 4/29/14 10:31:45.000 AM ...
0
votes
1answer
40 views

Mail.app not showing the “synchronize” option for an IMAP account

I have 6 different IMAP accounts configured on Mail (all of them for gmail / google apps accounts). All of them, except one, have a "Synchronize" option in the menu that appears when right-clicking ...
1
vote
1answer
746 views

Troubleshooting the USB ports and peripherals on a Thunderbolt display

I use two Thunderbolt displays with my mid-2012 retina MacBook Pro. I keep my iPhone 5 in a dock hooked up to the left Thunderbolt display via USB. On Friday, I noticed that when I went to commute ...
0
votes
0answers
26 views

Attempting to use fast user switching results in forced logout

I recently noticed a strange new troublesome behavior on my iMac (14,2 running 10.9.2): whenever I try to switch to another user account (via the fast user switching menu, i.e. while keeping the ...
0
votes
1answer
722 views

How to diagnose connection timeouts when connecting to a WiFi hotspot

I am having difficulty troubleshooting this error message: I don't get any indication any details about the failed connection attempt. How can I diagnose such timeouts and resolve the connection ...
6
votes
2answers
4k views

Why might a Macbook Pro go back into sleep shortly after waking up?

Whenever I wake up my mac by opening the lid, approximately 20 seconds later it will put itself to sleep again, even though I'm actively working on it. I'm guessing it's "deep sleep" (hibernation) ...
2
votes
1answer
2k views

Numbers Won't Open On My MacBook Pro with OS X 10.8.5

I'm not a tech or computer expert - I understand clear directions, but not tech-speak, so I'm going to put this as plainly as I can… I've updated to the most recent system, OS X 10.8.5, on my MacBook ...