Questions centered on analyzing a technical problem or errant behavior with Apple hardware or software.

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2
votes
0answers
24 views

Set launchd log level

How can I set the log level of launchd in MacOS Yosemite? I've tried launchctl log level debug but it doesn't work.
0
votes
0answers
18 views

iPhone calendar doesn't show new entries

My iPhone 5S with iOS 7 has stopped showing new entries. This just happened, so I don't think it has anything to do with iOS 7. It's not the "show/hide" issue that solved the other person's problem. ...
5
votes
4answers
2k views

Automatically quit Terminal when typing exit

Scenario I use terminal to SSH a lot, however would like the Terminal App to quit when the last Tab closes using exit. I already have the terminal window itself set to close on successful exit, ...
6
votes
2answers
2k views

Glitches in OS X - memory or ssd?

My laptop is Macbook pro 15', Early 2011, with an SSD drive - OCZ Agility 3 240GB. I changed my memory too to 16GB (Corsair from Amazon). I experience glitches: Also Skype refuses to launch. I ...
0
votes
0answers
46 views

OSX (Yosemite) Mail Empty After Manual Reset

I tried the manual Mail reset instructions from here: How do I reset Apple's Mail, in Lion, to default settings? Afterward mail opens and asks for an account... I setup my Exchange account and it ...
0
votes
2answers
50 views

How can I repair partition map after attempting to dual boot screwed it up?

I tried installing Kali Linux in a separate partition on my MacBook, but after installation was completed, I was unable to boot back into Mac OS (displays a prohibited sign). I think everything went ...
1
vote
2answers
18k views

iPhone won't play sound in *some* apps

My friend is having a problem with an iPhone 4 (not yet updated to iOS 5). Most apps and the ring tone will make noise via headphones but not via speaker. iTunes and at least one other app will play ...
2
votes
2answers
184 views

Two Finder processes are open. Neither works. What gives?

I can't get Finder to do a darn thing. Specifically, it won't open new windows, show files on the desktop, or be the app in focus when I click its dock icon or the desktop. Weird! Fine, I'll ...
1
vote
1answer
210 views

How to access data in iPhone backup file directly

I have just gotten rid of my iPhone 5 but did a full backup of picture and such beforehand. I do not plan on getting another iPhone. Is there a way i can get my content back? I have the backup file ...
0
votes
1answer
63 views

Strange networking issue: good software/hardware troubleshooting tools?

I'm posting this question with the hope of getting some guidance from others because at this point I'm completely stumped. I'm trying to troubleshoot a mid 2011 iMac (11,2) running Mavericks that ...
0
votes
2answers
817 views

How to diagnose connection timeouts when connecting to a WiFi hotspot

I am having difficulty troubleshooting this error message: I don't get any indication any details about the failed connection attempt. How can I diagnose such timeouts and resolve the connection ...
13
votes
3answers
3k views

Why is the Network Link Conditioner preference pane crashing as soon as I turn it on?

I am trying to use the Network Link Conditioner preference pane included with the Hardware IO tools in the developer tools to throttle Internet speeds. I can open and load the preference pane, but as ...
11
votes
8answers
8k views

Mavericks Finder spins when opening folders

Since upgrading to Mavericks, Finder sometimes hangs when I select a folder and am waiting for its contents to populate the window. This happens primarily in Open dialog boxes: It'll spin for about ...
0
votes
1answer
38 views

Why is “my passport air” suddenly not coming up as recognized by my macbook air? The light is on and it is vibrating as it usually does

I had another external drive transferred to this one with all my data on it and now I can't access it. What can I do to access the drive and data?
3
votes
4answers
32k views

How can I troubleshoot no audio via Thunderbolt HDMI connecting to HDTV?

I have a 13" late '11 MBP OS X Lion 10.7.5 I am trying to hook up to my LG HDTV with a Thunderbolt HDMI cable. Getting the display onto the TV is a snap. The audio, however, is not working. The ...
1
vote
0answers
124 views

Thunderbolt display not charging MBP battery

I have a mid-2012 Retina MacBook Pro and two Thunderbolt displays purchased in mid-2014. The MBP sits plugged into one of the Thunderbolt displays almost all the time, unless I'm using it away from my ...
0
votes
2answers
307 views

One month old Macbook Air does not power on

I have an almost new Macbook Air. I started to use Time Machine for the first time with a brand new "My Passport" hard drive. I had to unplug it during the process and it was left unplugged for quite ...
0
votes
0answers
46 views

Gray screen after starting macbook air

I have a MacBook Air 2013. I updated to Yosemite a week ago. Everything was normal until 2 days ago when it had problems starting up. It was starting but it took a few moments for the home screen to ...
2
votes
2answers
8k views

I accidentally deleted my “contacts” app on my iPhone. How do I get it back?

I accidentally deleted my "contacts" App on my iPhone. How can I get the app back?
5
votes
5answers
3k views

Yellow tooltip stuck on screen

There is a yellow tooltip stuck and it floats above all other windows. I do not know from what program it came. How can I get rid of it without restarting my computer? EDIT:
1
vote
1answer
2k views

Why won't my Safari open?

When I try to open safari it says: The procedure entry point sqlite3_wal_checkpoint could not be located in the dynamic link library SQLite3dll. then it says: Your copy of safari is missing ...
5
votes
4answers
3k views

So my Yosemite install is slow - what to do?

I installed Yosemite today on a 2010 MBP, 8GB RAM, 2.4Ghz Intel Core 2 Duo. Its awful, its so slow, everything seems to hang, even simple things like Finder. Chrome is going as a snails pace and Mail ...
0
votes
0answers
37 views

Another Yosemite Problem

I tried updating to Yosemite on my MacBook Pro and keep getting a message saying that it cannot be installed on my computer. I ran the disk verify in Utilities and it says my HD is corrupt. Is there ...
0
votes
0answers
170 views

Bootcamp USB Boot Help

Alright guys, I've installed WININSTALL and Bootcamp Support Software on a 16GB Flash Drive. I've got one last step left, it's the Install Windows 7 part when it partitions the drive. I partitioned ...
13
votes
6answers
8k views

How can I stop my whole screen from flashing white on errors?

Whenever I access Terminal and press Command ⌘ + Delete ⌫ my screen flashes white. It also happens when Chrome's Command ⌘ + F returns no results. Have I somehow messed up my settings? I already ...
6
votes
7answers
11k views

Why is my Mac constantly trying to connect to another server?

After logging on, I see this dialog box pop up. Whenever I dismiss it, it reappears 30 seconds later. (Stealing focus at the same time! Grrrr!) "Slate" is my old iMac, which is sitting on the desk ...
5
votes
6answers
13k views

Master volume control is grayed out

on my Mac 10.6 (MacBook Pro Late 2009) master volume control for both Line-In built and for external USB Microphone is disabled (grayed out) Nobody really wanted to help what is the reason and how ...
1
vote
2answers
654 views

Mac Pro 2008 will not boot and no video out

I have a friend with a mac pro 2008 model - which is failing to boot. Windows 7 was the predominantly used OS on it, and she hardly ever booted into OSX Snow Leopard. She did change the graphics ...
2
votes
1answer
2k views

iPhone 5 slowly fails to connect to wifi

My iPhone 5 running 7.1.1 has stopped connecting to wifi networks. In the beginning, everything was fine. It seemed like maybe the network in my house was stretched a little thin, and I had trouble ...
5
votes
3answers
18k views

What can be done to fix a 2011 iMac that will not boot past the white screen?

I have now tried opening the iMac and removing the cables to the SSD, it still gets stuck on the white screen. I tried again, removing the cables to the HDD as well and the same thing occurs. No idea ...
1
vote
1answer
6k views

iMac doesn't start, all i see is colored lines and then checkered lines on a white background

I have iMac 2010 which is out of warranty. I recently came up to the computer and it was sleeping and was not waking up. I held the powered button for a while, so it turned off. Then I pressed it ...
0
votes
0answers
71 views

ICloud troubleshooting help

My father has wrongly entered an email/id on the iCloud settings on his iPad but if he tries to delete/sign out it asks for a password and since the account does not exist he does not have a password. ...
5
votes
2answers
764 views

Is there a way to detect what program is stealing focus on my Mac?

I've got a problem with some app on my Mac stealing the keyboard focus (the current window's title bar becomes inactive). However, it is not actually putting up any windows or menu bar of its own, and ...
0
votes
1answer
545 views

Need to restore from encrypted iPhone backup, but can’t due to missing password

I did not set a password for the restore encrypted thing. I have tried 1234 and anything else I could come up with. I have to get back in. I accidentally deleted text messages that I need for personal ...
0
votes
1answer
294 views

Macbook 10.9.5 Firefox freeze

After updating OS X on my Macbook 2011 to 10.9.5 I've started facing Firefox (32.0.3) freezing for a minute when macbook is resumed from suspend. Does anyone have thoughts, where to look for a cause ...
2
votes
2answers
303 views

iPad won't do anything

So I installed the iOS 8 upgrade, however now my iPad does nothing. It won't charge. It won't show anything but the Apple logo. I've tried soft and hard reboot. Nothing! I am furious!
2
votes
0answers
276 views

VLC and Chrome freeze on start

Since last week I can't open VLC and Google Chrome, it freezes immediately after opening. It's the report output for VLC: Date/Time: 2014-01-29 23:10:52 +0330 OS Version: 10.9.1 (Build ...
0
votes
1answer
80 views

Troubleshooting the spinning wait cursor or spinning disc pointer

I have a mid 2009 MBP with Mavericks and am increasingly seeing the spinning wait cursor or spinning disc pointer - how do I try to troubleshoot what might be happening? Indeed, in what situations ...
2
votes
2answers
8k views

MacBook Pro won't power on after SMC reset

Some water was spilled on the table and came in contact with my wife's Mid 2009 MacBook Pro near the MagSafe adapter causing the MBP to shut itself off. Based on some recommendations from the ...
2
votes
1answer
194 views

Applications frequently become permanently unresponsive

I frequently have applications become unresponsive while they're in the background. That is, I'm not able to switch back to them*, and the Force Quit Applications window shows them as "Not ...
0
votes
0answers
16 views

Fix for finder preview jumping back to folder from image?

If i'm browsing pictures for instance, i hit the spacebar to get a semi-full screen preview, but then it will all of the sudden change to the parent folder, and that's the image that's displayed - a ...
1
vote
2answers
868 views

Can not successfully re-install MYSQL 10.8.2

Removed the old installation as explained here: http://superuser.com/questions/129193/how-do-i-uninstall-mysql-on-mac-os-x-snow-leopard Installed the package contained in the mysql 5.1.67 DMG ...
0
votes
2answers
5k views

Connected but won't work at home?

I'm on my school laptop (MacBook Air) and it used to connect to my home Internet connection but suddenly it just..stopped. It says that I am connected. And I have full bars, my iPad and everyone ...
0
votes
1answer
270 views

How to turn off a frozen iPhone with a broken lock button? [duplicate]

What can you do when your iPhone is in Airplane Mode, the WiFi is off, and the lock button is broken. I can't log in to the phone. How can I turn it off?
0
votes
5answers
13k views

Troubleshooting a MacBook Pro that is not charging from power

My MacBook Pro isn't charging, the light on the charger isn't lit, and the battery image indicates it is not charging . The computer is approximately a year old. I've tried multiple outlets, so I ...
0
votes
0answers
2k views

How to troubleshoot when a video won't sync to iPhone

I downloaded some videos that I wanted to put on my iPhone (Oredev talks, from http://vimeo.com/channels/oredev, so from the web and not iTunes). The videos are all seemingly in the right format, and ...
1
vote
2answers
69 views

iPhone 4 Stopped Charging

My iPhone 4 has stopped being able to be charged. I have tried two different cords and have tried plugging it into my computer, but nothing works. There is not an Apple Store close. What are some ...
0
votes
2answers
19k views

iPad screen is black and won't turn on after charging and resetting

Yesterday I dropped my iPad 3 but luckily the screen did not crack. However the screen is now black and will not turn on. I can still here sounds from the iPad. How can I fix this? What I tried: ...
1
vote
0answers
80 views

What's causing this purple banding on video shot with my iPhone 5?

I shot my first two video with an iPhone 5 last weekend, and both suffered from the same flash of purple banding you can see in this clip: http://www.youtube.com/watch?v=RGLWJKDj1fE I've tried ...
1
vote
0answers
130 views

3rd Monitor stopped working under Windows 7 Bootcamp

I used to be able to use all three (3) monitors for almost a whole year on my Mac Pro Mid 2012 tower model (that's before the Cylinder model came out). Here's the configuration that was working ...