Questions centered on analyzing a technical problem or errant behavior with Apple hardware or software.

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2answers
1k views

Addressing Console.app messages on badly installed and removed software

Ever since I upgraded to 10.7, my computer has been acting funny, I lost my PostgreSQL installation so tried to install it again using the postgres 9.1 dmg from the postgres website. The installation ...
0
votes
0answers
25 views

Wifi connection often takes priority over Ethernet [duplicate]

I'm using an Apple Thunderbolt Display for network Ethernet connection of my MBPr 15 and I often experience something that is very odd. Ethernet has top priority on my network list (i.e. it's not ...
0
votes
0answers
15 views

Xcode is shutting down network access on my iMac

This is really strange. I'm running OS X 10.11.4 with all updates in place on a 2010 iMac. I am using Xcode 7.3 for iOS development. When I build and deploy my iOS app to any iOS device through ...
0
votes
0answers
38 views

External monitor cuts out on MacBook with Multiport Adapter

I have a newer MacBook with only a USB-C port. I use an Apple USB-C Digital AV Multiport Adapter, and the HDMI output has worked in the past. When hooked to my new ASUS monitor with an HDMI cable, ...
0
votes
1answer
115 views

Xcode install fails at 95% under OS X El Capitan

Tried to install Xcode for the first time. Tried 3 times now, same problem each time. After it reaches around 95% it fails, and I have to restart from scratch (2.5h). Going crazy. Could it be because ...
0
votes
3answers
40 views

My iPhone Literally Gets Full When I Connect To Computer

0 bytes available even though the apps on my phone aren't close to filling the 16GB. I don't sync with iTunes, all I do is debug apps with Xcode. On iTunes it shows that "other" mostly fills it up. ...
0
votes
1answer
61 views

Re-download OS X iWork suite (Pages, Numbers, Keynote)

Apple introduced Pages, Numbers, and Keynote as a Mac native platform for documents such as letters, spreadsheets, and presentations. These applications come pre-loaded with OS X, as they did with my ...
0
votes
1answer
39 views

Ipad mini 4 won't turn on

I just got my ipad mini 4 for christmas. It has been working perfectly fine until this morning the battery was completely dead so I wen't to charge it and realized that it wasn't coming on. When I ...
0
votes
1answer
32 views

Terminal doesn't force quit

When I click Terminal in Launchpad, it says "The application Terminal is not open anymore." But it shows up in the Force Quit window and it has the open-app indicator on the dock. I can't quit the ...
0
votes
0answers
42 views

Trying to download game from Mac App store, game stuck on “Installing” (Macbook Pro Retina Mid 2014)

Basically what the title says. I tried restarting my computer and it messed the whole install up, I had to redownload all 30gb of the game. Any ideas on how to fix this?
0
votes
1answer
226 views

Mac Mini 2011 extremely hot and surprisingly slow

I just bought a Mac Mini (mid 2011) secondhand with the following specifications: 2,3 GHz Intel Core i5 8 GB 1067 MHz DDR3 512 GB SSD Intel HD Graphics 3000 512 MB I used to have a iMac 2006 ...
0
votes
1answer
71 views

Help me solve this Macbook wifi mystery

We noticed this week that our Macbook wifi connection was slow. On inspection, we discovered that the wifi wasn't auto-connecting to our network, but rather one named ATT5g---. If I selected our ...
0
votes
1answer
67 views

How to diagnose a crash from system logs?

I know you can get to the system logs from the Console and/or from the command line. That said, I don't know how to read them very well. How can I tell which events are related to a crash and which ...
0
votes
2answers
2k views

I can't make or receive calls on my IPhone 5c iOS 8.1

I have a new problem with my IPhone 5c, I can 't make any calls from it, but when I use my SIM on other phone it has no problem, and when I put another SIM it can't receive calls either, so obviously ...
0
votes
1answer
531 views

iPad won't turn on after being drained [duplicate]

What if my iPad didn't turn on after battery drain? I did all the steps but it still didn't work. Is it already damaged or can I recover it on an Apple Store?
0
votes
1answer
203 views

Why running Time Machine on OS X Server slows down my Mac?

I have MacBook Pro (2.3GHz Intel Core i7, 16 GB RAM, 512 GB SSD - late 2013?) and Time Machine backups data via network to our internal OS X Server. But when Time Machine is running backups, my ...
0
votes
1answer
33 views

Dock icons colors are messed up

This happens sometimes and all i can do to fix it is reboot. Any idea why this happens?
0
votes
1answer
313 views

How do I fix my iPhone 5s?

Now first of all, I assure you, there is not a single issue like mine. Let me list the steps taken with corresponding error messages/new problems to each step taken. The problem started when the SIM ...
0
votes
1answer
222 views

Can't send or receive e-mail via Mail

I've tried multiple e-mail accounts and can't get my computer to talk to the e-mail server. I've loaded and re-loaded the SMTP and IMAP settings. Everything seems in order, but it just doesn't want ...
0
votes
1answer
90 views

Typing lag on SE sites - Safari

This is a strange one & only seems to affect text entry [questions, answers & comments] on SE sites. I've not really noticed it anywhere else, but this is where I do most of my web-site ...
0
votes
0answers
461 views

Strange colors on my iPhone screen

The icon for the Messages app looks grayish or blue. My app icons are different from the standard colors. The settings menu is black with white letters. My phone has not been dropped recently or ...
0
votes
1answer
127 views

Internet not working on iPad mini with iOS 7

Since a couple of days internet connected applications (such as facebook) have stopped working on my wife's iPad mini which has iOS 7.1.2. Further symptoms: internet works in Safari internet ...
0
votes
0answers
255 views

MacBook Pro won't boot to OS X after Internet Recovery

Someone gave me a MacBook Pro 13″ A1278 2010 model. They took the hard drive and the screen was totally trashed. I managed to order a new screen from China this other day, however I connect it to a ...
0
votes
0answers
6 views

Track changes crashes when saving in Microsoft Word [duplicate]

Can anyone help with this please? I'm using track changes in Microsoft word for Mac 2011, Version 14.5.3 (150624), working on imac OS X (10.9.5). The problem it crashes every time I try to save, so ...
0
votes
0answers
96 views

Wireless keyboard with USB receiver doesn't work

I'm trying to connect a wireless "Logitech office cordless desktop 2.4ghz" keyboard with a USB receiver to my Mac but I can't get past this step of the keyboard identification: Also the key next to ...
0
votes
0answers
278 views

Can't boot normal or from recovery HD

Yesterday my MacBook Pro 15" Retina stopped booting. I see the Apple logo and a progress bar which gets stuck at about 10%. What I tried so far: Booting in recovery mode - same, progress bar stuck ...
0
votes
0answers
1k views

The wifi on my iPhone 4S suddenly couldn't detect any networks. How can I troubleshoot this?

I just realized that my wifi doesn't work anymore. I couldn't remember upgrading, installing, or updating anything in the last few days, and I don't think I dropped the phone or anything like that. ...
0
votes
0answers
264 views

Magic Trackpad won't recognize tap on Yosemite 10.10.3, even with option enabled

I came in to a new iMac in my office this morning, with the newest version of Yosemite (10.10.3), and now my Magic Trackpad doesn't work. I already went into the Magic Trackpad options and made sure ...
0
votes
2answers
283 views

Black lines on my Macbook pro screen

I keep on having glitches with my Mac, and then after it freezes with 3 beeps.I have to press the power button for about 8 seconds before it stops. Sometime it turns on back, sometimes it doesnt. What ...
0
votes
1answer
3k views

mtrecorder and spirecorder, what are they?

I've run a EtreCheck on my OS X 10.10.3 just now and I got some error messages. Problem System Launch Daemons: [failed] com.apple.mtrecorder.plist Launch Daemons: [failed] ...
0
votes
1answer
306 views

Mac Mini with lots of I/O errors and related issues, trouble identifying culprit

Setup: Mac Mini 2011 with two drives: SSD with OS X Yosemite and admin account home folder HDD with my user home folder Symptoms: It began as many months of seemingly random slowdowns/beach ...
0
votes
2answers
126 views

Accessing Apple Hardware Tool on MacBook Air 2010 running Yosemite

I charged my MacBook Air (Late 2010) up to 100% charge overnight however my battery died within 1 hour. Because of this I want to use the Apple Hardware Tool (AHT) to diagnose the issue. My Mac is 4 ...
0
votes
2answers
955 views

How can I repair partition map after attempting to dual boot screwed it up?

I tried installing Kali Linux in a separate partition on my MacBook, but after installation was completed, I was unable to boot back into Mac OS (displays a prohibited sign). I think everything went ...
0
votes
1answer
323 views

Strange networking issue: good software/hardware troubleshooting tools?

I'm posting this question with the hope of getting some guidance from others because at this point I'm completely stumped. I'm trying to troubleshoot a mid 2011 iMac (11,2) running Mavericks that ...
0
votes
1answer
203 views

Why is “my passport air” suddenly not coming up as recognized by my macbook air? The light is on and it is vibrating as it usually does

I had another external drive transferred to this one with all my data on it and now I can't access it. What can I do to access the drive and data?
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votes
0answers
51 views

Another Yosemite Problem

I tried updating to Yosemite on my MacBook Pro and keep getting a message saying that it cannot be installed on my computer. I ran the disk verify in Utilities and it says my HD is corrupt. Is there ...
0
votes
1answer
488 views

Macbook 10.9.5 Firefox freeze

After updating OS X on my Macbook 2011 to 10.9.5 I've started facing Firefox (32.0.3) freezing for a minute when macbook is resumed from suspend. Does anyone have thoughts, where to look for a cause ...
0
votes
1answer
986 views

How to turn off a frozen iPhone with a broken lock button? [duplicate]

What can you do when your iPhone is in Airplane Mode, the WiFi is off, and the lock button is broken. I can't log in to the phone. How can I turn it off?
0
votes
1answer
105 views

Mail.app not showing the “synchronize” option for an IMAP account

I have 6 different IMAP accounts configured on Mail (all of them for gmail / google apps accounts). All of them, except one, have a "Synchronize" option in the menu that appears when right-clicking ...
0
votes
1answer
263 views

How can I troubleshoot an Epson Perfection 1260 scanner that won't play nice with Mavericks?

I'm trying to get an Epson Perfection 1260 scanner working with Mavericks. When I connect the scanner to my Mac it shows up fine in Printers & Scanners in System Preferences. It also shows up in ...
0
votes
0answers
228 views

Compare Apache Settings on Different Machines?

Is there a way to easily compare the Apache settings for two machines? I have a MacBook Air and an iMac, both running 10.9.1. On both machines, I am trying to run a site via localhost. ...
0
votes
1answer
154 views

Troubleshoot internet connection over wifi in public on iphone 5C

When I am in public places my iPhone 5C will not connect to the internet. An exclamation point appears next to the wifi name.
0
votes
3answers
16k views

Macbook Pro won't boot into OSX (circle with line through it), but Windows works fine

When I try to boot into OSX, after 30 seconds or so the Apple symbol is replaced by a circle with a line through it. If I try single user mode, it stops at a certain point before booting entirely and ...
0
votes
2answers
1k views

How to diagnose connection timeouts when connecting to a WiFi hotspot

I am having difficulty troubleshooting this error message: I don't get any indication any details about the failed connection attempt. How can I diagnose such timeouts and resolve the connection ...
0
votes
0answers
735 views

How to troubleshoot slow-as-molasses Safari 6?

When I upgraded to Lion, Safari 6 came along, and I find it so slow that it's almost unusable. The problem is most pronounced when first fetching pages, especially in the first few minutes after it ...
0
votes
1answer
281 views

Could trying to disable WindowsServer.plist break my iMac it will no longer start?

Forgive the long story, but I have a mix of old knowledge and unfamiliarity with Mac so I don't know what might be relevant. The tldr version is my iMac won't boot. Trying to put op an upnp server: ...
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votes
0answers
3k views

How to troubleshoot when a video won't sync to iPhone

I downloaded some videos that I wanted to put on my iPhone (Oredev talks, from http://vimeo.com/channels/oredev, so from the web and not iTunes). The videos are all seemingly in the right format, and ...
0
votes
1answer
188 views

Clicking on “print” does nothing

I've connected to a remote network printer and attempted to print something, but clicking on the "print" button does nothing, as if the button wasn't clicked. It doesn't close the window, doesn't ...
0
votes
0answers
567 views

macbook pro 2011 13" doesn't detect external display

I have a miniDP to VGA adapter, and its worked fine until this morning, I woke up and shook the mouse, but only the internal MacBook screen worked, not the external monitor. I tried to reset SMC and ...
-1
votes
2answers
74 views

Not getting to boot!

Last week I upgraded my MacBook Pro 13" mid 2012 RAM to 8 GB and I had random restarts. So I did a safe boot and everything was fine, two days later the same thing happened again and the again it was ...