Questions centered on analyzing a technical problem or errant behavior with Apple hardware or software.

learn more… | top users | synonyms

0
votes
0answers
68 views

shotdetect fatal libpng error gd-png error: setjmp returns error condition

I downloaded shotdetect and followed this guide to install it on OSX Yosemite 10.10.1 . When I try to run shotdetect, it appears to run through the entire video file, but then fails towards the end. ...
0
votes
0answers
83 views

iPhone calendar doesn't show new entries

My iPhone 5S with iOS 7 has stopped showing new entries. This just happened, so I don't think it has anything to do with iOS 7. It's not the "show/hide" issue that solved the other person's problem. ...
0
votes
0answers
498 views

OSX (Yosemite) Mail Empty After Manual Reset

I tried the manual Mail reset instructions from here: How do I reset Apple's Mail, in Lion, to default settings? Afterward mail opens and asks for an account... I setup my Exchange account and it ...
0
votes
2answers
329 views

How can I repair partition map after attempting to dual boot screwed it up?

I tried installing Kali Linux in a separate partition on my MacBook, but after installation was completed, I was unable to boot back into Mac OS (displays a prohibited sign). I think everything went ...
0
votes
1answer
154 views

Strange networking issue: good software/hardware troubleshooting tools?

I'm posting this question with the hope of getting some guidance from others because at this point I'm completely stumped. I'm trying to troubleshoot a mid 2011 iMac (11,2) running Mavericks that ...
0
votes
1answer
130 views

Why is “my passport air” suddenly not coming up as recognized by my macbook air? The light is on and it is vibrating as it usually does

I had another external drive transferred to this one with all my data on it and now I can't access it. What can I do to access the drive and data?
0
votes
0answers
127 views

Gray screen after starting macbook air

I have a MacBook Air 2013. I updated to Yosemite a week ago. Everything was normal until 2 days ago when it had problems starting up. It was starting but it took a few moments for the home screen to ...
0
votes
0answers
48 views

Another Yosemite Problem

I tried updating to Yosemite on my MacBook Pro and keep getting a message saying that it cannot be installed on my computer. I ran the disk verify in Utilities and it says my HD is corrupt. Is there ...
0
votes
0answers
204 views

Bootcamp USB Boot Help

Alright guys, I've installed WININSTALL and Bootcamp Support Software on a 16GB Flash Drive. I've got one last step left, it's the Install Windows 7 part when it partitions the drive. I partitioned ...
0
votes
0answers
81 views

ICloud troubleshooting help

My father has wrongly entered an email/id on the iCloud settings on his iPad but if he tries to delete/sign out it asks for a password and since the account does not exist he does not have a password. ...
0
votes
1answer
445 views

Macbook 10.9.5 Firefox freeze

After updating OS X on my Macbook 2011 to 10.9.5 I've started facing Firefox (32.0.3) freezing for a minute when macbook is resumed from suspend. Does anyone have thoughts, where to look for a cause ...
0
votes
0answers
31 views

Fix for finder preview jumping back to folder from image?

If i'm browsing pictures for instance, i hit the spacebar to get a semi-full screen preview, but then it will all of the sudden change to the parent folder, and that's the image that's displayed - a ...
0
votes
1answer
486 views

How to turn off a frozen iPhone with a broken lock button? [duplicate]

What can you do when your iPhone is in Airplane Mode, the WiFi is off, and the lock button is broken. I can't log in to the phone. How can I turn it off?
0
votes
1answer
79 views

Mail.app not showing the “synchronize” option for an IMAP account

I have 6 different IMAP accounts configured on Mail (all of them for gmail / google apps accounts). All of them, except one, have a "Synchronize" option in the menu that appears when right-clicking ...
0
votes
1answer
188 views

How can I troubleshoot an Epson Perfection 1260 scanner that won't play nice with Mavericks?

I'm trying to get an Epson Perfection 1260 scanner working with Mavericks. When I connect the scanner to my Mac it shows up fine in Printers & Scanners in System Preferences. It also shows up in ...
0
votes
0answers
176 views

Compare Apache Settings on Different Machines?

Is there a way to easily compare the Apache settings for two machines? I have a MacBook Air and an iMac, both running 10.9.1. On both machines, I am trying to run a site via localhost. ...
0
votes
1answer
149 views

Troubleshoot internet connection over wifi in public on iphone 5C

When I am in public places my iPhone 5C will not connect to the internet. An exclamation point appears next to the wifi name.
0
votes
2answers
9k views

Macbook Pro won't boot into OSX (circle with line through it), but Windows works fine

When I try to boot into OSX, after 30 seconds or so the Apple symbol is replaced by a circle with a line through it. If I try single user mode, it stops at a certain point before booting entirely and ...
0
votes
2answers
1k views

How to diagnose connection timeouts when connecting to a WiFi hotspot

I am having difficulty troubleshooting this error message: I don't get any indication any details about the failed connection attempt. How can I diagnose such timeouts and resolve the connection ...
0
votes
0answers
723 views

How to troubleshoot slow-as-molasses Safari 6?

When I upgraded to Lion, Safari 6 came along, and I find it so slow that it's almost unusable. The problem is most pronounced when first fetching pages, especially in the first few minutes after it ...
0
votes
1answer
258 views

Could trying to disable WindowsServer.plist break my iMac it will no longer start?

Forgive the long story, but I have a mix of old knowledge and unfamiliarity with Mac so I don't know what might be relevant. The tldr version is my iMac won't boot. Trying to put op an upnp server: ...
0
votes
0answers
3k views

How to troubleshoot when a video won't sync to iPhone

I downloaded some videos that I wanted to put on my iPhone (Oredev talks, from http://vimeo.com/channels/oredev, so from the web and not iTunes). The videos are all seemingly in the right format, and ...
0
votes
1answer
176 views

Clicking on “print” does nothing

I've connected to a remote network printer and attempted to print something, but clicking on the "print" button does nothing, as if the button wasn't clicked. It doesn't close the window, doesn't ...
0
votes
0answers
561 views

macbook pro 2011 13" doesn't detect external display

I have a miniDP to VGA adapter, and its worked fine until this morning, I woke up and shook the mouse, but only the internal MacBook screen worked, not the external monitor. I tried to reset SMC and ...
-1
votes
0answers
10 views

Some person don't active on my contact list, after appCleaner. How can i fix?

I encountered with this problem, after deleting MAMP Server using AppCleaner. When I tried to delete my junk folder, i see a warning: this files are using. And then, I tried to move these .plist file ...
-1
votes
1answer
233 views

Inconsistent mouse behavior in Lion

Two different mice?mouses? work for a while and then the light connection gets intermittent and eventually is lost. The pointer is then inactivated - but I can use the scroll wheel on the mouse and ...
-1
votes
1answer
28 views

ios8 cannot send email

After iOS upgrades and updates, I was still able to receive emails fine but could not send them. How can I fix this?
-1
votes
2answers
2k views

Reinstall Safari

How can I reinstall Safari if one got corrupted?
-2
votes
1answer
275 views

How can I determine if I've set up my phone improperly or if someone is just sending me messages for someone else? [closed]

Hi Iv been having a problem with my iphone 4s. i have recieved 2 messages from my ex partners phone it did not come up as an imessage only a normal message. He did not send the messages we believe ...