Questions centered on analyzing a technical problem or errant behavior with Apple hardware or software.

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2
votes
1answer
4k views

Why won't my iPad sync photos (“not enough memory”) when it's half empty?

When I try to sync my iPad, it aborts on the last step, indicating that it can't be synced, becuase "not enough memory is available": But I have LOTS of room: And it all fit before - I actually ...
2
votes
1answer
3k views

Why is my Apple TV returning errors when I watch movies rented from Apple?

Movies start, but a few times per movie, returns an error: "An error occurred while loading this content". It will allow me to start it again, but it's really frustrating. Internet connection ...
2
votes
2answers
3k views

Where did these missing OS X application icons go?

On my Mac mini, app icons have gone missing for some apps (Terminal, Chrome, Spotify, Skype) from the Dock and elsewhere. See a screenshot of the Dock. When I hover over the empty spots, I can see ...
2
votes
0answers
19 views

Encfs volume randomly unmounts

I have an encfs volume that used to be mounted continuously without any issues. Some months ago, the volume started occasionally become unmounted - even if there were open files on it! This ...
2
votes
1answer
86 views

MacBook Pro Charging Issues

Last night I plugged in my MacBook Pro, and I noticed the light on the charger was a very faint green, hardly visible in bright light. Today I opened my Mac and noticed it stated 'batteries not ...
2
votes
1answer
56 views

Change behavior of click on desktop

Sometimes when I click on the desktop, Finder opens. How can I disable this in OS X 10.9? For what it's worth, it was already happening in Mountain Lion.
2
votes
1answer
55 views

Mac running like a snail after 15 minutes

After booting up my Mac (2011) it runs fine for the first 15 minutes then runs like a snail. My memory and CPU usage is fine and I have scanned for viruses countless of times an comes back with ...
2
votes
1answer
464 views

Trackpad firmware doesn't update and now stopped working (Lion & MacBook 13" Unibody)

I bought an oldish MacBook 13" Unibody (late 2008) and when I got it one of the first things I did was to install Mac OS X Lion. Everything was working fine, until I applied an update that made the ...
2
votes
2answers
339 views

Can anyone interpret verbose shutdown messages?

I almost always boot up in Verbose mode so I can see what's happening during boot up/shut down. Usually critical errors make themselves obvious, some lesser errors aren't so obvious but can be cleared ...
1
vote
5answers
4k views

Power adapter connection issues

Lately, my Magsafe power adapter has not been connecting properly: The wires are not worn out as I take good care of them The issue happens when I try to connect my power adapter to my computer The ...
1
vote
2answers
428 views

How can I bring back the “bounce” when scrolling in OS X?

I just system restored after a kernel panic, and I am no longer seeing this feature. It used to be that when you scrolled (say, down this page in Firefox), there was some physics in the scroll, ...
1
vote
3answers
666 views

Remote desktop iphone app vs BT home hub 2.0

I got an app (RDP lite) which lets me use my pc remotely when I set the ip address to my pc's and use it at home. So it's fine internally but when I want to try it externally I try setting it to my ...
1
vote
1answer
2k views

iMac doesn't start, all i see is colored lines and then checkered lines on a white background

I have iMac 2010 which is out of warranty. I recently came up to the computer and it was sleeping and was not waking up. I held the powered button for a while, so it turned off. Then I pressed it ...
1
vote
1answer
8k views

What can we do now that Facebook iPad app crashes on launch after update?

A family member today updated the Facebook app on a 3rd generation iPad (retina display) running iOS 5 and now the app crashes every time one tries to launch it. We've tried rebooting the device, ...
1
vote
1answer
293 views

How do you prevent CodeRunner from prefixing its console output with [00m[00m[00m[00m[00m?

There seems to be a connection between CodeRunner's console output and your actual terminal prompt script, that is, if such prompt code is sourced from e.g. ~/.bash_profile (which CodeRunner reads by ...
1
vote
2answers
2k views

Why is my Advanced Add Printer mode disabled?

I am using a Unibody MacBook Pro on Lion. I am trying to add a networked printer at work so I can print to it, but OS X is not cooperating with me. Typically for adding networked printers on a ...
1
vote
2answers
4k views

opendirectoryd taking up 1/4 of the cpu and driving fans crazy on MacBook Air

Since a couple of days my 2011 13" MBA (i5, 1,7Ghz) has a very strange issue which I don't know how to get rid of. Every now and then (sometimes more times a day) a process called opendirectoryd ...
1
vote
3answers
9k views

Troubleshooting MacBook Air boot issues

I have a late-2010 MacBook Air (11inch, 3,1), running Snow Leopard. I hadn't run software update in a month or two, so I plugged it into the wall and ran software update last night. Unfortunately, ...
1
vote
3answers
247 views

Diagnosing a broken laptop

I have a 12" PowerBook with no HD and a dead screen. I'm trying to determine if the actual LCD is broken or if it is "just" the graphics card, without taking out the screen and transfering it to ...
1
vote
2answers
44 views

iPhone 4 Stopped Charging

My iPhone 4 has stopped being able to be charged. I have tried two different cords and have tried plugging it into my computer, but nothing works. There is not an Apple Store close. What are some ...
1
vote
2answers
233 views

Blued and syslogd Eating CPU and Flooding system.log

My machine occasionally goes into a state where almost 100% cpu is eaten by syslogd and blued. At that time, numerous copies of the following block appear in the console: 4/29/14 10:31:45.000 AM ...
1
vote
4answers
25k views

Some apps won't run after upgrade to iOS 7.1, how to fix? [duplicate]

I update to the newest 7.1 yesterday. Now some of my apps will not open. Is there a way to delete this update?
1
vote
1answer
129 views

Diagnosing system lockups

I am having a problem with my MacBookPro5,1 (more background below): the system will randomly lock up, with the following symptoms: Screen freezes up, no corruption System does not respond to ...
1
vote
3answers
13k views

iPhone won't play sound in *some* apps

My friend is having a problem with an iPhone 4 (not yet updated to iOS 5). Most apps and the ring tone will make noise via headphones but not via speaker. iTunes and at least one other app will play ...
1
vote
3answers
195 views

MacBook Pro freezes 4 or 5 times a day with no info in the Console

My mid-2011 MBP (Core i7, Lion), seems to fart around 4 or 5 times a day. It usually happens randomly. There doesn't seem to be any issues in Console before the "boot" line. What happens is that ...
1
vote
2answers
1k views

Hard drive unmounted and missing then back?

I have a 15" 2011 MBP with the OWC data doubler (a generic version). In my primary drive position (the spot where the factory HDD was) I have an OCZ-VERTEX 3. In the data doubler (the spot where the ...
1
vote
1answer
81 views

Troubleshooting the USB ports and peripherals on a Thunderbolt display

I use two Thunderbolt displays with my mid-2012 retina MacBook Pro. I keep my iPhone 5 in a dock hooked up to the left Thunderbolt display via USB. On Friday, I noticed that when I went to commute ...
1
vote
2answers
378 views

How to further determine what rogue Firefox (upload) processes are doing

Config and issue I have a late 2011 MBP, running Mac OS X 10.7.5, 2.3 GHz Intel Core i5, with 16GB 1600 MHz DDR3. I have just updated my firefox 20 to 25, this issue also occurred with v 20. When I ...
1
vote
1answer
5k views

Connection very slow on Mavericks

I have a Macbook Pro middle 2010. I had Mountain Lion till yesterday when I decided that today I would have "upgraded" to Mavericks. With Mountain Lion everything worked fine until 5am tonight when ...
1
vote
1answer
464 views

iMessage freeze and crash

I am having this problem where I open up iMessage on my iPod Touch 4th Gen iOS 6.0.1 and it freezes after 3 seconds. There is a specific message that is causing this. This app opens up at this ...
1
vote
1answer
491 views

Mac Pro 2008 will not boot and no video out

I have a friend with a mac pro 2008 model - which is failing to boot. Windows 7 was the predominantly used OS on it, and she hardly ever booted into OSX Snow Leopard. She did change the graphics ...
1
vote
1answer
825 views

Why does iTunes always lose my iPod's sync settings?

I have my iPod set up to only sync certain playlists, so that I don't fill up the whole thing. However, iTunes keeps on losing my sync settings for my iPod across syncs. It doesn't remember any of the ...
1
vote
1answer
527 views

Mac mini built in speakers do not play all of sound

I've a rather odd issue I've noticed while playing this song on Youtube: When using the built-in speakers I only hear the background singing (a bit hard to describe: sometimes I hear almost nothing, ...
1
vote
2answers
225 views

Screen doesn't turn back on

I have a brand-new Macbook Pro, my first mac since 1987, and unfortunately I'm experiencing a severe issue with it. If I leave it by itself for a while, or close the lid and then re-open it, the ...
1
vote
1answer
301 views

Network problem isolated to this macbook air, where to look next?

Periodically, once or twice a day, I'll start to experience network issues (latency and dropped packets) on this one machine while I'm browsing: Other machines on the same Linksys WRT54G wireless ...
1
vote
2answers
1k views

Mac Mini not booting issue

I'm looking for some troubleshooting ideas on my mac mini failing to boot. The machine had been working fine until 3 days ago. I purchased the mini second hand from a friend ~ 4 months ago. The ...
1
vote
0answers
31 views

3rd Monitor stopped working under Windows 7 Bootcamp

I used to be able to use all three (3) monitors for almost a whole year on my Mac Pro Mid 2012 tower model (that's before the Cylinder model came out). Here's the configuration that was working ...
1
vote
0answers
121 views

VLC and Chrome freeze on start

Since last week I can't open VLC and Google Chrome, it freezes immediately after opening. It's the report output for VLC: Date/Time: 2014-01-29 23:10:52 +0330 OS Version: 10.9.1 (Build ...
1
vote
0answers
152 views

Audio randomly pausing on iPhone 4S

I have a recently developed a strange problem with my iPhone 4S. If I start playing audio (the two apps I've noticed this problem with are RSSRadio7 and Spotify, although I assume it affects other ...
1
vote
0answers
15 views

Debugging Hard Drive Issues

My SSD system disk is apparently unmounting about an hour after booting, causing "drive is not configured" errors when trying to read any files, and the Spinning Beach Ball of Death. Disk Utility and ...
1
vote
0answers
246 views

This content requires HDCP for playback - Airplay on iPhone 5S not working

After getting the iPhone 5S, I have been having problems with the AppleTV connection. Sometimes it just drops as soon as I start Airplay mode from the iPhone, and most of the other times some error ...
1
vote
1answer
188 views

Iphone 5 backup file

I have just gotten rid of my iPhone 5 but did a full backup of picture and such beforehand because i wasn't fond of the phone. I do not plan on getting another iPhone. Is there a way i can get my ...
1
vote
2answers
344 views

Something is messing with my disk permissions, which breaks a lot of file-related stuff. Can I find out what is causing this?

This has been happening for months, and I have no idea what's causing it. Something on my Mac keeps mucking with disk permissions, and it seems like a trivial set of stuff Java-related library ...
1
vote
0answers
44 views

Upgrading to 10.7.5 broke copy/paste system wide

I upgraded to 10.7.5 through software update, and it appears doing so broke the paste command. I can cut (and perhaps copy) text out of fields, but when I try to paste, the Edit menu lights up, but ...
1
vote
0answers
71 views

What's causing this purple banding on video shot with my iPhone 5?

I shot my first two video with an iPhone 5 last weekend, and both suffered from the same flash of purple banding you can see in this clip: http://www.youtube.com/watch?v=RGLWJKDj1fE I've tried ...
1
vote
0answers
229 views

Are there steps for troubleshooting Time Machine on Snow Leopard that I have missed?

I have had ongoing problems with TM since installing a new HDD in late May. The problems have been varied, and for a while all backups were taking about 2 hours. Now things have "stabilized" and ...
1
vote
0answers
69 views

Troubleshooting for flash or iLife related beachballs or system hangs?

My wife and I share her iMac, using two separate user accounts. My account is used almost exclusively for browsing the web. My wife's account hosts a large iTunes library, our iPhoto libraries ...
1
vote
5answers
9k views

What do I do when I get “Cannot Connect to iTunes store” when downloading an app?

I'm using an iPad 2, iOS 5 and trying to download apps/updates. Occasionally I get the "Cannot connect to iTunes Store" message and my downloads cancel. The iTunes store loads, all my Apple ID ...
1
vote
2answers
939 views

MacBook Pro Kernel Panic on Boot - even without a hard drive installed

My (Discrete, not Unibody) MBP (2007-ish) just started to kernel panic on boot. Pulled the HDD, which boots via USB on my Mini - hopefully ruling out a HDD or data/OS issue. I've disconnected the ...
0
votes
1answer
245 views

One month old Macbook Air does not power on

I have an almost new Macbook Air. I started to use Time Machine for the first time with a brand new "My Passport" hard drive. I had to unplug it during the process and it was left unplugged for quite ...