Questions centered on analyzing a technical problem or errant behavior with Apple hardware or software.

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1
vote
4answers
10k views

Some apps won't run after upgrade to iOS 7.1, how to fix? [duplicate]

I update to the newest 7.1 yesterday. Now some of my apps will not open. Is there a way to delete this update?
2
votes
1answer
135 views

Is there a way to detect what program is stealing focus on my Mac?

I've got a problem with some app on my Mac stealing the keyboard focus (the current window's title bar becomes inactive). However, it is not actually putting up any windows or menu bar of its own, and ...
0
votes
0answers
27 views

can't get my mac pro to start

I have a new mac pro, i tried downloading apps and updates but when I restarted it forcefully, it can't start properly anymore. When I press the power button it starts up, brings the start up tone ...
2
votes
1answer
32 views

Battery problem for Iphone 4

I having the same problem with my iPhone running the diagnostics described here: Battery diagnostic tool at Apple Genius Bars I tried the steps shown above, i opened up apple store and opened the ...
1
vote
0answers
82 views

VLC and Chrome freeze on start

Since last week I can't open VLC and Google Chrome, it freezes immediately after opening. It's the report output for VLC: Date/Time: 2014-01-29 23:10:52 +0330 OS Version: 10.9.1 (Build ...
0
votes
2answers
142 views

Connected but won't work at home?

I'm on my school laptop (MacBook Air) and it used to connect to my home Internet connection but suddenly it just..stopped. It says that I am connected. And I have full bars, my iPad and everyone ...
1
vote
0answers
62 views

Audio randomly pausing on iPhone 4S

I have a recently developed a strange problem with my iPhone 4S. If I start playing audio (the two apps I've noticed this problem with are RSSRadio7 and Spotify, although I assume it affects other ...
2
votes
5answers
6k views

Need to print out iPhone text messages

I have a court case and have text messages on my iPhone I need to transfer to my iPad email for evidence. Every time I try it doesn't work, it will send them to my iMessage but not my email. I need ...
1
vote
0answers
14 views

Debugging Hard Drive Issues

My SSD system disk is apparently unmounting about an hour after booting, causing "drive is not configured" errors when trying to read any files, and the Spinning Beach Ball of Death. Disk Utility and ...
0
votes
0answers
72 views

Compare Apache Settings on Different Machines?

Is there a way to easily compare the Apache settings for two machines? I have a MacBook Air and an iMac, both running 10.9.1. On both machines, I am trying to run a site via localhost. ...
0
votes
0answers
43 views

iPod nano shows “do not disconnect” screen and does not sync?

My iPod nano is stuck in the "do not disconnect" screen and my computer isn't reading the iPod. I've disconnected it to reconnect again and the same problem happens.
0
votes
1answer
112 views

Troubleshoot internet connection over wifi in public on iphone 5C

When I am in public places my iPhone 5C will not connect to the internet. An exclamation point appears next to the wifi name.
0
votes
2answers
6k views

iPad screen is black and won't turn on after charging and resetting

Yesterday I dropped my iPad 3 but luckily the screen did not crack. However the screen is now black and will not turn on. I can still here sounds from the iPad. How can I fix this? What I tried: ...
0
votes
0answers
213 views

This content requires HDCP for playback - Airplay on iPhone 5S not working

After getting the iPhone 5S, I have been having problems with the AppleTV connection. Sometimes it just drops as soon as I start Airplay mode from the iPhone, and most of the other times some error ...
1
vote
1answer
991 views

Numbers Won't Open On My MacBook Pro with OS X 10.8.5

I'm not a tech or computer expert - I understand clear directions, but not tech-speak, so I'm going to put this as plainly as I can… I've updated to the most recent system, OS X 10.8.5, on my MacBook ...
1
vote
2answers
327 views

How to further determine what rogue Firefox (upload) processes are doing

Config and issue I have a late 2011 MBP, running Mac OS X 10.7.5, 2.3 GHz Intel Core i5, with 16GB 1600 MHz DDR3. I have just updated my firefox 20 to 25, this issue also occurred with v 20. When I ...
1
vote
1answer
5k views

Connection very slow on Mavericks

I have a Macbook Pro middle 2010. I had Mountain Lion till yesterday when I decided that today I would have "upgraded" to Mavericks. With Mountain Lion everything worked fine until 5am tonight when ...
10
votes
7answers
2k views

Mavericks Finder spins when opening folders

Since upgrading to Mavericks, Finder sometimes hangs when I select a folder and am waiting for its contents to populate the window. This happens primarily in Open dialog boxes: It'll spin for about ...
2
votes
0answers
50 views

Change behavior of click on desktop

Sometimes when I click on the desktop, Finder opens. How can I disable this in OS X 10.9? For what it's worth, it was already happening in Mountain Lion.
0
votes
1answer
200 views

One month old Macbook Air does not power on

I have an almost new Macbook Air. I started to use Time Machine for the first time with a brand new "My Passport" hard drive. I had to unplug it during the process and it was left unplugged for quite ...
0
votes
2answers
994 views

Macbook Pro won't boot into OSX (circle with line through it), but Windows works fine

When I try to boot into OSX, after 30 seconds or so the Apple symbol is replaced by a circle with a line through it. If I try single user mode, it stops at a certain point before booting entirely and ...
0
votes
1answer
129 views

How can I troubleshoot an iTunes install problem?

I'm having a hard time trying to install iTunes on my Windows 7. After reading some sites like this, this or this, I can`t go further then trying to install, and failing after few seconds, without ...
0
votes
0answers
141 views

if cellular data is not working, could it be a hardware issue?

I had my screen replaced on my iPhone 4. Since than I noticed the cellular data is not working on my iPhone. Could this be a hardware issue? I can call anyone without any issue, so I think that if ...
0
votes
1answer
444 views

How to diagnose connection timeouts when connecting to a WiFi hotspot

I am having difficulty troubleshooting this error message: I don't get any indication any details about the failed connection attempt. How can I diagnose such timeouts and resolve the connection ...
2
votes
1answer
52 views

Mac running like a snail after 15 minutes

After booting up my Mac (2011) it runs fine for the first 15 minutes then runs like a snail. My memory and CPU usage is fine and I have scanned for viruses countless of times an comes back with ...
4
votes
3answers
10k views

Why won't my Time Capsule extend my wireless network?

I'm trying to get my 2009-era Time Capsule to extend my home wireless network (broadcast by a non-Apple router). I reset the Time Capsule and AirPort Utility can see it on both my iPad mini (iOS ...
0
votes
0answers
214 views

iMac Screen fail, vertical lines

One day after I on the iMac, I hear the initial sound, and I see this: As the activity indicator is spinning, I've been waiting for a long, but it never finishes to load. Then I tried to boot in ...
1
vote
1answer
1k views

iMac doesn't start, all i see is colored lines and then checkered lines on a white background

I have iMac 2010 which is out of warranty. I recently came up to the computer and it was sleeping and was not waking up. I held the powered button for a while, so it turned off. Then I pressed it ...
2
votes
1answer
621 views

MacBook Pro repeatedly freezes, often with odd display glitches

I have an older, 2007 15-inch MacBook Pro (model identifier MacBookPro3,1) which has begun freezing repeatedly. If I boot into Single User Mode it stays operative, however I've begun to get graphic ...
0
votes
1answer
455 views

Internal mic not working on 2008 iMac running 10.7.5

I just got my iMac back from Apple---they had to replace the video card for me---and the internal mic is not working. In System Preferences -> Sound, I can select "Internal Microphone" or "Line In" ...
2
votes
1answer
512 views

Getting fsck not done error during boot

During starting up, I always get "fsck not done Root device is mounted read-only..." error. When I type "Exit", it continues starts normally.
2
votes
2answers
4k views

I accidentally deleted my “contacts” app on my iPhone. How do I get it back?

I accidentally deleted my "contacts" App on my iPhone. How can I get the app back?
1
vote
2answers
1k views

How to troubleshoot 802.11ac bandwidth problems

I have a new Macbook Air with 802.11ac, and a new Airport Extreme with 802.11ac. I'm trying to transfer a large file across my LAN (I have a network drive attached to network via wired ethernet). If ...
3
votes
3answers
16k views

How can I troubleshoot no audio via Thunderbolt HDMI connecting to HDTV?

I have a 13" late '11 MBP OS X Lion 10.7.5 I am trying to hook up to my LG HDTV with a Thunderbolt HDMI cable. Getting the display onto the TV is a snap. The audio, however, is not working. The ...
1
vote
1answer
180 views

Iphone 5 backup file

I have just gotten rid of my iPhone 5 but did a full backup of picture and such beforehand because i wasn't fond of the phone. I do not plan on getting another iPhone. Is there a way i can get my ...
-2
votes
1answer
187 views

How can I determine if I've set up my phone improperly or if someone is just sending me messages for someone else? [closed]

Hi Iv been having a problem with my iphone 4s. i have recieved 2 messages from my ex partners phone it did not come up as an imessage only a normal message. He did not send the messages we believe ...
0
votes
1answer
285 views

Can software cause the home button to stop working on iOS?

I have a new (2 months) iPhone 5 and it just froze in the "settings" app. Everything on the phone is controlled with the round button at the bottom, when I press it nothing happens anymore. Can this ...
1
vote
2answers
299 views

Something is messing with my disk permissions, which breaks a lot of file-related stuff. Can I find out what is causing this?

This has been happening for months, and I have no idea what's causing it. Something on my Mac keeps mucking with disk permissions, and it seems like a trivial set of stuff Java-related library ...
0
votes
2answers
7k views

Can't access Mail or Mail setttings on iphone 4 + iOS 6.1.2

Since the upgrade to iOS 6, I've been unable to access my mail on wi-fi, cellular or disconnected. The symptoms are: The mail button icon shows '1' When clicking on te mail app icon, it attempts ...
0
votes
0answers
680 views

How to troubleshoot slow-as-molasses Safari 6?

When I upgraded to Lion, Safari 6 came along, and I find it so slow that it's almost unusable. The problem is most pronounced when first fetching pages, especially in the first few minutes after it ...
2
votes
2answers
1k views

How to fix Magic GarageBand missing files?

I hadn't used the Magic GarageBand feature before today (I generally don't use GarageBand that often) and when I went to try it, everything seemed to work until I clicked Open in GarageBand in the ...
0
votes
2answers
493 views

Can not successfully re-install MYSQL 10.8.2

Removed the old installation as explained here: http://superuser.com/questions/129193/how-do-i-uninstall-mysql-on-mac-os-x-snow-leopard Installed the package contained in the mysql 5.1.67 DMG ...
1
vote
1answer
437 views

iMessage freeze and crash

I am having this problem where I open up iMessage on my iPod Touch 4th Gen iOS 6.0.1 and it freezes after 3 seconds. There is a specific message that is causing this. This app opens up at this ...
1
vote
1answer
7k views

What can we do now that Facebook iPad app crashes on launch after update?

A family member today updated the Facebook app on a 3rd generation iPad (retina display) running iOS 5 and now the app crashes every time one tries to launch it. We've tried rebooting the device, ...
2
votes
2answers
2k views

Mail.app connection errors (offline) after sleep

My 10.8.2 MacBook Air is having constant connection errors in Mail.app when the computer has been sent to sleep or hibernate. A small alert triangle appears next to all account names (I have several) ...
1
vote
0answers
43 views

Upgrading to 10.7.5 broke copy/paste system wide

I upgraded to 10.7.5 through software update, and it appears doing so broke the paste command. I can cut (and perhaps copy) text out of fields, but when I try to paste, the Edit menu lights up, but ...
0
votes
1answer
167 views

Could trying to disable WindowsServer.plist break my iMac it will no longer start?

Forgive the long story, but I have a mix of old knowledge and unfamiliarity with Mac so I don't know what might be relevant. The tldr version is my iMac won't boot. Trying to put op an upnp server: ...
1
vote
0answers
59 views

What's causing this purple banding on video shot with my iPhone 5?

I shot my first two video with an iPhone 5 last weekend, and both suffered from the same flash of purple banding you can see in this clip: http://www.youtube.com/watch?v=RGLWJKDj1fE I've tried ...
2
votes
5answers
7k views

Master volume control is grayed out

on my Mac 10.6 (MacBook Pro Late 2009) master volume control for both Line-In built and for external USB Microphone is disabled (grayed out) Nobody really wanted to help what is the reason and how ...
1
vote
1answer
445 views

Mac Pro 2008 will not boot and no video out

I have a friend with a mac pro 2008 model - which is failing to boot. Windows 7 was the predominantly used OS on it, and she hardly ever booted into OSX Snow Leopard. She did change the graphics ...