Questions centered on analyzing a technical problem or errant behavior with Apple hardware or software.

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0
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0answers
11 views

Why is this AppleScript idle timer not triggering correctly?

I am trying to create a timer that increments at a certain time (in this case, whenever the time is xx:03:24) and sends a notification when it reaches a user-inputted value. Once it does so, it resets ...
0
votes
1answer
35 views

iMac making strange electrical clicking noises

I have a late 2014 5k iMac with 256GB SSD drive. Last night my iMac started making noises similar to that of a disk drive when it's reading and writing. After poking around I found that the noise ...
0
votes
1answer
54 views

MacBook Pro won’t turn on, even after SMC reset

While I was doing some basic file management in the Finder, my MacBook Pro (mid 2012) suddenly went black. It wouldn’t turn on, even after long-pressing the power button or resetting the SMC (System ...
0
votes
0answers
44 views

Unresponsive Macbook Pro. Black Screen. Can't Reboot

The other day my MacBook Pro just spontaneously halted during regular usage. The screen went black, aside from the mouse cursor appearing once every 10 seconds (exactly). I don't seem to be able to ...
0
votes
1answer
32 views

iPad 3rd gen won't turn on just black screen

I unplugged my iPad at 25% charge and used it. Suddenly my iPad froze at 19%. I rebooted it by pressing both home and wake/sleep button. It was stuck on the booting-up screen so I decided to charge ...
2
votes
1answer
57 views

Troubleshooting Mac issues

This is an attempt to genericise a question to an answer I have posted in many variants over the past couple of years, to try to make it easier for people to find. Comments/suggestions on other ...
1
vote
1answer
23 views

Troubleshooting: Apple booting to Prohibitory Sign

So my macbook pro (2012 Intel i5 6gb ram), has been starting up to the prohibitory sign. This sign will kinda sway back and forth between the apple symbol and the prohibitory sign. Every once in a ...
0
votes
1answer
81 views

Health app double counts steps

I am using an iPhone 6 with iOS 9.3.2. It happens that Health app doubles step count (and therefore also doubles distance). I know this beacause the amount is too high (about double, I should be ...
0
votes
0answers
28 views

Wifi connection often takes priority over Ethernet [duplicate]

I'm using an Apple Thunderbolt Display for network Ethernet connection of my MBPr 15 and I often experience something that is very odd. Ethernet has top priority on my network list (i.e. it's not ...
0
votes
0answers
22 views

Xcode is shutting down network access on my iMac

This is really strange. I'm running OS X 10.11.4 with all updates in place on a 2010 iMac. I am using Xcode 7.3 for iOS development. When I build and deploy my iOS app to any iOS device through Xcode,...
4
votes
3answers
97 views

MacBook Pro Trackpad Suddenly Stopped Working Completely

The trackpad on my Macbook Pro of 2 years has suddenly stopped working out of blue. The trackpad doesn't move, respond to any gestures nor do any clicks work. This is really frustrating as I used ...
1
vote
0answers
84 views

External monitor cuts out on MacBook with Multiport Adapter

I have a newer MacBook with only a USB-C port. I use an Apple USB-C Digital AV Multiport Adapter, and the HDMI output has worked in the past. When hooked to my new ASUS monitor with an HDMI cable, ...
0
votes
1answer
287 views

Xcode install fails at 95% under OS X El Capitan

Tried to install Xcode for the first time. Tried 3 times now, same problem each time. After it reaches around 95% it fails, and I have to restart from scratch (2.5h). Going crazy. Could it be because ...
0
votes
3answers
41 views

My iPhone Literally Gets Full When I Connect To Computer

0 bytes available even though the apps on my phone aren't close to filling the 16GB. I don't sync with iTunes, all I do is debug apps with Xcode. On iTunes it shows that "other" mostly fills it up. It'...
0
votes
1answer
104 views

Re-download OS X iWork suite (Pages, Numbers, Keynote)

Apple introduced Pages, Numbers, and Keynote as a Mac native platform for documents such as letters, spreadsheets, and presentations. These applications come pre-loaded with OS X, as they did with my ...
1
vote
1answer
1k views

Bluetooth audio delay / lag, reason completely unclear to me

I have a bit of an odd situation, and wanted to ask for ideas. Recently started connecting a JBL Charge 2+ to my MBA 11 inch, mid-2013, via Bluetooth. I noticed that there's clear delay between ...
0
votes
1answer
48 views

Ipad mini 4 won't turn on

I just got my ipad mini 4 for christmas. It has been working perfectly fine until this morning the battery was completely dead so I wen't to charge it and realized that it wasn't coming on. When I ...
0
votes
1answer
42 views

Terminal doesn't force quit

When I click Terminal in Launchpad, it says "The application Terminal is not open anymore." But it shows up in the Force Quit window and it has the open-app indicator on the dock. I can't quit the ...
2
votes
1answer
83 views

Bell causes entire screen to flash white

I have an old-ish iMac where the sound has stopped working: which I'm not really too fussed about - it doesn't get used for a whole lot of stuff. The only really annoying part is that it seems ...
0
votes
0answers
52 views

Trying to download game from Mac App store, game stuck on “Installing” (Macbook Pro Retina Mid 2014)

Basically what the title says. I tried restarting my computer and it messed the whole install up, I had to redownload all 30gb of the game. Any ideas on how to fix this?
0
votes
1answer
366 views

Mac Mini 2011 extremely hot and surprisingly slow

I just bought a Mac Mini (mid 2011) secondhand with the following specifications: 2,3 GHz Intel Core i5 8 GB 1067 MHz DDR3 512 GB SSD Intel HD Graphics 3000 512 MB I used to have a iMac 2006 ...
1
vote
0answers
40 views

Is my macbook pro display busted?

I have a mbp mid 2012 running on yosemite. Since this morning, my display is behaving weirdly. It seems to have bluish-greenish tint and I've tried deleting color profile, recalibrating it, rebooting ...
0
votes
1answer
200 views

Kali Linux Dual Boot - Wifi not working

I am struggling to find a detailed guide on how to troubleshoot wifi once Kali Linux 2.0 has been installed. I dual booted on my MacBook Air (El Capitan) Kali Linux 2.0, and as I have been warned, ...
0
votes
1answer
83 views

Help me solve this Macbook wifi mystery

We noticed this week that our Macbook wifi connection was slow. On inspection, we discovered that the wifi wasn't auto-connecting to our network, but rather one named ATT5g---. If I selected our ...
0
votes
2answers
31 views

Trying to revive an old hard drive

I had a few old backup drives from my Windows computer that I wanted to go through. They are 5-6 years old. And they are internal drives so I got a USB adapter kit from the brand Deltaco. So far I ...
1
vote
0answers
137 views

Sudden strange keyboard behaviour Mac OS X

Suddenly my keyboard is behaving weirdly. Here's some examples of what happening: Left command not working at all Left option + L moves the cursor down one line Left control + L moves cursor down ...
33
votes
2answers
63k views

El Captain update download doesn't continue after restarting the Mac

I started to download the El Capitan upgrade, but then I shut down my computer. The day after I wanted to continue the download but in App Store it shows "Waiting..." and doesn't do anything. Also ...
8
votes
4answers
4k views

How to deal with unzip error on a large file in OSX?

I downloaded the latest Raspbian image from the raspberrypi.org website on my Mac running OS X 10.10.5 The SHA-1 checksum agrees with that listed on the website. When I try to extract using unzip I ...
0
votes
1answer
75 views

How to diagnose a crash from system logs?

I know you can get to the system logs from the Console and/or from the command line. That said, I don't know how to read them very well. How can I tell which events are related to a crash and which ...
0
votes
2answers
4k views

I can't make or receive calls on my IPhone 5c iOS 8.1

I have a new problem with my IPhone 5c, I can 't make any calls from it, but when I use my SIM on other phone it has no problem, and when I put another SIM it can't receive calls either, so obviously ...
1
vote
0answers
84 views

AirPort network disappears when nobody is connected

I use AirPort Express to create a WiFi network. Provider gives me static IP and uses binding to MAC-address (AirPort Express has two MACs -- for 2.4 GHz and 5 GHz, I guess, -- and I gave provider one ...
1
vote
1answer
55 views

macbook pro question mark on start up -no harddrive?

Am having an 13" macbook pro from 2011, recently during dj-ing my software just stop working. After the restart I've only got the question mark sign .I've try to fix it via internet recovery but my ...
0
votes
1answer
656 views

iPad won't turn on after being drained [duplicate]

What if my iPad didn't turn on after battery drain? I did all the steps but it still didn't work. Is it already damaged or can I recover it on an Apple Store?
0
votes
1answer
224 views

Why running Time Machine on OS X Server slows down my Mac?

I have MacBook Pro (2.3GHz Intel Core i7, 16 GB RAM, 512 GB SSD - late 2013?) and Time Machine backups data via network to our internal OS X Server. But when Time Machine is running backups, my ...
1
vote
1answer
248 views

MacBook that spontaneously restarts and often shuts down instead of sleeping

My Macbook Pro has started shutting down rather than sleeping when I close it and it just decides to shut down in the middle of an operation and restart. When I ran Repair Disk Permissions on Disk ...
9
votes
3answers
5k views

High CPU usage by a process called PTPCamera

On my Macbook Pro (Retina, Mid 2012) is a process, called PTPCamera, using a lot of CPU-Time . I already have killed this process but it spawned immediately again. 85% of CPU usage eats my Battery ...
0
votes
1answer
35 views

Dock icons colors are messed up

This happens sometimes and all i can do to fix it is reboot. Any idea why this happens?
0
votes
1answer
396 views

How do I fix my iPhone 5s?

Now first of all, I assure you, there is not a single issue like mine. Let me list the steps taken with corresponding error messages/new problems to each step taken. The problem started when the SIM ...
0
votes
1answer
265 views

Can't send or receive e-mail via Mail

I've tried multiple e-mail accounts and can't get my computer to talk to the e-mail server. I've loaded and re-loaded the SMTP and IMAP settings. Everything seems in order, but it just doesn't want ...
0
votes
1answer
108 views

Typing lag on SE sites - Safari

This is a strange one & only seems to affect text entry [questions, answers & comments] on SE sites. I've not really noticed it anywhere else, but this is where I do most of my web-site typing....
0
votes
0answers
531 views

Strange colors on my iPhone screen

The icon for the Messages app looks grayish or blue. My app icons are different from the standard colors. The settings menu is black with white letters. My phone has not been dropped recently or ...
0
votes
1answer
134 views

Internet not working on iPad mini with iOS 7

Since a couple of days internet connected applications (such as facebook) have stopped working on my wife's iPad mini which has iOS 7.1.2. Further symptoms: internet works in Safari internet doesn'...
0
votes
0answers
273 views

MacBook Pro won't boot to OS X after Internet Recovery

Someone gave me a MacBook Pro 13″ A1278 2010 model. They took the hard drive and the screen was totally trashed. I managed to order a new screen from China this other day, however I connect it to a ...
4
votes
2answers
2k views

Macbook Pro Retina – “Battery Is Not Charging”

My Retina MacBook Pro is currently on 4% battery power, but when I plug it in, the battery icon up the top shows the plug icon instead of the lightning bolt icon inside it to say it's charging and ...
1
vote
0answers
36 views

How can I troubleshoot Mac OS X 10.8 hard lockups?

I have a Mac OS X 10.8.5 virtual machine running on a 6-core Mac Pro Mid 2012 (MacPro5,1) with Server.app installed. Kernel information: Darwin forceten.farcry.sitepalette.com 12.5.0 Darwin Kernel ...
0
votes
0answers
112 views

Wireless keyboard with USB receiver doesn't work

I'm trying to connect a wireless "Logitech office cordless desktop 2.4ghz" keyboard with a USB receiver to my Mac but I can't get past this step of the keyboard identification: Also the key next to ...
0
votes
0answers
296 views

Can't boot normal or from recovery HD

Yesterday my MacBook Pro 15" Retina stopped booting. I see the Apple logo and a progress bar which gets stuck at about 10%. What I tried so far: Booting in recovery mode - same, progress bar stuck ...
-1
votes
2answers
74 views

Not getting to boot!

Last week I upgraded my MacBook Pro 13" mid 2012 RAM to 8 GB and I had random restarts. So I did a safe boot and everything was fine, two days later the same thing happened again and the again it was ...
0
votes
1answer
210 views

My iMac makes no sound at all

My iMac abruptly stopped making any sounds while I was using Garageband. I think I had a microphone and headphones plugged in at the time. I have tried everything that is written online: Safe mode, ...
0
votes
0answers
2k views

The wifi on my iPhone 4S suddenly couldn't detect any networks. How can I troubleshoot this?

I just realized that my wifi doesn't work anymore. I couldn't remember upgrading, installing, or updating anything in the last few days, and I don't think I dropped the phone or anything like that. ...