An application developed by Apple to automatically install the latest version of Apple software on Apple computers.

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2answers
942 views

App Store update shows different account

I have a new app update I cannot install. When I review my installed user I see my @mac.com address. When attempting to update Cobook, I'm prompted for my @gmail.com account. The strange parts are: ...
3
votes
1answer
25 views

Updating from iOS 6 to 8

I currently have a 16 GB iPhone 5, with about 1.2 GB available storage. It's still on iOS 6 (I know, right?!) and I figured it's about time to update. Under software update, it says iOS 8.4 is 1.2 GB. ...
0
votes
0answers
12 views

How to get rid of unwanted music?

Before the iOS 8.4 update, in settings, it allowed users to choose whether or not they wanted their phone to show ALL music. With the update, I've gone to settings to only show the songs I want, but ...
1
vote
2answers
107 views

Finder freezes after updating to OS X 10.10.4

The Finder is unresponsive after booting ever since I've updated to OS X 10.10.4. It takes a couple of minutes until it is ready. What can I do about it?
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0answers
61 views

Unable to update though App Store (OS X)

I've been unable to update any of my Apple applications through the App Store. Other applications update just fine. I noticed this when I tried to update Xcode yesterday. Upon clicking the update ...
1
vote
1answer
49 views

Update to iTunes 12.2 via App store

I'm trying to update to iTunes 12.2 via App store however the app is hanging indefinitely whilst "searching for updates". This causes MacBook Pro to become unresponsive too
3
votes
2answers
328 views

What to do about “File X is not in either expected pre- or post-patch state for Y” errors in install.log?

For about six hours off and on my Mac has been pretty much unusable. "softwareupdated" seems to be the culprit. It goes nuts, maxes out a CPU and uses a huge amount of RAM (and then VM once that runs ...
2
votes
2answers
5k views

Why is softwareupdated taking up all my memory?

The process softwareupdated seems to be taking up way too much memory. It can take up to 400 MB RAM sometimes. I can't nail down what is causing this to happen, so I've been watching my console ...
1
vote
2answers
2k views

The OS X upgrade couldn't be started because the disk is damaged and can't be repaired

My relative was attempting to upgrade her Macbook Pro and it failed. Everytime the laptop boots up, it brings up OS X Installer. The Installer never completes installation because it says the disk is ...
3
votes
3answers
766 views

What is causing softwareupdated to use excessive resources and kill the responsiveness of my Mac?

Usually my Mac performs pretty comfortably but for the last hour or so it's been almost unusable. When I type it takes a few seconds to actually display what I've typed or just beachballs for a little ...
1
vote
0answers
47 views

Command Line Tools update description of changes

When Apple provides updates for OS X and other software it typically also describes the changes introduced in that version, as displayed in the App Store application's Updates tab or in a separate ...
1
vote
0answers
22 views

How to easily update Xcode from App Store when originally installed from developer site?

I need to update one of my machines to use the latest Xcode (it's my primary development machine so I've avoided updating it for a while, just in case of hiccups). I originally installed Xcode on ...
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0answers
23 views

Updated application keeps asking to be updated

It's been a long time since Boom app released an update: March 26, according to App Store. I was successful to update, as Boom states that I am in version 1.9.4, the March 26 release. But, despite ...
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votes
1answer
26 views

reject code 8.1

8.1 Details Your app does not comply with the Guidelines for Using Apple's Trademarks and Copyrights. Specifically, your app icon contained a likeness of an iOS device. We’ve attached screenshot(s) ...
3
votes
3answers
64k views

iMac: update OS X from 10.5.8 to 10.6 (and beyond)

A friend of mine has a desktop Apple computer (I googled Apple computer images and it looks like an iMac). He has Mac OS X version 10.5.8. When we tried to upgrade it the OS reported that there are no ...
2
votes
1answer
4k views

Will my files be deleted if I update OS X?

I have version 10.6.8 now but it says that its too old when I try to buy some apps..
2
votes
3answers
9k views

I Have An App That Won't Load/Sync & I Can't Delete It Either

Having trouble with my Instagram app. When it was time for the update, I clicked "update app" of course, & it said the app couldn't be updated. Now I can't access it. Ever since then, it just says ...
0
votes
0answers
225 views

Trouble updating iPhone 3GS

I have a jailbroken iPhone 3gs which runs iOS 4.1 (8B117). Predictably, I can't download most of the apps and so often, I feel like it's not even an smartphone. So I need to update it anyhow. But ...
0
votes
1answer
51 views

Software Update Permissions error

This is a really weird one. Anytime I try to update any OSX items via System Update I get a bizarre permissions error. The screenshots tell the story... Here is my attempt to run the update: Here ...
3
votes
2answers
3k views

OSX App Store updates with multiple users

My mac has several users. If I want to "update" an app, it says only the original user can do the update. But I don't have access to his account! How can I either: Update apps from another user ...
0
votes
2answers
2k views

mavericks 10.9.5 downloaded but not installing

I recently updated mavericks 10.9.5 from 10.9, it shows on Update Installed in last 30 days, but when I see About my mac info it is still showing 10.9 Again going to app store and clicking ...
1
vote
3answers
6k views

OSX Yosemite Failed Download

I'm trying to install OSX Yosemite. I start the download from the app store and it sit and thinks for 40 minutes or so and then gives me the following error: Yosemite Failed to Download Please visit ...
1
vote
1answer
3k views

MacBook Pro won't recognise Sandisk 64GB Mini SD card

I bought a 64GB Sandisk for my GoPro Hero 3+ and it works fine. However, when I either plug in my GoPro directly via a USB cable or try to access the drive by using an SD-card adapter, all that comes ...
1
vote
2answers
8k views

Iphone 6: how to disable software updates when using mobile data?

Disclaimer: I am asking this question on behalf of a friend. I don't own any apple product. How to turn off software updates? Iphone 6, IOS 8.1.1. Everything seems to be turned off, still ...
2
votes
2answers
9k views

Update from iOS 6 to 7, but not to iOS 8?

So...I'm still on iOS 6.1. I know, I know, pretty much nobody has iOS 6 now if they can help it. Well, I've recently freed up enough space on my iphone 5 to update to iOS 7, but I don't want the iOS ...
1
vote
1answer
27k views

To detect whether my phone is jailbroken or not?

How would I know whether my iPhone is jailbroken? If it is jailbroken, would you recommend that I update to a newer version?
3
votes
4answers
13k views

Software update hangs on OS X Snow Leopard - how can I fix it?

Whenever I try to do a software update on OS X Snow Leopard, it gets to the point where it says it needs to restart, goes to the spacey background, and then sits there indefinitely. I've tried ...
1
vote
0answers
18 views

MacBook Air unable to receive updates

MacBook Air stopped receiving update alerts about 2 weeks ago. If I go to Software Updates on the Apple menu, it just opens a blank page. If I go through iTunes, I get a dozen messages about iTunes ...
2
votes
5answers
6k views

How to remove deleted app from OS X update list?

I'm using a Macbook pro mid 2010. I have an deleted app always showing in my update list and it's very annoying. This problem has occurred sine Mountain lion. But it becomes quiet eye-catching after I ...
1
vote
2answers
1k views

iMovie update stuck with phantom app

when I updated iMovie back on July 7, I had an error where it kept continuously saying that I had an update, but what it kept doing was installing the same update over and over. At one point I had two ...
1
vote
2answers
72 views

What do the Software Update options do?

In Yosemite the App Store System Preferences pane has automatic updates for a few separate items: "Install App updates" "Install OS X updates" "Install system data files and security updates" App ...
2
votes
1answer
2k views

How to delete an app stuck in update mode?

Several months ago the Groupon app had an update which I selected, but it never completed the update. It always shows up on the update list and when you tap it, it shows "Updating". The progress bar ...
1
vote
2answers
48 views

How can I update and then restore?

I've just been sent a replacement iPhone. I don't have a computer at the moment so I've gone to restore it during the set up. It shows the latest iPhone backup as 08:42 which is the one that I want to ...
2
votes
0answers
223 views

OS X Mavericks: Update from iPhoto 9.4.3 to iPhoto 9.5.1 when unable to do so via Mac App Store

am using an OS X Mavericks iPhoto 9.4.3 and trying to install iPhoto 9.5.1 - but when I load up iPhoto 9.4.3, it states that I should update to iPhoto 9.5.1 - I click "Go to Software Update", am ...
0
votes
0answers
2k views

Accidentally deleted the wrong iPhone backup from iCloud

I hope you can help me. I've recently gotten way too fed up with all the "not enough space" issues on both my iCloud and MacBook that I've deleted some of the wrong things by accident in my attempt ...
0
votes
1answer
25 views

Change update frequency of App Store in Yosemite?

Similar to Change update frequency of app store in Mountain Lion? Is there a way to change the frequency the App Store checks for updates in Yosemite?
0
votes
2answers
50 views

How to update apps outside the US?

I bought my macbook pro in HK and I live in China. As a new user, I don't understand why I can't update my apps and I see this message: "Your Apple ID is not valid for use in the Chinese Store. To ...
2
votes
0answers
1k views

Can't Update Yosemite “Show Details” loop

I was on the Yosemite Developer Preview all summer and now I can't install OS X Yosemite Developer Preview 7 1.0 1) It alerts me that there is an update (everyday) 2) I open the App Store and click ...
1
vote
1answer
194 views

How to install a previously downloaded IPSW file on iPhone directly without iTunes?

I've downloaded the correct IPSW file for the iPhone 4 using BitTorrent. iPhone3,1_7.0_11A465_Restore.ipsw I cannot use the Apple servers because the connection keeps dropping and the download does ...
0
votes
1answer
37 views

Update to a newer version of OS X from OS X 10.6.8

Every time I click Software Update it tells me there's no new software! I don't even know what software I'm running so I can't search for updated software. Why is it stuck on 10.6.8?
0
votes
0answers
58 views

OS X lets me run softwareupdate command without sudo: is this normal?

I am able to run and install updates with the softwareupdate command without prefixing sudo. Is this normal, can anybody else do this on there system? The man page states that admin privileges are ...
0
votes
1answer
64 views

Cannot update apps

Cannot seem to update apps or download from iTunes on my iPad Air anymore. If I hit Update on an app, the circle appears, then just goes back to update status. Same applies if I want to download ...
0
votes
2answers
37 views

iPhone 5s IOS update problems

My storage is almost full, I can't seem to update my IOS. Is there a way to update my iPhone 5s when my storage is almost full?
0
votes
0answers
125 views

Software Update Server /var/empty/Library/Caches/swupd_syncd

I've just install the Server.app on a mac mini that run yosemite 10.10.2 and the Software Update Server don't work. I've got this error messages : Failed to obtain sandbox extension for ...
0
votes
0answers
42 views

After Xcode update, simulator has wrong sizes

I just updated Xcode. When the simulator opens, the actual screen is bigger than the overall screen. Here is an image: I am not sure what's wrong. How can I fix this? I already tried changing the ...
2
votes
2answers
16k views

The Mac App Store won't let me update iMovie and iPhoto because it says i bought them under a different account

I just bought this computer in August -- i have been the only one to use it, have only used it under my itunes/apple account. But ever since the first week or so that i've had it, i've had update ...
0
votes
1answer
36 views

How do I avoid update checks for third party software (cobook), dont want to “update” by mistake

I have an app that I bought, unfortunately the company was also bought and the new version is seriously worse. Hiding is not possible for third party software. Removing MAS receipt makes the software ...
0
votes
1answer
85 views

How to recover after iOS update?

Being silly I have agreed to update my iPhone 5c to latest iOS and now my phone looks dead. When boots, it displays the following screen If I connect it to my notebook, iTunes proposes to update ...
1
vote
2answers
71 views

Administering multiple computers on local network from another computer

Ive got several machines that i administer, a mixture of macbook pros and mac mini, that are 90% of the time all in the same building. (macbook pros sometimes leave). Its begin to get quite tedious ...
1
vote
3answers
2k views

Can I update from iOS 5 to iOS 6 on iPhone 4?

I don't want to update to iOS 7 on this iPhone 4 and since I'm borrowing it from a friend, I don't want to jailbreak it either. It's not a matter of downgrading to iOS 6, it's still an upgrade since ...