An application developed by Apple to automatically install the latest version of Apple software on Apple computers.

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3answers
4k views

Why won't iTunes update my iPod Touch from 4.0b to 4.1?

My iPod Touch shows the icon for "I won't do anything until you connect me to iTunes." When I obey, iTunes tells me: The software on the iPod has expired and must be updated to a newer version. ...
2
votes
2answers
551 views

Updating Office 2011 on Mavericks

I'm opening Microsoft Word (read; Office 2011 for Mac) for the first time after installing my new Macbook Pro Retina 13". However, if I check for an update there will be one. After I update it, there ...
2
votes
1answer
74 views

Why XCode needs to be stopped to update iTunes ?

I'm wondering everytime iTunes has an update : Why XCode needs to be stopped to update iTunes ? Is it some kind of shared component ?
2
votes
1answer
994 views

Repeatedly asked to install firmware update 1.8

In the last few days I have seen the same update keep appearing in my App Store updates list. The details are: Software Update: MacBook Air SMC Firmware Update 1.8 "This update address a rare issue ...
2
votes
1answer
3k views

Will updating my software to Mavericks delete all of my files and software?

I'm a new Apple user and have the option to update my software to Maverick. I know that on Windows when you install a new operating system, all of your previous data is wiped out. It's pretty much a ...
2
votes
1answer
5k views

10.8.3 update will not run - keeps asking for restart

I have tried to update to 10.8.3 a number of times, however, when I come back from the necessary restart, the same message appears in the App Store - as if nothing had happened. please help with this ...
2
votes
2answers
3k views

Remove applications from Software Update

I have two applications showing up in Software Update that I didn't install, don't exist anywhere on any volume attached to my computer (and never have), and I would like to remove them. When I click ...
2
votes
1answer
27k views

Can I upgrade my iPhone from iOS 4.2.1 to iOS 5? iTunes only shows iOS 6

I have an iPhone 4 with iOS 4.2.1. I want to upgrade my iPhone to iOS 5, but iTunes will only let me upgrade the iPhone to iOS 6. I'd prefer not to, since many important apps don't work in India, ...
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votes
3answers
2k views

cannot download Safari 6.0.2 update from App Store on ML [closed]

As by the title! I have an update notification: Safari 6.0.2 Safari 6.0.2 is recommended for all users running Mountain Lion v10.8.2 and includes security updates. For more information, please ...
2
votes
2answers
4k views

Remove iOS 5.1 notification from the main screen?

I do not want to update my iPhone 3gs to new iOS 5.1. How can I remove this notification showing all the time on the Settings images. Please look at the image. I've tried opening this screen but ...
2
votes
2answers
134 views

Upgrading OS slowing down machine

How does one know if upgrading OS will slow down their relatively older machine? For example I bought a MacBook Air a couple of years ago. It came with Leopard and I've already upgraded to Snow ...
2
votes
2answers
600 views

How to find un-synced content on my iPhone

iTunes is telling me there's updated iOS firmware available (4.3.5) for my iPhone 3GS. I've synced the iPhone to iTunes already. Repeated the sync several times. Regardless of this, every time I go ...
2
votes
1answer
4k views

Where are iOS updates in El Capitan located on Mac

Someone posted this question before giving the following location as the directory ~/Library/iTunes/iPhone Software Updates I am downloading the latest version right now and it is NOT in this ...
2
votes
1answer
64 views

Print jobs cancelled if waiting too long?

I tend to send things to print, even when not connected to my printer (via usb). This allows it to print the minute I connect the printer, which is nice when I am on my laptop. It used to work, even ...
2
votes
1answer
4k views

Xcode 7 update completes but Xcode 6.4 remains

I updated Xcode but it doesn't appear to have actually updated. This is seen in my update history after reboot: I click that and I get a link to Open the application. I click that and I open a ...
2
votes
1answer
16k views

How to recover after iOS update?

Being silly I have agreed to update my iPhone 5c to latest iOS and now my phone looks dead. When boots, it displays the following screen If I connect it to my notebook, iTunes proposes to update ...
2
votes
1answer
987 views

Why will Xcode not update?

Software update always tells me Xcode 6.2 is available. Other updates install when requested, but when I click the XCode update button it asks me for Apple ID and password. Other items update ...
2
votes
1answer
682 views

Logic Pro X 10.1 update button does nothing

I have Logic 10.0.7 and got a notice to update to 10.1. I press on the Update Now button but nothing happens. I have OS X 10.9.5 installed. What should I do?
2
votes
1answer
5k views

MacBook Pro won't recognise Sandisk 64GB Mini SD card

I bought a 64GB Sandisk for my GoPro Hero 3+ and it works fine. However, when I either plug in my GoPro directly via a USB cable or try to access the drive by using an SD-card adapter, all that comes ...
2
votes
2answers
6k views

“No connected camera” error using MacBook Air

I have a friend with a 13" MacBook Air. He upgraded to the new software in the App Store about a week ago and now, when he is using anything that uses his built-in camera, it says "There is no ...
2
votes
2answers
21k views

The Mac App Store won't let me update iMovie and iPhoto because it says i bought them under a different account

I just bought this computer in August -- i have been the only one to use it, have only used it under my itunes/apple account. But ever since the first week or so that i've had it, i've had update ...
2
votes
2answers
235 views

Application Update Bug

So this happened a while ago, and I thought it would resolve itself eventually, but it hasn't, so I'll just ask here. I was updating my apps and clicked the "Update All" button in the App Store. ...
2
votes
2answers
1k views

After System Update last night, the system will not boot with IOPlatformExpert.cpp:1504 error

I have had Lion for a 2, 3 months on the iMac 27 inch purchased last October (2011). Last night I chose to update the system, and deselected iMoves update because it was 1GB, and chose only 4 updates,...
2
votes
2answers
463 views

Installing Windows 7 Updates on Boot Camp partition through VMWare Fusion?

I'm using VMWare Fusion with my Boot Camp partition. Are there any problems with installing Windows 7 Updates through VMWare Fusion, or should I boot up into Boot Camp in order to install these ...
2
votes
1answer
38 views

ipad 2 not opening

Yesterday I did an update on IOS that was available in my iPad 2 (I think it was 9.3.2). After that it's asking me to configure and take some steps to reopen but after trying a while it says that the ...
2
votes
3answers
197 views

Not enough storage space to update iPad mini

I don't have enough storage space to update my iPad mini from iOS 7 to iOS 9. As advised I have linked to MacBook Pro through Bluetooth but cannot see what the next step should be. I have little IT ...
2
votes
8answers
35k views

iOS 8.4 does not update apps

I have an iPhone 5 with iOS 8.4 Never had an issue untile three days ago. I went to update some apps from the app store, and it just won't do it. The little circle keeps spinning without ever ...
2
votes
2answers
197 views

How do I turn off automatic downloads and updates?

I don't see any options for deactivating automatic downloads for OS X and individual apps in the App Store app.
2
votes
1answer
294 views

Can't open old Pages files [duplicate]

I have older Pages files I need to open. I am running Mavericks and get the "This file is too old..." error that tells me to save the file with Pages 09. So I reinstalled Pages 09' at it won't even ...
2
votes
1answer
48 views

Will the new iPad Mini update to iOS8 when activated the first time?

My boyfriend bought me an iPad Mini last September and until now it is on the box he didn't open it because he wanted me to open it on my own, but the thing is the iPad will arrived here in the ...
2
votes
1answer
487 views

How do I stop iOS updates nagging me?

iOS7 allows you to delete the iOS8 update package if it has been automatically downloaded to your iPhone (Settings > General > Software Update > Delete). However, then Apple insists on notifying you ...
2
votes
3answers
4k views

The OS X upgrade couldn't be started because the disk is damaged and can't be repaired

My relative was attempting to upgrade her Macbook Pro and it failed. Everytime the laptop boots up, it brings up OS X Installer. The Installer never completes installation because it says the disk is ...
2
votes
1answer
71 views

Seeing details on software updates for Mavericks

I have a pop-up telling me that there are "Updates Available" and asking me if I want to install "now or try tonight?". Before Mavericks, I was able to see what the updates were. Is there a way to ...
2
votes
1answer
246 views

Why am I told to “Connect to a power source” for best results when installing/updating software?

I've experienced this when installing or updating a number of applications, most recently Logic Pro X. What's the reasoning behind this?
2
votes
2answers
6k views

How to i update an iPhone 4 with iOS 4.3.5 offline

i was able to update my iPhone 4S and iPad via the option on the settings menu however i iPhone 4 which i use as my music player doesn't have that option, my computer with itunes doesn't connect to ...
2
votes
1answer
3k views

Troubles install Xcode 5 on Mountain Lion

A few days ago I started to download the new Xcode 5, but I canceled this update at nearly 40%. Today I'm tried to download the update but it won't download. When I go to Mac Appstore, Updates it ...
2
votes
1answer
720 views

AppStore crashed during software update

I was using my computer normally when I got a "Updates Available" notification. On selecting to update, the App Store opened, and I saw 3 updates available: 1) iTunes 2) Java (I have never installed ...
2
votes
1answer
2k views

software update is stuck on “less than a minute”

since 10.8 was installed on my mac, when i try to update itunes, or airport utility, it always gets stuck on "installing - less than a minute". then i have to shut the computer from the power button ...
2
votes
1answer
2k views

iPad mini offers update to iOS 6.0.2 that won't install

An update to iOS 6.0.2 did not seem so important at the time and so it was never installed. Now that iOS 6.1 is out I'd expect that Software Update skips the update to iOS 6.0.2 and directly provides ...
2
votes
1answer
246 views

OSX 10.8.1 update problem

I have a brand new Mac Mini. It came (last week) with OSX 10.8.1 installed. Software update is reporting an update for iPhoto to version 9.4.2. When I try to run the update, it fails with a message ...
2
votes
3answers
4k views

Cannot update Microsoft Office Word 2011 to 14.2.3 on OSX

I just purchased Microsoft Office 2011 for MAC and installed it on my rMBP OSX 10.8.2 running Mountain Lion. The installed version from purchase is 14.2.0. I tried installing 14.2.3 but it failed due ...
2
votes
1answer
2k views

Can't update Boot Camp in Windows 7 (MacbookPro9,1)

I've been looking for situations similar to these before posting, but failed to find any. When trying to install Windows 7 (64bit) through Boot Camp Assistant on Lion, the Windows Support Software ...
2
votes
2answers
961 views

Install iOS 5.1.1 on iPod touch 4th gen not jailbroken with current iOS 4.1

I have an iPod 4th generation which is never jailbroken with iOS 4.1 and want to update it to 5.1.1. I downloaded the .ipsw file. On clicking ⌥ alt/option + Restore in iTunes (10.7) and selecting the ....
2
votes
2answers
92 views

Is upgrading to iOS 5 faster on a Mac?

As I've mentioned in another question, I want to upgrade an iPod 4th gen to iOS 5. It's currently on iOS 4.latest. I'm interested in doing this in the fastest possible time. However, I right now all ...
2
votes
1answer
751 views

Software Update hangs…where can I see a log as to what its doing?

For the last 2 weeks Software Update on my Snow Leopard box seems to hang at "Installing 1 item...Writing files...". Where can I look to see if it is making progress or just hung up? It has been ...
2
votes
2answers
442 views

iPhone loses SMSs after software update

I recently updated my iPhone 4 to iOS 4.3.1. Everything seemed to go fine. However, after I sent my next text message the phone quickly showed the restart screen and then all my old messages were ...
2
votes
2answers
2k views

Updating iPad- Error message: “Could not start session with iPad”

When I try to update my iPad from my Win 7 desktop, I get this error message which says Could not start session with iPad and then the iPad disconnects. Even during normal syncing I have noticed that ...
2
votes
0answers
83 views

Facebook message notification showing blank message

Since I updated the system to 10.11.5, the Facebook message notification is not showing message text. Is this a bug in this software upgrade of OSX?
2
votes
2answers
1k views

Is there any way to block automatic IOS updates?

I know my personal devices (iPhone / iPad) wont install updates automatically but it is downloading them automatically even with the settings turned off. What can I do to prevent automatic downloads ...
2
votes
1answer
442 views

Can you update in safe mode?

I am running Mac 10.6.2 and I want to update to 10.6.8. I have downloaded the update dmg already but want to install in safe boot and not normal. I am aware that many kexts are not loaded except from ...