An application developed by Apple to automatically install the latest version of Apple software on Apple computers.

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2
votes
1answer
35 views

Thunderbolt display firmware update 1.2 keeps reappearing, but is not compatible

I've got a problem with the Thunderbolt display firmware 1.2. My screen is not compatible, because it was purchased in 2012 and the update can not be performed. However, the update keeps reappearing ...
1
vote
1answer
2k views

MacBook Pro won't recognise Sandisk 64GB Mini SD card

I bought a 64GB Sandisk for my GoPro Hero 3+ and it works fine. However, when I either plug in my GoPro directly via a USB cable or try to access the drive by using an SD-card adapter, all that comes ...
0
votes
0answers
17 views

iPhone update for iPhone 4s from version 5.11 to 8.2

What is the correct file name for iOS 8.2 update file, and which website(other than iTunes) can I download it from?Because direct download from iTunes always fails me.
1
vote
2answers
1k views

iMovie update stuck with phantom app

when I updated iMovie back on July 7, I had an error where it kept continuously saying that I had an update, but what it kept doing was installing the same update over and over. At one point I had two ...
0
votes
1answer
16 views

Remove OTA installed iOS 8 and reinstall on itunes

hey guys i have the iOS 8.1 update on my iPhone 5s. I have downloaded iOS 8 over-the-air and it takes up too much storage space. So I was wondering if it is possible to delete that update to go back ...
0
votes
1answer
18 views

Why will Xcode not update?

Software update always tells me Xcode 6.2 is available. Other updates install when requested, but when I click the XCode update button it asks me for Apple ID and password. Other items update ...
2
votes
1answer
2k views

How to delete an app stuck in update mode?

Several months ago the Groupon app had an update which I selected, but it never completed the update. It always shows up on the update list and when you tap it, it shows "Updating". The progress bar ...
1
vote
4answers
1k views

Mac OS X Yosemite broke my iMac

I recently tried to update my iMac OS to Yosemite as most people had already done it a while ago. it downloaded the package when rebooted to install it. It was stuck with error message. It looks as ...
1
vote
3answers
11k views

Can't update apps in iOS App Store; can only Open

On my iPhone, the App Store has a badge saying "2". When I open the App Store and go to the Updates page, there are two apps at the top, which for a split-second say "Update" and then immediately ...
0
votes
0answers
21 views

Updated Mac to 10.9.5 and Excel won't work

Updated my system to 10.9.5 and kept getting a error message when I tried to open Excel. It suggested I reinstall, which I did. But I'm still getting the same message. My office is a 2010 version. I ...
1
vote
2answers
2k views

The OS X upgrade couldn't be started because the disk is damaged and can't be repaired

My relative was attempting to upgrade her Macbook Pro and it failed. Everytime the laptop boots up, it brings up OS X Installer. The Installer never completes installation because it says the disk is ...
1
vote
1answer
5k views

Installation Alert won't go away

After a failed installation of updates the following alert won't go away. It gives me no option to cancel. Any ideas on how to get rid of it short of rebooting the machine? Using OSX 10.9.4. ...
0
votes
0answers
32 views

My iPod is stuck at the update screen and I can't even do a hard reset

I just tried to update my iPod Touch (generation 5, 32GB, only about a year old) to iOS 8.2 through iTunes on my computer, instead of over WiFi like I usually do. Everything was going fine. It ...
0
votes
0answers
32 views

Unable to install software updates

I have a white MacBook running OS X Yosemite 10.10.1. When I go to the Mac App Store > Updates tab, there are two updates listed: a combined "Software Update" that includes OS X 10.10.2, iTunes 12.1, ...
3
votes
3answers
948 views

Is there any way to schedule software update?

I have software updates set to check weekly, but it seems to happen at random times during the day. I'd really like to have it run at a specific day and time - say 4:30 on Friday - so that I can just ...
0
votes
1answer
41 views

How to schedule Mac software updates at a particular time in Yosemite?

I saw this helpful answer, but cannot find the Software Update.app file when I search for it on my Mac (Yosemite) to insert it into the iCal event. So how can I schedule software updates on Yosemite? ...
0
votes
0answers
73 views

Apps stuck in pending update status?

I used my MacBook Pro and iTunes to download updates for my mobile apps. I then sync'd and the apps were updated. I verified they were updated through the device's Settings app. However, when I visit ...
3
votes
2answers
365 views

How to view Software Update menu in top toolbar

According to this: http://www.apple.com/uk/softwareupdate/ I should be able to update Mac software from the View menu of System Preferences. However, I don't see a Software Update option. Here's ...
1
vote
1answer
83 views

Security Update 2015-002 Asks To Setup Mac

I just had to install the latest Security Update from the Mac App Store and it started auto updating. Then when I completed the update (and restarted) my Mac asked me to enter in my Apple ID ...
0
votes
0answers
33 views

Software Update Server /var/empty/Library/Caches/swupd_syncd

I've just install the Server.app on a mac mini that run yosemite 10.10.2 and the Software Update Server don't work. I've got this error messages : Failed to obtain sandbox extension for ...
4
votes
1answer
3k views

Prevent Yosemite from appearing in Software Update section of App Store?

Updated title for Yosemite / 10.10, the issue remains the same. This is mostly a moot point for our organization as we're starting to let more and more people upgrade to Mavericks as they desire, ...
0
votes
2answers
37 views

Can Mac system updates recover accidentally deleted kernel files?

We commonly know that system updates will fix the kernel defects that have been discovered or not previously disclosed, to make the OS more secure. However, what if I accidentally deleted some kernel ...
1
vote
0answers
17 views

Should I reinstall any part of Macports when upgrading XCode?

This page claims that both XCode and MacPorts should be reinstalled whenever a major system change occurs (e.g. upgrading version of OS from 10.8 to 10.9). I have done this before when upgrading from ...
0
votes
0answers
116 views

Problem with update on Yosemite

I am setting up a MacBook Pro for a new user. I wiped the disk and started fresh. Everything is up to date, except I am getting one update over and over. I installed the Thunderbolt Display ...
1
vote
2answers
95 views

Will updating Mac OS affect my Windows/Bootcamp partition?

On Macbook Air, I have OSX 10.9.4 and it allows me to update to Yosemite, will this affect the Windows 7 partition that I installed using Bootcamp ? Edit: seems to work ok for one windows/bootcamp ...
2
votes
1answer
130 views

Can't open old Pages files [duplicate]

I have older Pages files I need to open. I am running Mavericks and get the "This file is too old..." error that tells me to save the file with Pages 09. So I reinstalled Pages 09' at it won't even ...
1
vote
0answers
369 views

Pages documents created on Yosemite cannot be opened by Pages on Yosemite after latest update (5.5.2) [duplicate]

Seemingly every single document that I created in the previous version of Pages (I update regularly whenever I see that a new update is available) on this same MacBook Pro with Yosemite will now not ...
1
vote
1answer
65 views

What can I do to unbrick my MacBook Pro after a software update?

I applied the software update from 2015-03-10 on my 2009 MacBook Pro running Yosemite. Upon reboot, I get a grey screen with a circle and a slash through it. So far, I have tried: Rebooting ...
-1
votes
1answer
5k views

Why did iMessage stop working after upgrading to iOS 8.2?

After updating to iOS 8.2 I got a message saying "Your SIM sent a text message." Then I tried to send someone an iMessage and it sent an SMS instead even though that person is able to send and receive ...
3
votes
1answer
59 views

How to download iOS 8 manually?

I'm still stuck on iOS 7 because iTunes and the blessed updaters don't work. iTunes will start the download, but always drops the connection before finishing. It appears to be incapable of resuming ...
1
vote
2answers
4k views

Iphone 6: how to disable software updates when using mobile data?

Disclaimer: I am asking this question on behalf of a friend. I don't own any apple product. How to turn off software updates? Iphone 6, IOS 8.1.1. Everything seems to be turned off, still ...
2
votes
2answers
3k views

OSX App Store updates with multiple users

My mac has several users. If I want to "update" an app, it says only the original user can do the update. But I don't have access to his account! How can I either: Update apps from another user ...
1
vote
2answers
13k views

iPad 1 update from 5.1.1 to 7.1

How can I update iPad 1 from iOS 5.1.1 to iOS 7.1? I tried checking for updates but I get a message "your software is up to date".
1
vote
3answers
2k views

Can I update from iOS 5 to iOS 6 on iPhone 4?

I don't want to update to iOS 7 on this iPhone 4 and since I'm borrowing it from a friend, I don't want to jailbreak it either. It's not a matter of downgrading to iOS 6, it's still an upgrade since ...
0
votes
1answer
85 views

Deleting an update downloaded from App Store that is not installed

I now run OS X 10.9.5 on my office laptop, which is monitored by my company. App Store alerted me about Yosemite, and I chose to download and install it. After download completed, I got a notification ...
2
votes
1answer
483 views

Why is softwareupdated taking up all my memory?

The process softwareupdated seems to be taking up way too much memory. It can take up to 400 MB RAM sometimes. I can't nail down what is causing this to happen, so I've been watching my console ...
-3
votes
1answer
46 views

Multiple iOS App Store Updates in under three days

The other day I noticed that some major apps like Instagram, Snapchat, Nike, Facebook, etc. can have multiple updates (sometimes three or more) in only a few days (less than three or four). See this ...
0
votes
1answer
46 views

Macbook air yosemite update

I was updating my macbook air to Yosemite. When I almost finished the update, my battery died. I've charged my laptop, but it won't turn on again. The screen just stays black. What should I do?
1
vote
0answers
80 views

softwareupdated using 350MB+ of memory, is this a problem? How can I get it to use less?

I'm running Yosemite with the latest updates. softwareupdated is using approximately 380MB of memory. That seems quite high to me. Is that normal? Is that indicative of a problem? Does ...
0
votes
0answers
329 views

How to update MacBook Air OS X 10.7.5 to 10.9

I don't want to update to Yosemite but need to update to at least 10.9 or higher so I can re-load my iPhotos app after doing a factory restore. I've tried both suggestions on here already and neither ...
0
votes
2answers
2k views

Apple Preview Program messed up the shortcuts after the Yosemite update

I am trying to annotate my documents with text. In the old preview, I could change to Text Box and click where I wanted to place the text on my document. It would stay on text box and I could click ...
0
votes
2answers
1k views

mavericks 10.9.5 downloaded but not installing

I recently updated mavericks 10.9.5 from 10.9, it shows on Update Installed in last 30 days, but when I see About my mac info it is still showing 10.9 Again going to app store and clicking ...
7
votes
1answer
1k views

Is there any way to manually bless firmware when main disk is external?

My iMac (mid 2010) keeps pestering me to upgrade my EFI firmware to 1.8. Sadly, no matter how many times I try to to upgrade the EFI (from the manual install, or the auto update), it does not seem to ...
1
vote
3answers
2k views

Why iTunes updates get released so fast and why everytime the entire iTunes has to be updated instead of patched?

I use iTunes on my Mac (OS X 10.6) but I wonder what's up with it's update. I really want know Why iTunes updates get released so fast and why everytime the entire iTunes has to be updated instead of ...
1
vote
5answers
4k views

How to remove deleted app from OS X update list?

I'm using a Macbook pro mid 2010. I have an deleted app always showing in my update list and it's very annoying. This problem has occurred sine Mountain lion. But it becomes quiet eye-catching after I ...
1
vote
1answer
37 views

MacBook Air (bought in August 2014) [duplicate]

With the recent Yosemite software update (I updated on 23rd February 2015) the cool 'bubble' sound that the volume keys made when pressed is now gone and replaced with a different sound. How do I get ...
5
votes
1answer
49k views

App Store asking for other Apple ID when updating apps

My friend's mate reset his phone to prove him wrong about a situation and ever since then when he tries to update his apps it asks for his mom's iCloud password yet it says at the bottom of the App ...
0
votes
1answer
36 views

Apple Updater (Windows) Won't Download Updates?

I have an update for iTunes and iCloud yet neither will download. It downloads less than a megabyte but hangs up. My internet connection is fine and very fast. What is going on? Note: I am on Windows ...
0
votes
0answers
315 views

Can't Update Yosemite “Show Details” loop

I was on the Yosemite Developer Preview all summer and now I can't install OS X Yosemite Developer Preview 7 1.0 1) It alerts me that there is an update (everyday) 2) I open the App Store and click ...
1
vote
3answers
5k views

I Have An App That Won't Load/Sync & I Can't Delete It Either

Having trouble with my Instagram app. When it was time for the update, I clicked "update app" of course, & it said the app couldn't be updated. Now I can't access it. Ever since then, it just says ...