Questions centering on repair of Apple hardware or software.

learn more… | top users | synonyms

2
votes
2answers
56 views

How to determine what the repair people did to fix my MacBook?

Recently, my MacBook stopped powering up. When pressing the power button, nothing at all happened. The usual green-yellow light on the power supply appeared normal, but no lights or sounds came from ...
1
vote
2answers
30 views

Costs of canceling repair?

After cracking my iPhone, I contacted apple support, started a service request, and filled out the ""Send in for Service" option. However, I am now trying to cancel (which apparently is done by simply ...
1
vote
2answers
238 views

How can I repair a broken key of a new MacBook Pro 15'' Retina 2015?

I have bought a new macbook pro 15" retina in March 2015, but with less than 1 month of usage, I feel that my enter key is very loose and probably (or almost) broken. Maybe it's not broken and the ...
0
votes
2answers
33 views

Iphone 5 Replacement Program

I purchased my Iphone 5 in New-York but i live in London, may Apple restrict me from replacing the Power/Sleep button outside of the US?
0
votes
2answers
1k views

Apple did not repair my 'hairline cracked' screen because of water damage? Why? What is the relation?

This morning I took my iphone 5c to the genius bar and they refused to repair my cracked screen of the iphone initially agreeing to repair and then backing off citing waterdamage? Why? What is the ...
0
votes
2answers
71 views

How do I make sure I purchase the correct replacement gfx card for my iMac?

I have a 24" Early 2009 iMac, and it has a faulty graphics card (detailed here). I'm obviously no longer under warranty or applecare, and I'd like to try to replace the part myself. I'm unsure about ...
1
vote
1answer
43 views

Error with Android usb. Working Macintosh HD not repairable. Alternatives to backup?

I have to say first, I have almost zero experience is the use of Terminal, an usually I'm very careful with what command I use. I have tryed to create a bootable Android x86 usb and it was a success, ...
1
vote
1answer
94 views

Screen Blacks Out After Fans Run at Maximum

I inherited an iMac and it has an issue. It boots up fine but within the first five minutes the fans start to slowly ramp up to full speed. After about five to ten minutes of the fans running at full ...
1
vote
1answer
135 views

How can I fix a broken MBP camera cable?

While I was upgrading my early 2011 13" MBP's HDD to an SSD by the instructions on iFixit, I think I broke my camera cable. When I tried to talk to my friends on Google Hangouts later that day, my ...
1
vote
1answer
3k views

Hide/Fix Macbook Pro Retina Screen Scratch

I noticed that I have a small scratch on my Macbook Pro Retina's screen. When this has happened on my desktop LCDs I've used some Vaseline to hide it. While I know that doesn't actually fix it I am ...
1
vote
1answer
32 views

Is LCD digitizer different on iPad 2 for different languages?

I have an iPad 2 from Japan as like to have ability to input Japanese characters. When recently trying to replace the screen and Wi-Fi antennae I managed to damage the LCD. Before I go out and buy a ...
1
vote
1answer
4k views

What's the best adhesive to use when reattaching an iPhone 5 home button?

I've carried out a couple of repairs on my iPhone 5 over the last fortnight, including replacing the screen. I detached the home button from its mounting in the original screen, and placed it in the ...
1
vote
1answer
104 views

Macbook Pro 15" Mid 2010 Keycap problem

I am having a problem with my "a" key sticking. The key is clean, but I looked at some diagrams and compared them to my key, and it seems that the top pin on the scissor mechanism has snapped off or ...
1
vote
1answer
676 views

Sourcing a replacement graphics card for an iMac

I have a Early-2009 2.93 GHz 24" iMac, which has a faulty graphics card. I'm keen to try replacing it myself using this excellent guide. Unfortunately the guide doesn't mention any advice on ...
0
votes
1answer
83 views

I know my battery should be replaced, but is that all of the problem? (Update)

Updated: I am using a MacBookPro8,1 with non-removable battery. Recently that battery charging status was Replace soon. But it was working fine and kept enough charge for my daily works. So I didn't ...
0
votes
1answer
151 views

repair disk - unmounted encrypted disk partition

In Yosemite 10.10.2 after verifying my startup disk in disk utility I got this message... "This disk needs to be repaired using the Recovery HD. Restart your computer, holding down the Command key ...
0
votes
1answer
123 views

Do I have to replace the LCD if the iPad screen is cracked?

I have an iPad 2 that my grandson dropped and the screen is now cracked around the edge, none of the cracks extend into the touch area of the screen. All of the cracks are in the outside edge where ...
0
votes
1answer
420 views

Pulled too hard when opening iPhone. Did this kill my iPhone 5 screen?

So I bought a replacement home button for my iPhone 5. I tried to gently lift the screen with a suction tool, but when it finally lifted, it yanked something off and now the screen won't work :( I ...
0
votes
1answer
31 views

Installed a new LCD screen on iPod but concerned to charge

As stated, I just installed a new ipod touch 4th generation LCD. As many youtube tutorial layout I went ahead after installing my LCD to power on the screen. However, here is my dilemma, the battery ...
0
votes
1answer
221 views

iPhone first generation LCD replacement

My kid dropped my first generation iPhone and now several parts of the display only show grey. Looks like some pixels died. There are no cracks on the screen and touch works in the areas that are ...
-1
votes
1answer
51 views

got a macbook pro 2010 6,2… can i use ram from 6,1 macbook?

I've got to send my 2010 macbook pro 6,2 in for repairs. The MLB tested bad in the apple store. They'll replace that and anything else that's wrong for a flat $310, which seems like a fair price. ...
4
votes
0answers
637 views

Reparing a corrupt Time Machine backup on a Time Capsule won't work

I tried to follow these instructions: http://www.garth.org/archives/2011,08,27,169,fix-time-machine-sparsebundle-nas-based-backup-errors.html But after typing in the hdiutil command I only get one ...
2
votes
0answers
46 views

My computer may be dead. Help!

Early 2011 13" MBP, formerly 500GB HDD but changed to a 620GB DIY Fusion Drive a few weeks ago. I've been on Yosemite since the first days of the Public Beta, but starting earlier today my computer ...
2
votes
0answers
2k views

iPhone 5s touch screen is extremely buggy after repair

My iPhone 5s fell out of my pocket and smashed the glass. Everything still worked perfectly. The touch screen was just as responsive as ever, and Touch ID worked fine. I had the glass (whole screen ...
2
votes
0answers
65 views

Different Keyboards equals different backlights?

i replaced my old keyboard (german layout) with an us keyboard. It works fine but the backlight seems to be misfit a litte. Is it possible that they using different kinds of backlights?
1
vote
0answers
32 views

iPhone 5 screen appears to be using one screw and glue instead of two screws

My iPhone 5 was used when I got it about a year and a half ago, but it appeared to be in perfect condition. However, today I was trying to take the screen off and at that point I noticed it only has ...
1
vote
0answers
16 views

Macbook Pro not starting after multiple drops.

I've found a 'cheap' Macbook Pro mid 2012 13" laptop for sale on eBay and it would seem to be a great bargain if I were to get it. Even with all the repair costs, about half the price of a fully ...
1
vote
0answers
111 views

Keys not working after cleaning under key caps [macbook pro early 2008]

I was using my father's computer while mine was in the shop, and thought I would clean out under the keyboard to be nice. Unfortunately, I managed to break his D key in the process. Needless to say, ...
1
vote
0answers
24 views

What does the repair through Apple of the standby button of an iPhone 4S cost?

As the title states. Has anyone done such a repair by Apple? I asked Apple Care but they couldn't tell me a price. I don't have guarantee anymore.
1
vote
0answers
487 views

iPad 2 develops “ghost touch” after replacing glass panel

I have a 16 GB iPad 2 GSM which I accidentally dropped on the floor face-down and the glass panel developed huge cracks. In India, Apple does not replace any part of the iDevices, and doing this voids ...
1
vote
0answers
77 views

How performance of Macbook Air 13" mid-2011 battery from iFixit compares to the original one?

Please share your performance of the replacement battery as sold by iFixit (I'm interested in the New one, not B-Stock) as compared to the original battery from Apple for Macbook Air 13" mid-2011 ...
1
vote
0answers
57 views

What to do if repairing one disk made the other unrecognized?

Originally I had two drives, an HDD and an SSD (my boot drive). The HDD had a 100gb partition on it that used to have windows installed on it, but that partition got locked and became unusable. When I ...
1
vote
0answers
293 views

Kernel Panic after diy repair

I exchanged the broken screen of a MBP7,1 with the screen of a MB6,1. Upgraded the ram to 8gb and switched to ssd, then installed osx 10.9. Reseted the PRAM and SMC. Everything went pretty well ! ...
0
votes
0answers
16 views

Unnable to dismount my fusiondrive - I removed one physical volume

I bought a Macbook Pro Retina 13 w/ 128 flash. When I try to put all my stuff on it I verified that it doesn't fit. So my friend pick an 128 SDXC card and made a Fusion drive with my standard internal ...
0
votes
0answers
30 views

Is it OK to remove files from any directory named “Caches”?

[I'm not looking for dire warnings from my explanation of why I'm asking this question as I'm aware of the possible consequences and willing to take the chances (and to reload my entire system) but ...
0
votes
0answers
55 views

Mac OS X internet repairing

I try to repair OS X on my empty second-hand macbook air 2011. I boot it into internet repair mode, it donwload's OS X, and give's me Apple ID authorization form, I use my Itunes apple id, and after ...
0
votes
0answers
37 views

Replacement Battery for iPod Video Works temporarily

I have an iPod video that needed a replacement battery due to it not holding a charge and only working while the iPod was plugged into an outlet or computer. After the first replacement the iPod ...
0
votes
0answers
113 views

MacBook Pro only recognizes HDD with back cover off

I replaced my 13" Mid-2012 MBP's optical drive with an SSD the other day, but now I'm having problems with the old HDD that was in there. It booted once or twice after installation with the SSD ...
0
votes
0answers
77 views

How do I proceed with a wet iphone repair

My iphone 5s got water spilled on it and had water trapped inside the screen. After trying the "rice trick" for about 36 hours it still had water inside the screen making the touch feature work ...
0
votes
0answers
81 views

Replaced Ipod video hard drive and battery, now won't start. Did I accidentally kill the hard drive?

As I said in the title, I've been trying to revive an old 5th gen ipod video. I replaced the hard drive, screen, and battery. At first it wouldn't boot, only giving sad ipod error. Then out of ...
0
votes
0answers
181 views

How can I discover the type of replacement screws I need?

I'm looking for 3 replacement screws for my MacBook Unibody (late 2008, model 4,1 A1278), but I can't seem to find a proper set of case replacement screws ANYWHERE! There are 3 types of case screws, ...
0
votes
0answers
262 views

Can epoxy glue damage any of the iPhone surfaces?

I managed to drop my iPhone 4 an the black plastic rim has chipped off a tiny bit in places. I don't feel like paying for a full repair for a blemish, so I was thinking of just coating the dings with ...
0
votes
0answers
837 views

Macbook 3,1 (2007 White Model) works slow and lags

For the past year my Macbook has be getting slower, lauder and lags constantly... The lags range from switching spaces to changing a language or even typing an input. It almost never craches, but it ...