Questions centering on repair of Apple hardware or software.

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8
votes
1answer
2k views

Is the lock screen PIN secure enough when sending in for repair?

The button on my wife's iPhone 4 has become unresponsive and I would like to get it repaired. Like most people, the phone contains important emails, documents and photos which she would not like to ...
0
votes
2answers
21 views

How to change Macbook Pro (late 2013) screen and top cover

I had an crash accident with my MBPro (late 2013). MB fall down and crashed to its top left corner. There is a damage to unibody (its not so big problem for me, I can live with it) but there is ...
10
votes
10answers
13k views

Can I trust Apple Store's employees with my laptop?

This might be a bizarre but crucial question, can I fully trust leaving my laptop in repairs (Genius Bar) while they have full access to it ? I recently went to the genius bar to get my display ...
2
votes
2answers
111 views

Does AppleCare care if I've modded my machine?

I have a 15" MacBook Pro whose SuperDrive I have removed and added a ssd. It's been running well like this everyday for 30 months. I was using it the other day, and the video started to freak out ...
1
vote
4answers
805 views

How is Apple repairing iPhone 5 with damaged glass at the genius bar?

iMore reported back in September that Apple retail stores would soon gain the capability to replace the glass in front of the screen in the store. Has anyone had a repair quoted or performed for an ...
1
vote
2answers
862 views

Plug headphone not support with macmini

I have a Macmini 4,1. I tried to use plug headset with mic for skype call, but it doesn't work. I can hear the voice from the other end, but my voice can't be heard on the other end. I tried with two ...
0
votes
2answers
2k views

Fix slow startup after utility disk repair on a SSD

I have a 250Gb Samsung SSD 840 series with Trim support enabled installed on a mid-2009 13" Macbook pro running Snow Leopard (10.6.8, 2.26GHz, 8Gb of RAM) and I experience extremely slow startup after ...
0
votes
3answers
231 views

Replacement battery for Macbook Air 2011: equal to or better than original

I need to replace a battery for my Macbook Air 13" mid-2011. There is no Apple's own repair service where I live, and I'm fairly savvy with electronics to do my own repairs. How can I identify ...
1
vote
0answers
44 views

How performance of Macbook Air 13" mid-2011 battery from iFixit compares to the original one?

Please share your performance of the replacement battery as sold by iFixit (I'm interested in the New one, not B-Stock) as compared to the original battery from Apple for Macbook Air 13" mid-2011 ...
0
votes
3answers
44 views

Which parts of MBA-13" mid-2011 can be upgraded?

Which parts (if any) in Macbook Air 13" mid-2011 can be upgraded to either: an original part from a later version of Macbook Air/Pro or a third-party component which has a better performance/extra ...
1
vote
2answers
287 views

MacBook Pro retina, hardware repair - advice

A pair of weeks ago I spilled coffee on my MacBook Pro Retina 15'' (MacBookPro10,2, Early 2013), and now I just received the quote from the customer support centre. It's a 3rd party authorized ...
0
votes
0answers
156 views

iPhone 5s touch screen is extremely buggy after repair

My iPhone 5s fell out of my pocket and smashed the glass. Everything still worked perfectly. The touch screen was just as responsive as ever, and Touch ID worked fine. I had the glass (whole screen ...
1
vote
1answer
55 views

A1208 2006 Intel iMac Power Supply “Power Good” voltage?

This might be a bit specific, but I am trying to test a trashed A1208 Intel iMac (Late 2006 17" Model). The power supply is dead (Fuse was blown, bypassed with a wire and bang poof a resistor and ic ...
0
votes
0answers
27 views

Replaced Ipod video hard drive and battery, now won't start. Did I accidentally kill the hard drive?

As I said in the title, I've been trying to revive an old 5th gen ipod video. I replaced the hard drive, screen, and battery. At first it wouldn't boot, only giving sad ipod error. Then out of ...
2
votes
2answers
383 views

Conditions for repair at Apple Store

Last time I was in an Apple Store, they suggested they could repair the Super Drive on my MacBook Pro (2010) when I next came in. Of course, it is out of warranty, so there will be a charge. But, are ...
2
votes
6answers
9k views

Best replacement for MacBook Air MagSafe 2 cable (OEM or 3rd party?)

My MagSafe 2 cable for my 2012 MacBook Air stopped working. Took it into Apple store where I had bought my MacBook Air, and sure enough it was the excessive cat chew marks that had degraded it*. Can ...
0
votes
1answer
3k views

Scheduling Appointments for iPhone Repair at the Apple Store?

In our IT department we have two iPhones 5 with cracked screens and we need to get them fixed. I've gone to the Apple Store personally for my iPod Touch 4G, and I was required to schedule an ...
1
vote
2answers
2k views

iMac extremely slow suddenly

Mum's Mid 2007 iMac suddenly became extremely slow a few days ago. It takes over an hour to boot, and once booted it beachballs almost constantly in every app. Clicking an icon on the desktop takes a ...
0
votes
2answers
8k views

Screen Scratch Repair - Early 2013 15" MacBook Pro w/ Retina Display

:( Not a good day. I just cleaned the screen of my rMBP using my usual kit. A lint free microfiber cloth and my AM screen cleaning fluid. However there must have been a small particle of something ...
1
vote
1answer
15 views

Is LCD digitizer different on iPad 2 for different languages?

I have an iPad 2 from Japan as like to have ability to input Japanese characters. When recently trying to replace the screen and Wi-Fi antennae I managed to damage the LCD. Before I go out and buy a ...
1
vote
0answers
26 views

What to do if repairing one disk made the other unrecognized?

Originally I had two drives, an HDD and an SSD (my boot drive). The HDD had a 100gb partition on it that used to have windows installed on it, but that partition got locked and became unusable. When I ...
8
votes
1answer
341 views

Which MacBook screen should I buy?

My wife broke the screen on her MacBook. I want to buy a replacement and try to put it in myself. How do I determine the correct screen to buy? It is a 13.3" screen. But, the computer is several years ...
0
votes
0answers
462 views

What's the best adhesive to use when reattaching an iPhone 5 home button?

I've carried out a couple of repairs on my iPhone 5 over the last fortnight, including replacing the screen. I detached the home button from its mounting in the original screen, and placed it in the ...
1
vote
1answer
63 views

Macbook Pro 15" Mid 2010 Keycap problem

I am having a problem with my "a" key sticking. The key is clean, but I looked at some diagrams and compared them to my key, and it seems that the top pin on the scissor mechanism has snapped off or ...
5
votes
7answers
115k views

Cracked iPad display - What are my options?

I've had my 3rd generation iPad for only five months, and I've tried hard to keep it in pristine condition. I always had it in its case, and was very mindful of what I did with it. Unfortunately one ...
1
vote
1answer
30 views

What does it mean when Repair Disk takes just a few seconds to complete?

I have the flashing finder icon problem. When I boot from DVD, I cannot choose the disk as Startup Disk. However, it appears in Disk Utility. When I run Repair Disk I can see the disk, and that it has ...
2
votes
3answers
54 views

Save it or replace it?

I have an mid 2009 MacBook Pro 13" (processor: 2.26 GHz Intel Core 2 Duo, memory: 2 GB 1067 MHz DDR3, HDD: 160 GB SATA) and it has started giving me trouble a few months ago. It runs on Max OS 10.7.5 ...
0
votes
2answers
157 views

Where can I find a replacement screen for my 13" MBP?

I have purchased Macbook Pro 13 inch, and it was shipped by DHL, but when I received it, the screen was damaged. So, I want to buy a new one. Where I can find it? Because I want to buy and install it. ...
2
votes
2answers
1k views

Are L-shaped and T-shaped Magsafe 1 interchangeable? [duplicate]

I want to buy replacement Magsafe 1 cable for my MBP 17" Late 2011, and they are available in two options — L-shaped and T-shaped. My computer was shipped with L-shaped connector, however I want to ...
2
votes
2answers
182 views

Repairing/ Fixing/ Finding parts for very old Macbooks?

I'm using a Macbook Pro 13" mid 2010 model and I recently had a visit at the service centre to purchase a new battery. Out of curiosity, I initiated a conversation to understand more about repairing ...
0
votes
1answer
2k views

How to recover my harddrive if I can't see it in the disk utility

I have a 2007 aluminium iMac which I upgraded months ago to Mavericks. Today it locked up and I held the power button to shut it down and cannot get it to start again. I get the flashing folder ? icon ...
0
votes
1answer
297 views

How much does replacing the screen of iPod touch 4th gen cost in India? [closed]

I have an iPod touch 4th generation, 32GB. Broke the screen and since then it doesn't even charge. I am in Hyderabad, India, and I would appreciate a locally available answer.
1
vote
0answers
116 views

Kernel Panic after diy repair

I exchanged the broken screen of a MBP7,1 with the screen of a MB6,1. Upgraded the ram to 8gb and switched to ssd, then installed osx 10.9. Reseted the PRAM and SMC. Everything went pretty well ! ...
0
votes
1answer
190 views

How to get Apple to repair iPhone under statutory warranty?

My iphone 5's battery after a bit more than a year is dying. I bought the iPhone via the German Apple Online Store. Hence I have 24 months of EU statutory warranty. The iPhone is otherwise in great ...
1
vote
1answer
178 views

Sourcing a replacement graphics card for an iMac

I have a Early-2009 2.93 GHz 24" iMac, which has a faulty graphics card. I'm keen to try replacing it myself using this excellent guide. Unfortunately the guide doesn't mention any advice on ...
0
votes
2answers
39 views

How do I make sure I purchase the correct replacement gfx card for my iMac?

I have a 24" Early 2009 iMac, and it has a faulty graphics card (detailed here). I'm obviously no longer under warranty or applecare, and I'd like to try to replace the part myself. I'm unsure about ...
1
vote
2answers
177 views

Scratch on MacBook Pro LCD screen (not the glass)

I was replacing a rather broken piece of glass on my macbook pro 13" and got impatient toward the end, managing to slip and scratch the LCD screen itself. Before I cover it up with the new piece of ...
13
votes
6answers
4k views

The iPhone home button is sometimes unresponsive. How can I fix it?

I've noticed that my iPhone 4's home button does not work very well. Sometimes I have to press it multiple times, or press it very hard to get it to register a click. Sometimes it will detect a ...
0
votes
5answers
5k views

Old iPad 2 with cracked screen - what trade-up/repair is available and is it worth using?

I have an unused, approximately 1.5-year-old, iPad 2 (32Gig with 3G). It has a slight crack in one corner of the screen - it's noticeable but not a complete hindrance to anyone using it. I've just ...
2
votes
2answers
2k views

Apple charger port magnet has lost it's pull

My friends laptop was dropped and fell directly on the power charging connector as it was connected to the charger. Now the port still works, but the strength of the magnet that holds the connector ...
7
votes
3answers
13k views

How can I repair an NTFS partition from Lion?

What free tool can I use to repair an NTFS partition under Lion. I already have Tuxera NTFS on it and I do not want to install windows for this task.
7
votes
4answers
5k views

How can I keep my fan from staying at full speed after replacing the hard drive?

I replaced a hard drive in a 2011 iMac (Core i7), though it was a standard hard drive and didn't have a location for the S.M.A.R.T. cord. (Or at least I think that's what it was.) Since then, the ...
1
vote
3answers
8k views

How do I repair movies with “invalid public movie atoms”?

I've got a movie file that gives me the following error every time it opens in any QuickTime based player: The movie could not be opened. An invalid public movie atom was found in the movie. ...
1
vote
2answers
810 views

Are the 4 LCD screws to fix the LCD replacement in an iPad critical?

I just successfully replaced the front glass of my 3th Gen iPad WiFi, but when I cleaned up my desk, I found out I forget to use the 4 LCD screws: Is it worth it working another hour to open up ...
0
votes
0answers
170 views

After repairing screen my iPhone 4 has 'death strips'

I cracked my apple iPhone about 2 months ago and repaired it using a video off the internet. This all was working fine, until I broke the screen again (but this time I did not crack it, instead i ...
1
vote
1answer
524 views

Damage replacement plan / Insurance for Mac Book Pro?

I used to own a Dell with a pretty beefy replacement plan. When I bought my MBP, I asked if there was any similar coverage and the "genius" said no. I search around online and found a company called ...
-1
votes
1answer
53 views

iPad cracked and keeps wacking out!

I don't really know how it got cracked but it's cracked!! Now that it's cracked it wacks out like when I type different stuff! It won't do anything I want it to!
0
votes
1answer
9k views

remove scratch from iPhone 5 front glass

Because I thought the gorilla glass of the iPhone 5 is pretty tuff I decided to omit a screen protection. Unfortunaltey now I have a very thin and subtle but very long (6 cm) scratch on the front ...
0
votes
0answers
136 views

How to create an OS X recovery USB stick in Ubuntu

So I have a working ISO for OS X 10.7, buy my MBP's GPT is borked and the ISO is on an Ubuntu box. Is there any way I can make a bootable USB from the ISO to repair/install OS X on the MBP?
0
votes
2answers
5k views

What screwdriver size is needed for MacBook Pro mid 2012 back cover?

What screwdriver size is needed for MacBook Pro mid 2012 back cover? According to iFixit's teardown the Philips #00 should be used for the "lower case". Is the lower case a synonym for the "back ...