Questions centering on repair of Apple hardware or software.

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2
votes
6answers
15k views

Best replacement for MacBook Air MagSafe 2 cable (OEM or 3rd party?)

My MagSafe 2 cable for my 2012 MacBook Air stopped working. Took it into Apple store where I had bought my MacBook Air, and sure enough it was the excessive cat chew marks that had degraded it*. Can ...
4
votes
2answers
519 views

How can I repair a slightly scratched MacBook Air screen?

I have a mid-2011 MacBook Air, whose screen has attracted some unsightly but superficial scratches. They look like smudges, but I suspect a layer of coating (or similar) has come off. Most likely, ...
1
vote
1answer
64 views

HFS+ invalid number of allocation blocks

Okay so a few days ago I wanted to install Ubuntu GNOME over regular Ubuntu and it gave me the option to automatically overwrite my Ubuntu installation (that I had on a separate partition from my OS X ...
1
vote
1answer
2k views

Hide/Fix Macbook Pro Retina Screen Scratch

I noticed that I have a small scratch on my Macbook Pro Retina's screen. When this has happened on my desktop LCDs I've used some Vaseline to hide it. While I know that doesn't actually fix it I am ...
1
vote
1answer
8k views

Replacing rubber spring/cup under Tab key cap

To make a long question short: What's the proper way to replace a rubber spring (inverted cup-like thing) under a keycap, specifically the Tab key on a unibody design MacBook Pro or Air? Details: I ...
1
vote
1answer
96 views

Macbook Pro 15" Mid 2010 Keycap problem

I am having a problem with my "a" key sticking. The key is clean, but I looked at some diagrams and compared them to my key, and it seems that the top pin on the scissor mechanism has snapped off or ...
4
votes
1answer
368 views

throughout repairing, Apple provide a macbook?

I am thinking to give my macbook pro to apple service. Because on the right side, USB, hdmi and sd card reader are not working. According to the people in the store, it will take about 3-5 days to fix ...
1
vote
1answer
57 views

Magic Trackpad stuck battery

I have a Magic Trackpad that sat unused in a work drawer for a few months. Like a total noob, I neglected to remove the batteries. I recently reconfigured my workspace and decided to start using ...
1
vote
1answer
134 views

Verify disk reports error, recovery os repair + fsck says disk is fine

After my time machine backups got stuck to finish at some point, I decided to do a disk check using disk util. I'm getting the following output while running "verify disk": The volume ...
1
vote
2answers
31 views

Old iPad not charging

Old ipad charging indicator comes on but doesn't hold a charge. Doesn't build charge either? Any suggestions already tried cable and new transformer.
1
vote
1answer
40 views

How can I fix a broken MBP camera cable?

While I was upgrading my early 2011 13" MBP's HDD to an SSD by the instructions on iFixit, I think I broke my camera cable. When I tried to talk to my friends on Google Hangouts later that day, my ...
2
votes
1answer
55 views

Can I move my logic board between different models of MacBook Air?

If I take out my logic board in my MacBook Air 2011 11-inch i5 2 GB RAM and put in a MacBook Air 2011 11-inch i7 4 GB RAM, will it work? If not why?
2
votes
2answers
863 views

Repairing/ Fixing/ Finding parts for very old Macbooks?

I'm using a Macbook Pro 13" mid 2010 model and I recently had a visit at the service centre to purchase a new battery. Out of curiosity, I initiated a conversation to understand more about repairing ...
0
votes
0answers
20 views

Is it OK to remove files from any directory named “Caches”?

[I'm not looking for dire warnings from my explanation of why I'm asking this question as I'm aware of the possible consequences and willing to take the chances (and to reload my entire system) but ...
1
vote
1answer
76 views

Opening up your MacBook and how to avoid static electricity

Static electricity can exert incredibly high voltages (upward of a thousand volts) which can zap sensitive equipment. Hence, all videos that explain opening up your Mac feature some form of ...
0
votes
1answer
44 views

Do I have to replace the LCD if the iPad screen is cracked?

I have an iPad 2 that my grandson dropped and the screen is now cracked around the edge, none of the cracks extend into the touch area of the screen. All of the cracks are in the outside edge where ...
1
vote
0answers
3k views

What's the best adhesive to use when reattaching an iPhone 5 home button?

I've carried out a couple of repairs on my iPhone 5 over the last fortnight, including replacing the screen. I detached the home button from its mounting in the original screen, and placed it in the ...
0
votes
0answers
41 views

Mac OS X internet repairing

I try to repair OS X on my empty second-hand macbook air 2011. I boot it into internet repair mode, it donwload's OS X, and give's me Apple ID authorization form, I use my Itunes apple id, and after ...
0
votes
1answer
7k views

Scheduling Appointments for iPhone Repair at the Apple Store?

In our IT department we have two iPhones 5 with cracked screens and we need to get them fixed. I've gone to the Apple Store personally for my iPod Touch 4G, and I was required to schedule an ...
11
votes
10answers
23k views

Can I trust Apple Store's employees with my laptop?

This might be a bizarre but crucial question, can I fully trust leaving my laptop in repairs (Genius Bar) while they have full access to it ? I recently went to the genius bar to get my display ...
5
votes
1answer
87 views

How to know if Apple service staff copied my private data?

Tomorrow I will collect my iMac 27 from the service, after they have replaced the screen (due to yellowish smudges). To my surprise, I was requested to give them my password. I did not expect they ...
0
votes
2answers
27 views

Iphone 5 Replacement Program

I purchased my Iphone 5 in New-York but i live in London, may Apple restrict me from replacing the Power/Sleep button outside of the US?
0
votes
1answer
30 views

Touchscreen troubles

I recently had my screen replaced on my I phone 5c from a vender in our local mall. The screen had been previously cracked for about 6 mnths and functioned fine until I dropped the phone after being ...
0
votes
2answers
611 views

Apple did not repair my 'hairline cracked' screen because of water damage? Why? What is the relation?

This morning I took my iphone 5c to the genius bar and they refused to repair my cracked screen of the iphone initially agreeing to repair and then backing off citing waterdamage? Why? What is the ...
1
vote
1answer
34 views

Name of a part inside 2012 MBP 15", below RAM slots, little pins to keep bottom cover from hitting electronics

I am trying to figure out the name of a tiny black doohicky part inside my 2012 15" Macbook Pro (unibody, non-retina). It's right below the RAM slots, between the RAM and the battery when you open up ...
0
votes
1answer
197 views

Replacement parts for Macbook Air (13-inch, Early 2008) - broken hinge problem?

I have a "MacBook Air (13-inch, Early 2008)" with a broken hinge problem. I'm presently outside the US and wont be able to go into a Genius Bar anytime soon. Besides, the laptop is far outside the ...
2
votes
0answers
44 views

My computer may be dead. Help!

Early 2011 13" MBP, formerly 500GB HDD but changed to a 620GB DIY Fusion Drive a few weeks ago. I've been on Yosemite since the first days of the Public Beta, but starting earlier today my computer ...
-1
votes
1answer
30 views

got a macbook pro 2010 6,2… can i use ram from 6,1 macbook?

I've got to send my 2010 macbook pro 6,2 in for repairs. The MLB tested bad in the apple store. They'll replace that and anything else that's wrong for a flat $310, which seems like a fair price. ...
0
votes
6answers
7k views

Old iPad 2 with cracked screen - what trade-up/repair is available and is it worth using?

I have an unused, approximately 1.5-year-old, iPad 2 (32Gig with 3G). It has a slight crack in one corner of the screen - it's noticeable but not a complete hindrance to anyone using it. I've just ...
0
votes
1answer
155 views

Pulled too hard when opening iPhone. Did this kill my iPhone 5 screen?

So I bought a replacement home button for my iPhone 5. I tried to gently lift the screen with a suction tool, but when it finally lifted, it yanked something off and now the screen won't work :( I ...
0
votes
0answers
29 views

Replacement Battery for iPod Video Works temporarily

I have an iPod video that needed a replacement battery due to it not holding a charge and only working while the iPod was plugged into an outlet or computer. After the first replacement the iPod ...
5
votes
7answers
130k views

Cracked iPad display - What are my options?

I've had my 3rd generation iPad for only five months, and I've tried hard to keep it in pristine condition. I always had it in its case, and was very mindful of what I did with it. Unfortunately one ...
0
votes
2answers
31 views

i phone 5 screen replacement

Is there a difference between these two replacement parts ? 60 Dollars 55 Dollars 30 Dollars or is there another one you would recommend ? I am starting to repair IPhones and would like some ...
0
votes
2answers
14k views

Screen Scratch Repair - Early 2013 15" MacBook Pro w/ Retina Display

:( Not a good day. I just cleaned the screen of my rMBP using my usual kit. A lint free microfiber cloth and my AM screen cleaning fluid. However there must have been a small particle of something ...
6
votes
3answers
2k views

Where can I purchase repair parts for Apple products?

I have an old iMac G4 that's well beyond being supported in any capacity by Apple. Two years ago, when taking it apart to upgrade the hard drive and CD drive, I accidentally severed the connector on ...
0
votes
0answers
71 views

MacBook Pro only recognizes HDD with back cover off

I replaced my 13" Mid-2012 MBP's optical drive with an SSD the other day, but now I'm having problems with the old HDD that was in there. It booted once or twice after installation with the SSD ...
0
votes
1answer
24 views

Installed a new LCD screen on iPod but concerned to charge

As stated, I just installed a new ipod touch 4th generation LCD. As many youtube tutorial layout I went ahead after installing my LCD to power on the screen. However, here is my dilemma, the battery ...
2
votes
0answers
32 views

How to determine what the repair people did to fix my MacBook?

Recently, my MacBook stopped powering up. When pressing the power button, nothing at all happened. The usual green-yellow light on the power supply appeared normal, but no lights or sounds came from ...
1
vote
0answers
386 views

iPad 2 develops “ghost touch” after replacing glass panel

I have a 16 GB iPad 2 GSM which I accidentally dropped on the floor face-down and the glass panel developed huge cracks. In India, Apple does not replace any part of the iDevices, and doing this voids ...
0
votes
0answers
56 views

How do I proceed with a wet iphone repair

My iphone 5s got water spilled on it and had water trapped inside the screen. After trying the "rice trick" for about 36 hours it still had water inside the screen making the touch feature work ...
1
vote
3answers
3k views

Fix slow startup after utility disk repair on a SSD

I have a 250Gb Samsung SSD 840 series with Trim support enabled installed on a mid-2009 13" Macbook pro running Snow Leopard (10.6.8, 2.26GHz, 8Gb of RAM) and I experience extremely slow startup after ...
8
votes
1answer
4k views

Is the lock screen PIN secure enough when sending in for repair?

The button on my wife's iPhone 4 has become unresponsive and I would like to get it repaired. Like most people, the phone contains important emails, documents and photos which she would not like to ...
0
votes
2answers
418 views

How to change Macbook Pro (late 2013) screen and top cover

I had an crash accident with my MBPro (late 2013). MB fall down and crashed to its top left corner. There is a damage to unibody (its not so big problem for me, I can live with it) but there is ...
2
votes
2answers
150 views

Does AppleCare care if I've modded my machine?

I have a 15" MacBook Pro whose SuperDrive I have removed and added a ssd. It's been running well like this everyday for 30 months. I was using it the other day, and the video started to freak out ...
1
vote
4answers
1k views

How is Apple repairing iPhone 5 with damaged glass at the genius bar?

iMore reported back in September that Apple retail stores would soon gain the capability to replace the glass in front of the screen in the store. Has anyone had a repair quoted or performed for an ...
1
vote
2answers
2k views

Plug headphone not support with macmini

I have a Macmini 4,1. I tried to use plug headset with mic for skype call, but it doesn't work. I can hear the voice from the other end, but my voice can't be heard on the other end. I tried with two ...
0
votes
3answers
473 views

Replacement battery for Macbook Air 2011: equal to or better than original

I need to replace a battery for my Macbook Air 13" mid-2011. There is no Apple's own repair service where I live, and I'm fairly savvy with electronics to do my own repairs. How can I identify ...
1
vote
0answers
67 views

How performance of Macbook Air 13" mid-2011 battery from iFixit compares to the original one?

Please share your performance of the replacement battery as sold by iFixit (I'm interested in the New one, not B-Stock) as compared to the original battery from Apple for Macbook Air 13" mid-2011 ...
0
votes
3answers
142 views

Which parts of MBA-13" mid-2011 can be upgraded?

Which parts (if any) in Macbook Air 13" mid-2011 can be upgraded to either: an original part from a later version of Macbook Air/Pro or a third-party component which has a better performance/extra ...
1
vote
2answers
1k views

MacBook Pro retina, hardware repair - advice

A pair of weeks ago I spilled coffee on my MacBook Pro Retina 15'' (MacBookPro10,2, Early 2013), and now I just received the quote from the customer support centre. It's a 3rd party authorized ...