Questions centering on repair of Apple hardware or software.

learn more… | top users | synonyms

3
votes
8answers
26k views

Best replacement for MacBook Air MagSafe 2 cable (OEM or 3rd party?)

My MagSafe 2 cable for my 2012 MacBook Air stopped working. Took it into Apple store where I had bought my MacBook Air, and sure enough it was the excessive cat chew marks that had degraded it*. Can ...
1
vote
1answer
6k views

What's the best adhesive to use when reattaching an iPhone 5 home button?

I've carried out a couple of repairs on my iPhone 5 over the last fortnight, including replacing the screen. I detached the home button from its mounting in the original screen, and placed it in the ...
1
vote
2answers
1k views

How can I repair a broken key of a new MacBook Pro 15'' Retina 2015?

I have bought a new macbook pro 15" retina in March 2015, but with less than 1 month of usage, I feel that my enter key is very loose and probably (or almost) broken. Maybe it's not broken and the ...
1
vote
3answers
2k views

What is the relation between water damage and a cracked iPhone screen?

This morning I took my iphone 5c to the genius bar and they refused to repair my cracked screen of the iphone initially agreeing to repair and then backing off citing water damage. My iPhone is in ...
1
vote
0answers
57 views

How can I repair hdd using Disk Utility if First Aid options (Repair, Verify) are all greyed out?

Would really appreciate any help in fixing an external drive so can use with my Mac again. I had a power loss & when computer rebooted it was unable to see the attached Freecom 320Gig Hdd (FAT32 ...
0
votes
1answer
31 views

My login keychain cannot be found. I have Keychain access but no Keychain repair option. OS X El Capitan

My login keychain cannot be found. I have Keychain access but no Keychain repair option in the drop down menu. I am unclear if I have erased something in error, or if this is a common issue?
0
votes
0answers
49 views

Terminal Error: pointer being freed was not allocated *** set a breakpoint in malloc_error_break to debug - Unable to Repair Permissions

I'm getting an error when I open Terminal saying: login(495,0x7fff77186000) malloc: *** error for object 0x7f8cdad0b780: pointer being freed was not allocated *** set a breakpoint in ...
2
votes
1answer
1k views

HFS+ invalid number of allocation blocks

Okay so a few days ago I wanted to install Ubuntu GNOME over regular Ubuntu and it gave me the option to automatically overwrite my Ubuntu installation (that I had on a separate partition from my OS X ...
2
votes
1answer
4k views

Hide/Fix Macbook Pro Retina Screen Scratch

I noticed that I have a small scratch on my Macbook Pro Retina's screen. When this has happened on my desktop LCDs I've used some Vaseline to hide it. While I know that doesn't actually fix it I am ...
11
votes
7answers
22k views

How can I keep my fan from staying at full speed after replacing the hard drive?

I replaced a hard drive in a 2011 iMac (Core i7), though it was a standard hard drive and didn't have a location for the S.M.A.R.T. cord. (Or at least I think that's what it was.) Since then, the ...
-1
votes
0answers
28 views

My iPhone broke and had to get replaced; how do I pair my apple watch to this new phone and can I do this without erasing it?

My iPhone screen cracked. I made a backup of the phone and took it in to the Apple Store for repair. The phone body was actually bent, so they gave me a new phone. Before we wiped the old phone we did ...
3
votes
1answer
180 views

I dropped my iPhone 5c and it cracked; now the screen is changing colors

Can I just get a new screen and is it not covered under AppleCare?
1
vote
1answer
11k views

remove scratch from iPhone 5 front glass

Because I thought the gorilla glass of the iPhone 5 is pretty tuff I decided to omit a screen protection. Unfortunaltey now I have a very thin and subtle but very long (6 cm) scratch on the front ...
0
votes
1answer
2k views

Pulled too hard when opening iPhone. Did this kill my iPhone 5 screen?

So I bought a replacement home button for my iPhone 5. I tried to gently lift the screen with a suction tool, but when it finally lifted, it yanked something off and now the screen won't work :( I ...
1
vote
1answer
212 views

iPhone 6 Logic Board Water Damage Clean/Repair

I'm aware of this question, however it doesn't solve my problem. Today I bought a water damaged iPhone 6 at a good price, thinking that since I am pretty decent at repairing iPhones (and fixing water ...
0
votes
1answer
205 views

I know my battery should be replaced, but is that all of the problem? (Update)

Updated: I am using a MacBookPro8,1 with a non-replaceable battery. Recently that battery charging status was saying,Replace soon. But it was working fine and kept enough charge for my daily works. So ...
0
votes
0answers
11 views

Fixing Smear On LCD Panel

The protective glass covering the LCD of my Macbook pro cracked and while I was making smooth progress in removing it, my hand slipped and left a smear on the LCD along with a small scratch from my ...
3
votes
1answer
74 views

How to become Apple iOS certified technician? is ACMT enough?

I cant find if ACMT (Apple Certified Mac Technician) cover also iOS devices, I work in big company full of iPhones and we send to repair at least 10 iPhones every month so it will be better to repair ...
1
vote
1answer
32 views

MacBook Pro replacment battery recommendations [closed]

I need to replace the battery in my MacBook Pro early 2011. Since my Mac is quite old I am looking for less expensive non-original replacement battery. I only need it to get me through one more year. ...
1
vote
3answers
5k views

iMac extremely slow suddenly

Mum's Mid 2007 iMac suddenly became extremely slow a few days ago. It takes over an hour to boot, and once booted it beachballs almost constantly in every app. Clicking an icon on the desktop takes a ...
1
vote
1answer
4k views

How to deactivate Adobe CS6 install on a damaged/corrupt mountain lion OS hard disk?

I have tried running the disk utility repair tool on my Mac OS HD to no avail. So I moved on to backing as many files (Documents, iPhoto Library, Desktop Data etc...) as I could through my Windows ...
1
vote
1answer
41 views

Big black rectangle

A big black rectangle is slowly overtaking the screen on my macbook. It is all frozen can't do anything. Any suggestions?
9
votes
1answer
8k views

Is the lock screen PIN secure enough when sending in for repair?

The button on my wife's iPhone 4 has become unresponsive and I would like to get it repaired. Like most people, the phone contains important emails, documents and photos which she would not like to ...
0
votes
3answers
1k views

How to change Macbook Pro (late 2013) screen and top cover

I had an crash accident with my MBPro (late 2013). MB fall down and crashed to its top left corner. There is a damage to unibody (its not so big problem for me, I can live with it) but there is ...
0
votes
0answers
24 views

How can I fix my external HDD?

So, my mac suddenly restarted because of an error. I was downloading some files in my external HDD when it happened. When my macbook started up, I could not open my external HDD, I tried to repair it, ...
0
votes
1answer
8 views

Just installed new screen on wife's 5s, getting weird ghosting/burn effect

My wife's 5s screen cracked and for the holidays I had a friend of mine install a new screen on her phone. The only problem is, there's some weird issues going on. First, the outer edges of her screen ...
0
votes
0answers
18 views

How common are screen repairs for various iPhone models?

I'm trying to determine if the screen for the iPhone 6 is more prone to cracking (and thus repair) -- in a statistically significant sense -- than the screens for the iPhone 4, 4s, 5, 5s, and/or 5c. ...
0
votes
0answers
53 views

How to fix GUID hard drive corrupted to MBR?

I have a micro SD that suddenly stopped working. I tried everything on the internet (believe me, everything). I don't mind losing the data on it, I just want to be able to use it again. So here I go: ...
1
vote
2answers
357 views

Screen Blacks Out After Fans Run at Maximum

I inherited an iMac and it has an issue. It boots up fine but within the first five minutes the fans start to slowly ramp up to full speed. After about five to ten minutes of the fans running at full ...
0
votes
1answer
34k views

How to recover my harddrive if I can't see it in the disk utility

I have a 2007 aluminium iMac which I upgraded months ago to Mavericks. Today it locked up and I held the power button to shut it down and cannot get it to start again. I get the flashing folder ? icon ...
0
votes
3answers
20k views

Screen Scratch Repair - Early 2013 15" MacBook Pro w/ Retina Display

:( Not a good day. I just cleaned the screen of my rMBP using my usual kit. A lint free microfiber cloth and my AM screen cleaning fluid. However there must have been a small particle of something ...
1
vote
1answer
3k views

How do I get a CD version of El Capitan suitable for a Macbook Pro? [duplicate]

I have 2 Macs, and am downloading El Capitan from the app store. I want to see if I can install it on an older MacBook Pro that has a broken Command-R feature that prevents me from installing the OS. ...
0
votes
1answer
20 views

Is the 2011 Macbook Pro body equivalent to the 2012 model?

My mid-2012 Macbook Pro's body is damaged beyond repair but the internal parts are still functional. Is it possible that I could assemble the parts into a 2011 body of the same size and have a ...
0
votes
0answers
20 views

Checking MacBook Pro for incipient hardware problems before Applecare runs out

My trusty Macbook Pro is nearing its third birthday and the end of Applecare. Is there anything I can do identify hardware components that are starting to degrade, so I can get them serviced before ...
0
votes
0answers
39 views

What is the correct Wireless module for a MacBook Pro A1398?

I have a MacBook pro with a non-working wireless. I'm looking to replace the module however there seems to be a ton of different modules and can't seem to choose the right one. Ebay seems to be ...
0
votes
0answers
58 views

Repair Disk failed

I try to repair a disk because my Mac still is on grey screen during start. I created a USB Yosemite bootable and I can use Terminal. I tried with: diskutil repairvolume disk0s2 But I get the ...
1
vote
1answer
195 views

iMac 8,1: where to put thermal sensor after SSD installation

I'm installing an SSD in an early 2008 iMac (8,1) which has a thermal sensor taped to the current hard drive. After reading nearly twenty threads on the subject I'm having difficulty determining what ...
3
votes
5answers
2k views

When is a MacBook Pro considered at 'end of life' and in need of replacement?

In a standard corporate environment with PCs they are replaced approximately every 36 months on a revolving schedule. In introducing Macs into the corporation, the IT department appears to be unable ...
0
votes
2answers
302 views

Unable to repair hard drive - due to volume assignment problem?

Disk utility and fsck [terminal] both agree that there is problem with my HD. I am curious if someone can help me figure out how I can deal with the problem. Terminal - Normal Mode MacBook-Pro:~ ...
1
vote
1answer
554 views

MacBook Pro, Mid-2014, SSD replacement

I own a MacBook Pro, Mid 2014, and its 256 SSD started facing problems almost 8 months after I bought it. I've been looking to replace it. I've read over at iFixit that you can replace it, But ...
0
votes
2answers
99 views

How can I put my iPhone 4 in DFU Mode if the Home button is broken and it is turned off?

So basically I have a tethered reboot iOS 6.1.4 on my iPhone 4. Recently the Home button broke and now I'm unable to put it into DFU Mode to turn it on. Is there a way I can put it in DFU Mode, or ...
0
votes
3answers
17k views

What screwdriver size is needed for MacBook Pro mid 2012 back cover?

What screwdriver size is needed for MacBook Pro mid 2012 back cover? According to iFixit's teardown the Philips #00 should be used for the "lower case". Is the lower case a synonym for the "back ...
1
vote
1answer
7k views

How to check if the screen replacement part for iPhone 5s is an original one? [closed]

I'm about to repair a broken screen for iPhone 5S at a non-official repair shop (as official repairs don't provide screen replacement in my region, only replace the whole phone for a fee). How can I ...
0
votes
1answer
149 views

Intact iPhone's display broken, how to make backup from locked phone?

My iPhone's display broke. The phone itself is intact, yet the screen stays black. iTunes on my recognizes the phone, I have synced with this Mac before. Yet when I want to make a backup of the phone, ...
12
votes
11answers
44k views

Can I trust Apple Store's employees with my laptop?

This might be a bizarre but crucial question, can I fully trust leaving my laptop in repairs (Genius Bar) while they have full access to it ? I recently went to the genius bar to get my display ...
1
vote
1answer
15k views

Replacing rubber spring/cup under Tab key cap

To make a long question short: What's the proper way to replace a rubber spring (inverted cup-like thing) under a keycap, specifically the Tab key on a unibody design MacBook Pro or Air? Details: I ...
0
votes
2answers
46 views

i phone 5 screen replacement

Is there a difference between these two replacement parts ? 60 Dollars 55 Dollars 30 Dollars or is there another one you would recommend ? I am starting to repair IPhones and would like some ...
0
votes
2answers
172 views

How to turn off iPhone 5 without having to use the screen or buttons

My buttons are broken and my phone is locked how do I turn it off and turn it back on again?
2
votes
1answer
5k views

Boot Camp partition broken and can't be repaired in OS X 10.10.4

Suddenly my Boot Camp partition vanished: not visible in Finder, not visible on startup. In Disk Utility I can see the volume, but it's broken (verification log): Verifying volume "disk0s4" Verifying ...
-2
votes
1answer
64 views

Should I just snap this metal bit off my iPhone 5?

I'm trying to replace my iPhone 5 battery, but there's this one stupid stripped screw that won't come out of the bottom metal battery cover. Would it be a bad idea to just cut that metal cover off, ...