Questions centering on repair of Apple hardware or software.

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1
vote
1answer
36 views

Big black rectangle

A big black rectangle is slowly overtaking the screen on my macbook. It is all frozen can't do anything. Any suggestions?
8
votes
1answer
7k views

Is the lock screen PIN secure enough when sending in for repair?

The button on my wife's iPhone 4 has become unresponsive and I would like to get it repaired. Like most people, the phone contains important emails, documents and photos which she would not like to ...
0
votes
3answers
1k views

How to change Macbook Pro (late 2013) screen and top cover

I had an crash accident with my MBPro (late 2013). MB fall down and crashed to its top left corner. There is a damage to unibody (its not so big problem for me, I can live with it) but there is ...
1
vote
1answer
4k views

Hide/Fix Macbook Pro Retina Screen Scratch

I noticed that I have a small scratch on my Macbook Pro Retina's screen. When this has happened on my desktop LCDs I've used some Vaseline to hide it. While I know that doesn't actually fix it I am ...
1
vote
3answers
1k views

What is the relation between water damage and a cracked iPhone screen?

This morning I took my iphone 5c to the genius bar and they refused to repair my cracked screen of the iphone initially agreeing to repair and then backing off citing water damage. My iPhone is in ...
1
vote
1answer
5k views

What's the best adhesive to use when reattaching an iPhone 5 home button?

I've carried out a couple of repairs on my iPhone 5 over the last fortnight, including replacing the screen. I detached the home button from its mounting in the original screen, and placed it in the ...
0
votes
0answers
23 views

How can I fix my external HDD?

So, my mac suddenly restarted because of an error. I was downloading some files in my external HDD when it happened. When my macbook started up, I could not open my external HDD, I tried to repair it, ...
0
votes
1answer
8 views

Just installed new screen on wife's 5s, getting weird ghosting/burn effect

My wife's 5s screen cracked and for the holidays I had a friend of mine install a new screen on her phone. The only problem is, there's some weird issues going on. First, the outer edges of her screen ...
0
votes
0answers
17 views

How common are screen repairs for various iPhone models?

I'm trying to determine if the screen for the iPhone 6 is more prone to cracking (and thus repair) -- in a statistically significant sense -- than the screens for the iPhone 4, 4s, 5, 5s, and/or 5c. ...
0
votes
0answers
38 views

How to fix GUID hard drive corrupted to MBR?

I have a micro SD that suddenly stopped working. I tried everything on the internet (believe me, everything). I don't mind losing the data on it, I just want to be able to use it again. So here I go: ...
1
vote
2answers
274 views

Screen Blacks Out After Fans Run at Maximum

I inherited an iMac and it has an issue. It boots up fine but within the first five minutes the fans start to slowly ramp up to full speed. After about five to ten minutes of the fans running at full ...
10
votes
7answers
20k views

How can I keep my fan from staying at full speed after replacing the hard drive?

I replaced a hard drive in a 2011 iMac (Core i7), though it was a standard hard drive and didn't have a location for the S.M.A.R.T. cord. (Or at least I think that's what it was.) Since then, the ...
3
votes
8answers
24k views

Best replacement for MacBook Air MagSafe 2 cable (OEM or 3rd party?)

My MagSafe 2 cable for my 2012 MacBook Air stopped working. Took it into Apple store where I had bought my MacBook Air, and sure enough it was the excessive cat chew marks that had degraded it*. Can ...
0
votes
1answer
30k views

How to recover my harddrive if I can't see it in the disk utility

I have a 2007 aluminium iMac which I upgraded months ago to Mavericks. Today it locked up and I held the power button to shut it down and cannot get it to start again. I get the flashing folder ? icon ...
0
votes
3answers
19k views

Screen Scratch Repair - Early 2013 15" MacBook Pro w/ Retina Display

:( Not a good day. I just cleaned the screen of my rMBP using my usual kit. A lint free microfiber cloth and my AM screen cleaning fluid. However there must have been a small particle of something ...
1
vote
1answer
1k views

How do I get a CD version of El Capitan suitable for a Macbook Pro? [duplicate]

I have 2 Macs, and am downloading El Capitan from the app store. I want to see if I can install it on an older MacBook Pro that has a broken Command-R feature that prevents me from installing the OS. ...
0
votes
1answer
18 views

Is the 2011 Macbook Pro body equivalent to the 2012 model?

My mid-2012 Macbook Pro's body is damaged beyond repair but the internal parts are still functional. Is it possible that I could assemble the parts into a 2011 body of the same size and have a ...
0
votes
0answers
20 views

Checking MacBook Pro for incipient hardware problems before Applecare runs out

My trusty Macbook Pro is nearing its third birthday and the end of Applecare. Is there anything I can do identify hardware components that are starting to degrade, so I can get them serviced before ...
0
votes
0answers
30 views

What is the correct Wireless module for a MacBook Pro A1398?

I have a MacBook pro with a non-working wireless. I'm looking to replace the module however there seems to be a ton of different modules and can't seem to choose the right one. Ebay seems to be ...
0
votes
0answers
45 views

Repair Disk failed

I try to repair a disk because my Mac still is on grey screen during start. I created a USB Yosemite bootable and I can use Terminal. I tried with: diskutil repairvolume disk0s2 But I get the ...
1
vote
1answer
151 views

iMac 8,1: where to put thermal sensor after SSD installation

I'm installing an SSD in an early 2008 iMac (8,1) which has a thermal sensor taped to the current hard drive. After reading nearly twenty threads on the subject I'm having difficulty determining what ...
3
votes
5answers
2k views

When is a MacBook Pro considered at 'end of life' and in need of replacement?

In a standard corporate environment with PCs they are replaced approximately every 36 months on a revolving schedule. In introducing Macs into the corporation, the IT department appears to be unable ...
0
votes
2answers
206 views

Unable to repair hard drive - due to volume assignment problem?

Disk utility and fsck [terminal] both agree that there is problem with my HD. I am curious if someone can help me figure out how I can deal with the problem. Terminal - Normal Mode MacBook-Pro:~ ...
1
vote
1answer
848 views

HFS+ invalid number of allocation blocks

Okay so a few days ago I wanted to install Ubuntu GNOME over regular Ubuntu and it gave me the option to automatically overwrite my Ubuntu installation (that I had on a separate partition from my OS X ...
1
vote
2answers
446 views

MacBook Pro, Mid-2014, SSD replacement

I own a MacBook Pro, Mid 2014, and its 256 SSD started facing problems almost 8 months after I bought it. I've been looking to replace it. I've read over at iFixit that you can replace it, But ...
0
votes
2answers
92 views

How can I put my iPhone 4 in DFU Mode if the Home button is broken and it is turned off?

So basically I have a tethered reboot iOS 6.1.4 on my iPhone 4. Recently the Home button broke and now I'm unable to put it into DFU Mode to turn it on. Is there a way I can put it in DFU Mode, or ...
0
votes
3answers
15k views

What screwdriver size is needed for MacBook Pro mid 2012 back cover?

What screwdriver size is needed for MacBook Pro mid 2012 back cover? According to iFixit's teardown the Philips #00 should be used for the "lower case". Is the lower case a synonym for the "back ...
1
vote
1answer
4k views

How to check if the screen replacement part for iPhone 5s is an original one? [closed]

I'm about to repair a broken screen for iPhone 5S at a non-official repair shop (as official repairs don't provide screen replacement in my region, only replace the whole phone for a fee). How can I ...
0
votes
1answer
128 views

Intact iPhone's display broken, how to make backup from locked phone?

My iPhone's display broke. The phone itself is intact, yet the screen stays black. iTunes on my recognizes the phone, I have synced with this Mac before. Yet when I want to make a backup of the phone, ...
12
votes
11answers
40k views

Can I trust Apple Store's employees with my laptop?

This might be a bizarre but crucial question, can I fully trust leaving my laptop in repairs (Genius Bar) while they have full access to it ? I recently went to the genius bar to get my display ...
1
vote
1answer
14k views

Replacing rubber spring/cup under Tab key cap

To make a long question short: What's the proper way to replace a rubber spring (inverted cup-like thing) under a keycap, specifically the Tab key on a unibody design MacBook Pro or Air? Details: I ...
0
votes
2answers
45 views

i phone 5 screen replacement

Is there a difference between these two replacement parts ? 60 Dollars 55 Dollars 30 Dollars or is there another one you would recommend ? I am starting to repair IPhones and would like some ...
0
votes
2answers
138 views

How to turn off iPhone 5 without having to use the screen or buttons

My buttons are broken and my phone is locked how do I turn it off and turn it back on again?
2
votes
1answer
3k views

Boot Camp partition broken and can't be repaired in OS X 10.10.4

Suddenly my Boot Camp partition vanished: not visible in Finder, not visible on startup. In Disk Utility I can see the volume, but it's broken (verification log): Verifying volume "disk0s4" Verifying ...
-2
votes
1answer
57 views

Should I just snap this metal bit off my iPhone 5?

I'm trying to replace my iPhone 5 battery, but there's this one stupid stripped screw that won't come out of the bottom metal battery cover. Would it be a bad idea to just cut that metal cover off, ...
1
vote
0answers
120 views

iPhone 5 screen appears to be using one screw and glue instead of two screws

My iPhone 5 was used when I got it about a year and a half ago, but it appeared to be in perfect condition. However, today I was trying to take the screen off and at that point I noticed it only has ...
1
vote
2answers
273 views

Costs of canceling repair?

After cracking my iPhone, I contacted apple support, started a service request, and filled out the ""Send in for Service" option. However, I am now trying to cancel (which apparently is done by simply ...
1
vote
0answers
25 views

Macbook Pro not starting after multiple drops.

I've found a 'cheap' Macbook Pro mid 2012 13" laptop for sale on eBay and it would seem to be a great bargain if I were to get it. Even with all the repair costs, about half the price of a fully ...
0
votes
1answer
773 views

Disk Utility Weirdness: Macintosh HD Cannot Be Repaired But Then Has No Problems?

Earlier today, I decided to clean up my hard drive of extraneous files and other materials that might be taking up space. After doing some looking around, I found an application, OnyX, that was ...
5
votes
4answers
3k views

How can I repair a scratched MacBook Air screen? (A1369)

I have a mid-2011 MacBook Air (model A1369), whose screen has attracted some unsightly but superficial scratches. They look like smudges, but I suspect a layer of coating (or similar) has come off. ...
7
votes
4answers
20k views

How can I repair an NTFS partition from Lion?

What free tool can I use to repair an NTFS partition under Lion. I already have Tuxera NTFS on it and I do not want to install windows for this task.
10
votes
5answers
795 views

Do I need to decrypt the hard drive before repair?

Today I left my MBP Retina at local authorised Apple service (it's a mid 2012 model, and it's having some gfx issues), and then I got an email telling me that I have to go back there and decrypt my ...
1
vote
1answer
57 views

Error with Android usb. Working Macintosh HD not repairable. Alternatives to backup?

I have to say first, I have almost zero experience is the use of Terminal, an usually I'm very careful with what command I use. I have tryed to create a bootable Android x86 usb and it was a success, ...
2
votes
2answers
2k views

Repairing/ Fixing/ Finding parts for very old Macbooks?

I'm using a Macbook Pro 13" mid 2010 model and I recently had a visit at the service centre to purchase a new battery. Out of curiosity, I initiated a conversation to understand more about repairing ...
0
votes
1answer
159 views

I know my battery should be replaced, but is that all of the problem? (Update)

Updated: I am using a MacBookPro8,1 with non-removable battery. Recently that battery charging status was Replace soon. But it was working fine and kept enough charge for my daily works. So I didn't ...
0
votes
0answers
22 views

Unnable to dismount my fusiondrive - I removed one physical volume

I bought a Macbook Pro Retina 13 w/ 128 flash. When I try to put all my stuff on it I verified that it doesn't fit. So my friend pick an 128 SDXC card and made a Fusion drive with my standard internal ...
1
vote
0answers
398 views

Keys not working after cleaning under key caps [macbook pro early 2008]

I was using my father's computer while mine was in the shop, and thought I would clean out under the keyboard to be nice. Unfortunately, I managed to break his D key in the process. Needless to say, ...
1
vote
2answers
1k views

How can I repair a broken key of a new MacBook Pro 15'' Retina 2015?

I have bought a new macbook pro 15" retina in March 2015, but with less than 1 month of usage, I feel that my enter key is very loose and probably (or almost) broken. Maybe it's not broken and the ...
0
votes
1answer
217 views

Do I have to replace the LCD if the iPad screen is cracked?

I have an iPad 2 that my grandson dropped and the screen is now cracked around the edge, none of the cracks extend into the touch area of the screen. All of the cracks are in the outside edge where ...
1
vote
2answers
203 views

Apple recognized repair service asking for password?

I took my MacBook Pro to an Apple recognized provider for repair, and as part of the repair setup they asked for my account password... Is that a regular routine?