Questions centering on repair of Apple hardware or software.

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1
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1answer
2k views

Broken keyboard: Apple store policy?

One of the keys on my keyboard is non-responsive after cleaning it. I want to get the keyboard repaired rather than buy a new one. What is the Apple store policy for keyboard repairs? My iMac is out ...
2
votes
0answers
64 views

Different Keyboards equals different backlights?

i replaced my old keyboard (german layout) with an us keyboard. It works fine but the backlight seems to be misfit a litte. Is it possible that they using different kinds of backlights?
0
votes
2answers
10k views

What screwdriver size is needed for MacBook Pro mid 2012 back cover?

What screwdriver size is needed for MacBook Pro mid 2012 back cover? According to iFixit's teardown the Philips #00 should be used for the "lower case". Is the lower case a synonym for the "back ...
3
votes
2answers
521 views

Is it necessary to disconnect the battery when installing new RAM in the early 2011 MacBook Pro?

I want to install additional RAM to my early 2011 MacBook Pro. I originally was only looking at the official Apple guide, but then while searching for a better screwdriver I found the iFixit guide, ...
2
votes
2answers
321 views

What is barred circle icon in dock after install to new HD?

I just bought a SSD for my MacBook Pro and installed Lion on it and restored from a Time Machine backup. After a few updates and configuring a few things I am mostly good to go. However, Xcode and ...
7
votes
1answer
17k views

Can auto glass chip repair kits fix cracked iOS device screens?

Can auto glass chip repair kits such as this item repair cracked iOS device screens? If so, what should I watch out for?
1
vote
1answer
931 views

Repair disk on Snow Leopard using a bootable USB, in order to upgrade to Lion

[Mid-2010 MacBook Pro running the latest version of Snow Leopard] I read in many places that you should always do a "Verify Disk" in Disk Utility and resolve any errors before upgrading to Lion. I ...
1
vote
1answer
114 views

Options for repairing iPod Touch with broken glass

I've got an 4th-gen iPod Touch with thoroughly smashed glass. What are my options for repair? It sounds like Apple charges about $200 There are third-party repair-by-mail services that charge ...
0
votes
1answer
216 views

iPhone first generation LCD replacement

My kid dropped my first generation iPhone and now several parts of the display only show grey. Looks like some pixels died. There are no cracks on the screen and touch works in the areas that are ...
0
votes
1answer
725 views

Concerns in testing a potentially water damaged Macbook battery

So, I acquired a water damaged Macbook (Late-2008 Unibody / 5.1) to cannibalize for parts for my existing macbook of the same model. I've taken everything I need off it, so I'm looking to part out ...
8
votes
1answer
4k views

Is the lock screen PIN secure enough when sending in for repair?

The button on my wife's iPhone 4 has become unresponsive and I would like to get it repaired. Like most people, the phone contains important emails, documents and photos which she would not like to ...
6
votes
3answers
2k views

Where can I purchase repair parts for Apple products?

I have an old iMac G4 that's well beyond being supported in any capacity by Apple. Two years ago, when taking it apart to upgrade the hard drive and CD drive, I accidentally severed the connector on ...
2
votes
2answers
3k views

Disk diagnostic and repair utility for Mac that works with all kinds of storage devices?

There are some nice and useful utilities for testing disks for bad blocks like MHDD, Victoria, HITACHI Drive Feature Tool etc. But these utilities have some limitations. For example, MHDD is the best ...
3
votes
4answers
1k views

When is a MacBook Pro considered at 'end of life' and in need of replacement?

In a standard corporate environment with PCs they are replaced approximately every 36 months on a revolving schedule. In introducing Macs into the corporation, the IT department appears to be unable ...
2
votes
1answer
808 views

iPhone 4 falling in water - issues after fixing

Two months ago, I accidentally dropped my iPhone 4 into water (for 3 seconds or so). Immediately I turned it off and put it in a bowl of rice. After two days, I took it to a repair shop, in which it ...
1
vote
1answer
823 views

Mac surface scan tool

I've had an SDcard lose its partition table, so I want to run a surface scan of the sdcard to make sure it's physically okay. Can you suggest a disk surface scan tool that runs on the Mac? Free, ...
4
votes
5answers
1k views

What is the Sixth Step of MacBook Repair?

My Macbook has crashed once or twice daily ever since I installed Lion. I am unable to return to Snow Leopard because my Time Machine is now coupled with Lion. I went through the sequence: Reset ...
1
vote
2answers
119 views

Fixing old G3 and G4 laptops

After I replaced the hard drive in my old iBook G3 (with the help of iFixit guides), it will not boot connected to mains power, only with the battery. It also always returns its date/time settings to ...
3
votes
3answers
4k views

My external disk made a clicking noise. What should I do?

I have a USB2+Firewire external disk that made a clicking noise, and Mac OS X immediately unmounted it and put up a dialog box saying that a peripheral is misbehaving. The disk made a clicking noise ...
9
votes
1answer
382 views

I know how to repair disk permissions. But… Who broke them?

One of the common Mac troubleshooting steps everyone always seems encouraged to try first is to "repair disk permissions" in Disk Utility. This process usually finds random odd problems, fixes them, ...
4
votes
3answers
2k views

iPhone 3Gs got dropped in water. Is it pretty much done?

My old iPhone 3Gs got dropped into water (completely submerged for a second or two). When I took it out, the screen was barely visible. Then it went off completely, but it appears from time to time ...
1
vote
1answer
1k views

Is it possible to convert a MacBook Pro from the glossy to the matte option?

I have foolishly managed to crack the glass on the glossy screen of my 15 inch Mid 2010 MacBook Pro. While considering the option to replace the glass, I then remembered I'd always wanted to have the ...
3
votes
1answer
508 views

Prevent automatic removal of the Spotlight index due to low disk space

I am guessing that when disk space runs low, it automatically deletes the Spotlight index to make room for virtual memory. Then when space becomes available it reindexes. But I'm not sure about that. ...
1
vote
1answer
454 views

Recover files from one volume to another on the same Drobo?

One evening we had a momentary power outage, causing sudden shutdown for my Mac mini and the attached Drobo (4 bay). When the system came back up, only one of the two volumes mounted on the desktop. ...
1
vote
3answers
11k views

How do I repair movies with “invalid public movie atoms”?

I've got a movie file that gives me the following error every time it opens in any QuickTime based player: The movie could not be opened. An invalid public movie atom was found in the movie. ...
0
votes
0answers
801 views

Macbook 3,1 (2007 White Model) works slow and lags

For the past year my Macbook has be getting slower, lauder and lags constantly... The lags range from switching spaces to changing a language or even typing an input. It almost never craches, but it ...
7
votes
3answers
17k views

How can I repair an NTFS partition from Lion?

What free tool can I use to repair an NTFS partition under Lion. I already have Tuxera NTFS on it and I do not want to install windows for this task.
1
vote
1answer
743 views

Can the fan in an iMac (model 5,1 “Late 2006”) be replaced?

I have a 21" iMac model identifier imac5,1 (Late 2006). (It's the one with a 2.16 Ghz Intel Core 2 Duo and a max of 4 GB RAM, 3 GB addressable. You know, the white LCD ones) Starting this weekend ...
3
votes
1answer
1k views

Can I replace the home button on the iPhone 3G without removing the glass digitizer?

My iPhone 3G home button broke so I bought a new one online and all the repair guides require me to remove the glass digitizer, which seems very tough (hair drying glue etc.) and harder than I ...
0
votes
2answers
3k views

mac: /usr/sbin/diskutil verifyPermissions / hangs in single-user mode

I'm trying to repair my sister's iMac using single-user mode. Since a recent power outage (no surge protector) it won't boot. I used verbose mode to see where it was hanging ("mDNSResponder: adding ...
1
vote
1answer
694 views

Damage replacement plan / Insurance for Mac Book Pro?

I used to own a Dell with a pretty beefy replacement plan. When I bought my MBP, I asked if there was any similar coverage and the "genius" said no. I search around online and found a company called ...
0
votes
1answer
1k views

Mac repair USB Drive

I would like to make a bootable USB flash drive with Diskwarrior, techtool pro, and some other utilities. Does anyone have any suggestions as to the best way to go about doing this? I was hoping to ...
2
votes
2answers
2k views

Apple charger port magnet has lost it's pull

My friends laptop was dropped and fell directly on the power charging connector as it was connected to the charger. Now the port still works, but the strength of the magnet that holds the connector ...
1
vote
2answers
1k views

Ejecting disk from non-booting Macbook

My Macbook does not power up for more than a few seconds, and I have declared it dead. The only issue is that there is still a disk inside of it of Snow Leopard. The MB doesn't power on long enough to ...
1
vote
4answers
794 views

Repairing macports after deleting image folders

I was having problems uninstalling a package in macports (gimp2-devel, to be exact) due to some "directory not empty" errors. I discover from comments made by the maintainer of macports that it's OK ...
3
votes
2answers
2k views

Is it possible to use an Apple gift card toward repairs?

I have a gift card whose balance should just about exactly cover the cost of some repairs Apple is doing on my computer. Is it possible to spend a gift card on repairs? I assume so, but I cannot find ...
5
votes
2answers
1k views

What should you do if your OS X system fails to boot, being stuck at gray screen with the moving wheel?

What to do if your OS X system fails to boot, being stuck at gray screen with the moving-wheel? The system boots from recovery partition, it does check the partition but it will not boot.
2
votes
1answer
522 views

Is there a replacement glass panel for iPad that is “matte”?

I had broken my Unibody MacBook screen and took the opportunity to replace it with a matte screen, via TechRestore. I loved the improvement, as I dislike glossiness in almost every context. Even my ...
0
votes
2answers
166 views

Where can I find a replacement screen for my 13" MBP?

I have purchased Macbook Pro 13 inch, and it was shipped by DHL, but when I received it, the screen was damaged. So, I want to buy a new one. Where I can find it? Because I want to buy and install it. ...
13
votes
6answers
5k views

The iPhone home button is sometimes unresponsive. How can I fix it?

I've noticed that my iPhone 4's home button does not work very well. Sometimes I have to press it multiple times, or press it very hard to get it to register a click. Sometimes it will detect a ...
2
votes
1answer
707 views

iMac wont startup and won't boot from CD

My 24" 3.06Ghz iMac will no longer fully boot. It constantly gives me the grey "Your machine needs to be restarted" half way through booting. At first I was able to boot into SuperUser mode and run an ...
1
vote
2answers
2k views

iPod 2nd Gen Replacement digitizer not working

So I just ordered a new digitizer and middle frame for my 2nd Gen iPod Touch, wired everything up, and the digitizer is not recognizing any finger swipes. I have not snapped the frame into place yet ...