Questions centering on repair of Apple hardware or software.

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10
votes
3answers
3k views

Solder new RAM in a 2015 Retina MacBook Pro [duplicate]

I know that the new rMBPs have no "user-serviceable" RAM. But is it possible to solder a new RAM chip onto a 2015 rMBP? Given that the technician doing this is able to install the new chip without ...
1
vote
1answer
25 views

iPhone 6s camera replacement

I dropped my iPhone and shattered the external lens. The internal one was scratched, too. I got the parts online and followed the iFixit guide to open up my iPhone and replace the camera. Now when I ...
0
votes
0answers
10 views

Macbook Air 13" 2013 won't power up reliably

I have a Macbook Air 13" 2013 that won't power up reliably. I spilled coffee on it a couple of weeks ago and that knocked it out of commission. I was able to get it to boot up a couple of times and ...
-2
votes
2answers
69 views

Why do Apple Store insist on decrypting FileVault to run diagnostics?

Much to my horror, my MacBook screen cracked the other day and had to be replaced. I took the machine to an Apple Store and a Genius checked it in for repair. The Genius said that they would, ...
1
vote
0answers
52 views

Can I replace the headphone jack on an iPhone SE?

I have the tip of a headphone jack stuck in the headphone socket in a brand new iPhone SE. I went to Apple looking for a repair and they said that it wasn't repairable and that I'd have to spend £...
3
votes
1answer
74 views

diskutil fails to fix Fusion Drive

My iMac suddenly stopped booting, failing to mount the disk at boot. Running diskutil repair fails with this error: bash-3.2# diskutil repairVolume disk3 Started file system repair on disk3 ...
0
votes
1answer
32 views

Reviving iPad Air from the dead

My iPad Air died a couple of days ago, I recorded its last dying breath >> Youtube Before it crashed for good my daughter was playing a disney game in Safari when she told me the screen turned blue ...
0
votes
2answers
54 views

Are iPhone replacements for software issues free?

iPhone 6 is not under warranty (no Apple Care+ either), but Apple Support on the phone offered a replacement phone that I pick up at the store (no mention of cost, did not ask) because of an issue ...
1
vote
0answers
97 views

How can I repair hdd using Disk Utility if First Aid options (Repair, Verify) are all greyed out?

Would really appreciate any help in fixing an external drive so can use with my Mac again. I had a power loss & when computer rebooted it was unable to see the attached Freecom 320Gig Hdd (FAT32 ...
0
votes
1answer
61 views

My login keychain cannot be found. I have Keychain access but no Keychain repair option. OS X El Capitan

My login keychain cannot be found. I have Keychain access but no Keychain repair option in the drop down menu. I am unclear if I have erased something in error, or if this is a common issue?
0
votes
0answers
321 views

Terminal Error: pointer being freed was not allocated *** set a breakpoint in malloc_error_break to debug - Unable to Repair Permissions

I'm getting an error when I open Terminal saying: login(495,0x7fff77186000) malloc: *** error for object 0x7f8cdad0b780: pointer being freed was not allocated *** set a breakpoint in ...
3
votes
1answer
221 views

I dropped my iPhone 5c and it cracked; now the screen is changing colors

Can I just get a new screen and is it not covered under AppleCare?
1
vote
1answer
700 views

iPhone 6 Logic Board Water Damage Clean/Repair

I'm aware of this question, however it doesn't solve my problem. Today I bought a water damaged iPhone 6 at a good price, thinking that since I am pretty decent at repairing iPhones (and fixing water ...
0
votes
0answers
14 views

Fixing Smear On LCD Panel

The protective glass covering the LCD of my Macbook pro cracked and while I was making smooth progress in removing it, my hand slipped and left a smear on the LCD along with a small scratch from my ...
3
votes
1answer
123 views

How to become Apple iOS certified technician? is ACMT enough?

I cant find if ACMT (Apple Certified Mac Technician) cover also iOS devices, I work in big company full of iPhones and we send to repair at least 10 iPhones every month so it will be better to repair ...
1
vote
1answer
38 views

MacBook Pro replacment battery recommendations [closed]

I need to replace the battery in my MacBook Pro early 2011. Since my Mac is quite old I am looking for less expensive non-original replacement battery. I only need it to get me through one more year. ...
1
vote
1answer
42 views

Big black rectangle

A big black rectangle is slowly overtaking the screen on my macbook. It is all frozen can't do anything. Any suggestions?
0
votes
0answers
24 views

How can I fix my external HDD?

So, my mac suddenly restarted because of an error. I was downloading some files in my external HDD when it happened. When my macbook started up, I could not open my external HDD, I tried to repair it, ...
0
votes
1answer
10 views

Just installed new screen on wife's 5s, getting weird ghosting/burn effect

My wife's 5s screen cracked and for the holidays I had a friend of mine install a new screen on her phone. The only problem is, there's some weird issues going on. First, the outer edges of her screen ...
0
votes
0answers
19 views

How common are screen repairs for various iPhone models?

I'm trying to determine if the screen for the iPhone 6 is more prone to cracking (and thus repair) -- in a statistically significant sense -- than the screens for the iPhone 4, 4s, 5, 5s, and/or 5c. ...
0
votes
0answers
65 views

How to fix GUID hard drive corrupted to MBR?

I have a micro SD that suddenly stopped working. I tried everything on the internet (believe me, everything). I don't mind losing the data on it, I just want to be able to use it again. So here I go: ...
1
vote
1answer
4k views

How do I get a CD version of El Capitan suitable for a Macbook Pro? [duplicate]

I have 2 Macs, and am downloading El Capitan from the app store. I want to see if I can install it on an older MacBook Pro that has a broken Command-R feature that prevents me from installing the OS. ...
0
votes
1answer
22 views

Is the 2011 Macbook Pro body equivalent to the 2012 model?

My mid-2012 Macbook Pro's body is damaged beyond repair but the internal parts are still functional. Is it possible that I could assemble the parts into a 2011 body of the same size and have a ...
0
votes
0answers
22 views

Checking MacBook Pro for incipient hardware problems before Applecare runs out

My trusty Macbook Pro is nearing its third birthday and the end of Applecare. Is there anything I can do identify hardware components that are starting to degrade, so I can get them serviced before ...
0
votes
0answers
43 views

What is the correct Wireless module for a MacBook Pro A1398?

I have a MacBook pro with a non-working wireless. I'm looking to replace the module however there seems to be a ton of different modules and can't seem to choose the right one. Ebay seems to be ...
0
votes
0answers
79 views

Repair Disk failed

I try to repair a disk because my Mac still is on grey screen during start. I created a USB Yosemite bootable and I can use Terminal. I tried with: diskutil repairvolume disk0s2 But I get the ...
1
vote
1answer
228 views

iMac 8,1: where to put thermal sensor after SSD installation

I'm installing an SSD in an early 2008 iMac (8,1) which has a thermal sensor taped to the current hard drive. After reading nearly twenty threads on the subject I'm having difficulty determining what ...
0
votes
2answers
357 views

Unable to repair hard drive - due to volume assignment problem?

Disk utility and fsck [terminal] both agree that there is problem with my HD. I am curious if someone can help me figure out how I can deal with the problem. Terminal - Normal Mode MacBook-Pro:~ ...
1
vote
1answer
589 views

MacBook Pro, Mid-2014, SSD replacement

I own a MacBook Pro, Mid 2014, and its 256 SSD started facing problems almost 8 months after I bought it. I've been looking to replace it. I've read over at iFixit that you can replace it, But ...
0
votes
2answers
108 views

How can I put my iPhone 4 in DFU Mode if the Home button is broken and it is turned off?

So basically I have a tethered reboot iOS 6.1.4 on my iPhone 4. Recently the Home button broke and now I'm unable to put it into DFU Mode to turn it on. Is there a way I can put it in DFU Mode, or ...
0
votes
1answer
169 views

Intact iPhone's display broken, how to make backup from locked phone?

My iPhone's display broke. The phone itself is intact, yet the screen stays black. iTunes on my recognizes the phone, I have synced with this Mac before. Yet when I want to make a backup of the phone, ...
2
votes
1answer
7k views

Boot Camp partition broken and can't be repaired in OS X 10.10.4

Suddenly my Boot Camp partition vanished: not visible in Finder, not visible on startup. In Disk Utility I can see the volume, but it's broken (verification log): Verifying volume "disk0s4" Verifying ...
0
votes
2answers
225 views

How to turn off iPhone 5 without having to use the screen or buttons

My buttons are broken and my phone is locked how do I turn it off and turn it back on again?
-2
votes
1answer
69 views

Should I just snap this metal bit off my iPhone 5?

I'm trying to replace my iPhone 5 battery, but there's this one stupid stripped screw that won't come out of the bottom metal battery cover. Would it be a bad idea to just cut that metal cover off, ...
1
vote
0answers
174 views

iPhone 5 screen appears to be using one screw and glue instead of two screws

My iPhone 5 was used when I got it about a year and a half ago, but it appeared to be in perfect condition. However, today I was trying to take the screen off and at that point I noticed it only has ...
1
vote
2answers
427 views

Costs of canceling repair?

After cracking my iPhone, I contacted apple support, started a service request, and filled out the ""Send in for Service" option. However, I am now trying to cancel (which apparently is done by simply ...
1
vote
1answer
9k views

How to check if the screen replacement part for iPhone 5s is an original one? [closed]

I'm about to repair a broken screen for iPhone 5S at a non-official repair shop (as official repairs don't provide screen replacement in my region, only replace the whole phone for a fee). How can I ...
1
vote
0answers
27 views

Macbook Pro not starting after multiple drops.

I've found a 'cheap' Macbook Pro mid 2012 13" laptop for sale on eBay and it would seem to be a great bargain if I were to get it. Even with all the repair costs, about half the price of a fully ...
0
votes
1answer
1k views

Disk Utility Weirdness: Macintosh HD Cannot Be Repaired But Then Has No Problems?

Earlier today, I decided to clean up my hard drive of extraneous files and other materials that might be taking up space. After doing some looking around, I found an application, OnyX, that was ...
10
votes
5answers
856 views

Do I need to decrypt the hard drive before repair?

Today I left my MBP Retina at local authorised Apple service (it's a mid 2012 model, and it's having some gfx issues), and then I got an email telling me that I have to go back there and decrypt my ...
0
votes
1answer
233 views

I know my battery should be replaced, but is that all of the problem? (Update)

Updated: I am using a MacBookPro8,1 with a non-replaceable battery. Recently that battery charging status was saying,Replace soon. But it was working fine and kept enough charge for my daily works. So ...
1
vote
1answer
60 views

Error with Android usb. Working Macintosh HD not repairable. Alternatives to backup?

I have to say first, I have almost zero experience is the use of Terminal, an usually I'm very careful with what command I use. I have tryed to create a bootable Android x86 usb and it was a success, ...
1
vote
0answers
515 views

Keys not working after cleaning under key caps [macbook pro early 2008]

I was using my father's computer while mine was in the shop, and thought I would clean out under the keyboard to be nice. Unfortunately, I managed to break his D key in the process. Needless to say, ...
1
vote
2answers
288 views

Apple recognized repair service asking for password?

I took my MacBook Pro to an Apple recognized provider for repair, and as part of the repair setup they asked for my account password... Is that a regular routine?
1
vote
2answers
2k views

How can I repair a broken key of a new MacBook Pro 15'' Retina 2015?

I have bought a new macbook pro 15" retina in March 2015, but with less than 1 month of usage, I feel that my enter key is very loose and probably (or almost) broken. Maybe it's not broken and the ...
1
vote
0answers
28 views

What does the repair through Apple of the standby button of an iPhone 4S cost?

As the title states. Has anyone done such a repair by Apple? I asked Apple Care but they couldn't tell me a price. I don't have guarantee anymore.
0
votes
1answer
942 views

repair disk - unmounted encrypted disk partition

In Yosemite 10.10.2 after verifying my startup disk in disk utility I got this message... "This disk needs to be repaired using the Recovery HD. Restart your computer, holding down the Command key ...
0
votes
1answer
113 views

Difference between Express and Standard Replacement Service for iPad battery

Can a user use Express Replacement Service to get a new battery if still under warranty? How's that different than Battery Replacement Service again under warranty?
1
vote
2answers
404 views

Screen Blacks Out After Fans Run at Maximum

I inherited an iMac and it has an issue. It boots up fine but within the first five minutes the fans start to slowly ramp up to full speed. After about five to ten minutes of the fans running at full ...
2
votes
1answer
1k views

HFS+ invalid number of allocation blocks

Okay so a few days ago I wanted to install Ubuntu GNOME over regular Ubuntu and it gave me the option to automatically overwrite my Ubuntu installation (that I had on a separate partition from my OS X ...