Questions centering on repair of Apple hardware or software.

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1
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2answers
58 views

MacBook Pro, Mid-2014, SSD replacement

I own a MacBook Pro, Mid 2014, and its 256 SSD started facing problems almost 8 months after I bought it. I've been looking to replace it. I've read over at iFixit that you can replace it, But ...
0
votes
2answers
37 views

How can I put my iPhone 4 in DFU Mode if the Home button is broken and it is turned off?

So basically I have a tethered reboot iOS 6.1.4 on my iPhone 4. Recently the Home button broke and now I'm unable to put it into DFU Mode to turn it on. Is there a way I can put it in DFU Mode, or ...
0
votes
1answer
39 views

Intact iPhone's display broken, how to make backup from locked phone?

My iPhone's display broke. The phone itself is intact, yet the screen stays black. iTunes on my recognizes the phone, I have synced with this Mac before. Yet when I want to make a backup of the phone, ...
2
votes
1answer
281 views

Boot Camp partition broken and can't be repaired in OS X 10.10.4

Suddenly my Boot Camp partition vanished: not visible in Finder, not visible on startup. In Disk Utility I can see the volume, but it's broken (verification log): Verifying volume "disk0s4" Verifying ...
0
votes
2answers
53 views

How to turn off iPhone 5 without having to use the screen or buttons

My buttons are broken and my phone is locked how do I turn it off and turn it back on again?
-2
votes
1answer
38 views

Should I just snap this metal bit off my iPhone 5?

I'm trying to replace my iPhone 5 battery, but there's this one stupid stripped screw that won't come out of the bottom metal battery cover. Would it be a bad idea to just cut that metal cover off, ...
1
vote
0answers
46 views

iPhone 5 screen appears to be using one screw and glue instead of two screws

My iPhone 5 was used when I got it about a year and a half ago, but it appeared to be in perfect condition. However, today I was trying to take the screen off and at that point I noticed it only has ...
1
vote
2answers
46 views

Costs of canceling repair?

After cracking my iPhone, I contacted apple support, started a service request, and filled out the ""Send in for Service" option. However, I am now trying to cancel (which apparently is done by simply ...
0
votes
1answer
350 views

How to check if the screen replacement part for iPhone 5s is an original one? [closed]

I'm about to repair a broken screen for iPhone 5S at a non-official repair shop (as official repairs don't provide screen replacement in my region, only replace the whole phone for a fee). How can I ...
1
vote
0answers
19 views

Macbook Pro not starting after multiple drops.

I've found a 'cheap' Macbook Pro mid 2012 13" laptop for sale on eBay and it would seem to be a great bargain if I were to get it. Even with all the repair costs, about half the price of a fully ...
0
votes
1answer
177 views

Disk Utility Weirdness: Macintosh HD Cannot Be Repaired But Then Has No Problems?

Earlier today, I decided to clean up my hard drive of extraneous files and other materials that might be taking up space. After doing some looking around, I found an application, OnyX, that was ...
10
votes
5answers
638 views

Do I need to decrypt the hard drive before repair?

Today I left my MBP Retina at local authorised Apple service (it's a mid 2012 model, and it's having some gfx issues), and then I got an email telling me that I have to go back there and decrypt my ...
0
votes
1answer
98 views

I know my battery should be replaced, but is that all of the problem? (Update)

Updated: I am using a MacBookPro8,1 with non-removable battery. Recently that battery charging status was Replace soon. But it was working fine and kept enough charge for my daily works. So I didn't ...
1
vote
1answer
45 views

Error with Android usb. Working Macintosh HD not repairable. Alternatives to backup?

I have to say first, I have almost zero experience is the use of Terminal, an usually I'm very careful with what command I use. I have tryed to create a bootable Android x86 usb and it was a success, ...
0
votes
0answers
16 views

Unnable to dismount my fusiondrive - I removed one physical volume

I bought a Macbook Pro Retina 13 w/ 128 flash. When I try to put all my stuff on it I verified that it doesn't fit. So my friend pick an 128 SDXC card and made a Fusion drive with my standard internal ...
1
vote
0answers
183 views

Keys not working after cleaning under key caps [macbook pro early 2008]

I was using my father's computer while mine was in the shop, and thought I would clean out under the keyboard to be nice. Unfortunately, I managed to break his D key in the process. Needless to say, ...
1
vote
2answers
100 views

Apple recognized repair service asking for password?

I took my MacBook Pro to an Apple recognized provider for repair, and as part of the repair setup they asked for my account password... Is that a regular routine?
1
vote
2answers
384 views

How can I repair a broken key of a new MacBook Pro 15'' Retina 2015?

I have bought a new macbook pro 15" retina in March 2015, but with less than 1 month of usage, I feel that my enter key is very loose and probably (or almost) broken. Maybe it's not broken and the ...
1
vote
0answers
25 views

What does the repair through Apple of the standby button of an iPhone 4S cost?

As the title states. Has anyone done such a repair by Apple? I asked Apple Care but they couldn't tell me a price. I don't have guarantee anymore.
0
votes
1answer
197 views

repair disk - unmounted encrypted disk partition

In Yosemite 10.10.2 after verifying my startup disk in disk utility I got this message... "This disk needs to be repaired using the Recovery HD. Restart your computer, holding down the Command key ...
0
votes
1answer
83 views

Difference between Express and Standard Replacement Service for iPad battery

Can a user use Express Replacement Service to get a new battery if still under warranty? How's that different than Battery Replacement Service again under warranty?
1
vote
1answer
109 views

Screen Blacks Out After Fans Run at Maximum

I inherited an iMac and it has an issue. It boots up fine but within the first five minutes the fans start to slowly ramp up to full speed. After about five to ten minutes of the fans running at full ...
1
vote
1answer
326 views

HFS+ invalid number of allocation blocks

Okay so a few days ago I wanted to install Ubuntu GNOME over regular Ubuntu and it gave me the option to automatically overwrite my Ubuntu installation (that I had on a separate partition from my OS X ...
4
votes
1answer
433 views

throughout repairing, Apple provide a macbook?

I am thinking to give my macbook pro to apple service. Because on the right side, USB, hdmi and sd card reader are not working. According to the people in the store, it will take about 3-5 days to fix ...
1
vote
1answer
452 views

Magic Trackpad stuck battery

I have a Magic Trackpad that sat unused in a work drawer for a few months. Like a total noob, I neglected to remove the batteries. I recently reconfigured my workspace and decided to start using ...
1
vote
1answer
1k views

Verify disk reports error, recovery os repair + fsck says disk is fine

After my time machine backups got stuck to finish at some point, I decided to do a disk check using disk util. I'm getting the following output while running "verify disk": The volume ...
1
vote
2answers
130 views

Old iPad not charging

Old ipad charging indicator comes on but doesn't hold a charge. Doesn't build charge either? Any suggestions already tried cable and new transformer.
1
vote
1answer
162 views

How can I fix a broken MBP camera cable?

While I was upgrading my early 2011 13" MBP's HDD to an SSD by the instructions on iFixit, I think I broke my camera cable. When I tried to talk to my friends on Google Hangouts later that day, my ...
2
votes
1answer
108 views

Can I move my logic board between different models of MacBook Air?

If I take out my logic board in my MacBook Air 2011 11-inch i5 2 GB RAM and put in a MacBook Air 2011 11-inch i7 4 GB RAM, will it work? If not why?
0
votes
0answers
31 views

Is it OK to remove files from any directory named “Caches”?

[I'm not looking for dire warnings from my explanation of why I'm asking this question as I'm aware of the possible consequences and willing to take the chances (and to reload my entire system) but ...
1
vote
1answer
204 views

Opening up your MacBook and how to avoid static electricity

Static electricity can exert incredibly high voltages (upward of a thousand volts) which can zap sensitive equipment. Hence, all videos that explain opening up your Mac feature some form of ...
0
votes
1answer
137 views

Do I have to replace the LCD if the iPad screen is cracked?

I have an iPad 2 that my grandson dropped and the screen is now cracked around the edge, none of the cracks extend into the touch area of the screen. All of the cracks are in the outside edge where ...
0
votes
0answers
57 views

Mac OS X internet repairing

I try to repair OS X on my empty second-hand macbook air 2011. I boot it into internet repair mode, it donwload's OS X, and give's me Apple ID authorization form, I use my Itunes apple id, and after ...
5
votes
4answers
2k views

How can I repair a scratched MacBook Air screen? (A1369)

I have a mid-2011 MacBook Air (model A1369), whose screen has attracted some unsightly but superficial scratches. They look like smudges, but I suspect a layer of coating (or similar) has come off. ...
0
votes
2answers
33 views

Iphone 5 Replacement Program

I purchased my Iphone 5 in New-York but i live in London, may Apple restrict me from replacing the Power/Sleep button outside of the US?
5
votes
1answer
115 views

How to know if Apple service staff copied my private data?

Tomorrow I will collect my iMac 27 from the service, after they have replaced the screen (due to yellowish smudges). To my surprise, I was requested to give them my password. I did not expect they ...
0
votes
1answer
40 views

Touchscreen troubles

I recently had my screen replaced on my I phone 5c from a vender in our local mall. The screen had been previously cracked for about 6 mnths and functioned fine until I dropped the phone after being ...
0
votes
2answers
1k views

Apple did not repair my 'hairline cracked' screen because of water damage? Why? What is the relation?

This morning I took my iphone 5c to the genius bar and they refused to repair my cracked screen of the iphone initially agreeing to repair and then backing off citing waterdamage? Why? What is the ...
1
vote
1answer
48 views

Name of a part inside 2012 MBP 15", below RAM slots, little pins to keep bottom cover from hitting electronics

I am trying to figure out the name of a tiny black doohicky part inside my 2012 15" Macbook Pro (unibody, non-retina). It's right below the RAM slots, between the RAM and the battery when you open up ...
0
votes
1answer
356 views

Replacement parts for Macbook Air (13-inch, Early 2008) - broken hinge problem?

I have a "MacBook Air (13-inch, Early 2008)" with a broken hinge problem. I'm presently outside the US and wont be able to go into a Genius Bar anytime soon. Besides, the laptop is far outside the ...
2
votes
0answers
47 views

My computer may be dead. Help!

Early 2011 13" MBP, formerly 500GB HDD but changed to a 620GB DIY Fusion Drive a few weeks ago. I've been on Yosemite since the first days of the Public Beta, but starting earlier today my computer ...
-1
votes
1answer
57 views

got a macbook pro 2010 6,2… can i use ram from 6,1 macbook?

I've got to send my 2010 macbook pro 6,2 in for repairs. The MLB tested bad in the apple store. They'll replace that and anything else that's wrong for a flat $310, which seems like a fair price. ...
0
votes
1answer
505 views

Pulled too hard when opening iPhone. Did this kill my iPhone 5 screen?

So I bought a replacement home button for my iPhone 5. I tried to gently lift the screen with a suction tool, but when it finally lifted, it yanked something off and now the screen won't work :( I ...
0
votes
0answers
37 views

Replacement Battery for iPod Video Works temporarily

I have an iPod video that needed a replacement battery due to it not holding a charge and only working while the iPod was plugged into an outlet or computer. After the first replacement the iPod ...
0
votes
2answers
42 views

i phone 5 screen replacement

Is there a difference between these two replacement parts ? 60 Dollars 55 Dollars 30 Dollars or is there another one you would recommend ? I am starting to repair IPhones and would like some ...
1
vote
1answer
3k views

Hide/Fix Macbook Pro Retina Screen Scratch

I noticed that I have a small scratch on my Macbook Pro Retina's screen. When this has happened on my desktop LCDs I've used some Vaseline to hide it. While I know that doesn't actually fix it I am ...
0
votes
0answers
124 views

MacBook Pro only recognizes HDD with back cover off

I replaced my 13" Mid-2012 MBP's optical drive with an SSD the other day, but now I'm having problems with the old HDD that was in there. It booted once or twice after installation with the SSD ...
0
votes
1answer
31 views

Installed a new LCD screen on iPod but concerned to charge

As stated, I just installed a new ipod touch 4th generation LCD. As many youtube tutorial layout I went ahead after installing my LCD to power on the screen. However, here is my dilemma, the battery ...
2
votes
2answers
56 views

How to determine what the repair people did to fix my MacBook?

Recently, my MacBook stopped powering up. When pressing the power button, nothing at all happened. The usual green-yellow light on the power supply appeared normal, but no lights or sounds came from ...
1
vote
0answers
519 views

iPad 2 develops “ghost touch” after replacing glass panel

I have a 16 GB iPad 2 GSM which I accidentally dropped on the floor face-down and the glass panel developed huge cracks. In India, Apple does not replace any part of the iDevices, and doing this voids ...