Questions centering on repair of Apple hardware or software.
0
votes
2answers
173 views
iMac extremely slow suddenly
Mum's Mid 2007 iMac suddenly became extremely slow a few days ago. It takes over an hour to boot, and once booted it beachballs almost constantly in every app. Clicking an icon on the desktop takes a ...
1
vote
1answer
220 views
Replacing rubber spring/cup under Tab key cap
To make a long question short: What's the proper way to replace a rubber spring (inverted cup-like thing) under a keycap, specifically the Tab key on a unibody design MacBook Pro or Air?
Details: I ...
0
votes
1answer
117 views
Fix slow startup after utility disk repair on a SSD
I have a 250Gb Samsung SSD 840 series with Trim support enabled installed on a mid-2009 13" Macbook pro running Snow Leopard (10.6.8, 2.26GHz, 8Gb of RAM) and I experience extremely slow startup after ...
0
votes
0answers
24 views
How to List Alternate Super-Blocks in Terminal
What is the the correct syntax / command within Mac Terminal to list the alternate Superblocks?
This is definitely one of the errors I get when applying fsck within Terminal.
newfs and mkesfs are ...
0
votes
0answers
204 views
Reparing a corrupt Time Machine backup on a Time Capsule won't work
I tried to follow these instructions:
http://www.garth.org/archives/2011,08,27,169,fix-time-machine-sparsebundle-nas-based-backup-errors.html
But after typing in the hdiutil command I only get one ...
0
votes
1answer
144 views
Sleep button broken. How do I find out which part is affected?
The sleep/power button of my iPhone 4 is broken; it suddently didn't really "click" anymore and just hardly reacted on my actions. For some hours by clicking really firm it still worked, but then the ...
2
votes
1answer
152 views
Specification of MagSafe power adapter coaxial cable?
Does anyone know what type/specification of coaxial cable is used from the transformer brick to the MagSafe connector in the A1343 power supply?
The cable from my 85W MagSafe power adapter to my MBP ...
3
votes
1answer
257 views
Is it possible to buy a replacement iPad screen of the same quality as Apple's?
I've found a few companies that offer replacement iPad digitizers (the digitizer is the glass/touch screen part of your iPad), but I'm worried that they might be different to the official one.
...
1
vote
1answer
420 views
How is Apple repairing iPhone 5 with damaged glass at the genius bar?
iMore reported back in September that Apple retail stores would soon gain the capability to replace the glass in front of the screen in the store.
Has anyone had a repair quoted or performed for an ...
1
vote
1answer
58 views
Screen dark except when brightness is stepped off of zero
As shown in this video, the screen is dark, except at the few first steps when the brightness is moved just out of zero.
The notebook works otherwise perfectly fine. The image on the external monitor ...
1
vote
2answers
367 views
SSD OEM Exact Model, Part Number and Manufacturer in MacBook Pro (Mid 2012)
Does anyone know the exact manufacturer, Apple part number or model number of a 512GB SSD drive in a BTO MacBook Pro (Mid 2012)?
I cannot find any teardown photos or System Information screenshots ...
1
vote
1answer
136 views
Are the 4 LCD screws to fix the LCD replacement in an iPad critical?
I just successfully replaced the front glass of my 3th Gen iPad WiFi, but when I cleaned up my desk, I found out I forget to use the 4 LCD screws:
Is it worth it working another hour to open up ...
1
vote
4answers
1k views
Best replacement for MacBook Air MagSafe 2 cable (OEM or 3rd party?)
My MagSafe 2 cable for my 2012 MacBook Air stopped working. Took it into Apple store where I had bought my MacBook Air, and sure enough it was the excessive cat chew marks that had degraded it*. Can ...
1
vote
1answer
162 views
MacBook Pro 15 (early 2011) display panel joint is broken, can I get a replacement?
The black plastic casing around the display joint has been broken (has a crack). Is it possible to get a replacement for the same?
0
votes
2answers
149 views
Is there a one-time physical damage policy for cracked ipad2 a week after warrenty ends?
My 1 year warranty has just ended within the last week and my daughter dropped my iPad 2 which has resulted in a cracked screen.
Is there a one-time physical damage replacement policy in Washington ...
2
votes
1answer
389 views
How can I restore my system, using Snow Leopard, after hard-drive replacement?
I had a nearly full 500GB drive in my MacBook Pro, running Snow Leopard. As the near-full capacity was becoming problematic, I bought two 1TB drives, went home, ran Time Machine on one of them, and ...
6
votes
2answers
29k views
How to turn off iPhone without power button?
My iPhone's power button is broken. How can I still turn it off to send it in for repairs? I found another answer, but it does not really help.
9
votes
9answers
3k views
Can I trust Apple Store's employees with my laptop?
This might be a bizarre but crucial question, can I fully trust leaving my laptop in repairs (Genius Bar) while they have full access to it ?
I recently went to the genius bar to get my display ...
3
votes
1answer
139 views
What is the cable that connects the logic board to the display in a Macbook Air?
My friend asked me to repair her Macbook Air (I swear I'll never touch it again) and while removing the panel surrounding the LCD screen with a razor blade (as shown on iFixit), I inadvertently sliced ...
5
votes
5answers
29k views
Cracked iPad display - What are my options?
I've had my 3rd generation iPad for only five months, and I've tried hard to keep it in pristine condition. I always had it in its case, and was very mindful of what I did with it.
Unfortunately one ...
0
votes
1answer
5k views
remove scratch from iPhone 5 front glass
Because I thought the gorilla glass of the iPhone 5 is pretty tuff I decided to omit a screen protection. Unfortunaltey now I have a very thin and subtle but very long (6 cm) scratch on the front ...
0
votes
0answers
137 views
Replacement lid for MacBook Pro late 2008
Somehow my MacBook pros back lid became deformed, the corner somehow bent, without fracturing or scratching or anything. I'd like replace this, is it something the Apple shop can do? And if so how ...
0
votes
0answers
113 views
Can I restore my entire system (OS, boot, and Bootcamp) with TimeMachine if the Motherboard is replaced?
I'm about to send my Mac to be repaired and want to encrypt the hard drive before doing so.
Assuming I do a full backup prior to encryption, will Time Machine allow me to
Overwrite my encrypted ...
1
vote
1answer
2k views
Repair or recover drive from recovery mode
My main HDD is failing to boot. (Neither Normal, Safe mode nor Single User).
I can only boot from Recovery Mode or DVD.
The scenario was the following:
Computer was asleep (lid down).
Lifted the ...
1
vote
1answer
664 views
Will the Apple Store replace Macbook Pro keys or other parts if serious wearing occurs?
I have had my first MacBook for around a month now and I'm already beginning to notice some wearing on the keys (especially on the spacebar). The keys are beginning to turn shiny, and at this rate ...
1
vote
1answer
79 views
Refurbishing MacBooks [closed]
I am looking to start refurbishing MacBooks with the intention of reselling them. If they come with the original disks, then I can’t see any problems arising, as I should be able to restore them to as ...
0
votes
0answers
94 views
Can epoxy glue damage any of the iPhone surfaces?
I managed to drop my iPhone 4 an the black plastic rim has chipped off a tiny bit in places. I don't feel like paying for a full repair for a blemish, so I was thinking of just coating the dings with ...
0
votes
4answers
2k views
Old iPad 2 with cracked screen - what trade-up/repair is available and is it worth using?
I have an unused, approximately 1.5-year-old, iPad 2 (32Gig with 3G). It has a slight crack in one corner of the screen - it's noticeable but not a complete hindrance to anyone using it.
I've just ...
4
votes
3answers
1k views
How can I keep my fan from staying at full speed after replacing the hard drive?
I replaced a hard drive in a 2011 iMac (Core i7), though it was a standard hard drive and didn't have a location for the S.M.A.R.T. cord. (Or at least I think that's what it was.) Since then, the ...
1
vote
1answer
453 views
Dead areas in touchscreen after repair
I cracked the screen of my 3GS so I ordered a repair kit and installed it using some directions I found on youtube.
It seemed to work fine at first, but I've been noticing some dead zones in the ...
1
vote
1answer
366 views
Broken keyboard: Apple store policy?
One of the keys on my keyboard is non-responsive after cleaning it. I want to get the keyboard repaired rather than buy a new one. What is the Apple store policy for keyboard repairs? My iMac is out ...
1
vote
0answers
52 views
Different Keyboards equals different backlights?
i replaced my old keyboard (german layout) with an us keyboard. It works fine but the backlight seems to be misfit a litte. Is it possible that they using different kinds of backlights?
0
votes
1answer
2k views
What screwdriver size is needed for MacBook Pro mid 2012 back cover?
What screwdriver size is needed for MacBook Pro mid 2012 back cover?
According to iFixit's teardown the Philips #00 should be used for the "lower case". Is the lower case a synonym for the "back ...
2
votes
2answers
127 views
Is it necessary to disconnect the battery when installing new RAM in the early 2011 MacBook Pro?
I want to install additional RAM to my early 2011 MacBook Pro.
I originally was only looking at the official Apple guide, but then while searching for a better screwdriver I found the iFixit guide, ...
2
votes
2answers
154 views
What is barred circle icon in dock after install to new HD?
I just bought a SSD for my MacBook Pro and installed Lion on it and restored from a Time Machine backup. After a few updates and configuring a few things I am mostly good to go. However, Xcode and ...
6
votes
1answer
2k views
Can auto glass chip repair kits fix cracked iOS device screens?
Can auto glass chip repair kits such as this item repair cracked iOS device screens? If so, what should I watch out for?
1
vote
1answer
307 views
Repair disk on Snow Leopard using a bootable USB, in order to upgrade to Lion
[Mid-2010 MacBook Pro running the latest version of Snow Leopard]
I read in many places that you should always do a "Verify Disk" in Disk Utility and resolve any errors before upgrading to Lion.
I ...
1
vote
1answer
87 views
Options for repairing iPod Touch with broken glass
I've got an 4th-gen iPod Touch with thoroughly smashed glass. What are my options for repair? It sounds like
Apple charges about $200
There are third-party repair-by-mail services that charge ...
0
votes
1answer
121 views
iPhone first generation LCD replacement
My kid dropped my first generation iPhone and now several parts of the display only show grey. Looks like some pixels died. There are no cracks on the screen and touch works in the areas that are ...
0
votes
1answer
439 views
Concerns in testing a potentially water damaged Macbook battery
So, I acquired a water damaged Macbook (Late-2008 Unibody / 5.1) to cannibalize for parts for my existing macbook of the same model. I've taken everything I need off it, so I'm looking to part out ...
7
votes
3answers
761 views
Is the lock screen PIN secure enough when sending in for repair?
The button on my wife's iPhone 4 has become unresponsive and I would like to get it repaired. Like most people, the phone contains important emails, documents and photos which she would not like to ...
4
votes
3answers
359 views
Where can I purchase repair parts for Apple products?
I have an old iMac G4 that's well beyond being supported in any capacity by Apple. Two years ago, when taking it apart to upgrade the hard drive and CD drive, I accidentally severed the connector on ...
2
votes
2answers
501 views
Disk diagnostic and repair utility for Mac that works with all kinds of storage devices?
There are some nice and useful utilities for testing disks for bad blocks like MHDD, Victoria, HITACHI Drive Feature Tool etc. But these utilities have some limitations.
For example, MHDD is the best ...
3
votes
4answers
405 views
When is a MacBook Pro considered at 'end of life' and in need of replacement?
In a standard corporate environment with PCs they are replaced approximately every 36 months on a revolving schedule.
In introducing Macs into the corporation, the IT department appears to be unable ...
2
votes
1answer
517 views
iPhone 4 falling in water - issues after fixing
Two months ago, I accidentally dropped my iPhone 4 into water (for 3 seconds or so). Immediately I turned it off and put it in a bowl of rice. After two days, I took it to a repair shop, in which it ...
0
votes
1answer
467 views
Mac surface scan tool
I've had an SDcard lose its partition table, so I want to run a surface scan of the sdcard to make sure it's physically okay. Can you suggest a disk surface scan tool that runs on the Mac? Free, ...
4
votes
5answers
756 views
What is the Sixth Step of MacBook Repair?
My Macbook has crashed once or twice daily ever since I installed Lion. I am unable to return to Snow Leopard because my Time Machine is now coupled with Lion.
I went through the sequence:
Reset ...
1
vote
2answers
109 views
Fixing old G3 and G4 laptops
After I replaced the hard drive in my old iBook G3 (with the help of iFixit guides), it will not boot connected to mains power, only with the battery. It also always returns its date/time settings to ...
3
votes
3answers
2k views
My external disk made a clicking noise. What should I do?
I have a USB2+Firewire external disk that made a clicking noise, and Mac OS X immediately unmounted it and put up a dialog box saying that a peripheral is misbehaving. The disk made a clicking noise ...
8
votes
1answer
204 views
I know how to repair disk permissions. But… Who broke them?
One of the common Mac troubleshooting steps everyone always seems encouraged to try first is to "repair disk permissions" in Disk Utility.
This process usually finds random odd problems, fixes them, ...
