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4
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1answer
2k views

When do iTunes Connect Stats update?

I've read in quite a few places that sales trend reports update anywhere between 3AM - 5AM Cupertino time once a day. But what about other stats? When do app ratings update? When do customer ...
1
vote
1answer
149 views

Find & Recover correct iTunes ratings etc. & Library from Time Machine

I have at least 13 backups of my entire 7000 song iTunes library on an external drive using Time Machine. Unfortunately, a Sr. Rep. at iTunes support was misinformed and had me delete a folder that I ...
0
votes
1answer
240 views

App store ranking - effect of downloads from multiple countries

If I have an app in the app store, it seems to be that the general consensus is Higher Downloads = Higher Rank However, if my app is downloaded 500 times in Australia, will that affect my US ...
3
votes
0answers
502 views

Apple Music: Heart ratings (“Loved” tracks) are not supposed to synchronize between devices?

I hearted/Loved dozens of tracks on Apple Music desktop (on Mac), but when I played them on my iPhone, they were not hearted/Loved. Is it normal? I hope not, because it wouldn't make any sense! (Why ...
1
vote
0answers
39 views

Song Ratings (Stars) Missing in iTunes!

I routinely rate songs on my iPhone in the Music app with the 1-5 star system. I just plugged my iPhone into my computer and saw in iTunes (on the "Music" tab under "Devices") ALL OF MY SONG RATINGS ...
0
votes
0answers
39 views

How do I prevent false iTunes ratings?

I listen to a lot of smart playlists based on ratings, and I use the grouping field for tags. For example: Grouping Contains "Mellow", Rating is greater than **. That playlist has thousands of ...
0
votes
0answers
163 views

Song Ratings are not syncing from itunes to iphone

I ranked the songs in itunes. When I'm syncing with my iphone, the ratings did not come to my iphone. Automatic sync is open. Could you please heşp me on this issue? Thanks, Filiz
0
votes
0answers
30 views

How to preserve ratings from ipod touch that has never synced with new computer

About a year ago I lost my ipod touch. It had about 40gb of songs on it, many of which had been given ratings (to aid with quickly selecting 'good' songs). It was recently found, but the computer on ...