Mobile Device Management (MDM). A server platform that a company can deploy to centrally manage portable network-connected devices such as the iPhone, iPad and iPod touch. Also applies to MCX/OS X management since Apple Store apps are now as much a part of OS X as they are for iOS.

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12
votes
5answers
4k views

Is it possible to pre-install apps on an iPad?

We're giving away iPads (for real, and no you can't have one) as part of a promotion to our referral network. But the plan is to ship it pre-installed with our sales presentation apps and sign-up ...
8
votes
1answer
32k views

What size should a background image be for Apple Configurator to place it on iOS devices?

I'm looking to set up some custom backgrounds for iOS and using Apple Configurator to drag an image into the lock screen tab of the preferences and the tool crops the image for me. So, considering ...
8
votes
3answers
6k views

Is it possible to disable Personal Hotspot on iPhones with a configuration profile?

The company I work for is having an issue with users racking up huge data bills with iOS hotspot tethering. Is there a way we can push a profile that will disable this feature? I have looked through ...
6
votes
1answer
3k views

How can I prevent iOS 7 from downloading to iOS 6 devices?

I would like to prevent devices from downloading iOS 7 while using networks we control. We have MDM capability and firewalls, but I'm not sure what the the minimal ports and destinations that should ...
6
votes
2answers
379 views

Best approach for enterprise integration

I found information from Apple regarding managing a business with a large number of iPhones and iPads. It looks to me like Apple just builds the libraries, and expects vendors to build applications ...
5
votes
5answers
9k views

iOS administration: Fleet Management / remote setup / remote control **without jailbreak**

I have a fleet of more than 10 iOS devices (iPhones 3GS, 4, 4S, iPad2...) to manage, setup, etc. Often, users are very lost with configuration and usage (device configuration, e-mail, calendar sync, ...
5
votes
3answers
43k views

Can I install apps on iPhone/iPad from iTunes without syncing?

Simple question: Can I install an application that was downloaded to my iTunes into my iPad/iPhone without syncing it with the computer? I am abroad and without access to wi-fi, only network cable, ...
4
votes
6answers
28k views

Where does Apple Configurator store ipsw downloads?

Every time Apple releases new iOS software, it's a bit of a rush to get things downloaded and the servers can be slow in delivering the bits. I would like to know where the Apple Configurator Version ...
4
votes
4answers
3k views

Converting Unmanaged to Managed devices in iOS 7 OTA

iOS 7 introduces the concept of enrolling Apple devices with MDM providers out of the box, so when the iPads are being sent out by Apple to companies, they can be enrolled into an MDM program and the ...
4
votes
1answer
1k views

How to deploy machines with Apple IDs?

We have about 10 Macs at not big Digital Agency. Currently I am doing some research and preparing some deployment plan, and don't know what to do with those Apple IDs. There is no any centralised ...
4
votes
2answers
234 views

iPad Controls and Locks

Is there a way to lock kids out of settings and the controls for iPads? We have had issues where they change the screens, upgrade to iOS7, lock the device and other problems. We have a sync cart and ...
3
votes
2answers
36 views

Sudoers file plist

Using OSX server profiles to configure our fleet of Active Directory connected Macbooks. When our laptops are not connected to the internal network (or via VPN), their AD group membership is lost. ...
3
votes
2answers
907 views

What does installing a “device enrollment challenge” do on an iPad?

I work for a large faceless corporation, and they're rolling out some new software for email. As part of the install, it's asking me to install a "Profile" which contains a "Device Enrollment ...
3
votes
2answers
2k views

Manage Apple devices for small company

What's the best way to manage 10-20 Apple computers for a small company? All the devices are purchased and owned by the company. We want to be to reassign computers from one person to another, and ...
3
votes
1answer
586 views

Prevent iOS Users from updating iOS Version Using Apple Configurator

I have a scenario, where my employees are give iPads and iPhones to help with their daily tasks. There are numerous custom business applications installed on this device. The problem occurs when ...
3
votes
1answer
919 views

How to change Exchange email account settings on 50 iPhones, remotely?

We have the following situation. A customer of ours got re-branded and has therefore now a new domain name. On the email server (Exchange 2010) we added the new domain and for every user we created a ...
3
votes
2answers
460 views

Purchasing hundreds of consumer App Store apps for employees

The question is very simple as the topic suggests. (How) Can a company buy multiple "licenses" of publicly available apps on the App Store (for example paid Angry Birds app) and distribute those to ...
3
votes
0answers
2k views

iOS Enterprise developer Account: apns certificate for push notification [closed]

I have used the iOS development account for creating apns ssl certificate for sending push notification to iOS device for development purpose.I can get the device token using objective c sample code ...
2
votes
2answers
98 views

Configuring alot of iPhones?

I configured a bunch of iPads at my previous job, and I had to do it one at a time. Granted, there were only like 6 of them, but I am wondering what I would do if I needed to configure a whole bunch ...
2
votes
3answers
3k views

MDM that can control wifi and bluetooth

My boss just come up with an idea of having a mobile device management that can control the flow of data (access) from bluetooth and wifi to the iOS devices. I've actually configured a Profile ...
2
votes
1answer
40 views

How to update 100 iPad's?

Last year, I had to update 100 iPad to iOS 8. I did them one at a time and it took forever. We use AirWatch as our MDM. Is there a better way to update them all?
2
votes
1answer
26 views

Remotely manage Gatekeeper

I've been searching high and low for some service that will do this. Looking for something that can be installed on multiple machines, that has a nice dashboard that can tell me at the very least ...
2
votes
2answers
289 views

Can I remotely change home or lock screens on iPads?

Is there a way of remotely changing multiple iPad's locks/homescreens to the same custom image all at once over the air (not via USB)? I currently compile profiles with Apple Configurator, but ...
2
votes
4answers
1k views

Small-Business iPhone Deployment

I have a friend who has managed to successfully lobby his employer to switch the company-issued "feature phones" to iPhones. He has been peppering me with questions on how to set these phones up with ...
2
votes
3answers
2k views

How to remove MDM from iPad iOS 9.1

I bought an iPad, the user had removed the iCloud in front of me. But he did not remove the MDM profile from the iPad. She did the full reset on the iPad, however the MDM profile is still there how ...
2
votes
1answer
197 views

Is it possible to track installed apps usage on iOS devices using MDM profiles?

I need to track not enterprise distributed apps, but all other apps installed on the device. I need the information on when each app was launched, and for how long it was opened. As I see so far, it ...
2
votes
1answer
2k views

Is there any place to download Apple Configurator 1.3?

I would like to use Apple Configurator for our Store iPads, but I can't upgrade my iMac to 10.8 (min. Requirement for AC 1.4) right now. Where can I get 1.3 or any other version that I could install ...
2
votes
1answer
20 views

How do you give supervisor powers to SimpleMDM?

I have an iPhone iOS 9 it has been place under supervision via Apple Configurator. I cannot seem to transfer supervisor powers to SimpleMDM. How would I go about doing that?
2
votes
0answers
250 views

Updating Enterprise apps on iPads enrolled in Apple's MDM server?

So I'm running into a weird issue here when trying to update an internal Enterprise app to a newer version with Apple's MDM server. Profile Manager runs on 10.9.2 and Server.app 3.0.3 and we've tested ...
1
vote
2answers
78 views

iPad 2 company installed monitoring malware

A company I used to work for installed tracking malware on my iPad 2. It monitors my emails, Facebook, changes my passwords, etc. I did a complete reset at an Apple Store, it is still there. The Apple ...
1
vote
2answers
1k views

VPP license transfer

Is there any way to transfer licenses bought through Apple's VPP from one iDevice to another? (aka. I don't want to make apps a gift to the employee) And what are the prerequisites if such a thing ...
1
vote
1answer
33 views

Jailbreak Detection in Apple Profile Manager

Am I able to detect if a phone has been jailbroken if it is managed/supervised by Apple Profile Manager?
1
vote
1answer
53 views

Can iPad SSL/TLS traffic be inspected during DEP enrollment?

I am planning for hundreds of iPad devices that should enroll into MDM using a DEP certificate setting but the network in use inspects SSL/TLS traffic using man in the middle technique in order to ...
1
vote
2answers
229 views

Does Profile Manager for iOS Need to be Accessible over the Internet?

We're replacing our BlackBerry handsets with iPhones, and we'll be using OS X's Profile Manager for MDM deployment and management. I've done some exploratory research and I'm happy with the general ...
1
vote
1answer
4k views

How do apps installed via Mobile Device Management behave?

What happens if a user installed an app manually (from AppStore or Enterprise App) and later on MDM tries to install the same app? Does MDM app installation fails (because the app is installed ...
1
vote
1answer
78 views

iPad DEP asking for credentials - Cisco Meraki MDM

I have been using Cisco Meraki for my MDM and it has been working great. I just bought a bunch of new iPads and am setting up DEP for the first time. I have done all the steps required: Added the ...
1
vote
1answer
74 views

Manage and update many machines with the same settings

I have a small renderfarm of mac minis and they should all have exactly the same settings, get the same updates, etc. etc. I'm sure there is a solution for this and I would love to stop repeating ...
1
vote
1answer
166 views

Need to re-enroll 200-250 iPads worldwide, help?

Due to a bug with postgresql when updating Server.app to 3.2.2 I now have to re-enroll almost 250 iPads worldwide manually. These are all supervised and "enrolled" with the old server setup. ...
1
vote
1answer
63 views

When using a redeemed code through Volume Purchase, who owns the copy of a B2B app, ultimately?

I've been looking into various distribution options for enterprise-y iOS apps and one question I can't figure out remains: if my client does a volume purchase and chooses to use redeem codes to hand ...
1
vote
1answer
203 views

Can an MDM system (e.g. GOOD) report on iOS app usage? [duplicate]

If a company uses an MDM system (like GOOD or MobileIron) to deploy apps to their iPads and iPhones does iOS provide the MDM system data about when the app is used, so it will show up in their usage ...
1
vote
1answer
174 views

Have any organizations moved their work Apple ID to two-step authentication?

We are writing the policy of a small company to create 100 Apple ID for their employees. Half will work primarily on iPads and the other half on Macs. We have decided to try to use two-step ...
1
vote
0answers
28 views

How to connect Profile Manager to LDAP

I'm trying to setup a MDM solution using Profile Manager on OS X Server on El Captian. It works so far with local users. Now, I want to open this up for all the users of an ActiveDirectory server. I ...
1
vote
0answers
18 views

iOS MDM: Managed and private instance of apps?

When installing and configuring an app via MDM for managed iOS devices, can a user install a second copy of the app for personal use (with different data and settings)? If not, what will happen if ...
1
vote
1answer
35 views

iPad profile from Cisco Meraki invalid

I just setup a bunch of iPads to get a profile from our Cisco Meraki MDM server and I am getting an error as follows in the Event log: name: Profile name, error: The profile "Profile Name" is ...
1
vote
1answer
134 views

Apple Configuration and invalid profile

I am trying to configure Wi-Fi on an Apple TV 2 with WPA2 Enterprise. The Apple TV asks for a profile so I am trying to configure one. I set up the mandatory "General" settings the certificate of ...
1
vote
1answer
170 views

Apple Configurator 2: Apply Blueprint one by one

I have 48 iPads here and if I apply a blueprint to all of them at once, the network to the MDM server is jammed. If I apply the blueprint one by one to each iPad, every thing goes smoothly. Is there ...
1
vote
1answer
144 views

What's the easiest solution for MDM without a dedicated OSX Server?

I am the go-to support for whole lot of iOS devices in my family and have previously used Apple Configurator to apply new settings (such as VPN, email accounts, certificates) to new and existing ...
1
vote
0answers
159 views

IPAD Application not upgrading on IOS 8.1.3 but is upgrading on 8.1.2

The issue described below is specific to Airwatch however the same issue is occuring through ITunes. There seem to be an issue upgrading through ITunes. THe icon is greyed out on the IPAD and ...
1
vote
1answer
3k views

Device enrollment returns 500 error in OS X Server

I'm currently working with OS X Server (Yosemite) to try and create profiles for certain devices. It appears that I have configured the server correctly, and I have assigned a domain to it. When I ...
1
vote
0answers
48 views

MDM Multiple Domains

I have a Server running Mavericks, all works fine. My domain is server.myawesome.com, of which Im managing all my devices successfully using profile manager. Is it possible to run a second Domain for ...