Malware, short for malicious software, is software designed to disrupt computer operation, gather sensitive information, or gain unauthorized access to computer systems.

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My iMac will not allow me to log onto my desktop

I got a viruses alert when using my Mac and sadly I reacted ASAP. I gave control to a remote technican via log-me-in and I went through the steps that where asked. After I got off the phone with the ...
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2answers
328 views

My OS closes down after 5 seconds of inactivity (with the alert pop-up)

Since yesterday, when i'm running my computer, it shutDowns after 5 seconds of running. In order to make it work, i need to press continuously the escape key so the popUp alert who close the computer ...
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2answers
472 views

iPhone 3- Was set up with someone elses iTunes account, are they able to access my phone?

My phone recently for no apparent reason came up with the iTunes symbol and a pic of a USB cord. Apple seems thus far unable to access any of my data-like my contacts which is the most important. ...
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1answer
553 views

HP Product Research on Activity Log

I'm seeing an item on my activity monitor called 'HP Product Research.' I assume it's associated with some HP Printer drivers that I no long need, and have have removed, but this tracker keeps ...
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1answer
188 views

Can I determine how the Flashback trojan infected my machine despite disabling Java?

Apple's update on April 17, 2012 detected and deactivated the Flashback trojan. Yet two weeks ago I had following the instructions here. After concluding that my Mac is not infected, I disabled Java. ...
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1answer
36 views

Is this a virus?

I have been getting this ad popup for the last few months(green banner on the left). It happens on some web sites but not all. Is this a malware infection on my Mac or the web host being compromised ...
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1answer
30 views

Opening suspicious files

How can I deal/inspect a suspicious file on my mac short of installing and creating a full blown virtual machine instance? On windows when I want to open a suspicious file I use the sandboxing app ...
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1answer
52 views

iPhone 4 screen lock through unsolicited ad

On my iPhone 4 A1332 I had a pop-up this morning from daily-offers-online.com which I could not remove. I had no access to Safari until I clicked on the pop-up's OK button (which I did by accident). ...
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1answer
75 views

Is this iPhone alert Trojan/Malware?

Once in a while I get this bizarre behavior on my iPhone 5's screen with iOS 8.3.1. (The button says 'Approve' - in Hebrew). I can't say if its SMS/MMS or something else. But it feels like Malware. ...
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1answer
112 views

Does my MacBook have malware? Frozen screen and Automatic Clock Reset on Macbook Pro

I like to download books and games on the internet and so my MacBook Pro had acquired some malware. I did not know this, but eventually I installed Avast. It detected that I had acquired a couple of ...
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1answer
90 views

Google Chrome empty Finder window

Today without (yet) no evident change in my working Mac running Mountain Lion (10.8.5) I saw at least 10 times an empty window pop up on top of my working environnment.. At each of these events, I ...
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1answer
241 views

uninstalling adware bundled with adobe reader etc

My wife recently needed to install Adobe Reader for some of her work (apparently there is some kind of interactive functionality that Preview doesn't support) and in the process managed to install ...
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1answer
38 views

I have this screen bug that comes and goes, is there any way to fix it?

It is sort of like a static wave that goes across my screen for a second then goes away. It is rather annoying it comes once every 5 minutes i'd say. 2010 macbook pro 15" 4gb-ram NVIDIA GeForce GT ...
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1answer
344 views

What is writing to Disk causing eventual Beach-ball-of-death

What is running my machine down? This is iotop output...I still can't tell what is driving my system to a halt. Command+i on the SSD shows my "used space" slowly changing. It does this for about an ...
2
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0answers
237 views

Is this a new virus or adware/malware signature? How do I resolve this?

Since the last 12 hours or so, I've been facing a virus that's somewhat peculiar. When I open websites, and click any link on those websites, I get a new pop-up tab that opens a link from ...
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0answers
49 views

Have there ever been malicious MacPorts portfiles?

Is there a reason to use caution when installing packages from Macports? I'm still new to *nix land, more a result of projects like Ubuntu making things like installing programs easy. I always felt ...
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0answers
79 views

Malware or not, and how to fix?

I have a problem where advertising popups randomly appear in new windows in Firefox or Safari. I have the newest Firefox/Safari versions, and Mac OS 10.9. I do not have this problem in Chrome. Is this ...
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0answers
167 views

How come Apple Mail reports 'outgoing message' although I haven't written any?

When I open the Mail application (vers. 5.3, OS X 10.7.5 Lion), it contacts all mail servers (several POP3 and IMAP), which is reported in the Mail Activity section in the lower left. However, I ...
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0answers
250 views

Do I have malware? Mysterious connection made by app

I have Little Snitch installed. I use an app [that shall remain nameless in case this is a false alarm]. I was recently reviewing connection attempts in Little Snitch, and it claims that [this app] ...
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0answers
197 views

why Chrome pop up from gocomputerhelp247.com/system-alert

Why did I suddenly get a message with a Chrome icon to call a phone number immediately because I was under attack? The address was gocomputerhelp247.com/system-alert. It told me under no circumstances ...
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0answers
26 views

lsof on 10.7.5 does not show some connection attempts - is rootkit the only explanation?

After having SANS 504 training recently I am trying to catch some nasty stuff on my computers and finally I found something I am unable to explain. I am running concurrently Wireshark and lsof loop ...
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0answers
470 views

Eliminate com.adobe.ARMDC.Communicator.plist malware

Running an Early '09 iMac with Mavericks. Earlier this month I began to see a pop up referencing a 'malware cleaner'. Below is a copy of items dated May 4th in the Launch Agents and Launch Daemons ...
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240 views

How to lock down safari?

I'm a Linux user, but a friend comes to me with tech support questions from time to time. Generally, I refer him to the genius bar. He's getting spyware due to browsing habits, and, apparently, the ...
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0answers
432 views

unload a kernal extension

I am trying to remove a kernel extension but every time i restart it keeps coming back how to permanently remove it? i believe this com.ab.kl.engine is some sort of spyware output of: kextstat | ...