The Mac App Store is a digital distribution platform for OS X applications developed by Apple.

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27
votes
17answers
30k views

Xcode failed to download. Use the Purchases page to try again

Xcode is showing in the Mac App Store, ready to be updated. Clicking update results in an error: Xcode failed to download. Use the Purchases page to try again. Steps taken that didn't help: ...
0
votes
0answers
13 views

Itunes Connect (App Store) - Beginning of the day when change Price Tier

I changed my app from Free to Tier 1 on 05/21/2015, but in Sales and Trends statistics, report on 05/21/2015, my app has downloaded ~ 450 units and only Sales 100$ (Proceeds 70$) => 100 units with ...
0
votes
2answers
2k views

mavericks 10.9.5 downloaded but not installing

I recently updated mavericks 10.9.5 from 10.9, it shows on Update Installed in last 30 days, but when I see About my mac info it is still showing 10.9 Again going to app store and clicking ...
2
votes
0answers
30 views

How can I get v6.3 Command Line Developer tools to install?

The App store is repeatedly wanting to update the same version of Command Line Tools (OS X 10.10) version 6.3. Is there a way to triage or diagnose this systematically? If not, does anyone know a ...
2
votes
2answers
30 views

Pillars of Eternity: Better to buy from Mac App Store or from Steam?

I haven't played a video game on my computer in over a decade and I'm unfamiliar with modern technologies. If I want to buy Pillars of Eternity, am I better off getting it through the mac app store or ...
2
votes
2answers
3k views

OSX App Store updates with multiple users

My mac has several users. If I want to "update" an app, it says only the original user can do the update. But I don't have access to his account! How can I either: Update apps from another user ...
2
votes
2answers
15k views

The Mac App Store won't let me update iMovie and iPhoto because it says i bought them under a different account

I just bought this computer in August -- i have been the only one to use it, have only used it under my itunes/apple account. But ever since the first week or so that i've had it, i've had update ...
0
votes
1answer
34 views

How do I avoid update checks for third party software (cobook), dont want to “update” by mistake

I have an app that I bought, unfortunately the company was also bought and the new version is seriously worse. Hiding is not possible for third party software. Removing MAS receipt makes the software ...
1
vote
1answer
1k views

Does installing Yosemite require an internet connection?

After it has finished downloading, does installing Yosemite require an internet connection to install?
1
vote
1answer
34 views

How can I use a pre-existing AppleID with Mac App Store without a billing address?

I dont have a credit card, and so I am unable to complete the Apple billing address, which means I can not download anything from the App Store. It there a solution for this?
0
votes
1answer
1k views

The Download of Apps from the Mac App Store is very slow

I've wanted to download an app from the Mac App Store. But the download is much slower than normally. What can I do? EDIT: This is an "answer yourself" question. I don't know why I can't accept my ...
7
votes
6answers
10k views

Mac App Store opens to blank screen; cannot switch between menu options

Today I tried opening the App Store to update some software, but when it opens I am left with a blank screen: Also, when I click on the menu items in the top bar, multiple items will highlight in ...
2
votes
1answer
982 views

Download Mountain Lion on unsupported Mac?

Can I buy and download OS X 10.8, Mountain Lion, via the Mac App Store on an unsupported Mac? My home internet is dial-up, so whenever I need to download stuff I go to the library with my Snow ...
9
votes
2answers
129 views

Zsh using 100% of CPU during iWork install

I've been trying to install Keynote and Numbers, but they hang like so: This is associated with a shell script consuming 100% of a CPU: That process is defaults delete com.apple.helpd ...
9
votes
3answers
10k views

Do all Macs come with iLife apps?

I bought a Mac that is only a few months old. My understanding was that it is supposed to come with iLife (iPhoto, iMovie, and GarageBand) either preinstalled or available as a "free" download in the ...
3
votes
1answer
2k views

User Control screwed up but unable to click on icons with Mouse on OSX 10.8

I dont know what has happened, but today user control with mouse and trackpad on my macbookpro is screwed up. I rebooted twice, it made no difference. The trackpad moves the cursor okay, but I ...
2
votes
1answer
1k views

Unable to Install apps onto my iPad (Stuck on “waiting…”)

For the past several days, I have been unable to install ANY apps onto my iPad. When I click "GET" and then "INSTALL", it just says "Waiting..." below the app icon. This is what it looks like (not ...
2
votes
3answers
4k views

Can't download from App Store

A click on "Install App" does nothing. No error message, no download. I am trying to download an app appropriate for my installed OS. I've rebooted and signed out/in at the app store. No change.
3
votes
3answers
926 views

Do I need to have system administrator permissions to install from the Mac App Store?

Where does the Mac App Store install its applications to? Is this a system-wide location, or somewhere inside my Home directory? Is it possible to use the App Store on machines where I am not a System ...
0
votes
3answers
67 views

AppStore formatting is broken

My Macbook, Version 10.9.5 Build 13F1077, AppStore is somehow broken. It's like the formatting of it is broken. See attached image. Any idea's about what happened or how to troubleshoot or fix? As ...
2
votes
2answers
19 views

Use up the store credit [duplicate]

I have 0.80$ credit and I need to use it in order to change my region, so I can buy more store credit, since my credit card is not from USA anymore I moved back I need to find a way to use that ...
1
vote
5answers
5k views

How to remove deleted app from OS X update list?

I'm using a Macbook pro mid 2010. I have an deleted app always showing in my update list and it's very annoying. This problem has occurred sine Mountain lion. But it becomes quiet eye-catching after I ...
1
vote
1answer
31 views

App store asks me for password but won't let me enter my ID

I need to update fcp on my macbook pro (yosemite) but every time I try the app store asks me to enter my ID and password but it won't let me click on the ID box to put in my email and just gives me a ...
3
votes
1answer
7k views

Updating / Upgrading Xcode to 6.0.1 does not work

so I tried to upgrade my Xcode to 6.0.1 from 5.6 or something. I'm running on Mac OS X Mavericks 10.9.5 yet. The problem is that it starts downloading Xcode form the Mac AppStore and already ...
1
vote
1answer
3k views

How do delete stuck download of Xcode 5 from app store?

Initially I was downloading Xcode 5 from the Mac App Store, but I found it extremely slow, and so I stopped the download. Then I downloaded it from the developer web site instead, which was much ...
0
votes
1answer
111 views

I cannot sign in to App Store with my Apple ID

I created a new Apple ID and verified it. In the App Store, when I want to update or upgrade my OS X, it is asking me to sign in to download. I try to sign in but I cannot — there is no error or ...
0
votes
1answer
2k views

Mac App Store Update issue in Yosemite

i have a big problem with updating my apps in app store, when i install an application, it doesn't appear as installed as you can see : I have all of this apps installed on my computer, and i ...
2
votes
1answer
52 views

How do i fully delete an old account so that it stops asking for updates?

My ex-partner had an account on my Mac. When we broke up, we deleted his account. However, some of the applications that he has downloaded keep asking for updates. I cannot delete these apps, as it ...
2
votes
2answers
37 views

How do I turn off automatic downloads and updates?

I don't see any options for deactivating automatic downloads for OS X and individual apps in the App Store app.
1
vote
2answers
92 views

How can I download a newer Yosemite installer?

I have an existing Yosemite installer app from the original release of 10.10 (e.g. Install OS X Yosemite.app) but can't seem to download a newer installer. When I click Download, I'm presented with ...
10
votes
2answers
2k views

Equivalent of iOS' 30/30 (task manager) app for OS X

30/30 is a slick task manager for iOS devices that's also free. I'm trying to find an equivalent app for OS X. Some of the features in 30/30 that I would like to see in a mac app are: Clean ...
1
vote
3answers
383 views

App Store Update stuck

I've downloaded the "Pro Video Formats 2.0.1" update at least twice, but it keeps showing up in the Mac App Store. How do I fix this?
0
votes
0answers
39 views

App Store doesn't seem to work

I had some updates that prompted me to restart for a long time. Finally, I agreed, but the restart process hanged with the rainbow mouse pointer, so I did a hard reset. Now I still have update ...
4
votes
2answers
10k views

How to tell what program is launching softwareupdated?

My Macbook was running really slow after opening it up and so I opened Activity Monitor and saw one process called softwareupdated that was not responding. It didn't say it was using any CPU but my ...
13
votes
5answers
5k views

How can I opt out of updates for one app when using the App Store?

I have an app that has been radically changed (Skitch) and I'd prefer to not see any of the updates that the developer has made available to that app on the App Store. I'm lazy and like to use the ...
9
votes
11answers
60k views

How to remove an app stuck in “waiting” mode from the Mac App Store?

I've got 2 applications that I installed via the Mac App Store that are still in the "waiting" mode. How do I get these applications to finish installing? Or how do I remove them and try again? By ...
0
votes
0answers
81 views

Mac App Store downloading whole app instead of update

Mac App Store sometimes downloads whole apps, instead of downloading just the differential update needed. Take the latest iMovie update which is a bug-fix update and shouldn't be larger than a couple ...
2
votes
4answers
2k views

(Mavericks) Appstore repeatedly updating Xcode to 5.1 (fixed?)

In the past 7 days I have updated to Xcode 5.1 seven times! Yesterday I dragged Xcode to the trash and emptied the trash in an attempt to make it stick, this morning I got a popup saying that Xcode ...
14
votes
5answers
31k views

Damaged and can't be open app error message

I bought the iBoostUp app when I was using Lion, and one day it suddenly stopped working, I uninstalled it, and yesterday I got Mountain Lion hoping that it would get magically fixed, but it didn't. ...
0
votes
1answer
3k views

App Store keeps on trying and failing to update iMovie and iPhoto on Mountain Lion

I recently got a Mountain Lion laptop from work and every time the App Store checks for updates, it reports updates as available for iMovie and iPhoto. However, I have neither installed and when I ...
0
votes
1answer
70 views

Can't login to Mac App store

I have an iMac with Mac OS X 10.8 (Mountain Lion). When I open the Mac App store, and try to download an App, it asks me for the login. When I enter my Apple ID's email and password and click login, ...
2
votes
2answers
1k views

iPhoto won't open

When I tried to open iPhoto, it says that I needed to update to the latest version. Im using OS X Yosemite system. When I search on App Store it says that "The item you've requested is not ...
0
votes
1answer
61 views

Mac App Store updated an app, app doesn't know?

A few days ago, I have seen the newly released version of Xcode (6.3) in the updates section of the store, so today I decided to update it. Updating from 6.2, the process started normally (Xcode was ...
0
votes
1answer
4k views

How do I move an application from Launchpad into Applications folder?

I purchased Pixelmator 2 from the Mac App store. The app appeared in Launchpad, but not in my applications folder. The problem is that I don't use Launchpad. I can't find where Pixelmator is actually ...
2
votes
1answer
643 views

Xcode update would not work, and now won't leave the App Store update queue

Hello I am trying to remove this update. It was not working and I ended up downloading the Xcode update directly from apple.developer, it gave me no problem. This has been my spring cleaning project ...
1
vote
1answer
333 views

Xcode failed to download, use the purchases page to try again

I continue to get this error each time I try to install xcode: "Xcode failed to download, use the purchases page to try again" This is with the newest OSX 10.10.3. I found this thread: Xcode failed ...
2
votes
1answer
286 views

Download iPhoto for Yosemite?

How can I download the last iPhoto version for Yosemite? Looks like any links are invalid now that Photos is out. And upgrading a pre-Yosemite version does not work. There is an update button but it ...
0
votes
2answers
40 views

Macbook pro 2009 update not taking effect

I downloaded the update for OS X Yosemite 10.10.3. I restarted when it told me, but the update did not take effect. When I manually rebooted, that didn't work either. How do I solve this?
1
vote
1answer
113 views

What's the best way to share Mac Apps downloaded via Mac App Store?

We have four guys in the house running on Mac and say, one updates the apps that the others have purchased with their individual apple ids, could the apps be shared over a storage media/airdrop ...
0
votes
0answers
45 views

Invisible downloads from App Store (visible only in Launchpad)

I'm currently updating my version of Xcode on my Yosemite system and I encountered pretty much the same problem as the one described in that question : the system seemed unresponsive to my download ...