Not only a media player, iTunes manages apps and data syncing to iPod and iOS devices.

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1answer
11 views

iPhone 3GS stuck in apple logo

My friend owns an old iPhone 3GS(I know it's vintage) that entered a boot loop a couple of days after it was jailbroken. So how I tried tackling the problem was by performing a restore through ...
0
votes
2answers
13k views

An iPhone has been detected, but it could not be identified properly

Why do I get the following message in iTunes when syncing my iPhone(s)/iPad(s) to iTunes wirelessly on Windows Vista Ultimate? An iPhone has been detected, but it could not be identified properly. ...
6
votes
8answers
46k views

Music files don't copy from iTunes to iPhone, appear grey with a dotted circle

When I drag music files from iTunes (desktop) onto a connected iPhone, many times the files just don't copy to the iPhone - the tracks appear in the list on iPhone, albeit grey and the most-left ...
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0answers
12 views

El Capitan media keys not responding

My media keys are not working on my Mac. Pressing play doesn't open iTunes automatically. This issue occurs across all users, even newly created users, and all applications. Here's what I've done so ...
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votes
2answers
19 views

How do I update/delete this app?

I have an app that looks like it tries to continuously install. It's been like that for weeks. I have free space, like 2GB. When I long press the icon, and try to delete it, it pops up a dialog asking ...
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vote
1answer
1k views

iTunes randomly freezes on startup on Windows 7

I'm running iTunes 11.4.0.18 (the latest available version) on Windows 7 x64; for reference, I've been having this problem for months, and even on the computer I had before this one, which I replaced ...
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vote
1answer
4k views

iTunes is changing the number/order of tracks in an album when it loads into my iPod. I want the tracks to stay in order

iTunes changes the number (and therefore) the order of tracks in an album when make a new playlist. Therefore, I cannot listen to an album in the correct order. I want the tracks to stay in order when ...
0
votes
2answers
133 views

Transferring apps from device to itunes

Reading conflicting information on this one. iOS 9.1, iTunes 12.3.1. When I sync, any apps I have purchased recently do not show up in iTunes. Some things I've read say it's a bug, some say it's by ...
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1answer
8 views

Transfer songs purchased on iphone 4 to computer [duplicate]

How do I transfer songs purchased from my iphone to itunes on my computer? I only want to transfer purchased music, not apps or other purchases.
1
vote
5answers
38k views

How can I watch iTunes purchased movie on my Mac if it is missing in my library?

I have purchased Cars 2 HD movie on my iTunes. I can't find it and/or play it on my Mac now. the only option is to buy it once more. I have just one iTunes account. when go to the movie bar in my ...
0
votes
1answer
262 views

2 iPhones, 1 computer. Why are they now both running on the same iTunes account?

I have recently synced my partner's iPhone to my computer because his computer crashed. He has his own iTunes account so we backed his phone up to iCloud, wiped it a re-synced it to my computer.But ...
0
votes
1answer
33 views

Broken iPhone 6 can't connect to iTunes

My iPhone broke the other day and the screen is broken so bad it doesn't work anymore. It has typed its own passcode on the lock screen so many times it has disabled the phone so now I can't do ...
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votes
0answers
116 views

iPod keeps saying iTunes isn't up to date

My iPod Touch, 3rd generation, won't allow me to download things off my computer onto my iPod. It keeps saying that my iTunes isn't up to date and to check it. How do I tell if it's up to date and ...
0
votes
2answers
469 views

How do I copy mp3s and then edit the ID3 tags of the copies without altering the tags on the originals?

I made a playlist for my brother, using tracks (.mp3) that I have on my Macbook and usually listen to with iTunes. I want to put these tracks onto a USB stick to give to him. I don't have the USB ...
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0answers
17 views

iOS Alarm app Labels stored in iTunes Backup?

I can't seem to find any iTunes Backup extraction utility that claims to be able to extract data from the pre-installed iTunes Alarm app (specifically the labels that are in each "alarm"), so cannot ...
6
votes
2answers
10k views

How to stop using iCloud Music Library on Mac and iOS?

While trying Apple Music this summer, I must have switched on the iCloud Music Library functions. I finished using Apple Music, and I would like to get rid of that iCloud Music Library. I'd like to ...
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0answers
11 views

Can I safely delete the iTunes “Import” folder?

I had a problem that I was able to solve by unchecking "Share iTunes Library XML with other applications", but ever since, I have a folder in ~/Music/iTunes/iTunes\ Music/ called "Import" with a bunch ...
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0answers
11 views

Jumping via keyboard from album to songs in iTunes' Albums view

In iTunes's "Albums" view it's easy to move from album to album using only the keyboard. However, when an album is highlighted (so that the album tracks are all visible) is there an easy way to begin ...
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2answers
386 views

How to clear description of more than 100 songs in a step

I want to clear description of more than 100 songs. It is tiring to clear one by one. Can I clear the description in other ways?
1
vote
1answer
1k views

Can't seem to sync albums that weren't purchased from the itunes store to my IPhone 5c

I recently got a new IPhone 5c. When I tried to sync my music from itunes to my phone, it only synced songs and albums that I had bought from the itunes store. All of the music that I had uploaded ...
0
votes
2answers
1k views

App Store Updates not working

I'm running Mavericks (10.9.5) and it has been working without problems since months. Recently I can't install updates from the App Store. Since today, the App Store doesn't even show icons anymore. ...
0
votes
1answer
11 views

Why is iTunes duplicating my TV shows?

It seems every time I go into iTunes it's duplicated my TV shows again. I could understand if these were shows that I'd ripped from DVDs myself (maybe I'd made a mistake or something), but in the case ...
0
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2answers
11 views

I connected my iTunes account to another computer, and it's only showing purchased music? Where did my music go?

the computer is fully updated. I'm going to be using a different computer for the next month, so i tried to connect my iTunes so i could access all my music. when i signed in, it was only showing my ...
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votes
1answer
1k views

Prevent artwork synch in iTunes for iPhone

I want to turn off my artwork synch! I don't care if I have the artwork or not! Is there a work around for doing this? My phone always gets locked in a loop when synching and it is "stuck" on step ...
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0answers
12 views

Iphone backup disappeared [on hold]

i tried posting a question and all i got was:This question body does not meet our quality standards. Please make sure that it completely describes your problem - including what you have already tried ...
4
votes
1answer
3k views

How to use different accounts (of different countries) for iTunes and iBookstore on iPhone or iPad?

Simply stated, it is I bought quite a bit of Music and Movies from my native country (be it Hong Kong, France, Italy, etc). However, the iBookstore for that country has very few books on the ...
6
votes
1answer
38k views

How can I disable showing iTunes music purchases in iOS 9?

I just updated my iPhone 5S to iOS 9. Things work well, but one setting I remember seeing in iOS 8.4 and earlier was the ability to enable/disable showing music purchases in iTunes seems to be gone. ...
0
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0answers
10 views

iTunes Problems

We recently purchased a new computer and had everything from the old one transferred to the new one. Now, it appears that every time we attempt to play our library from iTunes, we are asked to ...
2
votes
1answer
8k views

Why does iTunes and my iPhone not agree on how much free space I have on my iPhone?

Ok so I have a 32gb iPhone 4s that is updated all the way. When I plug it into my computer (PC) and run iTunes it (iTune) will tell me that I have a ton of free space on my phone howeer, when I look ...
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votes
3answers
5k views

Unable to view my apps installed in iPad Air on iTunes

I have iPad Air (first generation) with iOS 8.3 installed. I have iTunes 12.1.2.7 installed on my Windows 8 PC. I have authorized iTunes to access my iPad but I cannot see any apps in my iTunes when ...
2
votes
2answers
3k views

The iPhone is synced with another iTunes library error Message

Whenever I select to manually manage music and videos, I get an error message that says "The iPhone is synced with another iTunes library. Do you want to erase this iPhone and sync with this iTunes ...
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vote
1answer
5k views

iOS 9.0.2 made my iPhone 5 stuck on “connect to itunes” screen

I decided to download iOS 9.0.2 for my iPhone 5. When the download finished it was stuck on a screen I have never seen before. Here's a picture: When I plug it into my pc, iTunes doesn't find my ...
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1answer
44 views

How to get list of installed apps via iTunes?

I need to know what applications are installed or were installed on devices which are associated with iTunes account. I don't have access to the devices. Is it possible?
3
votes
5answers
5k views

Change volume of airport using the master keys, not itunes volume slider

My roommate recently bought an airport express, and I love it. Minus the fact that when I'm blasting music and someone wants to talk to me, I need to open iTunes and either lower the volume or pause ...
3
votes
1answer
1k views

How can I export a QuickTime File with Chapter Markers from iMovie HD?

I have a video with chapter markers in iMovie HD 6.03 (267.2). What settings do I need to use when exporting to get a file with chapter markers viewable by QuickTime and iTunes?.
0
votes
1answer
864 views

iTunes is not showing device backups - can't restore backup

In iTunes (12.3 on Windows), clicking Edit > Preferences... > Device tab shows an empty list of backups even though there should be a bunch of them. I needed to get my phone replaced, so I backed ...
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votes
1answer
1k views

Duplicate songs in Apple Music after syncing

Yesterday I switched from a PC to a MBP. I've been using Apple Music since it came out. I synced my phone and today I noticed many songs are duplicated, or extra songs I have deleted before are back ...
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0answers
14 views

Cannot airstream itunes videos from iphone 4s to apple tv anymore

I used to be able to play itunes videos from my iphone onto my apple tv. Now I can fully set up airplay (even mirror, if I want), I can play youtube and netflix content, and even itunes music videos, ...
3
votes
1answer
2k views

Cannot sync apps between iMac and iPad

On my iMac, on iTunes, i have one app (called "myApp", say) listed on Library > Apps. I want to transfer that app into my iPad. Under Devices > my iPad > Apps, I press Install next to myApp ...
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votes
2answers
36 views

Cannot sync with iTunes: This computer is no longer authorized for apps that are installed on the iPhone

I'm not even trying to sync apps. I only want to sync one movie. When I try to sync, I get this error message. I click the Authorize button, it asks me to enter my iTunes password, and after that, ...
3
votes
0answers
28 views

iTunes Match - i thought it gave you back all your Music storage?

So I sign up for iTunes Match and expected to see all my music storage- on my phone-go down to zero Gb, so i could use the storage space for other things. Naive i guess. So am I correct that every ...
0
votes
2answers
1k views

Can I add song to an Apple Music playlist, without adding them to 'My Music'?

I like to keep my iTunes library ('My Music') clean and only add albums I really like. However, I also like to have playlists with songs I just like a bit. I do not want these songs to show up in 'My ...
5
votes
1answer
3k views

Restore ebooks (PDF) from iTunes backup?

Upon opening iBooks.app on my clean Mavericks install, I noticed that all my ebooks from other sources than the iBooks Store were missing. Of course, they're not saved in iCloud. So I wanted to ...
0
votes
1answer
20 views

iTunes FileSharing Two-Way?

I use iTunes File Sharing (on Windows) to share a password file with an iOS app KeePassMini. I am not sure if this is a one-time thing or if iTunes copies the files whenever it changes. Ideally, ...
0
votes
1answer
22 views

iTunes movies HD Rental advertised as 5.1 surround, but only plays in stereo

"The Revenant" is clearly labeled on the iTunes store as 5.1 surround. But after purchasing and playing the HD Rental (yes it was fully buffered) it only output in stereo on Windows 10. The Netflix ...
2
votes
3answers
339 views

Missing BPM information

I have hundreds of songs that are missing BPM information in ITunes. How do I force ITunes to update the BPM? Please note that deleting and re-adding songs back is not a very good option for me.
1
vote
0answers
15 views

How to prevent iTunes/QuickTime Player playing both the main (5.1 AC-3) and backup (2.0 AAC) audio tracks at the same time?

I have created for myself a build script to automatically import films into iTunes, making sure that they have compatible audio/video tracks. This generally means that if the input video track isn't ...
3
votes
1answer
6k views

iPhone cannot be synced because there is not enough free space to hold all of the selected items

I'm trying to clean up some space on my iPhone, for this I need to sync it with a new Mac. The Mac doesn't have the files on the device, so sync will erase everything on the device. So I want to ...
1
vote
2answers
23 views

How Apple Music and iTunes Match work together?

I have subscriptions of both Apple Music and iTunes Match, but I was wondering if I can cancel iTunes Match... What will happen if I cancel iTunes Match? Will I still have the benefits of iCloud ...
0
votes
1answer
20 views

Is there a way to automatically reduce the rating of a song by X stars when you skip that song?

For example, to reduce a song's rating by half a star when you skip it (and/or increase it by half when you don't?). Not sure if this would involve creating a new application or if somehow there's an ...