Not only a media player, iTunes manages apps and data syncing to iPod and iOS devices.

learn more… | top users | synonyms

4
votes
3answers
31k views

Sharing iTunes account with separate game center accounts

We have a family iTunes account. My son wants to have his own Clash of Clans game on his iPod, so we created his own Apple ID and he logged into Game Center from his iPod with the new ID to download ...
1
vote
2answers
38 views

iTunes won't open following moving folder after reinstall

I have MacBook Pro mc700 with OS X Yosemite installed. A couple of weeks ago, I decided to format my HDD and install a fresh version of Yosemite, so I copied all contents of my iTunes folder into an ...
1
vote
2answers
924 views

iTunes on iMac won't start up after upgrade (error -10699)

Yesterday I updated iTunes in my iMac running OS X 10.10.3. According to the information in App Store, the new iTunes version is 12.1.2. Since then iTunes won't start up. If I click on it, there is ...
2
votes
1answer
5k views

What do I do when I get a “sync session failed to start” message when syncing iPhone to itunes?

The context is that I'm restoring my wife's new replacement iPhone from a backup. It already did the first sync, where it gets all the settings and whatnot, but not the apps. Tried the second sync, ...
2
votes
2answers
2k views

The iPhone is synced with another iTunes library error Message

Whenever I select to manually manage music and videos, I get an error message that says "The iPhone is synced with another iTunes library. Do you want to erase this iPhone and sync with this iTunes ...
0
votes
0answers
22 views

Why can't I skip ahead on a song or podcast in iTunes?

All of a sudden, while playing a song on the itunes store or a podcast on the podcast store, I can't skip ahead to a specific time. When I click ahead, the cursor reaches that location, then ...
1
vote
1answer
2k views

How to remove synced iPhone data in iTunes 11?

I didn't have a free outlet to plug my iPhone charger into, so I plugged it into the USB port of my work computer (Macbook Pro) to charge. Anyway, iTunes 11 and iPhoto opened up! I forgot that ...
2
votes
0answers
241 views

iPhone only showing purchased music

Today I was editing my music library, deleting old songs and such, and then of course, synced my iTunes to my iPhone. Everything synced fine until I realized my iPhone was only showing music purchased ...
3
votes
1answer
2k views

iTunes hangs at “Step 6 of 7. Importing photos”

Everytime I connect my iPhone (4 or 5) to iTunes (v. 12.0.1.26), it begins syncing but hangs on step 6 of 7, "Importing photos".
3
votes
2answers
4k views

Voice memos not being deleted from iTunes

I have iTunes (10.0.1) syncing with my iPhone (4.1) with the Voice Memos option enabled. I created a single voice memo. I synced the phone and the voice memo transferred correctly. I then deleted it ...
4
votes
2answers
2k views

How to replace mp3 files with m4a versions in itunes?

A few points before I get into my question/issue: I am not looking for a way to convert file formats. The library and all music is located on another Mac on the local network (so it is not indexed ...
1
vote
1answer
96 views

Shared photo library moving into new photos app?

With the new app photos for mac, I'm getting a little confused. I didn't have that many photos in my iPhoto library, and yet it says that it is uploading 4000, where are those photos coming from? Are ...
0
votes
0answers
12 views

Use up iTunes credit

I have an iPad mini with 21 pence sterling left in credit it won't allow me change stores so I can buy more credit and there is nothing that costs 21 pence. I'm in the UAE and can only buy dirham ...
0
votes
0answers
32 views

iTunes Podcast Download error=-5000

I am subscribed to several podcasts and all of them are failing to download. This has been going on for about one week. When I refresh the podcast list, new episodes appear but they error out on the ...
1
vote
1answer
1k views

How to use different accounts (of different countries) for iTunes and iBookstore on iPhone or iPad?

Simply stated, it is I bought quite a bit of Music and Movies from my native country (be it Hong Kong, France, Italy, etc). However, the iBookstore for that country has very few books on the ...
3
votes
1answer
1k views

How can I export a QuickTime File with Chapter Markers from iMovie HD?

I have a video with chapter markers in iMovie HD 6.03 (267.2). What settings do I need to use when exporting to get a file with chapter markers viewable by QuickTime and iTunes?.
0
votes
0answers
30 views

Installation Alert: Unable to force quit iTunes

Reads as unopen in the dock, but computer (OS X 10.10) won't install software regardless. Have tried running "-9 iTunes" in Terminal, but to no use. UPDATE: Ok I've tried running "killall -9 iTunes" ...
1
vote
4answers
17k views

Import music into iPhone without deleting everything

My OSX crashed and I installed it completely new (no backup). Now I wanted to import some music into my iPhone and it seems it is not possible. Every time I get the warning that everything get deleted ...
1
vote
1answer
2k views

iTunes, Proxy Authentication and NTLM

I am attempting to use iTunes through a work proxy. When loading iTunes, it prompts me to enter a username and password for the http and https proxy servers, but fails, saying the password was ...
7
votes
4answers
7k views

How do you cancel 1000's of iTunes Match downloads on the iPad without swiping each one?

I accidentally asked iTunes to download all my music from match to the iPad. There are 2500+ songs in the queue now and they won't download before my flight tomorrow. The music downloads are blocking ...
3
votes
1answer
13k views

Is there a way to re-order a playlist?

I have an existing playlist in iTunes, and I'd like to move some tracks to the top. But when I drag them up, the cursor get a "+", and the tracks don't stay where I put them. How can I move these ...
-4
votes
0answers
15 views

how could you unlock an ipad air 3rd generation without apple id itunes or ios? [duplicate]

My brother bought an apple Ipad air 3rd generation for me at an auction (for those of you who dont know what an auction is its a like place were people could by second handed stuff like cars ...
1
vote
0answers
40 views

How to turn off iTunes match on a device if subscription is expired

Can anyone tell me how to disable itunes match from my iPhone 5 if my subscription has expired? I have all of my music saved to my computer in iTunes but when I link my phone to sync music I am ...
0
votes
0answers
54 views

iTunes 12.1 album art not showing up in background

I deleted all my album art because it was of either bad quality, or I didn't like them. I decided it was time to find new artwork. I deleted the cache files in my iTunes folder as well. Since the new ...
1
vote
1answer
3k views

Why does iTunes only play one song?

So here's what my iTunes looks like right now: Nothing on this screen does what I'd expect, which may or may not be a problem with my expectations. Why does double clicking on a track play only ...
0
votes
1answer
32 views

Any app to locate or spy my lost iPhone device (didnt activate find mym iphone)

Yesterday my iPhone was stolen but I can not find it in my iCloud account with the Find My iPhone app. Currently I have access to my iCloud account but I dont see the iPhone in the tracking app. I can ...
0
votes
0answers
20 views

RV Hookup of MacBook Pro, iPad air, Apple TV to Big Screen TV

I occasionally take my camping trailer out where there is no internet and usually no cell service. There are 3 scenarios and was wondering the best way to do them using my macbook pro, iPad air, ...
3
votes
1answer
6k views

How can I get my albums to sort by track numbers in iTunes 11's expanded view?

I've been trying to figure out why my track sort order is wrong in iTunes 11. I have track metadata, and sorting by Album in the songs view works fine, but in the expanded view my tracks appear in ...
2
votes
1answer
3k views

How can I tell if I have the 64-bit version of iTunes installed?

As I understand it, the 64-bit version of iTunes is actually a 32-bit application, and so appears in the Program Files (x86) folder. Is there a way to see if the version of iTunes I've installed is ...
11
votes
5answers
1k views

Can I create an iTunes account without a credit card?

I am trying to create a iTunes account for my younger cousin, but he does not have a credit card (he's too young). Tried Google, seems outdated on this issue.
0
votes
1answer
74 views

How can I create Apple ID for a child without a Credit Card? [duplicate]

I am trying to create an Apple ID for my 10-year-old son. However, I do not have a Credit Card, only a Debit Card. I'm using the iCloud 'Family' setting, but it says 'Credit Card Required'. I guess ...
0
votes
1answer
98 views

What is the latest iOS 8.3 baseband for iPhone 6?

I want to update my iPhone 6 to iOS 8.3, but my device is unlocked with R-Sim. I want to know if the new iOS firmware will update the baseband & relock my device. Please help.
3
votes
1answer
44 views

Setting and using a “language” property of an audio file in iTunes?

I'm a linguaphile, and I have lots of audio files in different languages in iTunes.  I would like the ability to tag a file with the language code, and to see and/or sort by that tag. I have no use ...
0
votes
0answers
32 views

Moved NAS, need to repoint iTunes

I had a fully working iTunes library, the .itl on my MBP, and music in my organised folders on my NAS share. This setup I would like to keep as iTunes manages my iPod but nothing else. So I don't ...
0
votes
0answers
13 views

iPod shuffle stuck on the same song after disconnecting mid-sync

I'm traveling right now, for a few months. When I left home I packed my iPod shuffle completely, with around 400 songs. It served me great so far, but then one day I needed to charge it, so I plugged ...
2
votes
2answers
3k views

VLC won't become default for MP3 or MP4

I have tried a number of times to make VLC Media player the default for MP3 and MP4. I open a file and tick the "Always open with" checkbox, but they still open with iTunes and QuickTime by default ...
0
votes
2answers
1k views

Apple TV 3G can't connect to Windows iTunes home sharing library

I'm trying to connect my 3rd generation Apple TV to iTunes on Windows 7 via iTunes home sharing, but when I "click" the Computers icon on the Apple TV, it shows an error message stating that it can't ...
1
vote
1answer
2k views

Install iDevice drivers but not iTunes?

I have a Windows PC that doesn't have iTunes installed, because I don't want it. But I still want to be able to use other software to transfer data from my iPad, which means I need the drivers for it. ...
3
votes
1answer
1k views

Wi-Fi sync with iPhone and iPad fails often

When I try to sync my iPhone or iPad via Wi-Fi it happens very often that the symbol of the device disappears after iTunes is telling me that it's searching the device. After a couple of minutes the ...
1
vote
2answers
39 views

How can I correct a typo with Apple ID?

How can I use iTunes with an email address that isn't actually an email address?
0
votes
1answer
76 views

Clean tag shows in iTunes app but not in Music app - iPhone 6, iOS8

Edit: I do in fact see a [E] tag for explicit songs downloaded from iTunes, but as the title states, I want to see a [C] tag for clean songs downloaded from iTunes. I have edited some song meta ...
3
votes
2answers
13k views

iTunes starts playing music without explanation

For no apparent reason, iTunes starts playing music on my iMac running OS X 10.9. https://discussions.apple.com/thread/2119211?start=15&tstart=0 I have to close itunes 10 times an hour. How do I ...
2
votes
2answers
106 views

How do I delete pictures of my iPhone which wont delete?

My iPhone 5 has an album which has been saved onto it through iTunes from another laptop, when I try and delete the album through iTunes it doesn't seem to give me the option to do so. If anyone could ...
4
votes
1answer
141 views

Why does iTunes think that it is quitting “unexpectedly” every time I quit?

My iTunes (v.12.1, on OS X Yosemite 10.10.2) opens and functions just fine. But every time I quit the program, about ten seconds after quitting a dialog pops up informing me that "iTunes quit ...
3
votes
1answer
1k views

iTunes Match Songs Don't Appear on iPhone

My iPhone 5S says it has synced with iTunes Match but some music is missing from the iPhone. I have Show All Music turned on. Is there some way to debug what is happening?
0
votes
1answer
163 views

Is iTunes able to play H.265?

I can't find out any info about if iTunes is able to play H.265/High Efficiency Video Coding (HEVC) format. Do you know if this is posible? Yosemite 10.10, iTunes version 12.1.
3
votes
3answers
2k views

iTunes keeps losing iPhone wireless sync

I'm running iTunes 11 on my Mac with an old iPod touch (iOS 5) serving as a jukebox and an iPhone 4 (iOS 6.1) as my main device. Both are set up for wireless synching. When I start iTunes, it ...
1
vote
1answer
41 views

How to Find/Filter for 24-bit audio files in Finder or iTunes or another software (if needed)? (audio bit depth / sample size)

I have a large iTunes library of lossless music. Some of it is 24-bit, which does not work on iPhones nor with Google Play (most audio is 16-bit, and this metric only applies to lossless formats). I'd ...
1
vote
1answer
19 views

The movies on my iPhone don't show a preview icon

They used to show a preview, but don't show anymore on my iPhone or iPad (synched to the same library). The videos under the Home Videos tab appear with normal thumbnails, but the Movies tab are just ...
2
votes
1answer
910 views

How do I sync podcasts added in the iPhone's Podcasts app to iTunes on OS X?

I added some podcasts from the iTunes store to the iPhone Podcasts app version 1.2.3 on iOS 6.1.3. My iTunes 11.0.5 sync settings for this phone's podcasts is sync podcasts, and automatically include ...