Not only a media player, iTunes manages apps and data syncing to iPod and iOS devices.

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How to set the narrator option for an audiobook in iTunes

I have imported an m4b file as an audiobook in iTunes and found its metadata lacking, so via the info window I try and edit the metadata, but I cannot edit the 'Narrator' field. Does anyone know a ...
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98 views

iTunes playlist sort order

I import books on CDs to listen using iTunes. I create a smart playlist for each book. When I import I enter the CD number under group. I used to be able to sort by group and keep the book in correct ...
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66 views

Videos of TV shows and movies that I purchased on iTunes for my iPad are all moved to icloud. How do I get them back onto the iPad?

I am not sure how it happened, but for some reason all the TV shows and Movies I downloaded from iTunes onto my iPad have gone to the cloud. There is a possibility my son did something. I try to click ...
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41 views

iOS Music download for offline play

I have a question. I know on iTunes you can lower the bitrate of the music and it converts it to lower such as 192kbps. So my question is once that is done and I go to the iTunes within lets say my ...
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59 views

Songs missing from I phone 5 after 8.4.1 update

After upgrading to 8.4.1 many songs in my i tunes library disappeared from my phone. I was told that the "Album is a compilation of songs by various artists" box in the get info window for each song ...
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242 views

iTunes on Windows wants me to restore my iPhone 5 but I don't want to

My iPhone 5 is working great - just updated to IOS 8.4.1 (hoping it would solve the problem) but iTunes says it cannot read the contents and wants me to click to restore to factory settings, but I don'...
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190 views

Where does iTunes get data to populate “On My Device” Music list?

I have an issue similar to question #142146 "iTunes shows 'ghost' songs on my iPhone that are not there, how do I fix this?" When the conversion to AppleMusic occurred, several hundred songs on my ...
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296 views

Some songs in iTunes stuck on “Waiting” status

I recently lost my entire iTunes library due to a hard drive failure and a backup failure. Fortunately (I think?), I am a iTunes Match subscriber. I created a new iTunes library. I logged in with my ...
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53 views

Music application starts loading the spinner every time I launch the app!

I recently bought a new Apple iPhone 4s. Whenever I launch the Music app, (after closing it from the background list of running apps), I see a spinner sign to the left side of the battery indicator. ...
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2k views

Playlists have disappeared from my iPhone 5s

All of my playlists have disappeared from my iPhone, and when I attempt to sync it with iTunes, nothing happens. I have tried it with the previous and current versions of iTunes. My device is running ...
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69 views

Moving Files From iCloud to Windows 7

When I log in to iCloud, select 48 pictures, and press download, only 4 get downloaded. I also tried to sync the PC with my iPhone. Only the last 30 pictures are on the iPhone. I want to move the ...
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248 views

Purchased songs do not show on both iPad and iphone

I bought songs with iPhone. They show as purchased on my iPhone but not all of them appear as purchased on my iPad. Why not? And how can I download them to my iPad if they don't show as purchased?
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48 views

iOS 4 - upload and play music without iTunes

I have iPhone 3GS with an old iOS version: ~4.0. For (reasons) I cannot get the iPhone recognized in iTunes to upload any new music. That is not the question. The question is: how can I upload music ...
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630 views

iTunes backup: not all apps backed up

I have backed up my iPhone 4s with iTunes. Problem: The .ipa file for Foxit Reader was not present in the backup, in C:\Users\<my user>\Music\iTunes\iTunes Media. There are probably other apps ...
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299 views

How do I back up iTunes to an NAS device

I followed your questions/answers on how to backup iTunes to a different location. I am using an WDMyCloudEX2 NAS drive which shares music, videos and photos with all devices in the house. I have been ...
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24 views

How do I retrieve lost photos and messages?

I have just connected my iPhone 6 to my MacBook Air and I went onto iTunes. It somehow deleted all of my memory that had been added since February. I've lost all my photo's, messages, everything ...
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63 views

Revert iPhone 6/retrieve previous data

I got an iPhone 6 a few weeks ago to replace my old iPhone 4. Yesterday, I plugged my phone in to my computer for the first time, and apple asked me if this was a new phone or if I wanted it was a ...
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94 views

iTunes songs interrupt during playing

I recently imported my iTunes library into my new MacBook Pro. The songs interrupt/stop playing every 20-30 seconds and then start playing again where they left off after about 10 seconds. The ...
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690 views

All of my photos from iPhoto have disappeared!

I come back home and go to iPhotos to print out a picture and there is nothing there except a big blank screen and in the top corner it says "Which photo library do you want iPhoto to use? To open, ...
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14 views

Shuffle iTunes now playing list

I'm looking for an option to select a couple of albums, add those to the now playing list and be able to shuffle them. Quite similar to what used to be possible in the all great Windows Media player ...
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101 views

iTunes custom genre artwork

All the custom genres in my iTunes library seem to have picked up an image file from somewhere. Any ideas how to remove this from all the custom genres so that they all appear empty?
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150 views

Unable to sync two specific songs to Apple devices

I usually have no trouble syncing music to my iPhone, and before I got the iPhone, my iPod. But there are two specific songs that never want to sync from iTunes to ANY device - "Close to Me" by The ...
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789 views

Music and Podcasts restriction keeps resetting to “clean”

Had 8.4, tried 9 public beta 1, I still find out that only music and podcast restriction keeps resetting itself to "clean" with no reason. I tried to disable restrictions with "explicit" on and yet it ...
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172 views

Transferring file from Windows to iPhone through iTunes?

A friend has a Windows 8 laptop and needs to copy a text file from the laptop over USB to her iPhone running iOS 7. On the Windows side, I upgraded iTunes to the latest and greatest. When plugging ...
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118 views

Replace iTunes playcount with previous library using Applescript loop

After updating my iTunes library to iCloud, the play count of some has been messed up. I was thinking of fixing the missing data by using an Apple Script loop. The loop should scan the playcount of ...
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33 views

Does backing up in new itunes wipe device?

i want to find the "Library Persistent ID" of my iphone, however, i looked at the backup option but it says backup and restore and i was worried that now itunes changed the way backups work. is it ...
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626 views

iTunes 12.2 import playlist issue

I branched Exportify to output in an iTunes friendly format, and have used it to move my Spotify playlists over to iTunes. It mostly works, except the import process seems incapable of adding songs ...
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132 views

How do I Import a playlist from my computer copied from old ipod classic

My old ipod classic started failing years ago. I've managed to revive it several times by putting it in the fridge for a day (in case you guys didn't know about it). Because of this, I backed up all ...
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190 views

MBA mid-2012, Yosemite, iTunes 12 and determining gapless playback

I'm having the same problem as the one described here: iTunes "determining gapless playback information" over and over at launch with iTunes 12 and Yosemite. I have 494 songs which iTunes ...
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50 views

User Data on SDXC?

I am assisting a user who has reach full disk capacity (120GB). The disk cannot be replaced by one with higher capacity (not without replacing the whole logicboard) and as a the laptop is designed ...
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261 views

Synced TV Shows Not Appearing in iPhone 'Videos'

I have tried syncing several episodes of a TV show (from a DVD ripped via Handbrake) to my iPhone 6 running iOS 8.3.2. However, when I open "Videos" and look at the TV Shows tab, I do not see them. ...
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87 views

Music files disappear from PC hard drive after copying them to iPod

I've been having this issue for a little while now. I use a PC as well as an iPod Classic. When I sync songs to the iPod, the actual files disappear from the computer's hard drive and iTunes ...
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27 views

Have I lost my Moviola video?

I made a Moviola video on my iPhone, then I imported it to Photos for Mac and removed it from iPhone's camera roll then I reimported it in the iPhone from iTunes. (Summary: Shot on the iPhone -> ...
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1k views

Issues when playing through bluetooth speaker (youtube mutes)

1) I listen to iTunes via Archt One BT speaker 2) I pause iTunes, try to play youtube video and there is no sound 3) while youtube stil playing "muted", I then play iTunes again and both can be ...
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95 views

iTunes playback getting frequent (5+/min) dropouts

I'm having the exact same symptoms as this user. However, I don't (like that user) have FileVault on, nor are my hard drives sleeping whenever possible (as per energy saving settings). My music ...
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81 views

Apple iPod 5th gen not letting me download

Every time I try to download something off the App Store, everything goes smoothly until I type my password in. After I type it in and after getting no error message or anything, it just stop ...
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38 views

Bought a German iTunes card but I live in the Netherlands

The German iTunes card can only be used in a German store but I still have €0.14 credit on my Apple ID which means I can't change my store. How can I solve this because I am now stuck with a German ...
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82 views

iMovie in iPad cannot find clips after sync with laptop

The kids have loved making movies in iMovie on the iPad. So much so that they filled it with their clips. So I synced to my laptop and selected the "delete from device" option in Photos figuring that ...
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245 views

I've lost the ability to sideload apps onto iOS 6 - iPhone 4s from iTunes 12

Issue & Question: I've lost the ability to add apps to an iPhone 4S through iTunes ever since the last update; does anyone know if there is a block on loading apps onto iPhone 4S now? Also, what ...
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308 views

Can iTunes on Yosemite use ExFAT? On Mavericks I think you can

Short version of the question: can iTunes 12.1.0.50 on Yosemite using ExFAT drive as the Library or how to make it work? I have some USB Flash drive and external SSD drive. It seems that I can ...
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2k views

Why can't I skip ahead on a song or podcast in iTunes?

All of a sudden, while playing a song on the itunes store or a podcast on the podcast store, I can't skip ahead to a specific time. When I click ahead, the cursor reaches that location, then ...
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90 views

Installation Alert: Unable to force quit iTunes

Reads as unopen in the dock, but computer (OS X 10.10) won't install software regardless. Have tried running "-9 iTunes" in Terminal, but to no use. UPDATE: Ok I've tried running "killall -9 iTunes" ...
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124 views

Moved NAS, need to repoint iTunes

I had a fully working iTunes library, the .itl on my MBP, and music in my organised folders on my NAS share. This setup I would like to keep as iTunes manages my iPod but nothing else. So I don't ...
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336 views

From the terminal, how can I disable iTunes from running when a device is connected?

Using terminal, I want to disable the feature of iTunes that causes it to run whenever a device is plugged in, but I want to do this entirely from the terminal, so that it can be part of an OSX setup ...
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196 views

Applescript and iTunes: enable shuffle by song or album and play?

The documentation for shuffle/shufflable in the iTunes Applescript dictionary is really confusing, at least for me. As I read it shuffle seems to be a property of a playlist (not a state of the ...
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767 views

My iPod is stuck at the update screen and I can't even do a hard reset

I just tried to update my iPod Touch (generation 5, 32GB, only about a year old) to iOS 8.2 through iTunes on my computer, instead of over WiFi like I usually do. Everything was going fine. It ...
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960 views

Imported CD into iTunes not showing up on match devices

I have imported a CD into my iTunes library on my iMac. The import worked fine and all songs and art show up in the iTunes library on my iMac. However, on my iPhone 5s and iPad 4 using music match, ...
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26 views

Have iTunes on Mac show the iPad with wi-fi

Usually, when I launch iTunes on my Mac and I have my iPad on nearby, iTunes shows the iPad at the top right. Then I can do a backup of my iPad in wi-fi. Sometimes, randomly, iTunes fails to show ...
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7k views

How can I transfer music from my old itunes account into my new one?

My family all shares one itunes account, under my dad's name. My family all buy music from itunes but I have definitely accumulated the most, and have spent hundreds of dollars on music. I just got a ...
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1k views

Synced music not showing on iPod

I download some music on my iPod that I have on my computer. I created a playlist and download about 25 songs through iTunes and it took all of the music. Suddenly my iPod shows no list and no music. ...